Ratings include all 21 reviews. Reviews collected directly from clients are shown only with their permission.
Outstanding service from start to finish! The entire lending process was smooth, and everything went very well thanks to the team’s excellent communication and support. Special thanks to Michael and Esmeralda for being so proactive, responsive, and attentive throughout the transaction. They consistently kept us updated and made sure we were always in the loop, so we knew what to expect every step of the way. Their professionalism and commitment made a big difference in creating such a positive experience. We couldn’t be happier with the service and would definitely recommend them to anyone looking for a great real estate lending team!
I known Esmeralda for some time now , always communicative and friendly, always have the answer for you and go out of her way to help you have your stuff done. I close one of my condominiums in Florida with her wasn’t a very good experience not because of her because of the other lender, but she was on top of Everything and kept me notified and updated at all times I do recommend her .
Working with Esmeralda is an absolute pleasure! She’s an experienced and knowledgeable mortgage lender who truly goes above and beyond for her clients. She explains every step of the process clearly, answers all of your questions, and makes sure you will feel confident in every decision. What could be a stressful experience feels smooth and easy working with her.
If you’re looking for someone who genuinely cares about finding you the best loan options and guiding you through the process with honesty and expertise, Esmeralda is the one to call. Highly recommend!
Response from Owner
It was a pleasure helping you with the home buying process. Thank you for this wonderful feedback!
Wonderful experience with Esmeralda and her team. Everything was a breeze and she was always available to help. Highly recommend her if you’re buying a home or refinancing.
MMr. H.
Working with Esmeralda and Mike was such a pleasure. Such a smooth and easy process when working with such great knowledgeable people.
TTia G.
Esmeralda Marpali and her team at RATE are amazing! The communication throughout the loan process was far beyond expectations, which keeps title informed every step of the way. That was so helpful to ensure we were all on the same page. As a title professional i have worked with many lenders, but by far have actually enjoyed few. Esmeralda and her team is have not only enjoyed working with, but I hope to work with again. I would recommend them highly if you need a loan officer you expect to big things from! They won't disappoint.
CChristine L.
Porque son los mejores
YYoanis A.
Esmeralda was awesome to work with and was extremely helpful throughout the entire process. Will absolutely work with her again in the future!
Response from Owner
Thank you so much Dave! It was my pleasure and hope you make many beautiful memories in your Florida home.
Mike and Ryan made this process an absolute breeze. As a first time home buyer and being unfamiliar with the process, they both took the time to explain everything in a way that was easy to understand. Very personable.
TTammy P.
Esmeralda provided us outstanding service. Great communication, explained everything thoroughly and truly cared to help us. Highly recommend.
Response from Owner
Thank you so much Bora!! It was a pleasure helping you with your mortgage financing.
Esmeralda always goes above and beyond! I know any buyer I’m working with that she’s handling the mortgage on will be a successful & easy closing! Anyone I know who has used her as never had anything bad to say. Compunction and staying on track with the timeline is 10/10 I’ve never had to chase her down for an update. Realtors I strongly recommend Esmeralda.
Response from Owner
Thank you so much James!! It's always a pleasure helping your buyers with their mortgage financing.
I am delighted to commend Esmeralda , the loan officer and Michael, the branch manager for their exceptional service and going above and beyond in handling my client's closing on their home.
Esmeralda's expertise and dedication ensured a smooth and efficient loan process, while Michael's leadership and support were invaluable. Their professionalism, prompt communication, and commitment to customer satisfaction made the experience seamless and stress-free. I highly recommend Esmeralda and Michael for their outstanding work and look forward to collaborating with them more in the future.
Response from Owner
Thank you so much for your feedback Skylar!! It's always a pleasure helping your buyers with their mortgage financing.
Esmeralda was amazing to work with! Extremely knowledgeable and very professional! She never hesitated to answer any questions I had through the whole process!
Response from Owner
Thank you so much Gavin!! It was a pleasure being part of your homeownership journey. Hope you and your family make many happy memories in your new home.
Esmeralda's assistance throughout the home buying process was outstanding. As a first-time home buyer, she was thorough and communicative in helping me understand the moving pieces and details involved in the end-to-end process. She was also proactive and always ready to help on items that arose at any time. She made the process easier, and I would recommend her to any other home buyer.
Response from Owner
Thank you so much Jack!! It was a pleasure being part of your homeownership journey and thank you for trusting me for your home financing. Many Blessings!
Absolutely fantastic experience throughout the entire process! She helped with any and everything- making it the least stressful as possible as well as answering the questions we had. 10/10, life changing service was provided through walking us through the hoops of purchasing our first home.
Response from Owner
It was such a pleasure being a part of your homebuying journey. Thank you so much and glad to hear that you had an absolutely fantastic experience , Jason! I wish you and your family many years of love and happiness in your new home. Thank you for choosing Esmeralda Marpali at Guaranteed Rate for your home purchase. If you have any more questions or need assistance in the future, feel free to reach out at (239) 910-1213.
