https://my.socialcoach.io/v/AA4YrRVL2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2Fda6fd2a8-b2a3-4e89-b553-428f245d67f2.png?alt=media&token=163886a7-1a25-4af4-89ae-1ae82bb74a09To answer your question about why I use SocialCoach...Hey. So I just started using social coach for my videos last week and I'm seeing some crazy results. The proof is there it works the day. After I posted my first video, I got a handful of New Leads, five new pre-qualification letters were sent and I got two new active loan applications. Some of these people already had loan officers that they were working with, but they felt that they could be happier. So they switched over to work with me since the first video went so well, I thought well it can't hurt. Let's do another same results. Video content is. Active and it works. And just a week I had over 2500 views on that first video and the majority of these views were people outside of my immediate Network, talk about a win. The phone has been busier. I'm gaining new followers and I'm putting out quality content and to top it off, I'm having a really fun time doing it. Excited to see how this continues to grow for me.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoPage%2Fplayers%2F8430%2Fmedia%2F1744758779595%2F6786_1741034486911%20(1)1744758779590.mp4?alt=media&token=e8981acf-3cc2-4cde-94de-55362b8b426351https://my.socialcoach.io/v/tL2iW28y2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2F16c3eda0-2028-4561-b017-07e7d8c8b235.png?alt=media&token=b5cab093-ea84-4795-aa87-47493c22976bSocialCoachThis is me, awkwardly, testing out the perks of my new job so bear with me. I just joined a company called social coach and I know that you're in the mortgage, real estate industry. So I immediately thought of you, it's basically a tool that helps make social media posting way easier with ready to go scripts and customizable content but everything stays compliant. So that's super helpful. I'm still learning. So I just thought I'd reach out and see if it's something you want to learn more about.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoProject%2Fplayers%2F8697%2Fmedia%2F1745015622255%2FChontae%20Fitisemau%208219%20181745015593408.mp4?alt=media&token=1fcba21e-088c-4395-991a-6b5baa84eca926https://my.socialcoach.io/v/cNwkxiqv2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2Fc9f6e6f4-9e1b-4151-9a4a-e780da4ce2f1.png?alt=media&token=499a8824-41e2-495e-8df8-3298d7f90ff3"SocialCoach works – I got 2 new loan apps after just one video"Hey. So I just started using social coach for my videos last week and I'm seeing some crazy results. The proof is there it works the day. After I posted my first video, I got a handful of New Leads, five new pre-qualification letters were sent and I got two new active loan applications. Some of these people already had loan officers that they were working with, but they felt that they could be happier. So they switched over to work with me since the first video went so well, I thought well it can't hurt. Let's do another same results. Video content is. Active and it works. And just a week I had over 2500 views on that first video and the majority of these views were people outside of my immediate Network, talk about a win. The phone has been busier. I'm gaining new followers and I'm putting out quality content and to top it off, I'm having a really fun time doing it. Excited to see how this continues to grow for me.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoPage%2Fplayers%2F3701%2Fmedia%2F1745179222508%2F6786_1741034486911%20(1)1745179222486.mp4?alt=media&token=6682c16b-fe6b-49e0-99e6-08c3a06dc6af51https://my.socialcoach.io/v/oeOSfTQX2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2F88d0509c-fd38-4f6a-97a0-cf40609c659b.png?alt=media&token=be8d04c7-4657-4e3c-bc5b-096bbbe6f556Credit TipsHow can you quickly boost your credit score before applying for a mortgage as well? First check your credit report according to the American bankruptcy Institute one and five people have a on the airport so finding and correcting them to instantly, lift your credit score. Next optimize your credit utilization ratio, do this by paying credit cards up quickly, or by raising your credit limit any for a balance is about 30% for Dele ten percent of your credit limit, you can pay your bills on time setting up reminders on or automatic payments. Is your best chance for making sure this happens every month. Also, make sure to keep old credit accounts, open the length of your credit history has an impact on your score. Lastly, if you have paid off credit cards, do not close these accounts, this will lower your credit score, talk to your mortgage lenders. Are they can analyze your credit before you do anything drastic? I've had clients come to me after After doing the wrong thing to their credit and it's very hard to reverse finally be sure to avoid apply for new credit right before. Applying for a mortgage doing this contemporarily lower your credit score which is the last thing you want. Remember higher credit score equals lower interest rate. If you're planning on a Blackboard, we're going to assume the free to reach out. Ask me any questions. You might have or drop them in the comments. I'd love to chat. Hope you have a good day.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2Fteleprompter%2Fplayers%2F8744%2Fmedia%2F1749583391380%2Fhd.mp4?alt=media&token=0c1ceaf2-4ee8-442a-99d1-b3f27dc0b2c987https://my.socialcoach.io/v/833gHGPY2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2F0625c1a9-a250-4295-8f70-be1544e601ce.png?alt=media&token=9ba0b46a-c082-4750-b232-01a68f1af86cExpert Mortgage Guidance with Lisa Marie StanleyWould you go to the butcher to bake you a cake? Probably not. And neither would I cannot imagine that going well at all. Hi, my name is Lisa Marie, Stanley. And with 31 years in the mortgage industry, I have vast knowledge of mortgage and the home-buying experience I have navigated through the ups and downs of multiple markets, I love to educate and I keep my customers for life and I'm not kidding. When I say that I have had the honor of helping three generations of the same families. In our community, achieve their goal of homeownership and that really means a lot to me. I'm a great resource to answer all your questions, advise you and get you on track to homeownership. So let's connect follow me. Stay focused like Giovanni here and we'll get you into a home and remember they'll go to the butcher to bake you a cake. Don't ask everyone else around you. The questions that you should be asking me your mortgage.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoProject%2Fplayers%2F5859%2Fmedia%2F1749768450382%2FLisa%20Marie%20Stanley%2098961749768436760.mp4?alt=media&token=880f4e00-1cae-4d1c-9741-42dec53023a555https://my.socialcoach.io/v/MboHGWcs2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2Fc68f0183-5162-48da-9bb5-1f1b4a6aa928.png?alt=media&token=94c2370a-9375-4289-a4df-6aa6bbf685d4Give me a call! It's day two here at NAMM, Focus, 25 or we are talking about strategy to Knocking, 2025, out of the park. Yesterday was all about marketing strategy and how important short form video is to Growing your business in 2025. If you're wondering where to even begin. Come, visit us at the social coach boot to discuss how easy we make short form video for ellos. Just like you, we're here to help you take your social media game to the next level. Let's make social media work for you.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoProject%2Fplayers%2F3745%2Fmedia%2F1736522793673%2FAlexis%20Jan%2010th%20V21736522783111.mp4?alt=media&token=e716a015-5b9a-4667-99a5-941300fb73d226https://my.socialcoach.io/v/AQHfbQ822026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2Fb165d146-120c-40ed-9ae6-050491c51917.png?alt=media&token=35919444-acee-46e0-ae00-65f836cea26fTurn your socials into a lead source with SocialCoachYour clients are scrolling social media for hours every day, which means that if they're not seeing you there, seeing your competition, keeping up with social media, can feel like a full-time job. I mean planning filming editing, who has time for all this. That's why social coach makes it easy to create pro-level videos in minutes. Social coach comes with everything. You need to create eight professionally, edited videos every month. You'll get over 300 ready to go, scripts, a built-in teleprompter, so you don't have to memorize and best of all will professionally, edit and automatically post your videos to social media. Yeah, so you don't have to spend hours doing it all yourself. It's like having a production team in your pocket so whether you're in the office or on the go we make creating videos easy so you can focus on growing your business. Just one extra deal can pay for an entire year of social coach, and our users report getting one, two, three Deals per month on average. Imagine what that can do for your business being consistent on social media, doesn't have to be hard, you just have to get started. You can start capturing more business with social coach today.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoPage%2Fplayers%2F3701%2Fmedia%2F1757551296428%2FSocialCoachAd1757551296421.mp4?alt=media&token=6fe48d02-86b9-43f0-a7e2-96e16947668060https://my.socialcoach.io/v/dN2o9Oan2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2F481a09da-5145-432d-951b-dc222004ec8c.png?alt=media&token=14344f6e-65b1-4002-aa4c-945889388873Why you should work with meWhy you should work with mehttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoProject%2Fplayers%2F5305%2Fmedia%2F1736865386515%2FRem%20Misto%20vertical%20segundA%20ENTREGA1736865338976.mp4?alt=media&token=f45a05d7-e730-431e-b35c-d42e2cfec68c74https://my.socialcoach.io/v/2Ql6HZMD2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2F8ebe4c20-24cb-469f-b809-1058ff1ec12b.png?alt=media&token=e8d3db74-e1ba-438e-af5a-aa6289d42a5aSocialCoach TestimonialHey, my name is Sebastian. I'm a VP of mortgage lending here at rate. I've been using social coach first, six months, and it is an amazing time. Saving tool, I literally record eight videos, send them out the team. Edits them all post them for me. I don't have to think about it. I don't even have to think about the captions, it's just one less thing off of my plate, so I can focus on generating more business. This year, I've been able to double my volume and social coach has been a huge proponent of that, because my presence has been everywhere because of it. So, if you're thinking about social coach, Definitely stop thinking and just do it.