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Bruce Burner

Bruce Burner

Producing Partnership Branch Manager · NMLS# 268778

Woodstock, VA4.9(66 reviews)

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140 S Main StWoodstock, VA 22664
Rating4.966 reviews
Satisfied91%86 reviews

Response from Owner

Hi, Kara. We must have done something right to get such a good rating from you. We really appreciate you taking the time!

The folks at Benchmark Mortgage are exceptional. Bruce and Yajaira when above and beyond throughout the entire process. Every mortgage loan can present challenges, Benchmark takes those challenges in stride using their years of experience to guide and expedite the process. We never had to guess where we were in the process and they shoulder the heavy lifting through to closing of the loan while offering expert level advice. We will 100% use the Bruce Burner Mortgage Team for our future mortgage loan needs in the future. Thank you!!

Response from Owner

We are honored to hear Bruce and Yajaira went above and beyond. Your trust in the Bruce Burner Mortgage Team means everything. We look forward to serving you again!

Jacqueline R.View on Google

I have used Bruce at Benchmark to provide mortgages for 7 homes purchased over a number of years because every step of the process consistently runs smoothly. He gets the best rates available at the time, handles every detail that arises immediately and continually checks to make sure I am up to date on the process and have no questions or concerns. A fast and worry free experience from start to finish. VERY highly recommend!

Response from Owner

We are grateful for your trust across 7 homes, Catherine! Bruce's commitment to smooth, worry-free experiences speaks for itself. Thank you for the strong recommendation!

CatherineView on Google

Extremely helpful group of people who love what they do. They made my first time home buying experience super easy. I highly recommend them for any of your mortgage needs.

Response from Owner

Your positive experience as a first-time homebuyer means everything. We love making the process easy. Thank you for recommending Benchmark Mortgage!

Bruce has done many loans for me over the years. Bruce and his team have been nothing but professional and described in detail how the loans would work and play out over the life of the loan. Many thanks to all.

Response from Owner

Thank you for your review, David. Bruce and the team are proud to deliver professional, detailed guidance on every loan. Many thanks for your continued trust!

⭐️⭐️⭐️⭐️⭐️ Bruce’s level of customer service was beyond any previous refi experience I have ever had. My refi had at least one circumstance that he was able to work with anyway. Started with a complete education on rates, costs, and how everything was determined. Followed up every step by reaching out and making sure it went well. It was easiest major transaction Ive had. And he’s a pleasure to talk to!

Response from Team Burner

Thx my friend. It was a pleasure & honor to work with you! Glad we were able to help.

We cannot recommend Bruce Burner and his team enough! This is now the THIRD time he has helped our family buy a home, and every single experience has been exceptional. Bruce and his team go above and beyond in every way possible. They are knowledgeable, responsive, patient, honest, and truly makes what can be a stressful process feel manageable and smooth. No matter how many questions we had or obstacles that came up, they were always there guiding us every step of the way. You can tell they genuinely care about their clients and want the best for them. After working with them multiple times, we honestly wouldn’t trust anyone else with our mortgage process. If you’re looking for someone who is experienced, dependable, and truly the best of the best, Bruce is your guy!! We are so grateful for everything they’ve done for our family over the years!

Tracey F.View on Google

We used Bruce Burner for our first time home purchase. He was able to get us a rate 0.1% below the promised rate, and had free rate lock. He was very communicative and made things easy.

You guys were amazing! Thank you for helping and being readily available to communicate and teach us throughout the entire process. Definitely recommending you guys everytime.

Ashleigh R.View on Google

Bruce was exceptionally insightful, listened well, and helped us find the VA loan which worked optimally for us. He and his team expertly navigated the submission requirements for our loan. Moreover, during an overwhelmingly difficult season of change for us, he was the calming influence we needed to mitigate the chaos with our builder. We are thankful for his team, their experience, and sage and timely advice. Kent M

Very efficient managing the loan application and approval process. The staff was very pleasant to us and kept us apprised each step of the way. We highly recommend them.

