Rate
Steven Penske

Steven Penske

VP of Mortgage Lending · NMLS# 379410

5.0(25 reviews)
Rating5.025 reviews
Satisfied100%29 reviews

Ratings include all 29 reviews. Reviews collected directly from clients are shown only with their permission.

Excellent service! Always great pleasure to work with Steven Penske! Many years working with him - he never fails to get best deal!

Generoso R.

Great communication and easy process.

Mark L.

Steven Penske at Rate was exceptional through our home buying process!

Miles M.

Our Rate representative, Steven Penske, was terrific to work with from the beginning of the process through to the end. He was always available to answer questions and/or concerns. He made the loan process was easy and transparent. I would recommend Steven and his team to all friends and relatives who are looking to purchase real estate in Hawaii.

Gary H.

Fast and professional as well as courtesy and thoughtful .

John K.

Responsiveness and transparency.

Diego M.

Great rate and great customer service.

Justine C.

Quick and professional. Courteous with uptodate knowledge. Goes at length to serve and complete within a short time, I will refer Steve.

John K.

Steven has made this purchase amazingly easy for us. He responded immediately to our questions and concerns with the process. Quick closing and seamlessly flow with him and his staff. Very knowledgeable with VA loans ! Recommend Steven and his staff for any loan needs you have. Mark and Cindy

Mark L.

They were very helpful with everything we had questions on and everything they did seemed like they were giving it 100%

Christopher W.

Steven Penske’s professionalism and willingness to go above and beyond for his clients is why I would most likely recommend Guaranteed Rate to a colleague.

Ronnie N.

Great communication and step by step assistance throughout the entire process. Ready to answer any question I or my agent had. Steven Penske was great! Glad to have met him.

Alicia B.

The team that initiated and processed my loan were super friendly and helpful. I enjoyed working with them, and they made me feel at ease.

Anna B.

Great service and very responsive.

Richard K.

Steven went above and beyond for me. I don’t think I could have bought my house with a different lender. He helped solve some of my credit problems. Steven really is the best.

Response from Lender

We are overjoyed to hear about your positive experience with Steven. Thank you for sharing your feedback.

Julian A.View on Zillow

Steven Penske was very good and we love him. His communication was top notch and he was with us step by step until we got our house. He is a gem to work with and I highly recommend him and I assure you that you will not be disappointed.

Michael T.

He is very communicative and professional. It's the easiest and fastest lender I've ever work with, and he guides you in the right directions and give you all the best possible options that suites your financial situation. Easy to get a hold of, and responds very very quickly. Highly recommend

Response from Lender

We're delighted to hear about your positive experience with Steven Penske at Rate. Thank you for sharing your feedback.

Archibald S.View on Zillow

Steven was extremely professional and always available to guide me through the process. I was on a short timeline, and with Steven’s help, I was able to get my loan approved and close on my new place in 20 days!

Response from Lender

Thank you so much for your kind words Amita! I am glad we were able to complete this transaction on your requested timeline.

Steven Penske did an outstanding job guiding us through the lending process and was there to assist us at every turn without hesitation. He explained things in great detail and walked us through anything we didn’t understand.

Ronnie N.View on Zillow

Steven and his team were very attentive and very helpful during our first time home buying process. Steven answered all our questions, simple and complex, with patience and in great detail so that we understood the whole process. Not only was he very helpful and knowledgable, he was personable and made us feel confident and comfortable throughout the process. Highly recommend.

Response from Lender

Thank you for your kind words. I am glad we were able to structure the loan so that you and your family could purchase your first home.

shanleyalbanoView on Zillow

Steve was great! He was very available, informative and worked to get us the best deal. He sent us monthly projections for several properties while we were home shopping. He answered all of our questions, even at off hours and made sure we were comfortable during the process of making such a large purchase. Our loan closed very quickly with Steve’s help.

The whole process was stressful! Some questions from the underwriters were asked several times and seemed senseless! We answered the same question several times, and we could only scratch our heads! It seemed the lender was accusing us of hiding something! On the other hand, Steven and his team were very supportive and smoothed matters over when we’d get frustrated by the questions! They were very helpful and made the process much more satisfying!

Response from Lender

Thanks for all of your hard work and patience. Since the best terms for this transaction were only available through a smaller FCU, we knew the process could be a little bumpy. I really appreciate you being available and staying positive through the process. It was a pleasure working with you.

naples P.View on Zillow

Steven and his team are very passtionate and proactive. They know exactly what I need even before I realize that and make sure everything is ready in advance. They are very responsive too, answering questions within hours even on weekends and holidays. The rate offered was also the lowest among the ones received.

Richard K.View on Zillow

Steven Penske is a definite asset to Guaranteed Rate. He was upbeat and positive during this difficult real estate market. I had complete confidence in him and he came through for us!

Margaret G.View on Zillow

I'm a second time home buyer and I'm really glad to have been connected with Steven. You get knowledge, experience, availability, and kindness. It matters who you pick.

Making alot of profit with my little investment I invested with Mrs. Jennifer and I'm already doing perfectly fine and paid all my debts and bills just trading with them for a month now I have archived so much i made $11,540 after trading my $1,000 so surprising i earned all that in just one week, thanks Mrs Hendrick Jennifer , I will continue sharing your good and perfect work , you are the best, need the best Management and manager to invest with then try investing with Mrs Jennifer , contact her, always available Via , whatsapp.. +13523402962 Gmail: hendrickjennifer550@gmail.com

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 The company name, Guaranteed Rate, should not suggest to a consumer that Guaranteed Rate provides an interest rate guaranteed prior to an interest lock. Applicants are subject to credit and underwriting approval. Restrictions apply. All information is provided for informational use only and should not be considered financial advice.

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