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Based on 33 star reviews
Based on 33 reviews
Jake and his team were fantastic partners to work with for purchasing my new home. They brought creative thinking to the numbers, deep expertise in the process, and were always prompt and responsive when questions or changes came up. Highly recommend Jake and his team!
Jake and Casey from Rate helped us move through the home buying process and get into our new home as quickly as possible. Flawlessly executed by a great team. Special thank you to Jake for sticking it out with us over a year while we found the right home - Jake’s commitment and continuous communication never wavered. So grateful.
I recently worked with Jake on a real estate transaction and had a great experience. Jake was thorough in all of his dealings with me answering all of my questions and was on top of everything that needed to be completed in a timely manner. Everything worked out exactly as I had planned. I highly recommend them for all of your real estate transactions!!!
Jake Shanley at Rate was amazing to work with. He was there every step of the way answering any question I had and making everything make sense.
Jake is the absolute BEST!! I had an excellent experience working with him as our mortgage lender from start to finish. From the very beginning, he was knowledgeable, responsive, and incredibly patient. He guided my husband and I through every step of the way and as first time home buyers, he made what could have been a stressful experience feel smooth and manageable. Jake is very personable and easy to talk to. We truly appreciate his dedication and hard work in making our dreams come true for our family. We really can’t say enough good things about him and would highly recommend him to anyone looking for a supportive and reliable mortgage lender. Thank you Jake!
This is the third time my wife and I have worked with Jake, and every time, it has been such an easy process. He has been with us through two house purchases and a refinance. As a couple starting a young family, these decisions were so important and Jake was there to answer any question we had at any point in the day. I remember during our first house purchase in 2019, we had to make a quick decision based on a seller deadline. We reached out to Jake and he answered while on vacation and loading his kids in the car! That meant to the world to us that he was there when we needed him most. Not to mention the online process is SO easy all the way through to closing. If you are looking to purchase a home in the future, I would put forth my wholehearted recommendation to sit down with Jake!!
Working with Jake Shanley as our mortgage lender was truly one of the best decisions we made during the home-buying process. As first-time buyers, we had a lot of questions and honestly didn’t even know what we didn’t know, but Jake made everything feel clear, approachable, and manageable from day one. He took the time to explain every step, every option, and every number in a way that never felt overwhelming or rushed. The mortgage side of buying a home can be intimidating, but Jake’s patience, responsiveness, and calm demeanor made the entire process so much less stressful. We always felt informed and supported, and he was incredibly quick to answer questions whenever they came up. Above all, Jake genuinely cared about helping us make the right decisions for our situation, not just closing a loan. There was never any pressure, just honest guidance and expert advice when we needed it. His communication with our realtors and everyone involved kept everything moving smoothly behind the scenes. If you’re looking for a lender who is knowledgeable, kind, responsive, and truly invested in helping you succeed, Jake is exactly who you want on your team. We’re so grateful for his help and couldn’t recommend him more highly!
Jake is great to work with, we recently refinanced and he made the experience easy and quick. Highly recommend working with Jake!
Great service
Great overall experience. Jake and his team work hard to make sure everything goes smoothly.
Let me start off by saying Jake is a very personable individual. He help my family and I purchase our first home back in late 2023. The process went by very smoothly and easily. He did a fantastic job explaining in a manner for a new homebuyer to understand, what each step was and document. He also help us refinance late 2025 for 1.5% lower interest than we purchased the house for. He went out of his way to make sure my family and I got the best deal for us possible. He tried different loans and worked with our debt/income ratio and got us a fantastic deal! We were even able to eliminate the PMI. I cannot recommend Jake enough and know you will have just as positive of an experience with him.
Response from Owner
Thank you Trevor! I am so happy everything worked out so well for you and your family!
Jake was great to work with! Very personable and quick to respond, and helped to navigate the lending process with ease. Highly recommend!