I could not have asked for a better experience. We had one of the hardest situations to navigate, but Benchmark was able to tackle any problem that came up with incredible expertise. They truly went above and beyond to make sure we were happy in the end

Bruce and his team are great to work with. Highly recommend to all Veterans go Bruce for all your mortgage needs.

Thoughtful professional service team!

I would like to thank Bruce burner for helping me. With my loan through benchmark, he is very honest and he takes care of his clients very well I trust him very much. He has gotten 2 loans so far. And I'm well pleased, if you are looking to get a mortgage, go through him. He is very good and reliable. My name is robert moore, and I i'm glad I used him no stress. And he takes care of his client's

Awesome! They are friendly and transparent. Highly recommended!

Bruce and Yajaira are wonderful team to work with, they are precise, professional and prompt. Together they made our leading experience a great success. Bruce was diligent and upfront, he worked tirelessly to build a plan that met our needs. Yajaira worked tirelessly to make sure that everything went smoothly right to the end. I will highly recommend their services to friends and family and look forward to working with them in the future. Jonathan

Jonathan G.View on Google

Bruce and his team are amazing to work with. Kept me informed the entire process and answered all my questions in a timely fashion. Definitely recommend for lending!

Jennifer C.View on Google

Benchmark Mortgage (Bruce and his wife) were amazing going above and beyond to help us. It’s people like them that make the experience stress free and they are very caring ,knowledgeable and helpful. Would highly recommend them for all your Mortgage needs !!! If I could give more than 5 stars I would.

Charles D.View on Google

Bruce makes the borrowing process easy from beginning to end. He and his team make you feel like a priority and will gladly assist in anyway they can.

Robbie P.View on Google

Bruce and his team were amazing! They were professional, compassionate and efficient. They helped out of a bind and were able to get us to close within 2 weeks. I’d recommend them to anyone!!

Response from Team Burner

Thanks for your thoughtful and kind review. It was a pleasure working with you. Glad we were able to get you in your dream home 🏡! Best wishes as you start this new chapter!

We worked with Bruce and it was a pretty fast process. We made sure to do our tasks on time and he did his on time as well! I also really appreciated the fact he is very knowledgeable with VA loans, made our life so much easier.

Pamella A.View on Google

My boyfriend and I just recently closed on our first home with the Burner Team. Bruce and Yajaira were FANTASTIC! They answered all of our questions in a timely manner and were available to call whenever we needed anything answered. They were also very efficient and were able to help us close quickly. Very on top of everything and very knowledgeable about everything we needed to know! Would definitely recommend or use again in the future. They went absolutely above and beyond and we are extremely grateful for all of their hard work throughout this process.

I can’t say enough great things about Benchmark. From start to finish, they were absolutely perfect in helping me purchase my first home. As a veteran, I really wanted to make the most of my VA benefits, and they went above and beyond to make sure I understood every step of the process and how to maximize those benefits. What really stood out was how attentive and helpful the entire team was. They didn’t just process paperwork, they took the time to educate me, answer all my questions, and make sure I felt comfortable with every decision. I had tried working with a few online lenders before, but none of them came close to the level of service and personal attention I received here. Buying a first home can be stressful, but they made it feel straightforward and even enjoyable. I truly felt supported the entire way. I highly recommend them to any veteran or first-time homebuyer. You won’t find a better team!

William S.View on Google

Look no further for a team that will get the job done in your best interests and in a timely manner! The support that Bruce and his team provided our family will forever be ingrained in us in how Lenders should be. Bruce never judged us and provided us with the guidance needed to boost our credit 100+ points!! I could go on and on about Bruce and his team! Thank you again Bruce, Yajaira and Jared!

Yesenia P.View on Google

Bruce, Yajaira, and Jared at Benchmark Mortgage were absolutely great to work with! I can’t imagine applying for a home loan could have been much easier. They answered all questions I had, explained everything with complete clarity, and were very easy to communicate with. They made this process so pleasant and exciting, removing any stress there might have been. If you are considering buying a home I would not hesitate to work with them! You will not be disappointed.

