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Based on 294 star reviews
Based on 304 reviews
Ratings include all 304 reviews. Reviews collected directly from clients are shown only with their permission.

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Awesome experience, great guy. Always available to pick up the phone and answer any questions. Has your best interest at heart. Highly recommend!

Sharbel is amazing, he guided me through funding, closing and beyond. His honesty, integrity and knowledge are next level! I’d recommend him to anyone! Edit: Sharbel just came to my rescue! My loan was sold, as loans often do. A payment was made, but lost because it went to the old company. I called twice with no resolution. Sharbel got on a call with me, guided the conversation, gave out the action items. The issue was resolved by 3 pm on a Friday before a bank holiday! This man is non-stop awesome!
Sharbel is fantastic!
Our lender Sharbel Shamoon was an absolute pleasure to work with and made us feel like family. The entire process with him and the team went smoothly and that’s why we are returning clients.
This was my first time going through the home buying process which is complex, but Sharbel and his team we're extremely knowledgeable, helpful, and transparent throughout the process. Not to mention, patient with me as I was asking a lot of questions.
Emailing
Always use Guaranteed Rate with Sharbel. He makes it easy and stay on top of it for us. Appreciate his work.
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Sharbel and his team were amazing!
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They made the process easy and took care of everything I needed.
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Sharbel and his team are very attentive and communicate well throughout the process.
Sharbell provides high quality service. He is very attentive and answers every question along the way.
Sharbel is first class as great as anyone can get!
Great people to work with
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Sharbel is amazing, cares about his clients, is proactive, works hard and long hours, and overall has done an outstanding job with helping us with the process of refinancing and the process of buying our home.
I greatly enjoyed working with Sharbel Shamoon and his team. They made the process seamless, and they were always ready and willing to answer my questions.
Sharbel!!!
I had a very good experience with them

Sharbel was amazing to work with! As a first-time home buyer I had a lot of questions and a lot of concerns, Sharbel had answers and useful information along every step of the way. He treats each lending experience like it's the only project he's working on, making calls, sending status updates, and ensuring the buyer is always aware of what's going on. I genuinely appreciate the time and consideration Sharbel provided, I would recommend anyone looking to finance a home in the Chicagoland area to connect with Sharbel and his team!
I had no issues or concerns. Sharbel and the group are a highly professional top-notch kind group of individuals who were responsive to my needs.
Extremely professional.
Sharbel was the most amazing person to work with
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Sharbel was an excellent lender and extremely easy to work with. He was communicative and responsiveness and helped explain the process clearly.
Homebuying is a stressful endeavor but the experience with Guaranteed Rate was not one of those and they were very helpful and responsive. They have attention to detail and very dynamic, they act fast without sacrificing quality. They were very transparent as well and would tell us things we need to hear/think about.
Excellent service - team members were responsive immediately whether by email, phone or text.
Excellent communication and energy
Quick closing, smooth process, and Sharbel is beyond amazing to work with.

Sharbel is one of a kind. I could not have gotten through this process without him. He helped answer any questions along the way and was probably the most responsive person I have ever met. Buying a home is a big hurdle, but Sharbel makes it easy on you, and we got clear to close in a couple of weeks!
Response from Owner
We're honored to have been able to assist you through the home buying process. Thank you for sharing your experience with us.
Did well - got everything done quickly

Sharbel and his team were very helpful in my search for the best morgage for me as a first time homebuyer. Very responsive and helpful when comparing competing rates.
Response from Owner
We are overjoyed to have been able to assist you in finding the best mortgage as a first-time homebuyer. Thank you for your kind words!

Sharbel was easy to work with and a great communicator. He made the whole process easy and seamless for my wife and I.
Response from Owner
Thank you for your positive feedback, Eshow. We appreciate your kind words about communication and efficiency.
The process was easy and smooth. The people I worked with were very knowledgeable and answered all my questions. Sharbel was great to work with and made getting a mortgage stress free.
Amazing service and team. Quick and efficient process.
My lender, Sharbel Shamoon, was fantastic. Very personable, knowledgeable, was reachable at all times (including a Sat night one time), and gave very detailed breakdowns on each property. He was solely responsible for a great experience.
On the ball. Quick response. Accessible. Friendly. What other recepies do you need for a successful business?
My loan officer worked real hard on my loan. He did a great job.
Very easy to work with and efficient which we like!
The whole team was very responsive, proactive, and communicative!
Aly was extremely efficient, professional, and helpful in finding us the best insurance at a great price. When we ran into problems with our HOA, she handled it wonderfully, finding the information we needed. She had every step of the way paved for us and answered all our questions quickly and informatively.
Ben, Michelle and Matt go above and beyond to help! They were all extremely eager to help and always responded fast!
Made process simple and easy. Sharbel/Michael were great.
Everyone was extremely helpful and always got back to me with answers/solutions quickly.
Great communication, quick response time, and incredibly friendly.