Ratings include all 96 reviews. Reviews collected directly from clients are shown only with their permission.
Jon and his team were awesome! Not only was everything done well, it was done fast and easy. He also saved us a boatload compared to the company that we started with. 10/10 would recommend!
Response from Owner
Thank you so much for the kind review! We’re really glad we could get the job done well, quickly, and without any hassle and that we were able to save you a significant amount compared to the other company. It means a lot that you recommend us if you ever need anything else we’re always here to help!
Jon is one of the best people in the industry. I highly value his opinion, and work ethic. I strongly recommend!
Response from Owner
Thank you so much for the kind words! It means a lot to hear that you consider me as one of the best in the industry. So grateful for your strong recommendation and really appreciate you taking the time to share.!
I worked with Jon Smith at Guaranteed Rate Affinity for my home purchase in Windermere. Right from my first contact he was attentive and was a pleasure to work with. He secured a FHA loan and the process of using their portal page made everything easy to sign and keep track of documents. The processing time was very quick and we were basically done all but final signings 2 weeks before closing. I would highly recommend Jon for your mortgage needs if your shopping for a home. I've purchased 3 previous homes and never met a nicer person to work with for these services. So happy to have met and have you handle this most important financial process from us. Forever grateful for all you did to make our process as easy as possible.
Response from Owner
Chris, it's been an absolute pleasure guiding you through your new home purchase in Windermere. I'm so glad our digital portal made document tracking straightforward and that we kept the process running efficiently right up to closing. Thank you for trusting me with such an important milestone, and I hope you enjoy your new property for many years to come!
We worked with Jon Smith at Guaranteed Rate Affinity on acquiring a conventional loan, and he was instrumental in assisting us with getting the loan for our investment property in Florida. We reviewed several loan companies, but Guaranteed Rate gave us the best loan terms, and made promises that they were able to deliver on. He and his team worked diligently to close our loan on time, and made the process super easy. It was the smoothest loan application process that we had ever had. Thank you Jon and Guaranteed Rate for a very positive experience. I highly recommend Jon Smith and Guaranteed Rate for your mortgage needs.
Response from Owner
Hey Kelley! Congratulations on your new home! Appreciate the opportunity to work with you and your family! Thank you for the kind review.
I worked with Jon Smith at Guaranteed Rate Affinity in Minneola FL. Jon was professional, available when I had questions, or need clarification on the some of the many documents that needed for my loan. Jon response time was immediately and I felt comfortable that I was getting the best advice to make the right decision.
Response from Owner
Hey Debbie! thank you so much for the kind words. it was our pleasure to help you on this big transaction. Congratulations on your new home!
I worked with Jon Smith from Guaranteed Rate Affinity for our loan. His communication follow up and feedback was exceptional and he worked with us every step of the way at all times to make sure that we closed our loan quickly and with no stress. Kudos to a job well done thanks, Jon!
Response from Owner
Thank you so much Pam. You were such a pleasure to work with. I sincerely appreciate you trusting us to take care of you and your family on this transaction!
Because Jon Smith is extremely knowledgeable and promptly answered all of my questions.
CChristopher C.
No written review
AArthur H.
Jon Smith went above and beyond to serve us.
SSheila R.
Great communication and very transparent.
MMichael F.
Jon Smith and his team were great to work with.
GGregory W.
Jon was amazing at helping you choose the right product and worked closely to ensure the process is explained and that we meet all the deadlines for a perfect timely close.
I worked with Jon Smith at Guaranteed Rate Affinity in the Orlando area and I cannot recommend him and his team enough. They helped me get a VA loan. I had ok credit but my debt to income ratio was a challenge. Jon was creative and thought of ways to get me approved that I would not have come up with on my own. We closed on time and I was cleared to close in only eleven days when the average is thirty days. I would recommend Jon and his team without hesitation. If you are looking to finance a home, you will not find a better lender anywhere.
Response from Owner
Thank you so much for your review, Greg. We are thrilled to hear about your positive experience working with Jon Smith at Guaranteed Rate Affinity. It was our pleasure to assist you and your family on your purchase of your new home!
You guys knew what your doing and was able to finally close
AAntonio S.
They were easy and fast
KKariann R.
Smooth underwriting process, everything was electronic, always had someone I could speak with throughout each step of the process. Good and competitive rates.
WWilliam B.
Great communication, very smooth and easy process
FFranklin L.
Great support. Jon was great!
BBradley G.
Team was great to work with. Communicated well and were there when I had questions. Closed on time with no hassle. Second time using GRA.
TThomas F.
excellent service
ZZachary P.
The support and process from the team far exceed my expectations, and was unmatched in comparison to several other closings on homes in the past.
KKyle T.
I worked with Jon Smith in St. CLoud, Florida for my conventional home loan. Jon was available when I had questions and took the time to clarify any aspect of the loan. The loan was completed within our escrow timeline. This was definitely the smoothest home loan process we have ever experienced. We would recommend Jon to family, friends or anyone looking for a home loan.
Response from Owner
Thank you sir! you were a pleasure to work with. great teamwork to get this closed smoothly for you!
Been dealing with this property for almost a year I switched over to him and man did he speed everything up which is awesome definitely use his services definitely recommend a1 service and he keeps you updated along the way so can’t go wrong
Response from Owner
So glad we were able to get this done for you. thanks for the kind words!
For the job well done I am very happy with the results ??
GGeraldina B.
Jon was very easy to work with. He answered my questions in a timely manner
MMary P.
The team was very knowledgeable and responsive during the entire process. They made a very dynamic situation more manageable and met the closing date.
HHenry P.
They provided clear communication on next steps.
HHolly A.
Great group. They made this seamless. Always available for questions, and made sure I got the best option
JJoseph F.
Jon and his team were great to work with. Quick to answer questions and guide us on the process.
PPaul S.
Very helpful
DDominick G.
John and the team have a fast response, he talks to you over best options.
RRoy R.
I have been working with Jon since I started my real estate carrier and I just have good things to say about him and his team. He is available 24/7 for his clients, he always find the way to get approved the difficult cases (95% of my clients)
Best in the business. Professional. Effective. Results driven. There’s a reason our office trusts and supports this lender. Customers can always reach Jon day or night. Would highly recommend to friends and future clients.
GRA was extremely responsive and on-top of everything related to the purchase of our home. We were asking for a very quick turnaround and the GRA team made it happen!
RReid R.
Thy did it all, answered all questions and explained everything as the process unfolded.
CChristopher K.
Easy to work with, and I worked with them related to a corporate move.
MMichael M.
Jon and his team were extremely communicative and responsive and on top of everything as it related to the purchase of our new home. We asked for a very quick turnaround and Jon made it happen! I would recommend Jon to anyone looking to purchase their future home!
Response from Owner
Thank you Reid for the review. It was our pleasure to help you and your family!
