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Jason Marshall

Jason Marshall

SVP, Customer Loyalty & Mortgage Lending · NMLS# 30009

Chicago, IL5.0(93 reviews)

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The Jason Marshall Team at Guaranteed Rate Affinity

Today · 9 AM – 5 PM

1800 W Larchmont AveChicago, IL 60613
Rating5.093 reviews
Satisfied99%101 reviews

Ratings include all 101 reviews. Reviews collected directly from clients are shown only with their permission.

This is my 5th closing with Jason! I only use Jason the best to ever do it! Customer service is superb and very helpful always answers any questions you have easy or tuff you just feel welcomed Thanks Jason!

Sharletta H.View on Google

Jason and his team were highly effective, very responsive to all my needs and questions, and did a great job getting my refinance closed quickly. I highly recommend working with Jason and his team.

Refi process went very smoothly.

Jared S.

EXCELLENT SERVICE

Anthony U.

Helpful, fast

Jack S.

I want to take a moment to recognize the outstanding service provided by Jason Marshall and his team. From start to finish, their professionalism, attention to detail, and commitment to excellence truly stood out. Jason demonstrated strong leadership and clear communication, ensuring that every step of the process was handled smoothly and efficiently. His team reflected the same level of dedication—responsive, knowledgeable, and genuinely focused on delivering the best possible outcome. What impressed me most was their ability to go above and beyond expectations while maintaining a positive and respectful approach. It’s clear that they take pride in their work and value customer satisfaction. I highly recommend Jason Marshall and his team to anyone looking for reliable, high-quality service. Their work speaks for itself.

Floyd H.

They’ve always had great rates, our loan rep is easily accessible and always makes time to chat, and the online portal is extremely easy to use throughout the process.

Andrea B.

Jason Marshall is so easy to work with and beats rates/fees vs competitors

Joseph E.

They are a good mortgage company and easy to work with.

Brendan K.

I had a great experience with Jason and the team

Richard R.

Process was quick and easy

Colleen B.

I want to take a moment to recognize the outstanding service provided by Jason Marshall and his team. From start to finish, their professionalism, attention to detail, and commitment to excellence truly stood out. Jason demonstrated strong leadership and clear communication, ensuring that every step of the process was handled smoothly and efficiently. His team reflected the same level of dedication—responsive, knowledgeable, and genuinely focused on delivering the best possible outcome. What impressed me most was their ability to go above and beyond expectations while maintaining a positive and respectful approach. It’s clear that they take pride in their work and value customer satisfaction. I highly recommend Jason Marshall and his team to anyone looking for reliable, high-quality service. Their work speaks for itself.

Jason is very communcative and kind. He took many occasions to explain and sometimes re-explain things to help us feel comfortable with our refinance.

Rebecca M.

Jason Marshall and team were incredible and made the whole process seamless and understandable. The whole re-fi process was painless and they were very accommodating with my fluctuating schedule. Highly recommend to all!

William S.

Great customer service and easy application process.

Curt W.

Great customer service, communication, and loyalty.

Kenneth A.

The entire team made the refinancing process very easy and stress free

Daniel G.

They worked quickly and effectively to ensure I achieved the best rate for my mortgage. They communicated well throughout the process.

Marie K.

Fast response and very patient with me as I shopped around.

Philip I.

They are very professional. Jason Marshall has always been so helpful and is thei main reason i work with your company.

Deborah C.

Process was made easy by the team at Guaranteed

David B.

Jason and his team were great, easy to work with, and explained everything to me at every step. Thank you all!

Anwar Z.

Jason and his team are a pleasure to work with and made the process as smooth as possible.

Dustin E.

When we used Jason Marshall at GRA to refinance our home loan, the process was easy, quick, and he did a great job of explaining all of our options. I highly recommend using him and GRA for your mortgage needs.

I was pleased that Guaranteed Rate was proactive and very helpful during our recent refinancing - always kept us informed.

Timothy T.

smooth refi process, answered all my questions usually before I even asked

Justin B.

I had an excellent experience working with my mortgage agent (Jason Marshal). From start to finish, he was knowledgeable, responsive, and genuinely invested in helping me find the best possible mortgage option. He took the time to clearly explain every step of the process, answered all my questions patiently, and made what could have been a stressful experience feel smooth and manageable. His attention to detail and commitment to my best interests really stood out. I would highly recommend them to anyone looking for a trustworthy and efficient mortgage professional.

Mary F.

Efficient, responsive, knowledgeable

Rachael B.

Great service and it makes the financing process easy to maneuver

Gregory O.

It was a quick, painless process and all of our questions were answered as needed.

Jennifer B.

closing super easy and fast! Saved me money!

Elizabeth T.

Jason and team are a pleasure to work with - always quick and they make the process seamless every time.

Jessica B.

Friendly and easy to work with

Yi-Ting W.

This is the second time we’ve working with them, very easy to get ahold of and answered any question we had in a timely manner.

Lauren B.

Is hard enough taking care of things outside of work. Jason Marshall and team made things convenient and process seamless for my Wife and I.

Cecil M.

Very attentive, quick responses

Chelsea V.

Super responsive and very professional

Robert S.

Rapid response. Understand my specific situation. Most of all closing was done perfectly.

Kang L.

They have been great to work with. They have been excellent communicators and were available for all of my questions.

Lynsey J.

Service was top notch! Online handling of documents made the mortgage process easy.

Steven C.

Jason is always super helpful. Answers a ton of questions quickly.

Andrea M.

Great service and excellent value

Jess H.

Yes the people I worked with were great.

Mario F.

Everything was easy and straightforward

Noah F.

I’ve always received excellent service from Jason Marshall and the Staff,

Yvette S.

Service was top rate, questions were answered in a very timely and professional manner

Michael R.

Great communication through each step and it was an easy process. Jason Marshall was patient answering all my questions.

Brani J.

Great customer service. Reasonable fees/rates. And smooth loan closing.

Andrew J.

Easy to communicate and smooth process to refinance.

Lauren K.

I felt the process was painless, quick, and I felt they had good communication.

Elizabeth S.
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