JJ did a great job. The required documentation required by lender was over the top.

Reviews
Write a reviewExceptional rating
Based on 113 star reviews
Loved by clients
Based on 114 reviews
Ratings include all 114 reviews. Reviews collected directly from clients are shown only with their permission.
I am a returning customer and truly appreciate JJ's support, patience and dedication. He took care of the hardest and least comfortable things, making it as smooth as possible for me. I am extremely grateful for the respect, efficiency and continuous help.
You knocked it out of the park!
There's no better team to work with in the mortgage business. John and crew have exceeded my expectations again. I have had complicated scenarios and their communication, planning and execution are always clear.
You guys are the best! John Williams has been my guy since 2016 when he helped me with my first ever mortgage
John Williams was incredible to work with! His attention to detail and promptness were key in saving a deal that was on the brink of falling through. His professionalism, efficiency, and dedication truly made the difference. I can’t recommend him highly enough!
Everything was very smooth JJ has been amazing and very informative and did his best to help us
Communication was great and all of the loan documents were at title early.
knowledge and responsiveness to my clients made their experience and buying a home a great one.
Literally, JJ is the BEST. He's communicates well, makes the difficult transactions happen and gives a great experience for my clients. I've worked with many great LO's, and JJ remains the absolute BEST.
John is so knowledgeable and really makes you feel comfortable knowing you've got somebody on your side
Great communication
Everyone has been very nice and super helpful.
I wanted to express my sincere appreciation for the outstanding service I received during my recent mortgage process. For start to finish the level of professionalism and efficiency exceeded my expectation. Specifically the John J William is a support and have 11 out of 10. I am incredibly grateful for his dedication and hard work, and will certainly be recommending On Q Financial to all my knowns.
How quickly the documents were sent for each step in the process.
John was always accessible and on top of all communication. He and his team pulled off an almost impossible closing date to accommodate my needs. If we had missed the date, I would have missed the opportunity to buy the home. It became as important to them as it was to me to get the loan done. Thank you and job well done!
Explained every step of refinancing thoroughly.
Took a bit too long but overall good experience. Online document forms easy and John very good.
John Williams did everything in his power to prepare the proper documents to achieve a successful close that other lenders would not with self-employed individuals. Thank you all for you diligence.
I provided the information that was requested and John took it from there. I did not get the usual constant "I now need this information emails"
John {JJ} William's communication,professional knowledge, & attention to details gave us the confidence to knowing he would be the one to get us to the finish line and first-time homeownership. My wife and I are very grateful & appreciate all he did for us.
I have had many years of experience with loan officers throughout my real estate career. There is absolutely no one better than JJ in client orientation, service, and great products. JJ is the BEST!
JJ and his team made the process smooth
JJ has been so helpful with the process!
Communication and performance.
Great mortgage experience.
JJ was awesome throughout the whole process and was the key piece to helping us get our house!
John communicated well, provided great service and responded well to requests with great timeliness. He was a true pleasure to work with in serving our mutual clientele.
Well I have been with John for over 10 years now, he is the only Loan Officer I go to, he is quick to answer my questions or my clients. All my clients Love John. He is a asset to the company. Marguerite (Maggie) Edwards
First time using this lender, John was geat and knew what he was doing. My title company also mentioned it was a smooth closing, which was really nice. This loan was for investment property, and it went great! Thanks John!
John Williams Made my whole experience fantastic I've used him before and will always use them again, He was always there when I needed help always answered my questions and no question was was not important.
Everyone connected to your office has ben very helpful and kind.
I like the fact that our transaction was handled in a speedy way, communication was clear and concise.
Your Prompt answers to our questions, also all the extra help to meet the requirements to obtain the loan in the best conditions and your communication with us to let us know the status of our loan.
Good to work with
Timely communication and great results
John and his team are amazing. This is the second time we have used them and we were impressed again. They make a complicated process easy with their effective communication and attention to detail. We will use them again in the future and will recommend to all of our friends and family!
We worked with John as well on our initial loan. Excellent communication and keeping us in the loop at all times was always appreciated. He's prepared, works hard for us and knows his stuff. I highly recommend On Q and Mr. Williams
JJ treated you like his own and the whole group like your family best experience won’t use anyone else in the future!
JJ communicates regularly and makes things work
JJ’s communication to detail, patience, and overall attitude were simply lovely.
John has helped us buy our first home years ago, help us refinancing, and helped us find our new home. He's very responsive and is always willing to answer your questions. I definitely recommend John as a loan officer for anyone needing a home loan and other products.
Being 1099 self-employed individuals it is difficult to find a good lender to assist us. John did a fabulous job of making this process run smoothly.
JJ, worked well with me and kept me updated on the progress and process. The lending institution was relatively strict about getting a copy of my first paycheck when I had no control over this. They had a copy of my employment contract in hand but still needed a copy of the paystub. This brought my stress level very high . This was the only negative I can recall regarding this transaction
John is a true professional
The process was very professional.
Every thing was excellent, specially the John Williams customer service
John is a solid lender that is a problem solver. When working with Experienced Professionals problems get solved quickly and effortlessly. John is an Experienced Problem solver.
John was great to work with! He was very attentive to the specifics of our loan application, and did everything possible to make it turn out well. He was able to make things happen quickly and would anticipate potential obstacles with a ready plan to move past them. We have done this numerous times over the past 30 years, and John stands out above the rest in terms of professionalism, approachability and effectiveness. I recommend him very highly and without reservations.
John always responded quickly to any concerns and questions we had. He kept us going when we got frustrated or discouraged and knew the answers or was willing to get them if he didn't have an immediate answer for us. He follows up on everything and checks in often to make sure things are on track. So fortunate he was referred to us by another family member who thought highly of their experience with him as well!
