
Jonathan and his team are great! We’ve stayed in touch since the beginning of our new home buying experience and he has been so helpful and caring along the way. Couldn’t ask for a better partner is this journey of home ownership!

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Based on 45 star reviews
Based on 46 reviews
Ratings include all 46 reviews. Reviews collected directly from clients are shown only with their permission.

Jonathan and his team are great! We’ve stayed in touch since the beginning of our new home buying experience and he has been so helpful and caring along the way. Couldn’t ask for a better partner is this journey of home ownership!
Citywide branch manager Jonathan Baker and co-worker Natalie Hansen were very responsive to our requests and made our home financing as easy a process as possible.
Jonathan was great to work with. Jonathan and his team were quick to respond when needed. All were very friendly and helpful.
Jonathan was quick and provided a lot of information to help make the best decision.
Jonathan was very easy to work with. Direct and to the point.
Communication and Jonathan’s knowledge was key.
Easy to work with
Jonathan has been very responsive and accommodating to our requests
Johnathan was great at communicating! He reassured us of any questions we had and talked to us in a timely manner.
Great job communicating and keeping us informed on what’s happening and what to expect
Jonathan was very professional, courteous and responsive.
very professional job
Jonathan was amazing! As first time homebuyers he really helped guide us through the process. He was extremely patience and knowledgeable. We felt very comfortable taking his advice. We would definitely use and recommend him again.
Great service
Communication
Mr. Baker was efficient and easy to work with.
Due to Covid concerns, there was not as much face to face contact as I would have liked.
Would have liked more face to face contact. The ease of the process was great.
Just a great experience. The move package was extremely helpful. I really appreciate all Johnathan provided and the guidance he gave. Well DONE!!!!!
Quick communication and detailed explanation regarding rates and fees. The gifts were also a nice touch.
Jonathan and his team made the process super seamless. At any point during our course of shopping to actually moving through the loan process they were there! Any question or issue that popped up they tackled it head on. The communication was fantastic! I was thrilled to have such great support throughout one of the more stressful processes in one’s journey. My husband and I will certainly be referring others and come back for future purchases! Thank you all!
Jonathan has been very helpful, informative, and professional. Great experience!
Great service
The Citywide Digital is a great way to follow the process.
None. Easy and awesome service.
Jonathan was always professional, quick to respond to emails, knowledgeable, and helpful.
The process was explained for us the whole time.
Open communication skills and easy to work with.
Right now, I dont have anything to comment. The process is great so far.
Great team! Jonathan & Co. all communicate well throughout the process and answer questions that arise thoroughly and promptly.
Jonathan has been more than helpful with our loan process. Thank you
Thanks Jonathan!!!
Nothing. Everyone was super patient.
Jonathan was great to work with. Answered all of our many questions and made the process very smooth.
The only thing I still don’t understand is how property taxes are estimated. According to the county assessor website, I should be paying a lot more than what I was quoted but maybe there’s something I don’t know about how it’s calculated.
Jonathan has been the hest loan dude ever.
Working with Jonathan was easy and refreshing. He seemed to understand me and deal with me on the level I needed. It felt like a great partnership and I couldn't be happier with the end result.
Continue your overall outstanding service. Very satisfied.
The whole process from start to finish went absolutely great. All the people involved were all professional and service oriented.
Jonathan was extremely knowledgeable and available. We've bought a few houses now but this experience with the lender has been our smoothest and best. Even so with the rising interest rates. Thank you Jonathan!