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoPage%2Fplayers%2F793%2Fmedia%2F1761849386497%2F13669_Joe%20Wilson17600505972911761849386496.mp4?alt=media&token=fa174e5c-c521-4769-a0e4-fb79cecb01d832https://my.socialcoach.io/v/MTZ2bcKa2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2F91ee2919-8eaf-4db7-813e-82ade350d45e.png?alt=media&token=f894f375-8085-4bf5-aacd-22b08bf04bfdWhy You Should Work With MeI became a loan officer because I saw too many people confused and taken advantage of during what should be one of the most exciting moments of their lives. Hi, I'm sweaty. And I believe that no one should feel lost in their home financing Journey, the mortgage industry is full of jargon. Fine print and decisions that can feed overwhelming but it doesn't have to be that way. My mission is simple, Empower you through education guide, you with Clarity and Sufi with Excellence, whether you're buying your first home here in Florida and Texas refine Dancing or planning your financial future. I am here to break down the complex into Claire steps. And to make sure you understand, not just what the, what, but the why behind every decision when you work with me, you're not just getting a loan. You're getting a trusted partner who genuinely cares about finding the best solution for you and your family. I'm always available when you need me and my clients know that they can count on me, not just for this deal. But for years to come outside of work, I'm a proud parent who loves taking my daughter to tennis, too. Tournaments and spending that quality time with family and friends. Whenever you get ready to start it, hit the apply for a loan button and begin to secure your application or click schedule. A meeting to talk through your questions. I'm here to make this journey, transparent, stress-free and successful. I'm looking forward to partnering with you.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoProject%2Fplayers%2F10624%2Fmedia%2F1764275052344%2FSatie%20Ramdeo%20Tkachenko%2015476%20V051764275030450.mp4?alt=media&token=3f891037-7473-4699-ade0-098a3050364380https://my.socialcoach.io/v/3RkVxSbF2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2Fb6024c4f-ab98-48d9-9389-b01386d0da83.png?alt=media&token=20d514e6-74c0-4721-b47a-33ca98cd7771Let’s connect!Hi, my name is Molly Kaufman. I'm the lead marketing specialist at Society, mortgage and there, I helped what officers grow their personal Brands. Create content that feels authentic and generate real business from social media.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2Fplayers%2F10870%2FvideoPages%2F1768575731433.mov?alt=media&token=3f3bbaa2-8c65-47a7-b9b4-618d9e6912aa14https://my.socialcoach.io/v/P0WfQDSN2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2Fd72a333e-a0da-4c9b-b22c-c174295ca98c.png?alt=media&token=f9813200-ff9f-4fea-9d77-91a15edf1f49Player CardHey, guys, I'm Ben boil VA loan Specialists Marine, Corps veteran, and I have been doing mortgages since 2014. So I work a lot with first-time homebuyers doing VA and Rural loans, non-qm, loans plus, FHA, and conventional deals. So basically, if your situation isn't a one-size-fits-all, that's kind of my thing, I'm not a cookie cutter. Loan officer actually, like, solving the tricky stuff. So, if you want real answers, and alone built around, you, click the application below, or just give me a call. Let's talk it. Through.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoProject%2Fplayers%2F10960%2Fmedia%2F1768946101856%2F17212_Ben%20Boyle1768946089793.mp4?alt=media&token=ac6d0a67-e8a5-4dde-b416-fbbbd0b3a23f31https://my.socialcoach.io/v/0AWSwJeV2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2F5906bf5e-c4fc-4528-8ff1-8692538fdecb.png?alt=media&token=ea923744-6eb3-42f4-83c6-fb054566858cMeet Venice: Mortgage Retail Sales LeaderHi, I'm Venice. I jumped into the mortgage industry in 2019. Worked my way up. Now leading a retail sales Division. I focused on helping loan officers build their own book of business and not just those transactions. Other than that, I'm originally from Belgium move to the United States. In 2018, nowadays outside of work, you'll probably find me about 40 miles offshore deep-sea fishing with my husband, or in the garden. Or let's call it experimenting with sourdough. I'd love to stay connected. Feel free to Reach out, anytime.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoProject%2Fplayers%2F11011%2Fmedia%2F1768932393621%2F17178_ORIG1768932374080.mp4?alt=media&token=cc8ebea0-56e7-4275-bcca-75012cd5d39b31https://my.socialcoach.io/v/EdBd4yn12026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2Fe0a61dd5-ef76-46e6-a3a9-a3546f42584d.png?alt=media&token=b849f138-654e-4b84-8408-0cfbd57708c83 Reasons Not to Hire Me as Your Loan OfficerHere are three reasons why you should not use me as a loan officer. One, if you love surprises. If you thrive in last minute chaos like finding out you don't qualify for a loan after you've already picked out paint colors, then definitely not the loan officer for you. I make sure you stay organized and know exactly where you stand through the entire home buying process. Two, you get stressed out by fast responses. If you prefer waiting days for a response or love getting vague, automated replies, I totally respect that. But, actually, I answer my phone, respond to text, and give real clear answers because no one has time for guessing games when it comes to buying a home. Three, you don't mind overpaying. If you're cool with paying more than you have to because no one walked you through your best choices, that's totally up to you. But, my job is to help you find the right fit for your situation so you're not kicking yourself later. But, hey, if you do want a stress-free process, clear communication, and someone in your corner to make sure you don't make costly mistakes, then I might be the right loan officer for you after all. If you're thinking about buying and none of these three things apply to you, message me the phrase free consult or send this to someone that needs help finding, feeling confident about starting the home buying process.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoProject%2Fplayers%2F10753%2Fmedia%2F1769439541053%2F17351_ORIGINAL_VIDEO_01769439532286.mp4?alt=media&token=3d3c09d0-17c9-4625-8d79-fb90d129cc9481https://my.socialcoach.io/v/5ajHtspp2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2Fbe50d027-fe67-4f02-91f4-89c7b20ca2bf.png?alt=media&token=e112195a-9698-4b24-83b5-96a81d8d7ab7How to Buy a Home with Tip IncomeTip employees, servers, bartenders, if you want to buy a home, this is for you. I'm Josh and before mortgages I was in the service industry. Bartending, serving, late night doubles, cash tips, bring it. I've been there. Now, here's what most people in the industry aren't told and honestly, this is what I wish I was told before I got into mortgages. Your tips can count. Your income doesn't have to look traditional, you know, and you don't need to have perfect credit to buy a home. So if you're W2, 1099, there's options out there for you. So if you're looking for conventional loans, government loans, they may work, but if your income fluctuates or you write off a lot of things, there are bank statement loans, there are non QM options that actually look at how you actually earn your income and not just what you report on your tax returns. The issue isn't your income, it's just making sure you find the right loan product for how you're paid. I see qualified service workers all the time walk away every day because no one explains this to them and like I said, I wish someone had told me this. I would have had a house like years ago. So if you're in the industry and you want real answers and you want to find out what you qualify for, reach out, hit the link, no pressure, just you know, clarity. I've been there and I want to help you.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoProject%2Fplayers%2F11018%2Fmedia%2F1769609165267%2FJoshua%20Dieudonne%20174381769609161152.mp4?alt=media&token=c47ba8ed-b5df-43b6-ade4-c8be97666a7e65https://my.socialcoach.io/v/FVEfYFlB2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2F60f56592-ab6f-4136-9e1b-ea951a2bf248.png?alt=media&token=19efa64b-7d86-4df9-b1f7-6bab057659f0Meet Beth BloomHi, my name is Beth Bloom and my sole purpose is to help families achieve the dream of homeownership and get the most out of their equity. If you're watching this, you're on my loan officer page already where you can find my contact information and helpful links. If you've not spoken to me before, I encourage you to reach out to me directly so that we can get a conversation going. You can also view testimonials of others who I've served at the bottom of this page and view the products provided and helpful resource links. If you're ready to start the pre-approval process with me, you can simply click on the Apply Now button, fill out an application, and I'll call you to follow up. A valuable next step would be to also install my personal mobile app so that you can safely and securely send me relevant files, run calculations, and much more. Thanks so much for watching this video and make it an amazing day.