Everything went smoothly
Jake with Rate has made this experience seemless. He is available anytime for any questions. As a first time home buyer, we had tons of questions and needed alot of guidance. Jake was patient and took the time to explain every part of the process to us. He got us an incredible loan and ultimately assisted us in obtaining our dream home. He worked diligently and professionally. If you need a loan officer, in the market for a house, not sure where to start, contact Rate and ask for Jake. You won't be disappointed.
Response from Owner
You're the best! :) Thank you for the great review!
We worked with Jake for both the purchase of our first home and a later refinance, and we couldn’t have asked for a better experience. He’s professional, incredibly knowledgeable, and truly goes above and beyond. Whether you’re buying, refinancing, or just exploring your options, Jake is the person you want by your side. We can’t recommend him highly enough!
Jake has made the mortgage process so easy. This is our second mortgage through him and both times have been seamless! Quick to reply and very knowledgeable. Thank you again!
Response from Owner
Thank you Lauren! Congrats again on the new home for you and your family!
You should contact Jake Shanley and his team for all of your financing needs. Jake and Rate communicate well during the entire process and keep you informed. Their application makes it less stressful of a process and it is easy to use. I am very pleased with the service(s) that they provided to me and I recommend them for all of your home purchases and financing needs.
With the sudden death of my husband of 45 years, I was completely lost. My children found a large house with an in-law apartment but I felt it was beyond our means .. But with Jacks help we succeeded and now live happily as a family.. It was a tough road but Jack was with me every step of the way.. He often had to explain things several times but he was always was patient and kind.. I recommend him highly and with the upmost respect Dr. Theresa A. Morse
Response from Owner
Thank you Tere! Congrats on your new home you deserve it!
Jake was very transparent with us throughout the entire process. He explained each step throughout the journey, which was very appreciated as first time homebuyers!
Connection with Jake
Great service, felt more like a friend than client. Tony and everyone made the process easy.
Jake is an outstanding guy. He works tirelessly for his clients to obtain best rate and overall experience in obtaining their mortgage. I am sending my family and friends there with no hesitation!!
Jake is excellent to work with and detailed! Highly recommend using him for any home loan services.
Jake is very personable, and very professional at the same time. We found him very easy to deal with, and always available for help with any issues along the way. He has helped us with two mortgages already, and I wouldn't use any one else for the next one. Thanks again to Jake and his whole team for making this an easy experience!
2nd time using Shanley, and doesn’t disappoint, everything is super easy when dealing with him. Talked me through everything, fast and painless like it should be. His team works wonders and just makes home buying and refinancing a breeze. Thanks SHANLEY!! 100% recommend and he will make it all painless
As a first-time homebuyer, I was a bit nervous about the mortgage process, but working with Jake was an absolute pleasure. From the very beginning, he walked me through every step, ensuring I understood exactly what was happening at all times. Jake was incredibly knowledgeable, patient, and always available to answer any questions I had, no matter how small. The expectations he set were clear, and he delivered on every one of them. Thanks to Jake’s expertise and guidance, we were able to close on time without any issues. We’re now happily settled into our new home, and we couldn’t have done it without him. I would highly recommend Jake to anyone looking for a new loan!
Highly highly recommend working with Jake! He was professional, friendly, always available, honest and extremely informative. This is my second time working with him and he helped me every step of the way. He was very attentive to all the details and made sure all my questions were answered. Exceptional service on all levels! I Will be sure to work with him in the future as well as recommend him.
Response from Owner
Thank you Katy! You are a pleasure to work with and I am excited everything worked out so well!
No written review
Our experience with Jake was great! He worked along side our realtor and attorney to make sure everything was prepared for our closing. Any questions we had along the way was answered with a lot of knowledge and so fast! We were in very good hands which helped make the home buying process less stressful. Would recommend 10/10!
We had a great experience working with Jake on our home loan. He was friendly, open, and professional throughout. Thanks!
Jake was very helpful, he helped us every step of the way on selling my property , and help my mother purchase the property from us. I highly recommend him you will not regret it. I will definitely use him again in the future.
I recently had the opportunity to work with Jake and the process was smooth, thoughtful I would definitely recommend you working with him.
No written review