Ratings include all 1,677 reviews. Reviews collected directly from clients are shown only with their permission.
An absolutely outstanding experience from start to finish! My decision to go with Guaranteed Rate started when I watched Jennifer Beeston’s YouTube videos. Her professionalism, expertise, confidence, and incredible knowledge immediately earned my trust. I was impressed by what I saw, but the actual experience exceeded every expectation.
Behind the scenes, the entire team operates at that same exceptional level. Everyone was professional, knowledgeable, compassionate, patient, and genuinely dedicated. They make you feel like family, not just another client. They are true heroes who go above and beyond, especially when you need guidance and support the most.
A very special thank you to Jennifer Anderson.
If I could give more than five stars, I absolutely would. Guaranteed Rate has an exceptional team.
Response from Owner
Maria thank you so much ❤️ I am so glad the videos were helpful and that you gave the team and I a chance. I will make sure to pass this on to everyone and especially Jenn Anderson. Thank you for trusting us to get you home. Anytime you need anything at all the whole team is here for you. 🎉🏡🎉
Thank you so much, Beck for taking the time to leave a review. We are so happy you trusted us with your Refinance needs. Anytime you need anything at all or have questions. The whole team is here for you.
They was there with me from the start,my loan officer provided me with everything I needed to make this process go fast and smooth…as well as provided me with a realtor! I’m very thankful for their patience with me and now I’m a homeowner!
Response from Owner
Thank you so much for the kind review. We are so so happy for you! Congratulations on your new home 🎉🏡🎉. It is huge accomplishment and you should be really proud. Anytime you need anything at all. We are all here for you.
Although the process of applying for a mortgage is grueling, the Jennifer Beeston team is on Your side ( the buyer). The team is thorough with each detail; probably several layers of someone looking over/verifying the information for completion.
Jennifer Beeston 's team is wonderfully pleasant (even after asking so many questions; some I asked repeatedly until I understood).
A big appreciation for Jennifer Anderson 's team
Response from Owner
I will make sure to pass on the compliment to Jennifer Anderson. Yes we love to cross our t and dot our I just to make sure that everything is flawless and you have no problems down the line. Thank you so much for trusting us to get you home. Anytime you need anything at all we are all here for you. We always have your back. Congrats 🏡❤️🙌
Always kept me informed about the loan progress and the online loan processing was very intuitive and simple to use and get documents sent over. Professional service all the way through. :)
We recently closed on our new home, and I cannot say enough good things about our experience with Jennifer Beeston’s Rate team, especially Samantha Barnett.
From the beginning, Samantha and the entire team were incredibly proactive, responsive, and communicative. At every stage of the process, they made sure we understood what was happening, what was needed from us, and what to expect next. We never felt like we were left wondering about the status of our loan or trying to figure out the next step on our own.
What impressed me most was the level of personal attention and genuine care they brought to the process. Buying a home can be stressful, particularly when there are a lot of moving pieces and deadlines involved, but Samantha consistently stayed ahead of things and made the financing side of the experience feel organized and manageable. Questions were answered quickly, potential issues were addressed proactively, and communication was excellent throughout.
There is a significant difference between a company that simply processes a mortgage and a team that actively guides you through one. Samantha and the Jennifer Beeston Rate team absolutely fall into the latter category.
We are now happily moved into our new home in Fort Worth, and I am extremely grateful for the role they played in getting us here. I would recommend Samantha and this team without hesitation to anyone looking for a lender who values communication, transparency, responsiveness, and outstanding customer service.
Response from Owner
Thank you so much for leaving such a detailed review and we appreciate you giving us the opportunity to work with you. I will make sure to pass on the compliments to Samantha and the rest of the team. I am so glad the process was zero stress. Congratulations on your new home.🏡🎉❤️ anytime you need anything at all the whole team and I are here for you🙏
Wow! What a great 'team' (Team Beeston). Definitely the ones to go to when buying a home! With us every step of the way from pre-approval to closing on our new home; attentive and prompt & pro-active.
From "offer" to "final close" was LESS than 30 days and we had our keys!!!