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoPage%2Fplayers%2F8238%2Fmedia%2F1772757323091%2Fbeth_bloom_lo_page_video_v1%20(720p)1772757323087.mp4?alt=media&token=92454818-e337-479f-82ad-63a9c4dceb0056https://my.socialcoach.io/v/XQAE10N12026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2F29a96559-3a74-4990-a8d8-cb762449d399.png?alt=media&token=558a039f-28b1-4859-8a81-e6bc3b5e9391How First Commonwealth Bank Drives ROI with Social CoachThat social media is an outlet and a tool that really does bring in, for us it was about 12% of our business last year. I'm here with my good friend Tom Sullivan with First Commonwealth Bank and they've been a client with Social Coach for about two years now. Your LOs that are using video are seeing some pretty dramatic results. But walk me through, what are like, how are you guys tracking like an ROI with Social Coach? So we look at whenever a loan closes where it actually came from. And if you're able to track where a loan comes from, then you can really say, okay, this is a foundation or a focus item that we need for our organization to continue to grow. While the 12% overall of your business came from social media last year, you said it was a little higher for those that did video content. What does that look like? Like it could get up to 20 plus percent. How did you guys get started with Social Coach? So we met down here at the Mortgage Collaborative. I thought to myself, what's the best way to outpunch our weight class? And that answer is social media. You can get the information, the social media pieces, and then you can take the next step where you can go into the video content. All you do is create and we post it right into the automated system that you guys have. It goes out. Loan officers don't have to do anything but link their accounts to social media. They see some results. They get some inbox inquiries about mortgages. And then boom, there's the next wave, video. So that's the first step. If the content is created consistently, people will take a look. And these videos are about a minute long. People have time for a minute. You're a bank, right? And we we hear a lot of times from banks when they hear social media, they kind of clam up or or want to go down. How did you get the bank on board with saying social media is important and then why Social Coach? I thought of a way to carve out a way that we could have some compliance friendly information. The bank needed to see is the vision of creating...https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoProject%2Fplayers%2F10940%2Fmedia%2F1772750480166%2F189161772750459920.mp4?alt=media&token=9742bcc0-8d8d-4952-85a6-d25591d1149e118https://my.socialcoach.io/v/58ildwgI2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2F09c94b62-5eed-4834-910e-48399c2a085b.png?alt=media&token=492ae78e-6e13-40d4-8f31-771b05ed2ef3Society Mortgage Office Tour with Ben BangsWhat's up, everybody? Ben Bangs here with Society Mortgage. Welcome to my crib. My work crib. Come on, follow me this way. Open the garage door on a nice sunny day, let the fresh air in. Multiple businesses. Paws don't have keys. 1 second. Thank you. Come on in, check it out. Got our sales floor, people having some fun, making some money. Don't forget to Don't forget to shoot the J and make it. Oh, first take, let's go. That was awesome. That took a lot out of me. I'm going to change real quick. All right, come check it out. So we got Lisandra right here. She makes this whole place run. Come check out the kitchen. All right, so we got Americanos, cappuccinos, frappuccinos, early bird and snacks. We got People got to eat and stay fueled up, right? Bananas and everything like that. So, uh, if you want to have a chill sit down as well, you got that. Oh no. Oh no. All right, hold on, let me get my sales floor shoes on real quick. Come follow me. Got Society Homes here. We got Chris Brown. Not that Chris Brown. This is the good Chris Brown. This the afternoon spark you need to get the Celsius, right? Or maybe, uh, the evening spark way down here. That's for later though. So come on this way. Ping pong. Office space. A couple aces and whatnot. I've never lost, by the way. Undefeated. All right, keep following me. Let me take you upstairs. Come in. Over here we got El Presidente Chad Turner working hard. This right here, this where the magic happens. You know, if I want to do a little work, we can do that. If I want to do a little work on my golf game, we can do that too. Or my shot. Bam. That's what's up. Now, we're going to take you back outside. All right, I think that's enough. Thanks for visiting my crib, everybody. You don't have to go home, but you can't stay here. Peace.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2Fplayers%2F10959%2FvideoPages%2F1774288025574.mp4?alt=media&token=6b9d56de-648f-4f4e-a03a-35bb6fab5df1223https://my.socialcoach.io/v/7necAYv32026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2F0838aba3-c8be-41fa-8b7c-76529e45fc40.png?alt=media&token=fbcd1f76-c5bd-4c86-aaad-6024341f5f8cHi - It's Oscar, Branch Manager with CMG Home LoansHello my friend, my name is Oscar, branch manager with CMG Home Loans. I just wanted to take a quick moment of your time to let you know who I am, what do we do, and how we can help. If you're watching this video, it's more than likely because you're looking to purchase a home or refinance, or just trying to strategize and see what today's market has in store for you. My job is simple. I'm here to make sure that you make the right financial decision. Not just to get you into a loan, but that means walking you through the numbers, understanding and strategizing, so that you and your family can have an educated decision made. Whether you're a first-time home buyer, an investor, or just looking to explore options, I'm here to guide you through every step of the way, and make sure that the process is as smooth and stress-free as possible. Now, I will tell you, mortgage process is like a roller coaster, right? There's going to be a lot of ups and downs throughout the process, and I fully understand that. But the most important piece of this is that we're going to be next to you every step of the way. I'm going to make sure that you understand what's coming and what's about to happen right around the corner, so that you're better prepared to make those important decisions as we go through the process. I'm here to help. Don't hesitate to contact me at any time. Click below to either start your process with me, or to schedule a call, and let's dig deeper into the questions. I look forward to connecting. Talk soon.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoProject%2Fplayers%2F8888%2Fmedia%2F1774390925193%2FOscar%20Sime%2019745%20241774390906180.mp4?alt=media&token=0af00732-81f3-4b22-8a0a-0240e5e85d8871https://my.socialcoach.io/v/H5tHVbzi2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2F57feb1b4-8bcb-434d-b377-6a6d9ed6ae48.png?alt=media&token=f61baf56-aa06-4c67-92eb-fc6486ea7776One Minute Video of What is SocialCoachAll right. So, what makes Social Coach such a game-changer for sales professionals like loan officers, mortgage specialists, and marketing teams? So, first, we handle all your social media auto-posting and scheduling. Your marketing team can keep you consistent on social media by posting on your behalf, randomizing your content order, and personalizing every single post with your headshot, so your brand always looks cohesive. Second, we give you access to hundreds of professionally edited scripts and a built-in teleprompter, so you never have to memorize a thing. And with our in-house editors, your videos will always look polished and professional, well, like this one. Third, we offer one-to-one video messaging. No more emails getting buried in an inbox. Send personalized video messages via email and text to make sure you truly stand out from the crowd. We also provide digital business cards to keep you top of mind and make networking really simple. Finally, we make compliance super easy. The platform automatically reviews every post to ensure you're always saying the right things, keeping protected, and out of trouble.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoProject%2Fplayers%2F12052%2Fmedia%2F1775491426165%2F201351775491422014.mp4?alt=media&token=20d217ac-e687-4091-b9e4-cc0d51b64ab877https://my.socialcoach.io/v/D8o7iK9B2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2F5c58c646-2336-498b-9431-110e93fa927e.png?alt=media&token=915be55b-dc51-4308-852d-fadbe6aaab2a¡Solicitud iniciada!Hello, Monica from Prosperity Home Mortgage, congratulations on taking the first step to buy your home. That's the most important thing, making the decision. You are not alone, I am here to help you, to answer all your questions and clear all your doubts, and to hold your hand and guide you from application to closing with all the questions you may have. Don't hesitate to call me, my number is 224-363-0261.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoPage%2Fcoaches%2F343%2Fmedia%2F22%2Fmvp_2469adce-2e70-4273-8a43-900a7cf5ed9c.mp4?alt=media&token=eed79901-2c97-4a17-9d04-7900aacff46434https://my.socialcoach.io/v/D6DQUWcR2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2Fecabd247-c710-47bc-afcb-233c8809f5fe.png?alt=media&token=2bb6a870-7ed7-45dd-9b8b-2cc02ad0ed3aAbout MatailaHi, I'm Matela. And for almost 10 years, I've been helping people make their ownership dreams come true by solving their real estate financing needs. And now I also match them with homes that fit the lifestyle they truly desire. My journey has taken me across the world, living and traveling through different countries, experiencing diverse cultures, and learning how people live, dream, and build differently. Those experiences shaped my approach today, intentional, elevated, and deeply personal. Before stepping into mortgage and real estate, I was crowned Miss Universe Botswana in 2001 and later spent close to a decade serving as a minister of the gospel. Those experiences honed my eye for global design, luxury, and the beauty of curated living. And they also shaped the servant's heart that still influences how I serve my clients today. Outside of work, I'm a mom of two beautiful girls, and we love exploring the world together. Those moments remind me why home and what we build inside it matters so much. When you work with me, you're not just securing a loan or finding a property. You're working with someone who curates both lifestyle and legacy. A curated lifestyle means understanding how you want to live, your pace, your preferences, your vision, and matching you with