Ratings include all 24 reviews. Reviews collected directly from clients are shown only with their permission.
Mike and his team provided us an exceptional experience! They were so on top of things for us that we never had to worry about missing a beat - in an otherwise complicated engagement!
It was a genuine pleasure talking with Mike because he took his time explaining each part of the process and walking us through a number of scenarios. We bid on several houses before winning - and Mike and his team supported us through it all.
Response from Lender
Thank you so much for your thoughtful review! It was truly a pleasure helping you through your home-buying journey. I know how competitive and challenging the process can be, so I'm glad I could provide the guidance and support needed along the the way. I thoroughly enjoyed talking through the different scenarios until you found the right home. Thank you for trusting me throughout the process - it means a lot! Congratulations again, and I wish you many years of happiness in your new home!!
My home buying process was very smooth with the exceptional help from Michael Gliottone. He had exemplary knowledge of the business and extraordinary home buying affair. I will refer Michael and Guarantee Rate to any and everybody I know who are looking to purchase a home to this Mortgage Company in the future. Thanks again Michael and all your team for all you have accomplished to allow for this great opportunity in owning our first home. My wife and I will always be grateful, and we look forward to working with you all during our investment home property in the near future. Blessings to each and everyone at Rate.
Michael Gliottone provided both exceptional service and communication but also options to best accomplish our financing needs.
AAlfred H.
Mike is the best! One of my real estate teams preferred lenders for years now. He has amazing communication, knowledge and professionalism and is a genuinely nice person as well. You can't go wrong with him as your lender.
We had a great experience with Michael. Of all the mortgage people we spoke with, he did the best job clearly explaining the process, what all the jargon meant, next steps, etc. He was also persistent in keeping an eye on the mortgage rates when things were a bit rocky with the market. We were so happy that in the end his company had the best fixed rate, because it was our hope to put our business with him. I would definitely recommend Michael for his clear communication and friendly demeanor!
Michael is THE BEST!
We purchased our home last year and we decided to go with Guaranteed Rate (technically, Michael). Our realtor referred us to Michael, one of a handful and we had consulted few other mortgage providers but no body could make us feel comfortable like Michael did. They took the time to walk us through each of the items, explained process in advance so we are aware and are able to make informed decisions.
Michael and their entire team made us feel important each time with their customer service. The whole mortgage process was seamless.
Almost one year in and Michael still responds with the same urgency as they first did!
I will refer Michael and team to anyone who’d ask me any day! :)
I had a fantastic experience and have already referred two people to him in less than a month. He and his team are friendly, approachable, knowledgeable and truly walked me through the mortgage process with transparency! I got a great rate and great service!
Buying a home during a pandemic, at the end of the year, and with closing day less than a month away would normally be a difficult feat, but Mike and his team made it so easy. I was able to submit documents virtually and they gave me updates from the underwriters throughout the whole process to ensure we resolved every inquiry quickly. I had to close on the home virtually and thankfully Mike and his team were able to provide me that service. It was a new process for everyone involved. I was able to call Mike whenever I had questions and I closed on time, three days before the Christmas holiday!
Michael for the second time we used him in just over 2 years provided not only mortgage application services but also helped guide us through the process and offered choices on how to proceed. He reviewed and help make recommendations on how we could improve credit score for lower rate. He constantly provides quick responses to questions and always day or night available to provide personal assistance. He is constantly involved on a personal level with the loan process. Michael helped us with a refinance this time and 2 years ago our home purchases. He was able to save us 20% on our mortgage payment and was able to covert variable adjustable rates to a fixed rate and a rate better than expected.
Michael came recommended to me from a close friend and I was extremely satisfied with my experience. This was my first time buying a house and even though I did lots of research I still had a ton of questions that Michael was able to answer. He was always available and was able to quickly turn around pre-approval docs when I was ready to make an offer on a house. As a self-employed person during the Covid pandemic, there were a few extra steps I had to take for my loan to be approved but Michael and his team made every step of the process as easy as it could be. I would definitely recommend Michael!
Mike was very knowledgeable and responsive throughout the entire process! His loyalty was consistent, he was professional and had great service. He will def recommend him to friends and family! Mike even still checks on me after I purchased the home!
So often you here about the headaches of working with a lender when buying a house. I can say from the second I spoke with mike on the phone the process was nothing but seamless... I didn’t even know I was buying a house at some points! Mike was available any time of day by text or phone, Provided great recommendations, and had a very helpful team. Everything was quick and easy, right down to close. I will absolutely use mike and his team on any future purchases. Complete gentleman and stand up guy. Would recommend to anyone.
I began the home buying process right in the middle of Covid. Mike made the process so stress free in the midst of a very chaotic time. I can’t imagine how great he’d be during normal circumstances. He was empathetic, efficient and compassionate. I couldn’t have asked for a better lender!
Mike was very professional. He was very efficient and worked quickly. Anything that we asked for was basically completed in less than a day. He ran numbers on specific homes that we liked and even had a comparison on each home and the cost breakdown; this helped my wife and I make informed decisions about the home we chose. He expalined everything in detail and answered all of our questions. Everything went very smoothly down to closing day in regards to our mortgage. I would recommend Mike to anyone. Guarantee Rate made our dream home come into reality. Thank You!
Mike and his team have done a great job not only with my personal mortgage needs but also with those of all the clients I have referred to him. Mike makes it easy and comfortable for me to send clients, friends and family to him for their residential and commercial loan needs. He gets the job done.
