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Matt Sapienza

Matt Sapienza

Producing Branch Manager · NMLS# 1054940

Jacksonville, FL5.0(32 reviews)

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Matt Sapienza at Rate (NMLS #1054940)

Today · 9 AM – 5 PM

7775 Baymeadows WaySuite 310Jacksonville, FL 32256
Rating5.032 reviews
Satisfied100%35 reviews

Ratings include all 35 reviews. Reviews collected directly from clients are shown only with their permission.

We had a great experience with Matt and his team at Heroic Mortgage for our cash out refi loan. Will definitely use them in the future for our mortgage needs.

Austin H.View on Zillow

We couldn't have asked for a better experience with Matt Sapienza and the entire team at Heroic Mortgage! From our very first conversation, Matt treated us like more than just clients—he made us feel like old friends. His impeccable customer service, genuine kindness, and willingness to answer every question gave us complete confidence throughout the entire process. We also have to recognize the absolutely brilliant Amanda! She worked tirelessly behind the scenes to make sure every detail was completed correctly and on time. Her communication, organization, and attention to detail made everything feel effortless. Buying or refinancing a home can be stressful, but Matt and Amanda made the entire process completely painless. They kept us informed every step of the way and made us feel like we were truly in good hands. If you're looking for a mortgage team that is knowledgeable, responsive, and genuinely cares about the people they serve, look no further. We wholeheartedly recommend Matt Sapienza and Heroic Mortgage. Thank you both for making this such a wonderful experience!

Fantastic overall to work with and made my first time buying a home a breeze.

Marissa C.

Excellent communication, all digital and the tech made it easy.

Steve P.

Matt and his team were fantastic every step of the way. They were there to answer all of my questions promptly. The website is super user friendly which is important as there will be a lot of necessary documentation for a mortgage. Thanks for making my first time buying a home so easy.

Marissa C.

Matt and everyone at Rate were pleasant and very helpful

Brad

Matt and his team were excellent to work with. They clearly and effectively communicated with us during each step of the process. They went above and beyond to get my loan finalized the day before closing. I would highly recommend Matt and his team to anyone and everyone!!! Thanks Matt!!! 👍

Bonnie C.View on Zillow

Matt and his team were a great experience in my home buying journey. They worked hand in hand with myself and my realtor to maximize my purchase opportunities.

Benjamin C.

Matt Sapienza was amazing to us. He helped us through every step and was always able to be reached. It was a very quick and easy process thanks to him. We love Rate and highly recommend.

Aislan D.

Very Professional

Breece S.

Good communication

Sundas F.

When working with them I had no issues they where very helpful and kept me up to date with the loan application

Nomar O.

Porque me ayudaron mucho.

Gina R.

Working with Matt was the most pleasant home loan process I have ever had. I had my 6th home purchase loan with Matt now and our second ever refinance with Matt, and Matt communicated clearly every step of the way with each loan. He even sent helpful emails to teach about the loan process, which is helpful for seasoned and new home buyers. He always answered my questions quickly, even on weekends and even on one holiday when I had a question. Home buying in Florida is very different from buying in Wisconsin. Even though there were frustrating things as usual when purchasing or refinancing a home, it was never the loan process, that was smooth sailing all the way! Thanks to Matt and all the other employees who helped make our new home and then refinance (so we can now remodel our kitchen) a reality!

Response from Lender

Hi Catherine Brown! Thanks for sharing your story with us. We are so glad you had a great experience with Matt. Please keep us in mind for any of your future financial needs.

Catherine B.View on Zillow

Mike and Amanda were excellent and very attentive. We closed the loan on time, thanks to their competence and good humor. They were personable and great to work with.

Cindy W.

Just completed my second refinance with Matt. He is great! Answered all my questions and even ones I didn’t know I had. Made sure I understood the process from beginning to end and was great and easy to work with. He will be my go to for any and all lending needs.

Gary B.

Matt and his team are excellent. Caring knowledgeable friendly patient and will WK with you to find the best way to help you buy that home. Highly recommended.

Denise O.

All the team was awesome especially Matt Sapienza!

Daniel T.

Service

Michael R.

My team was amazing.

Franz G.

Matt and Katie are phenonenal! From start to finish, they were professional, helpful when a question came up, and experts in every aspect of the mortgage process. And they got me closed in less than 30 days. I highly recommend!! Thank you Matt and Katie! You are a great team.

Julie R.

Matt & his team were very responsive. Quick to answer questions. Very knowledgeable. Matt was excellent at keeping in touch as we had asked in the couple years leading up to our house purchase. Thank you Mart for your patience and attention to detail. We fully recommend Heroic Mortgage.

Dennis P.

Matt is a person attentive to your requirements and helps you with everything and guides you through the entire process. I am very grateful for his help and professional approach.

pisciottatotoView on Zillow

My whole home buying experience with Matt and his team was nothing but exceptional. They made the process stressless (is that a word?) and smooth. They were always available when I had questions and kept tabs on me to make sure I knew the process was moving forward. They were extremely knowledgeable and gave me the impression that they would do anything in their power to help accomplish my home buying goals. I felt that I had the dream team in my corner. Amanda was like my work wife making sure I had all the necessary documentation in and on time. Nothing but a great experience. I highly recommend them!

zuser201708180811520View on Zillow

When we purchase another house, we will definitely use Matt and his Team. They are very professional, friendly, assistive, attention to detail and communication is always on point. I recommend Matt and his team.

Monica D.View on Zillow

Matt and his team made my home buying experience as smooth and low stress as possible. They were always available when I had questions and walked me through the process seamlessly. I rested easy knowing that they were doing whatever they could to help me achieve my goal. I couldn't be more pleased with their professionalism and willingness to help. They listened to my needs and helped direct me when things were not so clear. I am EXTREMELY happy with their help and support.

Franz G.

Matt and his staff are professional, courteous, and experts in all aspects of mortgage lending. They are helpful with every step of the process, explaining what to expect next and suggesting solutions to any problems that arise. I strongly recommend Matt and his team of professionals. They are phenomenal to work with!

Pleasent experience except for the inordinate amount of information required by the underwriter.

Joseph M.

Matt is amazing at what he does for his customers! He's went well above to ensure we completely understood it understood the process, even on a holiday

He answered all of our questions and was very good at communicating. He helped us every step of the way. Highly recommend for first time home buyers!!

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