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5800 Old Pineville RoadSuite T2-2Charlotte, NC 28217Based on 52 star reviews
Based on 56 reviews
Ratings include all 56 reviews. Reviews collected directly from clients are shown only with their permission.
Sahaad provided great customer service throughout our entire home buying process! She was very professional and knowledgeable. We would highly recommend!
Response from Owner
Kinyetta, it was an absolute pleasure guiding you through your home-buying journey! I'm so glad our team could provide the professional support you deserved. Enjoy your wonderful new property and please stay in touch.
Sahaad was amazing. Great service from Sahaad. Highly recommend.
Sahaad Washington was a dream to work with
Awesome people to work with
Personal experiences with.... a Personal Touch of Class!! I hope to invest in the Future and RATE will be there with me!!
Working with Sahaad Washington was a seamless experience from start to finish. She was professional, highly responsive, and genuinely dedicated to making sure everything went smoothly. Every interaction left me confident I was in good hands. I would not hesitate to work with her again or recommend her to anyone.
Awesome was Sahaad very attentive
My experience at Rate, with my lender went very well! I appreciate Ms. Sahaad & her entire team, who were superb. They were very professional and knowledgeable throughout my process. I would certainly recommend them to others!
The overall experience as well as the staff experience
Good experience
The whole process was made easy. Very accessible. Always had answers. Patient. Professional. Awesome people just as people as well.
The level of professionalism and care I received was truly outstanding.
I recently closed on my home, and I wanted to take a moment to share how grateful I am for the outstanding service I received from your team. From start to finish, the entire process was handled with professionalism, patience, and care. Buying a home can feel overwhelming, but you made everything clear and manageable. You were always available to answer my questions, no matter how big or small, and took the time to explain every step so I felt confident and informed throughout the process. Your responsiveness, knowledge, and dedication truly made a difference. I always felt supported and reassured, which meant so much during such an important milestone in my life. Thank you again for your hard work and commitment to helping me successfully close on my home. I will absolutely recommend your agency to anyone looking for a smooth and positive home loan experience. Sincerely, Kianah Massey
Simply the best! She walked us through the entire process from beginning to end.
Sahaad and her team at Rate were exceptional to work with from start to finish. They truly embodied what it means to be a client advocate. Throughout the process, we were dealing with an unnecessarily difficult seller, yet Sahaad consistently went to bat for us and navigated every challenge with professionalism and determination. She kept us focused on exactly what was needed from our side while skillfully shielding us from much of the behind-the-scenes drama. Her patience, perseverance, and clear communication were second to none, and they made a stressful transaction far more manageable than it could have been. I’m incredibly grateful for the level of support and dedication we received. We absolutely look forward to working with Sahaad and the Rate team again on our next project. Thank you again for your commitment, guidance, and for ensuring we made it across the finish line.
Sahaad and her team at Rate were exceptional to work with from start to finish. They truly embodied what it means to be a client advocate. Throughout the process, we were dealing with an unnecessarily difficult seller, yet Sahaad consistently went to bat for us and navigated every challenge with professionalism and determination. She kept us focused on exactly what was needed from our side while skillfully shielding us from much of the behind-the-scenes drama. Her patience, perseverance, and clear communication were second to none, and they made a stressful transaction far more manageable than it could have been. I’m incredibly grateful for the level of support and dedication we received. We absolutely look forward to working with Sahaad and the Rate team again on our next project. Thank you again for your commitment, guidance, and for ensuring we made it across the finish line.
Ms. Sahaad Washington and her team were available and professional to answer any and all questions even beyond business hours. They took us through the process step-by-step. Their patience was beyond commendable.
My experience with Sahaada Washington was excellent. She demonstrated impressive knowledge across the board and was incredibly patient when handling documentation and answering my questions. I felt completely at ease throughout the process. If you're looking to buy a home, Sahaada is the lender you want—I'm very satisfied with her service. Thank you once again!
Super helpful in getting me a really fast closing on my new house!
Best group to work with!
During my first time home buying experience, Sahaad made sure to make me feel as comfortable as possible. I couldn't have asked for a better individual to help me procure my loan for my home. She did anything and everything she could to eliminate/reduce the stress that comes with this process. I can't thank her enough for everything!
Thank you for the great help and the excellent service! You guys are the best, and I highly recommend you. Everything went smoothly, and I truly appreciate all the help and consideration.
Sahaad was very knowledgeable & efficient. Simplified the loan process for a quick turn around. She very swift with her response time to any questions I had.
Ms Washington’s team was supporting and patient throughout this entire process with me.
I recently refinanced my home with Rate. It was the most stress-free process that I’ve ever experienced. My loan was cleared in just 9 days!!! Everyone involved was very personable and professional. I truly appreciate the time and effort spent by all involved to ensure I received the best rate. I must give a huge shout out to Sahaad Washington for taking the lead!!! She’s simply amazing!!!😊
Sahaad was Very Professional, Very patient and explained things well
They treated me like a person, not just a number. They tailored the loan options to fit my unique situation perfectly.
I had the best experience working with Sahaad and her team at Rate, they go above and beyond to deliver quality service and customer experience. Thank you for making this journey as effortless as possible!
Sahaad Washington is by far the best loan officer that I have worked with in over 15 purchases.
Excellent loan officer who pays attention to details.
This home buying experience was easier than my last vehicle purchase. Sahaad and staff are masters of helping potential homebuyers to become home owners.
Sahaad was absolutely great. She ensured I felt comfortable with every decision as we moved forward with each step getting to the closing table. Provided me with insightful knowledge so I knew exactly what was going on and what was next to come. Sahaad was very responsive to all my questions and concerns with amazing customer service. Her personality was great and welcoming, I’ll recommend Sahaad to everyone I know looking to purchase a home. Can’t wait to work with Sahaad again in the future on my next purchase.
No written review
The customer service was excellent. There was great attention to detail and communication.
Sahaad Washington is an excellent representative for VA loans based off of my reason experience. She is always calm and keeps her clients from panicking, she is a very professional person at all times, I cannot thank her enough.
Ms. Sahaad Washington treated us with respect, patience and professionalism.
Great customer service
My mortgage advisor Sahaad Washington made my home buying process very easy
Sahaad was very helpful and always was answering my questions in time
Sahaad Washington and the team of professionals were attentive to my needs, thorough and efficient to execute all matters concerning me. In addition the clear knowledge they provided during my home buying process was invaluable. They were dillegent, honest and professional and I highly recommend recommend them.
Knowledgeable and efficient service.
Sahaad is the best, made my first home buying experience easy and was very transparent. She was very helpful and always on top of everything and really made me feel like we was in this together.
Ms. Washington, always displayed professionalism and patience during our homebuyer’s experience. She encouraged us to “take a breath” when we felt overwhelmed providing a load of information. She and her team were available to answer questions with clear explanations. She walked us through it step-by-step until we were handed the keys to our brand new home. Please don’t hesitate to contact them for your mortgage needs.
Quick and excellent service. Sahaad and her team were knowledgeable and and prompt with getting everything in order for a smooth closing.
Was there for me every step of the refinancing process
Sahaad is very knowledgeable about the various loan products offered by Rate.
Because the loan officers and other support staff were so helpful
Great service, creativity and hard work.
Excellent service!!
I give 5 stars because after a brief conversation via a mutual Developer today she exemplified her enthusiasm and professionalism. She scheduled a follow-up zoom meeting within 24 hours to pull the Development Group together to help us through the process of Manifested Promises with Provision for the Vision.