I have to say that I had an excellent experience with KBHS home loans. My Loan services, Michelle Mickler was was incredibly professional and wonderful to work with. She provided a 5 star experience. Thank you Michelle!

Reviews
Write a reviewExceptional rating
Based on 172 star reviews
Loved by clients
Based on 172 reviews
Ratings include all 172 reviews. Reviews collected directly from clients are shown only with their permission.
Working with Michelle was a great experience! She made the loan process easy for me. She had the patience, the expertise and above all the ability to connect with the client by explaining step by step what to expect throughout the process. I loved working with her.
Michelle was great.
Michelle kept us informed about the loan process and was very helpful and professional.
Michelle was always checking up on us to see if we needed anything. She also kept us in the loop about the loan.
Very engaged and helpful
Michelle was awesome. While there were issues at the corporate level, my dealings with Michelle were great.
Communication was very consistent
Michelle is very pleasent and professional. I also very much appreciate her patience.
Michelle is great. She honest, open, and super friendly. The process for getting a loan is over complicated in today's world, but she definitely helped streamline it.
Michelle was very communicative throughout the whole process. She kept me updated and answered all my questions.
Michelle was always very accommodating and kept in contact with us.
Michelle followed up on every step
Michelle always answered my email and text inquiries plus she called me on a regular basis to keep me up to date with the loan process. Very professional and always eager to make sure I understood what was happening behind the scenes. Overall a great asset to the KB loan department!
Constant communication & explained the process well. If it wasn’t for Michelle, we would have been lost…especially every time we had to communicate with with the loan processor, Elizabeth. She seemed to be lost & confused us…but we’d call Michelle for verification or explanation & she’d straighten it up.
Michelle communicated good
Michele is friendly, communicative, and responsive. She gave me easy to follow instructions, and always answered any questions quickly through phone or email. I am very grateful for her assistance in our forever home!
Michelle communicated with my wife and I the most about the meticulous process of our new home. She sent us emails every Friday as a reminder of we had any questions or concerns, we highly recommend her!
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Michelle was very patient and communicated my options clearly.
Michelle kept us updated through the entire process each and every week. Anytime I had a question she either had the answer or was willing to find out and follow up through email, text or she would call. I had misunderstood a few thing and and sent her the wrong information. She worked with us to get the correct information which help make this process a breeze. I don’t think I can explain how great she did and how much we enjoyed speaking with her.
Very nice and informative
Thomas was excellent
Michelle kept us well informed of the whole process. Thanks
Kudos to Michelle and all those involved in helping us realize are dream to a reality. Great service and advise throughout the entire process. I am grateful for all the help. Deeply appreciated!
She answered any questions we needed and helped us along the way.
Always very responsive, knowledgeable, and friendly.
Attention and dedication didn’t matter that my husband work for the company Michelle still was trying to help and find good options for us. the process was as if we was normal buyer loved the experience! Michelle was amazing
Very knowledgeable and responsive
Was there every step of the way.
Constant and easy communication.
Michelle mickler she’s nice great cominication I like she rock for me next time thank you
She was very efficient and she gave me options and solutions instead problems! She is very diligent. I just wanna say thank you Michelle!
Easy to communicate with.walked me step by step and solved my concerns
The weekly and continued communication throughout the long process.
Michelle was always very responsive and proactive. She answered every question we had promptly. I had no adverse interaction with her.
Michelle communicated we us throughout the entire process. She answered any questions that we had.
She was very helpful and communicated often
Great support!
Great communication, very polite
She was patient and answered all questions, provided prompt feedback when needed, and was very kind and professional.
Michelle was great. She communicated often and made things clear.
My questions were answered the whole time.
Michelle was great communicating with me every step of the way. Michelle kept me informed and provided me all the advise I needed throughout the loan process. Michelle's expertise was great and made my experience a pleasant one .
Michelle Mickler was always there for me when I needed answers. She made a usually difficult process very easy and stress free.
Constantly able to reach her ! Amazing person and great help ! Even she didn’t know the answer to something she would direct me in the direction I needed to go. She is a valuable asset to the company and should KB should be honored to have her !
Michelle is very attentive and always makes herself available to prioritize the customer. She possesses skills that are difficult to find in todays workforce. Her customer service skills were superb!
Very informative, professional, great personality, very reachable when I had questions that needed clarification, if she did not know she would assure me that she would reach out to the appropriate person which she always did and would follow up, in conclusion I was very satisfied with Michelle’s service
Michelle was kind, caring and professional and answered questions before they were asked! Great to have her as a resource.
She had great communication for the most part