AMAZING
Response from Owner
Thank you so much, Dennis :-) congratulations on your new home 🙌🏡🎉I am so glad the process was zero stress and seamless and you are safe and sound in home in less than 30 days. Anytime you need anything at all. The whole team is here for you. We greatly appreciate you. 🙏
10/10 would recommend Jennifer Beeston’s team. I primarily worked with Jen Anderson and each time I spoke with anyone either on the phone, text or email it felt like I was their only client that they were working with at that time. I don’t know how they’re able to keep that level of service up with so many clients all at once. Do yourself a favor and give them a try, from the first phone call it felt like I was talking to a family friend. I’ll definitely be using them again for a refinance or future purchase even if that’s decades from now!
Response from Owner
Thank you so much, Colton :-) I will make sure to pass on your compliments to Jen A❤️ we really appreciate you trusting us to get you home. Anytime you need anything at all you have the whole team here for you. We appreciate you.🙏
We were extremely happy with our experience with Jennifer Beeston’s team at Guarantee Rate. We were looking for a VA IRRRL refinance and the process was professional and seamless!!!! They stayed in contact with us throughout the process and made it so easy. The rate and terms were excellent! Highly recommend!!!!
Response from Owner
Thank you so much, Deanna:) we greatly appreciate you giving us a try and I’m so glad the process was zero stress. Anytime you need anything at all. We are all here for you. 🙏
We used Jennifer Beeston to buy our house and had a great experience with her team. They were available, guided us the whole way, and promptly answered all questions. Their dedication and effectiveness made an otherwise stressful situation very manageable. Fully recommend for veterans and non veterans alike! 👍
Response from Owner
I am so glad the process was zero stress :-) I will make sure to pass on your compliments to the team. Congratulations on your new home. 🏡🎉🙌 anytime you need anything at all the whole Team and I are here for you. We greatly appreciate you🙏
Jen and her team were amazing and super fast to close! I regretfully first went with another Lender, who I fired for violating Federal Disabled Veteran loan fees.
Jen's team jumped right in and accomplished closing in record time and at a lower interest rate and closing costs...I highly recommend Rate!!!
Response from Owner
Paul, I am so glad we were able to step in and get you to the finish line. We greatly greatly appreciate you🙏 anytime you need anything at all, We are all here for you:)
RATE has a great team. Very professional with a personal touch. Fast replies and easy internet interface! Jennifer Beeston was incredible!
Response from Owner
Thank you Craig ❤️. I am so glad the process was zero stress for you. Anytime you need anything at all the whole Team and I are here for you.:) we appreciate you trusting us to get you to the finish line
Excellent service. Many unusual quirks we had that everyone on Jen's team handled without missing a beat. At one point I couldn't keep up with all the answers I was getting for one question. Samantha who was our main point of contact answered every question from checking rates daily to just being there to talk. They suggested a buyers agent and she (Gracie) was really attentive to our needs and negotiating for us. From Jen's answers to my questions and videos, credit counseling and so many people servicing various aspects of the loan to recommending a buyers agent the whole process was very smooth. Being approved and underwritten BEFORE shopping put us in a great position. I would suggest Jen and her team to everyone looking for a mortgage lender especially if you're a vet.
Response from Owner
Ron, I am so so happy to hear this and I will make sure to share your review with Samantha. I am glad the process was zero stress. thank you for trusting us to get you home. Congrats🏡❤️ anytime you need anything at all the Team and I are here for you
The Beeston Group was absolutely amazing with processing and closing my loan. Their actions proved that they wanted to help me succeed in getting the best rates whether I chose to do business with them or not. That isn’t a trait that you find in most people or businesses. I would recommend them without hesitation.
Response from Owner
Thank you!:) I am so glad the process was zero stress:) We greatly appreciate you taking the time to write a review and share your experience. We always have your back:)!
Jennifer Beeston and her outstanding team are true professionals.
Every member of the Besston team made sure that every aspect of our purchasing process was fully understood in a friendly and simplified manner. The education provided on buying our home, took what could have been a daunting and complex procedure turning it into a very less stressful and straightforward undertaking.
Response from Owner
Thank you so much Bennie. I am so glad the education made it simple and the team made everything easy. I will make sure to pass on your compliments to the team. Thank you for trusting us on your journey home. Congratulations 🎉🏡❤️
Exceptional attention to detail. Excellent communication and extremely down to earth nice friendly loan officers. This was my best and easiest experience with obtaining a VA loan and this was my 4th loan. Don't bother looking anywhere else. They put me in my dream house seamlessly.
Thank you Jennifer and team!