a home that supports that. Real estate is really about how people live, and I'm passionate about helping you live well. A curated legacy means treating your mortgage and investment strategy with intention. This is one of the biggest financial decisions of your life, and I make sure we're choosing options that protect your future, build wealth, and support generational stability. My clients know they can rely on me, not just for this deal, but for every chapter ahead. Many come back for refinancing, buying again, investing, or referring their loved ones because they know I'm committed to their long-term success. Now, I know life is busy, so I've made getting started easy. If you're ready to begin your homeownership or investment journey, simply c...https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoPage%2Fplayers%2F10776%2Fmedia%2F1777732399427%2FBio%20-%20Lifestyle%20and%20Legacy%20Curator%20(1)1777732399427.mp4?alt=media&token=af049972-fe51-4e0f-a79a-a49745fa0f67138https://my.socialcoach.io/v/Q3TJdjxB2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2Ff84b26e8-a88b-4fce-904a-cd34e01f4cfe.png?alt=media&token=88c56152-9280-41ab-b970-1fb84a3519e9for intro videofor intro videohttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoPage%2Fplayers%2F12305%2Fmedia%2F1778604789306%2FIMG_63581778604789304.quicktime?alt=media&token=f7392b0c-95f4-47c6-9ff9-97f3d4b606a519https://my.socialcoach.io/v/9ERf6UKT2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2Fe12052dd-35af-40eb-8a72-d72a798a2d91.png?alt=media&token=9a7d992f-7a5f-4880-b596-3a4d0cbcd9b0Buy Now Sell LaterHey guys, Claudia Rossi here with Prosperity Home Mortgage. I just closed on a deal I have to share with you because your move up buyers need to hear this. My client had all the equity in the world but couldn't access it until they sold their current home and they didn't want to sell first. Well, here's what we did. We opened up HeLock on their existing home, pulled out the equity they already had and used it as a down payment on the new purchase. Then we used our buy now, sell later program to finance the new home. And here's the best part. We were able to exclude both the existing mortgage and the HeLock payment from their debt to income ratio. Two payments that would have killed the deal were completely excluded. The result, my client closed on their new home, no contingency, no scrambling, no selling first. They moved into their dream home and then sold their existing property on their timeline, not the markets. Clean deal, happy client, happy agent. If you have a move up buyer sitting on a bunch of equity, send them my way. This is exactly what I can do.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2Fplayers%2F12674%2FvideoPages%2F1778773268484.mov?alt=media&token=5bdaee08-2380-4dc2-8ffb-4e488a8e032068https://my.socialcoach.io/v/bXSfEwno2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2Ff319702d-9bd2-405d-b3d9-db4be239472d.png?alt=media&token=cfc4a637-28ae-4672-9ecf-df1e3ceb0ef3Meet Amy McDonald: Texas Mortgage LeaderHi, I'm Amy McDonald and I'm proud to lead and grow a team here in Texas. With nearly 30 years in the mortgage industry, including both operations and origination, I bring a full picture approach to building strong and reliable teams that truly serve our clients and professionals that we work alongside. Today, my focus is on developing a team of mortgage consultants who are committed to clear communication, personalized service, and consistent results. Whether you're a homeowner, an agent, or a mortgage professional looking to grow, my goal is an experience where you'll feel supported, confident, and set up for success. If you're looking for a trusted lending team or you're interested in growing your career, I'd love to connect.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoProject%2Fplayers%2F12030%2Fmedia%2F1778612183493%2FAmy%20McDonald%20-%20215881778612170156.mp4?alt=media&token=8187b861-3ae3-4199-ab7a-da69e74d595246https://my.socialcoach.io/v/cA0Vk3Lc2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2F02a2b201-f5e4-4bd9-baf5-bb158cfb2ad7.png?alt=media&token=3a717d9b-f097-43d8-b3f1-482149d7b481The Biggest Mistake Home Sellers MakeIf you're thinking about selling your home this year, this could cost you thousands. The biggest mistake sellers make, they think listing the home is the strategy. But in this market, presentation is everything. Your pricing, photos, video, staging, and marketing all determine whether buyers rush in or scroll past. The homes getting top dollar right now, they're the homes that feel move-in ready and get marketed aggressively from day one. Because buyers decide emotionally first, financially second. So before you put that sign in the yard, make sure you actually have a plan. DM me sell if you want to know what your home could realistically sell for in today's market.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoProject%2Fplayers%2F13016%2Fmedia%2F1779118298890%2FKat%20McWard%2021842%20181779118288532.mp4?alt=media&token=03dc611f-a1a9-443d-abd0-a4128fd1f1cf39https://my.socialcoach.io/v/MSwoXXoS2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2F63f5cd83-de8d-4afe-804c-f31df615ecc9.png?alt=media&token=a0c5bc91-9d51-4198-85a5-218105b091faMeet Meredith MedvecHello, I'm Meredith Madvek with Prosperity Home Mortgage and I live in St. Augustine, Florida and I am married to my husband David of over 18 years. We have four children. Three of them have already graduated from college and are on to their careers and my youngest is a senior in high school. So we are soon to be empty nesters. My husband David is also in the mortgage industry. He's actually an underwriter which comes in super handy sometimes. We are really looking forward to what the future brings with our children and possibly grandchildren in the future and we love living in Florida. So a little bit about me and what I like to do in my spare time. I am a huge NFL football fan. I'm actually a Dallas Cowboys fan which I know a lot of people either love or absolutely hate, but it goes back to 1980 when I was watching them on Thanksgiving Day. It was just what was on TV so I gravitated toward watching the Cowboys. I didn't grow up in Dallas or anything like that. I've actually lived in Florida almost my whole life, but really love NFL football. Also love lacrosse. My oldest son played all through high school and well into college for FSU. So really have enjoyed watching him play lacrosse over the years as well. I have been in the mortgage industry over 20 years now and I have had the privilege of working at a few different places over my career, which I've enjoyed immensely, but definitely nothing like working for Prosperity Home Mortgage. I've definitely found a home here and I absolutely love it. I hope to retire from here one day. Prior to being in the mortgage industry though, I was actually in financial advising. I worked for Merrill Lynch and Barnett Investments and another independent financial planning firm which gave me a lot of knowledge about someone's total financial picture and prior to that I was actually a teacher. I taught Economics and American Government and also that really helped me to be able to explain things well to my clients and help them to understand it. You know, buying a home is a i...https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoPage%2Fcoaches%2F343%2Fmedia%2F1779122812861%2FMeredith%20Medvec%2021759%20v0417788649085011779122812855.mp4?alt=media&token=c798a203-c31c-4be7-966e-753bfa5e3529223https://my.socialcoach.io/v/Yoe0P1TX2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2F9930bce2-c304-443e-b136-6d8c319927db.png?alt=media&token=334643ab-289f-4b75-9098-a537dec79c21I'm your full-service mortgage guideBrad here with PRMI, here to help you with any and all of your residential financing needs, whether it's a purchase or refinance. I have every product you could ever need and will guide you through the process step by step. I'm full-time, full service, and here to help. Let me know if I can guide you through your next transaction.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoProject%2Fplayers%2F12558%2Fmedia%2F1780341381771%2FBrad%20Stahlhut%2022310%20011780341361173.mp4?alt=media&token=423f9ada-a7b9-4a98-b458-09d64576a52a18https://my.socialcoach.io/v/JMVYgN9m2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2Fdbc63c80-dcf5-42f0-8c28-9248bdbd35ce.png?alt=media&token=23fd9dd8-7563-4be0-a733-edcf27420705How to embed Yoppify Widgets on Your WebsiteFirst, go to the reports tab in the menu bar. Click Yappify embed. What is Yappify embed? It is an embeddable website widget that serves as a central hub for important resources. It allows your community to interact with the system directly on your website, to update contact information in real time, subscribe to notifications and specific interest categories, utilize auto-responders for instant automated communication. The first option is the floating launcher. Click here to see an interactive live preview of what this option looks like. Scroll down to see the full live preview. This is an example of what the floating launcher looks like. It would typically be in the bottom right corner of your agency website. Go ahead and click around on the floating launcher to see how it works in real time. If the floating launcher is the option you decide to go with, copy and paste this code to your website footer. The next option is the inline embed. Click here to see an interactive live preview of what this option looks like. The inline embed option is great if you want all the Yappify resources on a designated page instead of a floating launcher. Go ahead and click around on the live preview to see how this option works. In If inline embed is the option you decide to go with, copy and paste this code to the web page you intend for it to be on. The last option is the stand-alone hub. Click here to see an interactive live preview of what this option looks like. Click this blue button and you'll be redirected to a new page. This new page has been customed to your agency. Click the blue button to see what the page will look like on your website. Interact with the suggested actions in the stand-alone hub. Here is where you can copy and paste the link for this page. If the other two options are a no go, this is a simple way to get the Yappify embed on your website.