Chanel Turner

Jul 10, 2026

My experience with Chanel Turner at Rate. Chanel has excellent customer service skills. She's very knowledgeable about her field she works in. Chanel leaves know question unsolved. I highly recommend her for the job.

Jun 25, 2026

Ms. Turner was great.

My team was so professional, well-informed, helpful, and friendly. I appreciate the efforts they put to get me to the finish line. Thank you

Jun 17, 2026

Story time..... My wife and I will always be grateful to Chanel for helping us achieve what felt impossible at the time—purchasing our dream home. In July 2025, we were living in a one-bedroom apartment and preparing to welcome our first child. My wife was five months pregnant, and we knew we needed more space, but we weren't sure if homeownership was within reach. When we found a beautiful historic brownstone in Bronzeville, we fell in love with it immediately, but I honestly didn't know if we could afford it. That's where Chanel made all the difference. Not only was she able to get us approved for a mortgage, but she also helped us see the full financial potential of the property. She showed us how the fully finished two-bedroom basement apartment—with its own private entrance and kitchen—could generate rental income to help offset our monthly mortgage payment. That insight alone gave us confidence and opened doors we didn't realize existed. On top of that, Chanel helped us qualify for a program that provided an additional $25,000 toward our down payment and closing costs. Her knowledge of available financing options and homebuyer programs was truly impressive. What amazed me most was how quickly and efficiently she worked. From start to finish, we closed in just 28 days. Throughout the entire process, Chanel was responsive, knowledgeable, patient, and incredibly easy to work with. No matter what questions we had, she took the time to explain everything and guided us every step of the way. Today, because of Chanel, my wife and I own a beautiful historic brownstone where our son has his own room, we have space to host family and friends, and we even have a guest room. The rental unit downstairs provides additional income, making our home even more financially sustainable. Buying a home can be intimidating, but Chanel made the process feel seamless. Her expertise, professionalism, and genuine care for her clients are second to none. If you're looking for someone who will go above and beyond to help you secure financing and find the best path to homeownership, I cannot recommend Chanel highly enough.

Jun 3, 2026

Chanel was amazing, professional, well-knowledgeable, and helpful every step of the way in getting in my first new home. This journey was by far one of the best memorable moments I will cherish for the rest of my life. Thank you Chanel so much making this not just a dream but a reality.

Jun 3, 2026

As first-time home buyers, the process can feel overwhelming. All the paperwork, finding the right team, viewing homes, and, let’s be honest, making such a huge purchase. If you’re looking for a lender who is knowledgeable, persistent, and truly committed to getting the deal closed, she is all that and more. Chanel was such a blessing throughout our home buying journey. After our initial phone call, we knew she would be a great fit. Because of Chanel’s diligence and protectiveness throughout the process, we were able to close on our home and pay off our student loans! Thank you so much, Chanel!

They were the best. Closed a difficult loan.

They followed up consistently and let me know everything through the process

Jan 15, 2026

No written review

Dec 15, 2025

Chanel is the best in the business. Having done numerous prior real estate transactions, this was my best experience with a lender. The process is industry leading in terms of speed (including the same day mortgage and flash close). Chanel is extremely knowledgeable, honest, and friendly. She took the time to answer every question and share best practices. I appreciated her effective and error free team. I'm very happy that I now have a great lender to work with for future deals.

Nov 29, 2025

Thank you Chanel!! I thank God for bringing you in my life you have changed my son life forever. You made sure I stayed on track and now I have a home for me and my son and I’m extremely grateful. Her team was amazing answered every call every email. Please use them I have my first home..

Oct 27, 2025

Working with Chanel has been incredible. From day one, she’s been patient, responsive, and genuinely invested in helping me understand every step of the home-buying process. Even on weekends, when I’d have random questions or concerns, she always took the time to explain things clearly and make sure I felt confident moving forward. Chanel went above and beyond to find programs and opportunities that helped me save money and make this dream possible. She’s professional, knowledgeable, and truly cares about her clients, not just the transaction. I couldn’t have asked for a better lender to walk me through buying my first home. Highly recommend Chanel to anyone looking for someone who’s not only great at what she does, but also kind, consistent, and always there when you need her.