Response from Owner
Thank you so much, Scott:) I will make sure to pass on your compliments to the team and I’m really glad that out of four VA mortgage experiences we made it the easiest:) Thank you for giving us a shot. We appreciate you. 🙏
Jennifer and her team are superstars! Our buying process was very smooth. They gave us the best rate and conditions of any other lender we applied with. I will be recommending Jennifer and her team to all my friends and family.
I’m very grateful for the transparency and efficiency of the team! I’m a first time home buyer and it was very easy to follow along and Samantha was patient with all my questions. Thank you guys so much! Also, thanks Jen for the gift/book!
Response from Owner
You are so welcome:) it was such a pleasure working with you and I will make sure to pass on your compliment to Sam. It will make her super happy 😃 Congrats on your new home 🏡 ❤️🎉 anytime you need anything at all we are all here for you. So happy for you!!
I have nothing but the utmost respect and admiration for these ladies. They were very bulldogish when it came to getting everything done and getting the sellers agent to do there job. I would recommend them to family, friends and acquaintances without hesitation.
Response from Owner
Thank you Bryan:) we greatly appreciate you 🙏 Congrats on your new house 🎉🏡❤️ anytime you need anything you have the whole team in your corner :-)
Thanks to all , who helped me purchased a home in Killeen TX. You guys rocks! Every one I had contact with are very professional and knowledgeable. The process of buying my house was very easy.
Response from Owner
Congrats Glenda!!!! We are so happy for you and I love the pic ❤️ congrats on your new house 🎉🏡❤️ anytime you need at all we are all here for you
Guaranteed Rate was very helpful and got us thru the process of getting a VA loan as my husband has 100% disability from military. Thank you to both Jen's for seeing us thru this purchase!
Response from Owner
Thank you Karen for trusting us to get you home🙏 We appreciate you greatly and anytime you need anything at all we are all here for you ❤️
Fantastic job! Amber and Tyler really went above and beyond for us. They made the process as smooth as possible and it was an amazing experience. Well done to them and the whole Beeston team for giving us the best experience when buying our first home.
Response from Owner
Congrats on your new home 🎉🏡❤️. We are so happy and excited for you. I will make sure to pass on your compliments to Amber and Tyler :-) anytime you need anything at all we are all here for you❤️
Great staff all the way around. From application to closing and after. Easily accessible. Fast in response. Would recommend.
Response from Owner
Thank you 🙏 I am so glad the process was easy and zero stressThank you for trusting us to get you home. Anytime you need anything at all we are all here for you ❤️
Jennifer and her team were amazing during the home buying process! They answered all of our questions thoroughly and were available anytime we needed. They kept us updated on the progress of our loan and reached out during the process to ensure we had answers to all of our questions while providing us information on the next steps. She was very knowledgeable and we highly recommend working with her and her team if you are planning to purchase a home! 10/10!!
Response from Owner
Thank you so much, Tiffany. I am so glad it was an easy and smooth process. We really appreciate you trusting us to get you home. Anytime you need anything at all the whole teams here for you. Congrats on your new home 🏡 ❤️🎉
Best company to work with by far. I was very nervous buying my first House. Jennifer and Team made it seamless. They made me feel like I was a human being and that my thoughts were being heard, the whole step they lead me and guided me so that I would have a hassle free loan application. Everything went wonderfully and I am now a proud homeowner thank you Jennifer and the team.
Response from Owner
Oscar, I am so happy for you and this is such a huge moment! Congrats on being a homeowner ❤️🏡🎉. Thank you for trusting us to get you home and anytime you need anything at all. We are all here for you. We greatly appreciate you.
At this point I wish I could give Jennifer and her whole team's performance in my situation beyond 5 stars. The level of professionalism, and reliability they bring to the table is a rare set of skills indeed. They got me from step A to Z with the utmost urgency and care and it was a relief. Krissy, The Capt. Jennifer B., Dwan, and my first contact that walked with me through this entire process Jennifer A! I can't say enough about them all, but I do know that they'll be seeing me for my next purchase and I'll also be recommending them to everyone looking for a stellar lender. With much love, thank you all again so much!
Response from Owner
Thank you so much Alfonso 🙏 I will make sure to pass on your review to the team as they will greatly appreciate it as well. Congratulations on your new home and thank you for trusting us every step of the way. 🎉🏡. Anytime you need anything at all. The whole team is here for you. We got you.:)
Wow! The Beeston Team is outstanding.