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoPage%2Fplayers%2F11661%2Fmedia%2F1781192509885%2Fyopp2a1781192509884.mp4?alt=media&token=0e786c47-a250-492e-a2cf-3028f3711920136https://my.socialcoach.io/v/up2E3HMP2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2F21bd3c46-30dc-4995-bbc8-de004e7f0787.png?alt=media&token=eaa6a817-893a-4036-a108-9c2c45753fd9Meet Tyler Smith: Mortgage Expert at Society MortgageHow's it going? I'm Tyler Smith. I've been in the mortgage industry 11 years. I'm working with Society Mortgage for pretty much the entire time. I've worked with people all across the board. First time home buyers, investors, move up buyers and I've worked all across the country from Maine to Texas. So, if you have questions, I'm here to help. You know, reach out. Hopefully we can get you started.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2Fplayers%2F11006%2FvideoPages%2F1781276434099..mp4?alt=media&token=7f1dcbb4-c031-4e4c-bde6-48aafc016ae222https://my.socialcoach.io/v/arQtnQJl2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2F9fedcabf-2fd6-4830-8f06-2b26b5eb51ad.png?alt=media&token=3d989c57-74b4-432a-bcde-c7a7802566d1Turning Uncertainty into ConfidenceHi, I'm Tracy, I love helping people achieve the dream of home ownership because I believe it's one of the most important ways to build long-term wealth. Buying a home is one of the biggest financial decisions you'll ever make and the process can sometimes feel overwhelming. My goal is to simplify the process, keep you informed every step of the way and turn uncertainty into confidence. I'm especially passionate about our competitive edge approval because I've seen first hand how it helps buyers make stronger offers and get the home they love. I look forward to helping you on your home buying journey.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoProject%2Fplayers%2F12698%2Fmedia%2F1782833298608%2F23353_Tracy%20Leddy1782833246946.mp4?alt=media&token=27c94096-c14f-418b-b9b6-4fa0e168e69847https://my.socialcoach.io/v/G4gYx0MT2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2F351fab11-6bce-4cce-9d08-2b29bfa80cdb.png?alt=media&token=d8369ca9-2099-4420-b2d2-13e7c06d3fabIntroduction to Dina Evenson from First Community MortgageHi, my name is Dina Evenson. I am the business development manager for First Community Mortgage, and I look forward to working with you. So, save my contact information right there on your phone, and I'll talk to you soon.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2Fplayers%2F13696%2FvideoPages%2F1783610961340.mp4?alt=media&token=f5318434-ca71-49ff-ac11-0d1a8f5e6a7712https://my.socialcoach.io/v/XXEJOPic2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2Fafa7b489-028d-423d-aa59-2d972f7d6877.png?alt=media&token=838ba4ca-7fd4-4ac8-a287-817ee9c61ebbWorkflows Messaging DetailsNavigate to details in the workflows tab. This is where you will be able to learn about your lead categories and what their step-by-step messaging process looks like. You'll be able to see which lead categories are currently active. Each lead category has a drop down arrow to reveal customizable steps that your agency can determine. For example, the small category only has two steps. Then when we look at the moderate category, we see it has three steps. Let's take a look at the messaging details within step one of the moderate category. As you review the details, focus closely on the trigger after setting. This section controls the time a leak remains in its current step before being automatically moved. The system resets the day count whenever a leak enters a new category. For step one in the moderate category, trigger after is set to zero, meaning it just entered. In contrast, step two is set to 14 days. This means if the leak is not resolved within 14 days, the workflow system will automatically escalate it to the next step. This process continues for all subsequent steps until the leak is marked resolved or is moved into outstanding events, indicating it has cycled through all steps without resolution. It's important to remember that any of these steps can be customized to fit your agency's needs. Now let's take a look at the messaging within a step. Here we can see that email has priority one, text is priority two, and voice call is priority three for step one in the moderate category. Go over the messaging for each communication channel. Here is the wording for email. Here is the wording for text. And here is the wording for phone call. Please review all the wording by clicking through each step within your active categories. Alternatively, you may download the document containing all category and step details, make any necessary changes, and then return the updated document to us.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoPage%2Fplayers%2F11661%2Fmedia%2F1783627952287%2FWorkflows%20Details1783627952281.mp4?alt=media&token=4de831c8-220e-4050-8093-83a065d6c7ac144https://my.socialcoach.io/v/oGkrSH0f2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2F6174bb1f-4c0b-492f-9a5e-8aa58fe2cae9.png?alt=media&token=98130d6d-3ed7-4e80-b559-b23af3120ec5Leak Program (Workflows)The first step is to navigate to the workflows tab and click on dashboard. When a new continuous flow has been detected, it will come into staged actions. These events are ready for processing. The category section will show you if the continuous flow is classified as small, moderate, significant, or major. Current step tells you what step your continuous flow is on. For an in-depth tutorial on how each step works and how messaging channels are used, watch the workflows details video. Days in step allows you to see how long this continuous flow has been in a certain step. Step status shows if the continuous flow is currently waiting to progress to the next step. Step details will tell you the most updated and recent detail. It may say something like, "Continuous flow detected by AMI system," or "Step automatically triggered by workflow." Estimated loss, gallons per hour and gallons per day. The snooze button allows you to delay a leak from progressing to a new step. You would typically use it when the leak is under investigation or has scheduled repair work. Click and slide the indicator to determine how many days to delay your leak event. Events that have been snoozed will appear in the idle events. Click into idle events and use the back arrow if you need to manually put a leak event back into the queue. Manually close out a step by clicking the red X. You may use this if the issue has resolved or there is no response needed. Click the notepad to document context for internal reference. Sometimes this quick process is all you'll need to feel confident sending out messages for each leak event brought into staged actions. Here is where you'll schedule those messages to go out. Please keep watching if you'd like to continue learning. There's a few ways to see more details about a specific leak event. One of those ways is to click here on the date and time. An information box will pop up with those additional details. If you want to manually resolve a specific leak event, this is where you can do that. To review...https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoPage%2Fplayers%2F11661%2Fmedia%2F1784049257188%2FWorkflows%20Overview%20video1784049257183.mp4?alt=media&token=9881ca88-4738-4e6c-b9b2-f1ca99eb608b244https://my.socialcoach.io/v/clL7Cue42026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2F2f69dda4-d41e-4b8b-80c1-a62e34a7a8b8.png?alt=media&token=655e1a01-365d-47da-ab33-e15feaeb7d04Navigating your contactsNavigate to contacts under the community tab. Use this page to find existing contacts or manually add new ones. Let's start by adding a new contact. Be aware that the contact import system will not automatically update or delete contacts entered manually. For seamless data management, it is strongly advised to add all new contacts through your billing system. Fill out the information for your new contact, then click save. From here, you'll be able to enter a phone number and email. Don't forget to click the plus button to save your input. Next, you can set contact preferences by toggling them on or off. Let's add a service location. Find the appropriate location for this contact using the search bar, then select add location. This is where you can add a mailing address if it is separate from the service address. Fill out the information and click save. Click yes you suggested. Click here to toggle the label between primary and secondary. Click here to toggle the label between mailing and not mailing. Let's move on. Go back to contacts. Here you can search for existing contacts by name, number, email address, and more. Let's edit this contact. Here we can see that this contact is missing an address. You can also look at the conversation history for this contact. If there were notes for this contact, they would appear here. To send a direct message or a one-to-one message, select text, email, or voice and type in your message, then click send message.