
Holly is an amazing loan officer! She is very knowledgeable and really cares about her clients. If you are looking to buy a home or refinance your mortgage, I highly recommend you reach out to her.

Today · 9 AM – 5 PM
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Based on 71 star reviews
Based on 71 reviews

Holly is an amazing loan officer! She is very knowledgeable and really cares about her clients. If you are looking to buy a home or refinance your mortgage, I highly recommend you reach out to her.

Great group of individuals who take pride in what they do, specially Holly! With extensive knowledge and will to go above and beyond sets them apart from others I have dealt with. For anyone with financial needs, I would recommend them on a heart beat.
Response from Owner
Tai, thank you for sharing such kind words about your experience with our team. We always strive to go the extra mile for our clients, and it's wonderful to know that dedication stood out to you. I'm grateful for the opportunity to help you reach your goals. Enjoy the next chapter in your journey.
Holly was professional, personable, and supremely communicative. My client was put at tremendous ease by Holly's knowledge and expertese. She was always readily available and never hesitated to go the mile to ensure things were taken care of and the best deal was received. As a Realtor, you can't ask for anything more. I got to stay in my lane and feel confident that we'd get to a close both on time and without added stress. I would 10000% recomend Holly to others and will definitley be working with her in the near future.
Jeanne was the start of our friendship, all business but friendly very knowledgeable . She transferred us to Holly instant replay friendly but no nonsense honesty follow through Q is the best because experience
great customer service. thank you
The best everything
It's very confusing but I'm trusting that they have my back and best interest
Customer service and support every step of the way have been over the top.
Amazing and sufficient
I expected this part of the process to be grueling and tiresome. that has not been the case so far. the App is a great addition and allows me to see where we are at
Great company to work with! Holly was very efficient! She picked up a clients file and without a hesitation completed the process without an issue. As a real estate agent I will be recommending Holly for clients in need of financing! Thank you for a great job! ðŸ‘ðŸ»
Communication
In my 26 years of being a Realtor, Holly's communication and attention to detail was the best that I've ever experienced. Her knowledge and ability to explain details and processes was superior. When time-frames got tight, she maintained a pleasant, can-do attitude. This is a woman who is goal-oriented, even when the goal is a lofty one. Thank you Holly for a job well-done!
Holly's communication was top notch!
Got it done
A loan officer quit during the loan process so nothing was happening. Once Holly took over she expedited the appraisal and then the buyer was able to close 3 weeks early. A big thank you to Holly for taking incredible action as she was amazing!
Holly was fantastic. A huge help every step of the way getting this closed on short notice.
Holly was very informative and took the time and patience to answer all of our questions. She cares about her clients.
The ease, and they were very kind to explain everything being my first home and all
Holly and team were extremally helpful and answered all questions I had (there were a lot) even if it was a "I am not sure let me get back to you" and they got back to us. They helped us find solutions to problems that arose. For this being my first home buying experience it was as pleasant as it could have been. I enjoyed the app and the ease in which I was notified about documents that need my attention. Holly even talked me off a ledge a time or two. all the team was great to work with.
Everiting so nice
Holly was thorough and easy to work with
Great Communication, Friendliness, Professional and Knowledgeable.
It was an easy process all the way through.
Holly and team are awesome, easy to work with and helpful the whole way! Prompt and profesional.
Pues me siento orgulloso de que me estén ayudando muy agradesido com ustedes los que me ayudan y grasias por todo
Holly and Tracy have been fantastic to deal with. The communication has been impeccable. We couldn’t have asked for a better experience and are grateful.
Nice and easy process, good communication throughout

No written review

Charity Maupin and her team never lets me down and always comes through for me and my clients with an easy and speedy loan process for on time Escrow closings.

Charity is the best and was able to put the loan together when other lenders failed. Great job. Thank you

Charity is so easy to work with, the entire process was smooth and easy. She is very knowledge and helped us in areas no one else was able to.

One of the smoothest transactions that I have ever done. 3 years ago Charity was part of the financing of the house and did such a great job that I saved her number for when it came time to refinance. She also works with a great team. For refinancing for the first time experience they turned what would normally be a scary experience into a very easy thing to do.

Charity did such an amazing job with everything. The people I dealt with were not easy and made me life a little crazy but with Charity on my side made things so much easier to deal with. Greatly appreciate what everyone on her team has done

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Thank you for be a wonderful person thank you

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Charity is most definitely the BEST!!!!!!!!!

Charity and Shelly were extremely helpful and easy to work with. My first time buying a home and everything went smooth...definitely made it less stressful. They were quick to respond and helped me with any questions I had

Charity and Shelly of On Q Financial are one of the most thoughtful and genuine people I know. I was extremely nervous buying a home for the first time, and Charity and Shelly made me feel at ease by being efficient, professional and caring. They communicated with me every step of the way and if I had any questions, they were there to answer. They also knew of my financial situation, and took that into consideration where it made it affordable for me to buy a home when I thought I never could. I felt so blessed that Charity was with me at the Title Company and explained page by page what I was signing. She was wonderful and I just can't say enough of this special team. If I could say "Thank you" in fifty different languages, I would have. THANK YOU Charity and Shelly!

Vickie Pridemore, was a great person to work with at Q Financial. she kept me posted and informed the whole way through. She was very focused and made sure I understood what I needed and when it needed to be there, I thank her for the help.

We had a great experience with Vickie. She was very knowledgeable and helpful with the entire refinance process. She had everything done and we closed within 2 weeks from start to finance.I would recommend Vickie and On Q financial for your lender needs.

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On Q provided excellent service in refinancing our home. Their process was thorough and timely. Would highly recommend them in obtaining a refinance or home loan.

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The Maupin team were absolutely amazing! As a Realtor it is so important to find a great team to work with & I definitely will continue to send my clients their way! The entire transaction went so smoothly & the communication was outstanding! We were able to close under 30 days! Thanks again :)

Charity and her team did an amazing job on helping us with every question and detail we could possibly have. They really made buying a home an easy and stress free experience. Thanks guys!!!!

Charity at On Q is the best! She handled everything and made the whole process a breeze!

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Vickie P., Michelle M., and the entire group at On Q were very efficient and quick to respond to my questions and requests and did a great job of helping me refinance my mortgage so I could lower my interest rate and shave years off my loan. Thank you 🎉!