No written review
Cody C.
Stephanie Adkins
VP of Mortgage Lending · NMLS# 429858
Chillicothe, OH5.0(335 reviews)
Location & hours
Open in Google Maps53 E 2nd StreetChillicothe, OH 45601
Stephanie Adkins at Rate (NMLS #429858)
Today · 9 AM – 5 PM
Office hours
- Monday
- 9 AM – 5 PM
- Tuesday
- 9 AM – 5 PM
- Wednesday
- 9 AM – 5 PM
- Thursday
- 9 AM – 5 PM
- Friday
- 9 AM – 5 PM
- Saturday
- Closed
- Sunday
- Closed
Reviews
Write a reviewRating5.0335 reviews
Satisfied99%369 reviews
Average rating
5.0/5
Exceptional rating
Based on 335 star reviews
Satisfaction
99%
Loved by clients
Based on 369 reviews
Ratings include all 369 reviews. Reviews collected directly from clients are shown only with their permission.
No written review
Cody C.
I had a very quick and seamless closing today! If you are looking for a home loan in Chillicothe or around the area, I can’t suggest this business enough! Home Financing was easy. I was originally quoted a loan rate that was lower than others in the area but as we moved along that loan rate got even better. We originally qualified for an FHA loan but the lender was able to get a USDA loan approved which saved us thousands in interest AND we were able to get no down payment! If I can qualify, you can too! Stephanie was so calming when I was panicking about the purchase and always offered comforting words. She communicated well with my realtor and she absolutely made this an easy process for us. Thank you SO MUCH!!
Nikki L.View on Facebook
I had a very quick and seamless closing today! If you are looking for a home loan in Chillicothe or around the area, I can’t suggest this business enough! Home Financing was easy. I was originally quoted a loan rate that was lower than others in the area but as we moved along that loan rate got even easier. We originally qualified for an FHA loan but the lender was able to get a USDA loan approved which saved us thousands in interest AND we were able to get no down payment! If I can qualify, you can too! Stephanie was so calming when I was panicking about the purchase and always offered comforting words. She communicated well with my realtor and she absolutely made this an easy process for us. Thank you SO MUCH!!
Nikki B.View on Google
Stephanie and the entire team at Guaranteed Rate provided top notch customer service and were with me every step of the way. Couldn’t be happier w the process.
Response from Owner
Donnie, it was an absolute pleasure guiding you through the home loan process. Our entire office is grateful for your kind words and thrilled we could make everything smooth from start to finish. I hope you're settling in wonderfully!
Donnie O.View on Google
Response from Owner
Thank you so much for the 5-star review! ⭐️ We truly appreciate you trusting us to be part of your homeownership journey. It was a pleasure working with you!
Tammy M.View on Google
Highly Recommend! Such a smooth process and they tell you everything so you aren't wondering! Every time I had a question they responded right back!
Response from Owner
Sarah, it was such a pleasure helping you navigate the paperwork and keeping you fully informed every step of the way. I'm glad our team could make everything clear and straightforward for you. Enjoy your new chapter.
Sarah L.View on Google
Stephanie and her team are the best!! They made the whole process so easy and enjoyable. I couldn’t be more pleased and highly recommend!!
Response from Owner
Jennifer, it was an absolute pleasure working with you to handle your home loan. Our entire team strives to keep things straightforward and stress-free, so hearing that you enjoyed the experience means a lot to us. Congratulations on a smooth closing day, and please let us know whenever you need anything down the road.
Jennifer T.View on Google
Stephanie and her team are the best! 10/10. Would recommend every single time
Response from Owner
Payton, working with you was an absolute pleasure from start to finish. I'm so glad our team could make your home loan process smooth and straightforward. Thank you for trusting us with your financing needs, and please don't hesitate to reach out whenever you need anything in the future!
payton N.View on Google
Stephanie and her team was great. They kept us well informed of where we were at during the process the entire time. The positive words and attitude during the process really helped during what is typically a stressful time. I would recommend Stephanie at Rate to anyone.
Response from Owner
Brett, it was an absolute pleasure guiding you through the home loan process from start to finish. Keeping you informed every step of the way is always our top priority, and I am glad our positive approach made a difference for you during what can often be a hectic time. Thank you so much for the wonderful recommendation and for trusting our team with your mortgage needs.
Brett A.View on Google
Response from Owner
Thank you so much for the 5-star rating we truly appreciate your support! It was a pleasure working with you, and we’re always here if you need anything down the road.
Lane L.View on Google
Stephanie was wonderful to work with, she made it an easy experience for me!
Response from Owner
Thank you so much for your kind words and 5-star review! It truly means a lot. It was a pleasure working with you!
Zach C.View on Google
I recently closed on my first home. Stephanie and her team at Rate did an exceptional job the entire process. The communication was great on how my loan was going and letting me know what paperwork I needed. The team ate Rate submitted my loan and closed within 30 days of me applying. I highly recommend for your home loan needs
Response from Owner
Thank you so much for your kind words and for trusting us with your first home purchase! We’re so glad we could make the process smooth and keep you informed every step of the way Congratulations again on your new home! 🏡 Wishing you many happy memories ahead.