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoPage%2Fplayers%2F11661%2Fmedia%2F1784230584391%2FNavigating%20your%20Contacts1784230584389.mp4?alt=media&token=edb18cf3-c327-451f-aaa9-318c2f461568116https://my.socialcoach.io/v/DQAnOqvG2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2F5c9a89e7-937a-4441-b6f4-7208e68bd2d4.png?alt=media&token=fe5aa525-acb6-4eec-9578-d45e2450932fConversations and WebchatThe first way to look at your conversations is by clicking on conversations dashboard. Here you'll see conversations sorted into categories: new conversations, missed conversations, your conversations, and other conversations. Here is what they look like when they aren't expanded open. Click the down arrow to expand them again. Note the icon to the left that will identify the message source, text, web chat, or email. Let's take a look at this text that came in to new conversations. You will see both the recipient's original message and any auto-generated text. You will also be able to view all the conversation history and any notes for this contact. In order to reply to this message, someone will need to be assigned to the conversation. Assign the conversation to yourself or someone else and click close. If you do assign the conversation to someone else, it will appear in the other conversations category. Let's now look at the your conversations category. Let's view this conversation Freddy initiated through the web chat. This conversation came from the Yappify resource widget web chat hosted on your website. This is indicated by the icon and the message type at the beginning of the conversation. It's important to note that the messages in gray, indicating who has been assigned to the conversation, is not seen by the contact. Those are internal and only seen by your team. Looks like this conversation has been resolved, so let's close it out so it doesn't stay in the dashboard. Click the red X to close out the conversation. You'll need to decide if you want to send a closure message to the recipient. The closure message says something like, "This message has been closed out by name. If you have any additional questions, please contact us." Back to your conversations. Here it shows that I have six conversations. There may be times when you have a lot of conversations and need a good way to to manage all of them. One option is to pin a conversation. Pinning will keep them at the top of the conversations list. The...https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoPage%2Fplayers%2F11661%2Fmedia%2F1784239359095%2FConversations%20and%20Webchat1784239359092.mp4?alt=media&token=d1ad35ce-aa90-4bb9-bdd4-cb5b7daa72ff355https://my.socialcoach.io/v/SIbbESwL2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2F99f014f2-d846-495d-b858-d25d03c03602.png?alt=media&token=d5feeae2-c6a9-4ff6-b5c0-fa86dac7ee59Create and Send a BroadcastNavigate to your Yapify platform. Go to the broadcast tab and click on dashboard. Create a new broadcast from scratch or use one of our time-saving templates which contain pre-filled, ready to go content. We can create any custom template to meet your specific needs. Name your broadcast. This is not public facing. Go ahead and name it whatever you'd like. To add a link, click here. You'll have three different link options. Let's dive into each one, starting with paste a URL. Copy and paste the link here, then click set link. Now, let's look at website plugin. Choose the plugin you wish to use. To learn how to publish items like notices, events, public forms, and library files, refer to our resource video, "How to Create Notices, Events, and Forms." First, click notice. All of your published notices will be available. Click on the one you'd like to attach to your broadcast. Now, let's check out events. All of your published events will be available. Click on the one you'd like to attach to your broadcast. Next, let's look at public form. All published forms will be available. Click on the one you'd like to attach to your broadcast. It's time to check out library file. All published library files will be available. Click on the one you'd like to attach to your broadcast. We've already looked at how to paste a URL and the website plugin. If your agency has access to our web portal, click here. Here, there will be two options. First, let's click on public page. This is where you'll be able to link your residents to specific public pages within the portal to share in your broadcast. Click on the one you'd like to include. Now, let's look at protected page. This is where you can link residents to a specific private page within their individual portals. Click on the one you want to include. Let's continue with the rest of the broadcast setup. Toggle this on only for urgent situations requiring an override of platform restrictions. When activated, a final confirmation prompt will appear before sending your broadcast t...https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoPage%2Fplayers%2F11661%2Fmedia%2F1784239413437%2FHow%20to%20Create%20and%20Send%20a%20Broadcast1784239413433.mp4?alt=media&token=52edd5a4-f9f9-46cd-aff8-675b9fa81c9f342https://my.socialcoach.io/v/v3l1S6OK2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2F15b156e5-a5e4-42a0-a06c-6021e97c062d.png?alt=media&token=5ad33a76-5a74-40bf-b3e1-fecea40ef422Managing Subscriber CategoriesNavigate to resources and click on subscribers. This page will display all sent subscriber notifications, as well as those currently saved as drafts. You can also view your subscriber categories here. Here is a list of all your current subscriber categories. If you want to add a new one, click add category. Let's take a look at what a subscriber category looks like. The number shown for library, three subscriber channels, counts the channels subscribed, not the people. This means it is tallying every email address and phone number that is receiving notifications. Click view list to see each channel subscribed to your category. You can search for a specific email or phone number. If a resident asks you to unsubscribe them from a channel, this is where you can do that. Click create message to subscribers to send a message only to the channels for this category. In this case, only our library subscribers would get a message. To send a message to multiple subscriber categories, you can create a notice, or you can do so right here by clicking create message to subscribers. Then, you can select the categories you want and create your message. If you need to search if a specific person got a message, click into the notification you're investigating. Click the sent button above and search by phone number or email here. If a resident asks you how they can update their own subscriber preferences, have them navigate to where the Yappify resource widget is on your website. It may be in a different spot than shown. And within the notices button, they'll click on subscribe for the latest info. The user should enter their information and click check my subscriptions. They can toggle each subscriber category on or off, then click save subscription preferences.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoPage%2Fplayers%2F11661%2Fmedia%2F1784239501438%2FManaging%20Subscriber%20Categories1784239501435.mp4?alt=media&token=bc235cf8-e3c7-4818-9a77-bbbe3770e84d136https://my.socialcoach.io/v/BBu4DSf42026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2Fe6640377-88f0-404a-a7cc-ad2d35583972.png?alt=media&token=7bac49ce-478c-44c5-8b50-334dd0664dd9How to Create Notices, Events and FormsEverything we are going to learn in this lesson will be located in the resource tab. First, let's go over events. This page will show you all events that are currently published. Let's learn how to create a new event. This page is where you will fill out the details for your event. Use the calendar buttons to choose a date and time for start and end dates of your event. Here is where you will add the content for your event. To add a link, highlight the word you'd like to connect with your link. Then click this link button in the formatting bar. A box will pop up, and this is where you paste your link. Then click save. The word you highlighted is now a blue hyperlink. When you're done with all the edits, click save. This page will show you the finalized details of your event with the option to attach a file. You will be able to directly share this event in any broadcast. Watch how to create and send a broadcast to learn how. Now let's learn how to create a notice. Creating a notice will be very similar to creating an event. You'll have the option to create a new notice or create from a template. First, you'll need to fill in all the details below. Don't forget to determine if your notice is public or private and set an expiration date. Public notices will appear in the Yappify resource widget. When everything looks good, click save. On this page, you can review the full notice details, attach a file, and send it directly to your subscribers. Toggle on the subscriber categories that fit the vibe for this notice. Click create message to subscribers. Click next. This page is where you can make edits to the pre-populated text message and email content. Make sure the channels you don't want to use get toggled off. The box below displays the content that will be automatically included in every text message or email you send. To preview exactly what your residents will receive, please watch the how to send out test messages tutorial. Click next. Schedule your notification message to go out now or later. Click next. Do...https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoPage%2Fplayers%2F11661%2Fmedia%2F1784239609513%2FHow%20to%20Create%20Notices%2C%20Events%20and%20Forms1784239609507.mp4?alt=media&token=90c462cb-4371-4bf8-8a5d-fd53ebaa3a71262https://my.socialcoach.io/v/RcYGpZ6V2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2F41450107-5c9a-4c1b-9941-43bbcd100515.png?alt=media&token=bfffc565-216d-4eca-abf5-8ac54870e328Major League Mortgage GuideWhen you've lived through trades, relocations, contract negotiations, and pressure at the highest level, you learn to stay calm and solve problems. My husband spent 11 years in Major League Baseball, and I built a competitive mindset right alongside of him. Now I use that same energy helping clients in real life. Message me if you want a mortgage expert who's always one step ahead.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoPage%2Fplayers%2F14104%2Fmedia%2F1784319762919%2FOne%20step%20ahead1784319762918.mp4?alt=media&token=d93173ab-e723-4350-8cb4-8e02e955659626https://my.socialcoach.io/v/nrjUu3Sl2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2F021ab722-5485-43bf-b45e-a3dec0792a8a.png?alt=media&token=d56d4ba6-b26d-4727-97b5-97fbc5b5b19dMortgage Consultation Follow-UpHey, thank you for the time you spent with me earlier today. It was really great to learn about your goals and what you're trying to accomplish with this mortgage. Let's follow up in a day or two after you've had some time to look at your budget a little bit more closely. Look forward to talking to you soon.