Oct 22, 2025

Chanel is the best! I closed two loans with Chanel and the process was very smooth. Her communication and expertise helped me save money. I highly recommend her.

Sep 29, 2025

It was great working with Chanel Turner. The process was smooth and she really helped me a lot with my home buying process. Thanks Chanel!

Sep 24, 2025

My experience with Chanel was great

Great communication and a seamless process.

Great customer service and was always answered any questions I had during my home buying experience.

Jun 24, 2025

Chanel was extremely professional, knowledgable, timely, and has great communication.

Jun 12, 2025

Y'all, as a first-time homebuyer, Chanel was truly incredible. She's got like 15+ years of experience in this industry. I've not known someone that works as hard as Chanel AND manages to remain consistent throughout a process as long as home buying. We threw her a bunch of random curveballs and weird situations that she handled with ease and positivity, no frustration, just a solution-minded approach.

May 29, 2025

My new homeowner experience could not have been pulled off without the exceptional assistance from the hardest working lender at Rate. It is none other than Ms. Chanel!!! When I say she was on point at providing answers with the greatest detail to ease my anxiety of making one the biggest decisions in my life thus far. I must say it didn't matter what time of day or any day, she would always take the time to answer my questions and follow up to make sure I was on point. She took her time and walked through the process of becoming a homeowner. I could go on and on about how professional and attentive she was in meeting all my needs to ensure that I was present at the closing table. Needless to say I walked from the closing table with my keys to my new house. Go with Chanel at Rate, she will get you a seat at the table!

May 2, 2025

Chanel has been amazing to work with. She is extremely knowledgeable and helpful through the lending process. I will be working with her agian in the future

May 1, 2025

Chanel is honestly the best lender I’ve come across since getting into real estate. This is my 2nd time using her for all of home lending needs and let me tell you, she’s absolutely incredible. She will definitely stay on top of things you need, to get you to the finish line. Her passion and integrity when it comes to the service of her clients is unmatched. She displays are great deal of empathy when putting herself in your shoes to help give you more options on how you can proceed. I would not have been comfortable making such a bold decision and huge purchase without her reassuring of how great she was in this particular field. If you are looking for a home and need a lender , without any hesitation reach out to Chanel Turner. Warmest Regards JB

Apr 21, 2025

Chanel has become my favorite lender. She will get you to the finish line on big, small and complex deals. Hands down Chanel provides tier 1 service and will hold your hand until closing day!! She takes the stress out of deals with her innovation, professionalism, transparency, and efficiency. I recommend her all the time to family and friends.

Dec 13, 2024

We all know the expression of they may forget what did but they’ll never forget how they made you feel. That’s my experience with Chanel as my Loan Officer. She made me feel informed, knowledgeable, and confident throughout my home buying experience. Even when I found myself overwhelmed within the phases of my loan. Chanel would take time to check in with me and give me the updates that I needed to assure me that I was moving along in my journey. Chanel assisted me with having a wonderful home buying experience as a first time home owner. I highly recommend Chanel at Rate for your loan services. Thank you again Chanel for all of your support!

Because Angie and her staff was fantastic with me, they walked everything through me anything I didn’t understand and you got back with me right away. I cannot thank her enough for her patience and her kindness.

Because Andre Machado is a great professional agent with an outstanding customer care and service.

Good service, great communication and the online portal. Competitive rate.

I gave a 10 because you all very thorough,patient and very professional.

Everyone involved in the process was great. Chanel, Christine, and Ray. They made it a seamless and painless process.

They were very professional

Superb experience for my husband and I, throughout entire home buying process.

Very convenient

Oct 31, 2024

Chanel Turner and her team were great. She was very responsive and walked me through the process step by step. If I had any questions someone was there to answer any questions I had. Great team wonderful experience.