Randy M.View on Google
Stephanie made the home buying process so easy for us! She held our hand through the whole process and even sent encouraging texts. She was always so positive and never said anything was impossible, willingly worked after hours when needed. I recommend her to everyone!
Response from Stephanie Adkins at Rate NMLS# 429858
Thank you so much for your kind words and recommendation! Congrats on your next chapter!
Melissa M.View on Facebook
Stephanie A and B were great! I was helped by Stephanie Adkins and Stephanie Bos!! Both worked hard and diligently to get me approved and all of the needed documentation and coordinated with my battery commander to streamline the process so I was not a middle man. Could not ask for a better team for my first house!
Response from Owner
We are ecstatic to hear Stephanie Adkins and her team made your first home purchase seamless. Thank you Madeline for your dedication, sacrifice, and commitment to serving our country! Cheers to new beginnings, lasting memories, and a place to call HOME.
Madaline D.View on Google
Stephanie is amazing! She held our hand through the whole home buying process, answered any and all questions we had even when I reached out at 11pm. I can not say enough good things about Stephanie and her team!
Response from Owner
Thank you so much for your kind words! It truly means a lot that you trusted me and my team throughout your home buying journey. I know the process can feel overwhelming at times, so being able to support you, answer your questions (even the late-night ones 😊), and make things feel a little easier is exactly what we’re here for. We’re so excited for you and grateful we got to be a part of such a big milestone—congratulations again on your new home! 🏡✨
Melissa M.View on Google
Stephanie was great to work with and she communicated everything to me very well which made the process of purchasing my home SO easy.
Response from Owner
Thank you so much for taking the time to share this! I’m really glad to hear the communication made everything clear and helped keep the process smooth and easy for you. It was a pleasure working with you, and I truly appreciate your trust in me and my team. Congratulations again on your home purchase! 🎉
Kollin R.View on Google
Response from Owner
Your positive feedback means a great deal. Thank you, Andrew, for the 5-star rating! - Stephanie
Andrew P.View on Google
My husband and I had the pleasure of getting to work with Stephanie for our house buying process. She made the paperwork part (everyone’s least favorite) so easy! Having the app helped us with getting everything required over quickly and made communication with Stephanie and her team very convenient. We also loved that we received updates about what step we were going into and what to expect. Highly recommend working with Stephanie!!
Response from Owner
Thank you so much for your kind words! It truly means a lot that you trusted me to be part of such an important milestone in your lives. I’m so glad the app and communication process helped make everything feel a little easier and more organized—because I know the paperwork can definitely be the least fun part! My goal is always to make the process as smooth, clear, and stress-free as possible, so hearing that you felt informed and supported every step of the way is the best feedback I could ask for. Congratulations again on your new home! Stephanie
Taylor T.View on Google
Stephanie was very helpful.
Kaci W.
No written review
Jennifer P.
Stephanie was great to deal with
Zachariah O.
Once you figure out the app it was easy.
Brian E.
Ease of the process including renewing pre approval.
Kevin K.
Awesome to work with and makes the process so simple!
Tabitha J.
Stephanie Adkins provided great customer service. Very knowledgeable about the loan process.
Jennifer B.
No written review
Charles A.
Stephanie was intentional, answered all our questions, and was on top of everything. She was a gift to us in the home buying process! We are thankful we went through her. Our family can’t recommend her enough!
Response from Owner
Thank you so much for your incredibly kind words! It truly means the world to know you felt supported and cared for throughout your home buying journey. Being part of such an important milestone for your family was an honor. Wishing you so much happiness in your new home—and thank you for trusting Stephanie every step of the way!
Alex S.View on Google
Rate made my home buying experience low stress and seamless. Someone was always available to answer my questions and they offer several different types of loans. Great company!
Response from Stephanie Adkins at Rate NMLS# 429858
Thank you so much for your kind words! We’re thrilled to hear that your home buying experience felt low-stress and seamless. That’s exactly what we strive for. Our team is always here to answer questions and make sure you feel confident every step of the way. We truly appreciate you trusting us with such an important milestone!
Loren O.View on Facebook
She was patient and understanding. She explained everything that was happening and kept us up to date.
Response from Owner
Thank you so much for your kind words! It truly means a lot to know you felt supported and informed throughout the process. Our goal is always to make things as smooth and stress-free as possible, and I’m so glad that came through. It was a pleasure working with you!
Kat S.View on Google
Amazing to work with! Stephanie and her team made the process so easy! Thank you so much!
Response from Owner
Thank you so much for your kind words! It was truly a pleasure working with you. We are dedicated to making the process as smooth and stress-free as possible, and we’re so glad that was your experience. Wishing you all the best!
Tabitha J.View on Google
Response from Owner
Thank you so much for the 5-star review! We truly appreciate your support and are grateful we could be part of your experience.
Hunter M.View on Google
Stephanie was very helpful and informative. Pressed for things to be done in a timely manner and I couldn’t be happier that she was recommended to me.
