Great experience! Everyone at KBHS Loans were super helpful in guiding me on loan approval process for my first home purchase.

Reviews
Write a reviewExceptional rating
Based on 411 star reviews
Loved by clients
Based on 411 reviews
Ratings include all 411 reviews. Reviews collected directly from clients are shown only with their permission.
Jayson was wonderful. He made the whole experience of buying a home enjoyable. I’d recommend him to anyone. He constantly followed up with me and checked in weekly.
Jayson got assigned to our loan got the clear to close. He didn’t really have much to do in our file.
Jayson has always provide support and clarified all my queries ontime.
Jayson was phenomenal! Very professional and responsive. He is a great asset to your company!
Very informative about our options
He helped us at every moment of odds and where we stuck. He helped us understand the details when and where required..
Jason was thorough in answering every question. Very pleasant to work with..
Thank you 😊
Jayson and Suzette was in constant communication with me throughout the process! Informing and keeping me updated of any changes or things needed for a successful loan approval!
Jayson was great. He answers questions or any concerns promptly.
Jayson was extremely helpful every time we had a question on anything to do with the mortgage process. As in any purchase with real estate, little stuff comes up that can seem very hard to understand or fix. Jayson always took initiative in fixing any issues that came up. We highly recommend Jayson to any person seeing a loan. He will do his due diligence in finding you the best rate and provide multiple options giving his sound advice on each option.
Jayson was always available to speak with us and explained the process ever set of the way.
Very knowledgeable
Availability all the time to respond questions
We were able to have our questions answered in a timely fashion. We were assisted in understanding the process from start to finish.
Jayson was always there when I needed advice and understanding of how things work when purchasing a home. Great customer services!!!!!
Jayson was an awesome communicator which I am big on. He left no questions unanswered and was very knowledgeable. This stressful process was so much lighter with him on my team and I appreciate him for that! :)
Communication
For us, being able to get a quick response has key.
Jayson and Sarah were great throughout the whole process. They kept us up to date and explained everything. Sarah answered every time I called.
Just a nice person is awesome 👏🏾 thanks.
The knowledge I received
Jayson was amazing every step of the way! He clearly explained the loan process to us and communicated with us several times a day. Overall it was a GREAT experience working with Jayson!
Jayson communicated in a timely manner, very cordially, all actions required from me and those he and his team needed to work on. THANKS!!!
Jayson provided great communication and willingness to work with me on my rate and approval. This was the easiest process I've experienced in buying a home. We have bought or sold 8 homes over the years.
Jayson went above and beyond to help us gather all the documents needed. He was ALWAYS available to help and answer any questions. He really made this process go by smoothly.
Jayson was always very responsive to any questions we had throughout the whole loan process. With my husband being self-employed and me on my maternity leave during the start of this, there was a lot of hand-holding. Jayson and his team were super helpful and understanding. If I buy another home, we would definitely Jayson to handle our home loan.
It was thorough and professional. Thank you!
Jayson was exceptionally professional and patient to deal with.
Everything went smooth and Jayson answered all of our questions promptly.
Jayson is awesome and extremely helpful and patient. I am a 1st time home buyer and I didn’t know what to do and he helped me, answered my questions, and called people on my behalf to get answers for me. Amazing job!!
Communication he kept use informed
Communication and responses were prompt and professional.
Very helpful and kept us up to date on the financial process
The portal was helpful and both Jayson and Johannah kept in regular contact with us. Jayson made sure we got the loan we needed at the interest rate we wanted. I wish the communication between the KB sales staff and everyone else had been better, but I don’t think that was a KB Home Loans issue.
The attention, professionalism, and care about every detail during our process. We are grateful to Mr. Sturm, he was an essential piece to us.
clear communication, good response time.
He called us back quickly most times when we had questions and explained everything to us that we had questions about.
Very attentive!
He was very straight forward. Told us what we needed to get done on our before closing. Always available when we had questions . Very communicative and a very pleasant person.
Jayson was very helpful during the whole process and answered all of the questions that we had along the way. If only the construction side went the same way as the finance side of things. Thank you Jayson and keep up the great work.
Jayson, went above and beyond our expectations with the entire process. He walked us through the VA loan process a and made sure we locked in on the best rate. Overall, we appreciate him working with us making this a one of our best experience in purchasing a home!! -
Jayson has very good customer service, always return calls.
Jayson was out standing, and had answers to all my questions. Thank you so much for your help on all levels
Jayson answered all my questions, returned all my calls and emails, and was very patient with us throughout the whole process. Very professional!
He always communicated any questions we had and let us know of any changes or needs.
Jayson has been very approachable and clarified the questions promptly.
Always available to talk when we had questions!
👍 great communication