I cannot recommend Bruce & Yajaira highly enough! From the start to the finish,working with them was an absolute pleasure. Their communication was seamless, always prompt, clear & thorough! ⭐️⭐️⭐️⭐️⭐️

Response from Yajaira Burner

Thank you so much for the amazing review!! We were thrilled to help our Veteran client, and with your fantastic support, we were able to get him across the finish line! 🇺🇸 Bruce and I look forward to helping many more families together. Let’s keep making a difference, one family at a time!

Attentive, professional, concerned and even humorous at times. Very respectful and tolerant with our ignorance of the processes needed to complete the purchase. Very adept at rolling through any issues that arose. I cannot imagine working with any other team.

Closed quickly. Great communication. We highly recommend them.

Response from Owner

Thank you, Steve! We truly appreciate your kind words and your recommendation. Clear and consistent communication is something we pride ourselves on, and we’re so glad to hear that it made a difference in your experience. If you ever need anything in the future, we’re always here to help!

I had the opportunity to work with Bruce and his team as he had a buyer purchasing a property I had listed. Multiple challenges arose on the buyers’ behalf and Bruce always met those challenges head on, keeping everyone informed and brought creative solutions. He exhibited a deep care for his clients (and my clients as well) and has a wonderful passion for helping veterans l! I highly recommend Bruce and his team!

Response from Owner

Thank you, Dylan, for your kind words. We truly appreciate your partnership and professionalism throughout this challenging transaction. It was a pleasure working with you, and I look forward to the opportunity to do it again in the future! 😀

Bruce Burner, Yajaira Burner, and their entire team made the mortgage process smooth, stress-free, and incredibly fast for me and my husband as we purchased our new home—our forever home! From the very beginning, Bruce and Yajaira were incredibly knowledgeable, patient, and always available to answer our questions. They took the time to walk us through every step, ensuring we felt confident and informed throughout the process. Not only were they supportive and professional, but they also worked with impressive speed—we were able to close in just three weeks! Their team was efficient, responsive, and truly dedicated to making everything as seamless as possible. If you're looking for mortgage professionals who are experienced, trustworthy, and move quickly without compromising quality, we highly recommend them!

Response from Owner

Thank you so much for your kind words and for taking the time to leave a 5-star review! It was truly a pleasure assisting you, and BJ and I’m grateful for the opportunity to be a part of your homebuying journey. If you ever need anything in the future, don’t hesitate to reach out. Wishing you all the best!😀

Bruce is incredible to work with! He provides agents, clients and all parties a high level of communication. He comes to you with solutions, not problems which is a blessing as an agent! I would happily work with Bruce again and thankful for the opportunity to have done so.

Response from Owner

Thank you, Lauren, for your wonderful feedback. Bruce truly takes pride in providing top-notch communication and solution-oriented service, and it means a lot to hear that it made a difference in this transaction. We’re grateful for the opportunity to work alongside dedicated professionals like you and look forward to working together again in the future!☺️

Lauren B.View on Google

Bruce and Yajaira are phenomenal!!! They always go the extra mile for my clients and treat them with the utmost respect and care not to mention they are ready for closing before closing time! Couldn't ask for a better team! Thank you for all that you do!

Response from Owner

Thank you, Amy, for your wonderful feedback! We're so glad to hear that we made such a positive impact on your experience. Your appreciation means a lot to us! Let's make 2025 and AWESOME YEAR!!

Muy buena experiencia! Muy profesionales y nos ayudaron a comprar nuestra 🏠 casa en tiempo récord. Si desea un préstamo hipotecario, se los recomiendo 100%

Response from Team Burner

Gracias, Irene, por compartir tu experiencia positiva; nos alegra saber que nuestro equipo te ayudó a comprar tu casa tan rápido y que recomiendas nuestros servicios.

What an excellent experience 😊!!! They are the best lender in the industry. Yajaira and Bruce helped my family achieve our dream to have our home in record time. All my questions were answered. We closed on time and under-budget. Without a doubt having The Burner Team was my best decision 😊.

Response from Team Burner

Thank you, Kelin! We're so happy to be able to help your family achieve your dream of homeownership smoothly and efficiently. Your kind words mean a lot to us!

Banegas D.View on Facebook

They were very professional and very friendly. They are there with you every step of the way during the purchasing process and keep you updated throughout. Couldn't ask for anyone better!