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2Fteleprompter%2Fplayers%2F11796%2Fmedia%2F1785970824840%2Fteleprompter_1785970824840.mp4?alt=media&token=7b18d731-a932-4e2e-8365-6ee403acb70821https://my.socialcoach.io/v/mXtCqmwN2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2F8d9eb1b3-ecd2-4687-9d86-f5dd6dda733e.png?alt=media&token=13ed0e0f-ea94-4d6a-a48a-7c390dbad09aHow to fix double videos in TEI'm going to show you kind of like the best practice to know like when you're changing these thumbnails that you're getting rid of an of the old one and if you're adding like a new one. Basically, like if you see this little placeholder text, that text is just it's there, but it's it's the the actual like little code snippet that's adding the thumbnail is invisible. So, if I were to like just backspace on this placeholder text, there could still be some of that like invisible code. So, the best way to get rid of it and make sure you've got like a totally clear slate is just to keep backspacing until the two elements are together again, and then now move it to to the next line. And then I can go in here, find my super page thumbnail snippet, and then paste in paste it in again. So, that way I know that it's like totally fresh. Yeah, so like I know it's not ideal. Hopefully, we can get like an official partnership and and integration with TE up and running here soon so that this is a lot easier. But, in the meantime, you just have to like just know that there could be like extra little invisible code here. And if you're going to if you're going to play around with it, the best practice is to make sure okay, if I if I remove all the space between the two elements, and then repaste it in, then I know like okay, I've got a fresh start. Everything's going to work great. Yeah, let us know if you have any other questions, though.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoPage%2Fplayers%2F2088%2Fmedia%2F1786124330985%2Fteclear21786124330979.mp4?alt=media&token=79041e79-8197-4d3b-a1a2-7218fa10075f91https://my.socialcoach.io/v/GRZ1FkwO2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2F2bc21979-4dc5-4a49-ba61-f9ac54844cce.png?alt=media&token=5c6a35bf-52ae-4857-b655-95722386a9a9Hi, I'm Stephanie. You need to get pre-approved? It's super easy. All you need to do is click the get pre-approved button below, follow the prompts, and then once you're finished your information will be sent over to me. I'll review it and get back to you right away.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoPage%2Fplayers%2F15082%2Fmedia%2F1787075566784%2Fneed%20to%20get%20pre-approved_1787075566783.mp4?alt=media&token=a7614e84-894e-413b-9f81-8b9fe3ad058a16https://my.socialcoach.io/v/lM2jN1tM2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2Fee08d4a7-f87d-46f0-affc-0c694551a1fb.png?alt=media&token=65573367-7d9e-4c02-8407-79fabc970491Jim Papatheodore - Prosperity Home MortgageHi, I'm Jim Papador with Prosperity Home Mortgage. Whether you're buying your first home, planning your next move, or simply have questions about financing, I'm here to make the mortgage process clear, comfortable, and easy to understand. Take a look around, and when you're ready, give me a call or schedule a time to connect. I'd be happy to help.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2Fplayers%2F12025%2FvideoPages%2F1788539570357.mov?alt=media&token=827eafbe-4adf-49ca-939c-6317906a61cf22https://my.socialcoach.io/v/G4XguMpk2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2Ff2e0fffc-4f6a-4aff-87ea-cd60edd42cdd.png?alt=media&token=78956c95-f6d5-4674-905b-3658b0cf4725Using the 2-1 Buydown in Real EstateHey guys, Dave Reki here. How are you? I want to talk today about a program I've been using effectively with agents for the last 10-15 years and it's called 2-1 buydown. And it's really a good program in this in this climate we're in right now as we're repricing for the second time today on interest rates going up. So basically it reduces the rate for the buyer 2% for the first year, 1% for the second year. What that does is it attracts more buyers. It attracts more buyers because the payment's going to be lower. It's more effective because taking a 5% pricing decrease really has a minimal effect on the actual payment. But taking down the rate 2% and 1% has a huge impact, okay? Especially when somebody's coming in from renting to buying and they can get used to paying that payment and you know. So it's just a great product. Keeps the price of the house from being reduced, which helps your commission, too, and comps in the area. So it's a wonderful program. It costs about 2.3 2.3% of the loan amount. So on a $500,000 loan amount, you're talking about a little under a little under $10,000, okay? But you're going to attract a lot more buyers and it's better than a price reduction in this market. Feel free to click below link there and there's a great PowerPoint and if I can ever help you out in comparing, you know, price reduction versus 2-1 buydown, I'd be happy to do that. And also you can advertise this in your remark section on the MLS. So it's all good. Thanks. Talk to you soon. Bye now.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2Fteleprompter%2Fplayers%2F14778%2Fmedia%2F1789153958104%2Fteleprompter_1789153958104.mp4?alt=media&token=25526773-62ec-402d-8616-ac1867633933113https://my.socialcoach.io/v/7wTJPsxK2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2F095b5b2d-d6f3-4327-92ea-8e9da6d04b23.png?alt=media&token=254c5261-ca2f-4cbf-b9d0-4ecd7f161384Getting Started With Video PagesHey everyone, I want to show you one of my favorite features in social coach, video pages. A video page gives you a really simple way to take a video you've recorded and turn it into a shareable web page. Instead of trying to explain everything in a long email or hoping someone finds you on social media, you can send them a direct link to a page that includes your video, your information, and a call to action. And there are a lot of ways you can use these. You could create a quick introduction video and send it to a new client or referral partner. You could explain a step in the mortgage process, answer a question you hear all the time, follow up after a conversation, or even send a quick market update. The big thing I want you to remember is that these videos don't have to be highly produced. You don't need a fancy camera. You don't need perfect lighting. And you definitely don't need to memorize a 5-minute script. Your phone, a clear message, and a bit of your personality are more than enough. Once your video is ready, social coach makes it easy to create the video page, and it gives you a link you can share through text, email, social media, or wherever it makes sense for your audience. So if you haven't tried a video page yet, start simple. Record a short introduction, who you are, where you're located, how long you've been in the industry, and how you help your clients. Create your video page and share the link however you'd like, email, text, or even post it on social and pin it to the top of your feed. Once you do the first one, I think you'll realize just how easy these are to incorporate into your business and your strategy. If you're interested in creating your first video page but you aren't quite sure where to start, reach out to marketing, and I'll personally schedule some time with you and walk you through creating your first one from start to finish. See you soon.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2Fteleprompter%2Fplayers%2F13883%2Fmedia%2F1789577693569%2Fteleprompter_1789577693569.mp4?alt=media&token=ce52621e-5269-49f5-bf97-2306312cb07c111https://my.socialcoach.io/v/1URt8tjZ2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2F4a126d73-ef29-436c-8db9-68ec559ee9a4.png?alt=media&token=dcba24b3-89d0-4dca-ac36-5e253a205676Here's something that might change the way you think about social media content. 40% of people say they frequently discover new products because of content created by employees. And that number gets even more interesting when you look at younger audiences. 48% for Millennials and 62% for Gen Z. Why does that matter for you as a mortgage loan officer? Because people don't just want to hear from a company's executives or see polished corporate content. They want to hear from the people on the front lines, the people they actually interact with. And as a loan officer, you are that person. Your knowledge, your personality, your relationships, and the conversations you have every single day can make your brand more relatable, credible, and discoverable. Here's a simple strategy you can put into action today. Don't just create content in a vacuum. Bring other people into your conversations. Feature a client, interview a referral partner, highlight a colleague, share a quick conversation or success story. When you bring other people into your content, you create more opportunities for engagement, credibility, and discoverability, while also making your content feel more authentic and memorable. So don't just be the person behind the post. Bring people into the story and let your network help your content go further. That's a simple play you can add to your social media game today.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoProject%2Fplayers%2F13785%2Fmedia%2F1788360892048%2F25830%20Eric%20Player1788360886528.mp4?alt=media&token=6bb7a8f9-1c16-4392-b904-14e5e636fc8174https://my.socialcoach.io/v/GuhJ7vVk2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2F8f7494b1-0c97-4ab1-8238-13ccf2fec049.png?alt=media&token=31873e51-fbb1-4683-970e-22b8d0d50bb7Meet Randy Whitaker: Your Trusted Mortgage ExpertHi, I'm Randy Whitaker, also known as Randy the Loan Pro. I've been helping people navigate mortgages for more than 25 years and my goal is pretty simple. Make the process easier to understand and help you build the right plan. Whether you're tracking your home's value, thinking about buying, or ready to apply, choose the option below that fits you best. And remember, no question is too big or too small.