Response from Owner
Thank you so much for your kind words! We’re thrilled to hear that Stephanie was able to provide helpful, informative guidance while keeping everything moving efficiently. We’re so glad you were connected with her and that your experience was a great one. Congratulations, and thank you again for your trust!
Tyler M.View on Google
All wonderful, good work you have done
Jennifer P.
Stephanie was great and professional throughout the entire process. She was very friendly, knowledgeable, and helpful! She kept us up-to-date at every step through consistent communication. She made a stressful process much less daunting!
Response from Owner
Thank you for sharing this thoughtful feedback. We’re glad to hear Stephanie was able to support you with clear communication and guidance throughout the process. Making a stressful experience feel more manageable is exactly what we aim for. We appreciate your trust and are here if you ever need anything in the future.
Kaci W.View on Google
Stephanie did a great job working with us to ensure this success of our new home purchase! Rates were market Comparable, and everything was clear and concise from start to finish. I would recommend this business
Response from Owner
Thank you so much for your kind words and recommendation. We’re thrilled to hear your home purchase went smoothly and that everything felt clear and straightforward from start to finish. Stephanie and the team work hard to keep the process transparent and on track, and it means a lot to know that came through in your experience. Congratulations on your new home—we appreciate the opportunity to work with you!
Terra S.View on Google
Stephanie was great and professional throughout the entire process. She was very friendly, knowledgeable, and helpful! She kept us up-to-date at every step through consistent communication. She made a stressful process much less daunting!
Kaci W.
Easy, smooth process. Loved working with Stephanie and her team!
Response from Owner
Thank you so much for your kind words! We’re thrilled to hear the process felt easy and smooth—that’s always our goal. It was a pleasure working with you, and we truly appreciate the opportunity to be part of your journey. Wishing you all the best in your new home! Cheers, Stephanie Adkins at Rate (NMLS #429858)
Terra K.View on Google
Stephanie was phenomenal to work with! Everyone was so helpful and made it an easy process. We are super happy!
Becky
Stephanie and the team at Rate did an awesome job. They let us know frequently know how the loan was processing. Where it was in the mix. They were very nice and patient answering questions and very thorough. We appreciate all they did for us.
Response from Owner
Thank you so much for your thoughtful review! We’re so glad to hear that Stephanie and the team kept you informed and supported throughout the entire process—that’s exactly the experience we strive to provide. It means a lot that you felt cared for, and that all of your questions were answered along the way. We truly appreciate the opportunity to work with you—congratulations, and we’re always here if you need anything in the future! Cheers, Stephanie Adkins at Rate (NMLS #429858)
Heidi T.View on Google
We are so blessed to have had Stephanie Adkins to manage our mortgage, she was always available to speak with and guide us all the way! We would highly recommend her for all your mortgage needs!!
Response from Owner
Thank you so much for your kind words! We’re truly grateful you trusted us to guide you through your mortgage journey. Congratulations on your new home, and thank you for your recommendation—we’re always here if you need anything in the future! Cheers, Stephanie Adkins at Rate (NMLS #429858)
Terry H.View on Google
Stephanie and her team are excellent to work with! They make the home buying process so easy, and seamless!
Response from Owner
Thank you so much for your kind words! It truly means a lot to Stephanie and the entire team. We’re so glad we could help make your homebuying experience feel easy and seamless—that’s always our goal. It was a pleasure working with you, and we’re here for you anytime you need us in the future. Congratulations again! Cheers, Stephanie Adkins at Rate (NMLS #429858)
Britney D.View on Google
Response from Owner
Thank you so much for the 5-star review! ⭐️ We truly appreciate your support and are so glad you had a great experience with Stephanie and the team. It means a lot to us to be part of your homebuying journey, and we’re always here if you need anything down the road. Thanks again for trusting us! Cheers, Stephanie Adkins at Rate (NMLS #429858)
Tackett 5.View on Google
She was very helpful, awesome to work with, and very responsive! Highly recommend!
Response from Stephanie Adkins at Rate NMLS# 429858
Thank you for your kind words and the recommendation! You all were great to work with
Lee C.View on Facebook
Our lender was amazing to work with from start to finish. As first-time homebuyers, we had a lot of questions, and she was always patient, responsive, and explained everything clearly. She made what could’ve been a stressful process feel so much easier. We’re so thankful for her help and would definitely recommend her to anyone!
Response from Owner
Thank you so much for your kind words! It truly means a lot. Helping first-time homebuyers navigate the process is something I’m really passionate about, so I’m glad I could make it feel a little less overwhelming for you. You were wonderful to work with, and I’m so grateful you trusted me to be part of such an exciting milestone. Wishing you all the best in your new home! 🏡 Cheers, Stephanie Adkins at Rate (NMLS #429858)
Tori W.View on Google
They were very insightful and helpful.
Destiny S.
Stephanie and Macy were very helpful and easy to work with.
Timothy D.
They have been reliable and transparent.
Jonathan C.
Working with Stephanie was a beeze and we feel she found us the best deal!
Logan G.
Ease of transaction. Good communication. Great rate.
Paul W.