Response from Owner

Thank you, Derrick! We're so glad to hear that you had a positive experience and that our team was able to support you throughout the purchasing process. Your kind words mean a lot to us!

Derrick B.View on Google

(Translated by Google) Thank you BENCHMARK team for helping our family get approved in record time, you are the best! 100% recommended (Original) Gracias equipo BENCHMARK por haber ayudado que nuestra familia fuese aprobada en tiempo récord, son los mejores 100% recomendados

Response from Owner

Thank you, Kelin, for your wonderful feedback and for recommending us; we're so glad our team could help your family achieve approval quickly!

I went to Bruce 4 years in hopes of purchasing a home. At the time my credit needed work. He told me how and what to do to get there and here we are 4 years later . After putting in work with He and his wife at Benchmark Mortgage they went above and beyond to help me be able to finally purchase my very first home🎉🎉 Nothing comes easy , they will navigate you through the process.

Bruce is wonderful to work with! He explains everything clearly and strives hard to get you the best rate while being super personable! Highly recommend!!!

Russell B.View on Google

Bruce and his team were great!! We had a good experience and they were very thorough and gave us great guidance throughout the whole process. We were very fortunate to have had them in our home buying experience!!

MelissA B.View on Google

Bruce and Yajaira are wonderful to work with. They are professional, hard working, diligent, and thorough. The most important thing is that they care about their clients on a personal level! This was our second time working with the team and we couldn’t recommend them more!

Response from Team Burner

Erica - thx so much for your thoughtful comments. It was a pleasure to work with you and Ira again to secure your financing. We are so excited about your new dream home. Keep us updated as you make progress on adding your personal touch…!

The best of the best. Go with Bruce Burner and his team at Benchmark for a smooth, expedited, experience that will save you cash. You won't be sorry! Tell 'em Ira sent ya. 🙂

Response from Owner

Thank you for your 5-star review!

the team at benchmark was beyond helpful. not only are they experienced, but they truly are for the home buyer. every step of the way was explained thoroughly and any question I had was answered, often times on the spot. their availability is unmatched. they often would stay in touch and update on progression of the process as well. most importantly the people at benchmark are very friendly and genuinely good folks. I will be recommending them to others that I know when they are in the market to buy for fure!

Response from Owner

Thank you for your 5-star review!

Bruce and the team are THE professionals. After MONTHS of struggling with another company we were put in contact with them and they were able to get us to closing in a little less than three weeks over the Thanksgiving holiday. Bruce took the time to sit down and explain every step of the process. I felt so at ease after talking with him. 10/10 would use them again, this time as a first resort.

Response from Owner

Thanks so much for the review, Rob ! Taking the time to do this means so much to us.

The team at benchmark were very informative, knowledgeable, and a pleasure to work with. I look forward to working with them again in the future.

Bruce is top notch when it comes to communication and is my subject matter expert for anything VA. Being a vet himself he knows all the tips & tricks for my clients and even the co-op agents are impressed and say they will use him! Yajaira and Chris are also communicative and answer any calls to ensure a smooth process, always.

Response from Owner

Thank you so much Sharleen for your feedback. We love what we do, and endeavor to give our clients and agents a "wow" experience. I might add it's been a pleasure working with you. You are a real pro, and any buyer or seller would be lucky to have you has their agent.

Sharleen R.View on Google

Bruce and the Benchmark team were amazing throughout my home buying process and were very knowledgeable! As a new home buyer and a Navy Veteran, Bruce was transparent in every discussion and always informing me of the benefits I was entitled to! He was thorough, patient, and professional, all while making the process one to enjoy! If you’re looking for a lender, look no further!

Response from Owner

Your review means so much to our Team! You trusted us to care for you through an important milestone in your life, and we are truly thankful you chose to partner with us. We look forward to serving you, your friends, and family.

Brandinle T.View on Google

•Extremely happy buyers! Seamless transaction with my amazing friend Yajaira Burner @ benchmark mortgage! Not only is she bilingual but extremely efficient and her communication is GREAT too!!⭐️⭐️⭐️⭐️⭐️

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