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoPage%2Fplayers%2F8539%2Fmedia%2F1790190307854%2F26648_EDITED_VIDEO_0%20(1)1790190307853.mp4?alt=media&token=6f75fb6e-a96d-49e6-885d-ecfb968ab5d021https://my.socialcoach.io/v/ELzwCpwG2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2Fe7c9b602-c74c-4432-b347-65c95519f752.png?alt=media&token=f160b12c-0fc3-4f57-9fcc-bb3bb9da18ccDreams Do Come TrueHi, my name is Brenda Perry. I'm a licensed loan officer with NorCal Mortgage here in the state of California. I've been in the mortgage industry for nearly 37 years. I started in mortgage credit reporting, done processing, underwriting. I was also an operations manager for a major lender. And then 27 years ago I became licensed and I've been in sales ever since. At the age of 23, I purchased my first home as a single mother. And although I was already in the mortgage business, the experience was so overwhelming. It's so many unanswered questions while I was signing my loan docs. Now the purchase turned out to be a great investment, but it made me really think. If I had that much anxiety as a person in the business, imagine how a client must feel. I vowed at that time to make sure anyone I worked with would not experience the same anxiety. I am dedicated to answering all of your questions and even some that you may not know to ask. I am a person who believes in dreaming big and working hard to achieve those dreams. 8 years ago I had a dream of starting my own business, a petting zoo. And now my husband and I run a successful mobile petting zoo. Here's my baby Scarlett. So beautiful. Please reach out to me. I'd love to hear about your dreams. In return, I'll share my knowledge with you and together we'll work on a plan to make your dreams come true. I look forward to meeting you.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoProject%2Fplayers%2F16925%2Fmedia%2F1790099293328%2F26687_V21790099289556.mp4?alt=media&token=798ddd7f-2456-4aa0-bc93-f85f0e2ee3ea69https://my.socialcoach.io/v/lq4AbDx82026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2Fe1925afd-dd20-4b4f-ab9e-eb9c3f30e721.png?alt=media&token=94ba221b-fb24-4780-bd28-b9c3d9948b60Hi, I'm SebastianHi, I'm Sebastian Bolivar, VP of Mortgage Lending at Rate, and I've seen firsthand why home financing needs to be done right. When I was young, my family lost our home during the 2008 housing crisis after falling victim to a mortgage scam. And that moment changed everything for me. It's the reason I made this my life's work, to make mortgages clear, honest, and stress-free for every family I help. Since 2018, I've had the privilege of guiding more than 700 families through the home buying process, making sure they understand their costs, their options, and how to make smart financial decisions with confidence. I treat every client the way I wish my parents had been treated, with honesty, patience, and respect. Whether you're buying your first home or your 10th, my team and I are here to help you win your home with clarity and care. Go to rate.com/sebastianbolivar to learn more about how we can help you specifically.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoPage%2Fplayers%2F15264%2Fmedia%2F1790630962223%2FHi%2C%20I'm%20Sebastian%201790630962220.mp4?alt=media&token=163f7d4a-2bbb-4fb1-b600-ea501ae2a29749https://my.socialcoach.io/v/tqZY4YDK2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2F69b5293d-2ee9-41b9-b17c-303c7cc8013b.png?alt=media&token=8cde6b3e-6748-4228-9077-7de90f60d19cMortgage Assistance for Everyday HeroesGreetings everyone. It's Greg at Planet Home Lending. I hope you are all well. I have some really exciting news to share with you. We all know that there's people out there that we owe so much to. You know who I'm talking about. They're the ones you see patrolling the streets on Christmas. They're the ones who come to save us when disasters happen. And the ones who educate our kids. And these people go about their day. They don't think anything about it. They're just doing their job. So I think it's time for me to show a little appreciation to the people that I call everyday heroes. These are the folks that served in our military, our law enforcement officers, our firefighters, our medical personnel, and of course our educators. I'm choosing to honor those that serve us by assisting them with the job that I do. I can't match what they do, but I can offer some mortgage assistance that provides for an everyday hero's credit in the purchase of a home. It's very simple. I'm offering 0.25% lender credit based on the loan amount for the purchase of a primary residence. So if the loan amount is 400,000, the credit would be $1,000. I know this is not a life-changing amount of money, but it's my way of saying thank you to all the people who take care of us. And I hope that our community will support this project by sending some heroes my way so that I can share this appreciation with as many people as possible. I wish you all the best, and God bless our heroes.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoProject%2Fplayers%2F16726%2Fmedia%2F1790616196754%2FGreg%20Nurse%20269781790616157899.mp4?alt=media&token=1d317080-bb0f-4523-adf1-ed5ce16a25f582https://my.socialcoach.io/v/wcq6SsYh2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2F870048f7-dd21-4477-a960-732ba6fd0961.png?alt=media&token=7c459a82-4fff-4a0c-b046-9ab40bf94bcaThanks for your application! Next StepsThanks for your application! Next Stepshttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoPage%2Fplayers%2F8945%2Fmedia%2F1791935797064%2F11791935797062.mp4?alt=media&token=ecda4f59-2846-4019-8d58-7144a29fcc937https://my.socialcoach.io/v/wAz4OuGl2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2Fa27bdb36-dfb3-4da2-8291-c928f83d3b8c.png?alt=media&token=2a8fc56e-3b93-4784-8c0c-5131775bf733Weekend Check inWeekend Check inhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoPage%2Fplayers%2F10669%2Fmedia%2F1791936084011%2F21791936084006.mp4?alt=media&token=f7a6a729-fcc1-4dd6-baee-c0ce03af0d6a12https://my.socialcoach.io/v/kTZgIZrG2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2F53659915-2be4-4773-acfd-35384b080e49.png?alt=media&token=cb2a78ec-091e-4efc-b3cb-c94c2385f79c"What can I post?" - Compliance Corner"What can I post?" - Compliance Cornerhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoPage%2Fplayers%2F10665%2Fmedia%2F1791936726009%2F31791936726007.mp4?alt=media&token=520a48c6-893f-4f67-b73b-979dd545947f19https://my.socialcoach.io/v/nCZTkNVa2026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2F354b9ca6-eaa3-4e37-bf29-70243b5f9050.png?alt=media&token=c895d84c-d89b-45b1-b041-311571a7cb6aCross Timbers Mortgage Returns to OklahomaI'm Chad Caplinger, and I have some exciting news. Cross Timbers Mortgage is back in Oklahoma. For years, Cross Timbers has built a reputation putting people first, delivering exceptional service, and helping families achieve their homeownership goals. Now, we're bringing that same commitment and expertise and hometown approach back to the communities across Oklahoma. Whether you're a first-time home buyer, looking to refinance your home, purchasing your next home, or investing in real estate, we're here to make the mortgage process simple, transparent, and personalized. At Cross Timbers Mortgage, we believe that mortgages are more than just rates and paperwork. They're about helping people build a future. That's why our guiding principle remains the same: You matter. I'm honored to be a part of bringing Cross Timbers back to Oklahoma, and I look forward to serving homeowners, home buyers, and real estate investors across our great state. If you're ready to explore your financing options or just have a question about the market, I'd love to help. Cross Timbers Mortgage is back in Oklahoma. Let's get started. Like, follow, give me a call. Let's discuss your goal.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoProject%2Fplayers%2F13831%2Fmedia%2F1791407697771%2FChad%20Caplinger%20-%2027378_11791407675285.mp4?alt=media&token=8f57362e-c1db-4599-867a-99dbfb5e4aac59https://my.socialcoach.io/v/3de0swp52026-11-04T23:32:44Zhttps://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FcontentPages%2Fpreviews%2F64850dd7-0105-4f31-9aa4-716d17b0c47c.png?alt=media&token=ab6ba9b6-8bbc-4f7d-a546-7c63d3bcade0What is Social Coach? Transforming Relationships into RevenueOne of my favorite questions to answer is what is Social Coach? Because a lot of people immediately assume that we simply do social media posting and that is just maybe 15% of the amazing things that we have available on the platform. Think of us like if you wanted to hire a marketing assistant to work for you, but you don't have the time to manage and hire that person. We are literally going to give you the keys to video, to reviews. We replace so many different technologies that you use all the time that are definitely not aligned in your current system. We let you expand your brand, make one-to-one connections, and of course, obviously, we want to help you expand your brand through social media. But we definitely want to make sure that you understand how to get more business. At the end of the day, we turn relationships into revenue. And I know that probably sounds like an impossible dream, but I assure you, I have spent the past decade and a half automating relationships on behalf of loan officers. I totally understand how to create relationships using the tools that we have available at Social Coach. It's why I took the job. So if you want to learn more about what it is that we do and how maybe if you heard about us before, probably we've changed since then. So ask, DM me, send me a message. I would love to tell you how we are helping tons of mortgage companies across the country expand their brand.https://firebasestorage.googleapis.com/v0/b/socialcoach-prod-d87a5.appspot.com/o/production%2FvideoProject%2Fplayers%2F16870%2Fmedia%2F1793398755314%2F28417%20Kelly%20Yale1793398740527.mp4?alt=media&token=e0a7895a-1e39-4668-9175-a095b82cd83594