I had the pleasure of working with Jen Anderson, and she is one of the finest professionals I have worked with in my career. From start to finish, she was knowledgeable, responsive, transparent, and genuinely committed to helping me make the best financial decision.
In the end, I did not choose Rate—not because of anything they did wrong, but because my home builder offered incentives that simply could not be matched. What impressed me most was that Jen and her team never pressured me to stay with Rate. Instead, they honestly advised me to accept the builder's offer because it was the better financial choice for me.
That level of integrity is rare. They put my interests ahead of their own profit, which earned my trust and respect. If I have the opportunity to use a lender again in the future, Rate will be my first call.
I recommend Rate without hesitation, and I give my highest recommendation to both Jen Beeston and Jen Anderson.
Response from Owner
Thank you so much, Mike. I’m glad you were able to get an amazing deal from your builder and anytime you need anything at all. We are here for you. Congrats on your new home🎉🏡❤️
I love how the whole team worked with me from start to finish. Thank you very much to Jen and Sharon my real estate agent who got me to the finish line
Response from Owner
Thank you James 🙏 Cingrats on your new home 🏡🎉❤️. We are all so happy for you. Anytime you need anything at all we are all here for you❤️
Absolutely recommend Jennifer and her team! We worked with Linda and she was very helpful and patient with me and my uncertainty on buying a home. We were so nervous on buying a home all over again, but Linda made sure to ease our worries. Beeston’s team answered all my calls and emails and dealt with my repetitive questions and concerns with grace, but they also made sure I understood everything carefully and clearly. They know what they’re doing and I’m so grateful for their guidance on our home buying journey. Thank you Linda and the Beeston team!
Response from Owner
Paulette we are so happy for you ❤️🏡🎉. Your house is beautiful and you are going to create so many amazing memories there. I will make sure to pass on your compliment to Linda.⭐️ Anytime you need anything at all, we are all here for you. Congrats 🎉🍾
The Beeston team made the entire process easy, smooth, and efficient! The team was approachable, knowledgeable, friendly, and focused on successfully getting us to the finished line with the least amount of stress and challenges. Highly recommend and wouldn’t hesitate to use them again!
Response from Owner
Thank you so much, Paige :-) I am so glad the process was stress-free. Thank you for trusting us to get home:) Congrats!!! Anytime you need anything at all we are all here for you
Thanks too the Beeston Team for the great experience with my transaction. From the start the team kept me well informed in all matters and up to the last minute with my closing documents.
Thanks again for the great experience and I will contact you and the team again for my next house purchase.
Response from Owner
Thank you so much and CONGRATS on your new home ❤️🏡🎉 I am so happy for you :-). Thank you for trusting us to get you home. Anytime you need anything at all we are all here for you ❤️
Excellent people to work with to buy our 1st house. Jen A was a great lender to help us and she did the process was very easy because we were pre approved with an underwriter. Will recommend them highly and will plan on calling them to help with our addition hopefully next year. They educated us on everything to buy a house so we knew what we were getting into and nobody did that before they also gave great advice on how to raise your credit score. Wonderful people to work with Thanks Jen A and team for making our dream a reality. We are homeowners.
Response from Owner
Patti congrats!!!:) Your first home is such a big accomplishment and I am so happy for you. 🎉🎉🎉🎉 I will make sure to pass on your compliment to Jen a❤️ Thank you for trusting us to get you home. Anytime you need anything at all we are all here for you:)
Jennifer and her team have been amazing to work with. All helped me get to my closing date on time and without issues. They communicated with me the entire time and answered any questions I had during the process. I truly appreciate all the work they have done to get me my home! I do want to say a special thank you to Samantha B. From Jennifer’s team for her quick response with all questions I had on pricing and Dede for helping me get in contact with the team.
Response from Owner
Thank you so much Nicole and I will make sure to pass on your compliments to Samantha and Dede:) Congrats on your new home! We are so happy for you! Anytime you need anything at all we are all here for you
We had a great experience working with Rate.com for our mortgage. The entire customer process they have in place is incredibly smooth and efficient. They act quickly, and they were even able to accommodate a few last-minute requests from our end without any hesitation.
A special shoutout to Linda Nguyen, who was incredibly responsive and helpful the entire time. They are completely transparent and have zero hidden fees
Response from Owner
Thank you so much Carolina:) I am so glad the process was easy and stress free. Thank you for trusting us to get you home 🎉🏡❤️
