Ratings include all 64 reviews. Reviews collected directly from clients are shown only with their permission.
Tom was great! Answered all of my questions… and I had a lot as a first time homebuyer haha! He always answered the phone without hesitation to make sure I completely understood everything and that I was comfortable with the plan. Tom was great to work with and I will recommend him to everyone!
Response from Owner
Hi Allie, thank you so much for your thoughtful review! It was truly a pleasure helping you navigate your first home purchase and answering all of your questions along the way. I’m so glad I could be available whenever you needed and help you feel comfortable and confident with the plan. Congratulations again on becoming a homeowner, I really appreciate your recommendation and wish you all the best in your new home!
Tom was exceptional to work with from start to finish during the purchase of our first home. He answered all of our questions, concerns, and hypotheticals with a great display of knowledge & professionalism, and has the ability to explain the complexities of the lender process in a way that anyone can understand. I highly recommend contacting Tom to be your next lendor.
Response from Owner
Hi Zack, thank you so much for your kind words! It was a pleasure helping you and Allie through the purchase of your first home. I’m glad I could answer your questions, address your concerns, and make the lending process easier to understand from start to finish. Congratulations on your new home and thank you sincerely for your recommendation!
I had a great experience working with Tom to purchase my first home. He was always prompt in his communication and incredibly willing to answer all of my questions and explain things in a way that I could easily understand. I felt reassured and supported every step of the process, which made buying my first home feel much less overwhelming.
Response from Owner
Maddie, thank you so much for the wonderful review! It was truly a pleasure helping you purchase your first home in the Cincinnati area. I’m so glad you felt supported and informed throughout the process. Making home buying feel clear and manageable is always my goal. Congratulations again on your new home, and please don’t hesitate to reach out if I can ever help in the future!
Tom was extremely helpful, friendly, always answered any questions I had and consistently got back to me immediately if I needed anything.
KKaren M.
Excellent service.
RRobert G.
Tom was excellent to work with and successfully secured the loan approval on a tight schedule. His communication frequency was perfectly balanced.
Response from Owner
Thank you so much for your kind words, Todd. It was a pleasure helping you with your mortgage and being part of your home purchase. I’m glad we were able to secure the loan approval on a tight schedule and that my communication felt balanced throughout the process. Wishing you all the best in your new home!
I highly recommend Tom Glover. He has a wealth of experience, and the service is top-notch.
Response from Owner
Hi Rob,
Thank you so much for the kind words! It was a pleasure helping you through your refinance, and I’m really glad to hear you had a great experience. I truly appreciate your recommendation and trust.
If you ever need anything in the future, don’t hesitate to reach out, I’m always happy to help.
Tom
Working with Tom for our mortgage was such a great experience from start to finish. He made the entire process smooth, easy to understand, and way less stressful than we expected. He was always available to answer questions, kept us updated every step of the way, and truly cared about helping us find the best option for our new home. We’re so grateful for all of his hard work and support throughout this process. Highly recommend Tom to anyone looking for a knowledgeable, trustworthy, and genuinely caring mortgage lender!
Response from Owner
Thank you so much for the wonderful review, Emma! It was truly a pleasure helping you navigate your first home purchase and making sure the experience was as smooth and stress-free as possible. I know how big of a milestone this is, and I’m so happy we found the best option for your new home. I really appreciate your kind words about the updates and support throughout the process. Congratulations again, and please feel free to reach out if you ever need anything else!
I worked with Tom for a little over a year before I was able to close on a house. He was very patient answering all my questions and took time to make sure I understood every part of the process. I highly recommend working with him.
Response from Owner
Erika, thank you so much for the kind review! It was a pleasure working with you over the past year and helping you purchase your first investment property. I’m glad I could answer your questions along the way and make sure you felt confident at every step of the process. Congratulations again on your purchase, and thank you for trusting me, I truly appreciate the recommendation!
this was my second time going through the loan process with Rate and it was exceptional experience
CCharles A.
Tom was super helpful and very patient with answering my questions and moving the process along.
EErika F.
Tom and Jackie were very easy to work with, patient and helpful during the application process.
JJames K.
Tom was very knowledgeable and responsive. He made the process easy and got our loan closed in less than two weeks! Highly recommend using him to help you purchase or refinance a home!
Response from Owner
Thank you very much, Brittany! It was a pleasure helping you with your refinance. I’m glad I could make the process smooth and stress-free, with a very fast closing. I truly appreciate your kind words and your recommendation. Wishing you all the best, and I’m always here if you need anything in the future!
#MortgageRefinance #HomeLoans #RefinanceExpert #MortgageProfessional #HomeFinancing
Tom was great to work, very patient and instructive throughout the loan process.
Response from Owner
Thank you so much for the kind words, Jim! It was a true pleasure working with you on the financing for your beautiful new construction home. Building a house is a major undertaking, and I’m glad I could provide the patience and guidance needed to make the loan process as smooth as possible. Congratulations on your new home, I wish you many happy years of memories there!
#MortgageExpert #NewConstruction #HomeLoans #CustomerService #MortgageBroker
Tom and Rate.com are amazing partners! We have worked with Tom Glover four times now (purchase and refinance) over the past 15 years and are always happy. Tom has great rates, excellent communication, closes on time, and is always making sure we are happy. If we end up moving again, we will call Tom a 5th time!
Response from Owner
Brad, thank you so much for the incredible review and for trusting me again with your refinance! Working with you over the past 15 years, through multiple purchases and refinances, truly means a lot. I’m grateful for your loyalty and thrilled to hear that my communication, rates, and on-time closings continue to deliver the experience you expect.
If you ever decide to make another move, I’ll be ready to help for the 5th time! Thanks again for being such a fantastic long-term client.
#RefinanceExpert #MortgageLender #TomGloverLoans #RateCom #HomeLoanRefinance #TrustedLender #OhioMortgageLender #FiveStarService
Tom was fantastic to work with. He was incredibly responsive, made himself available and ensured I understood each and every step of the process.
Response from Owner
Luke, thank you so much for the great review! It was a pleasure helping you navigate the homebuying process for the first time. I’m glad my communication and availability made everything clear and comfortable from start to finish. Buying your first home is a big milestone, and I’m grateful you trusted me to guide you through it.
If you ever need anything in the future or simply have mortgage related questions, I’m here to help!
#FirstTimeHomeBuyer #MortgageLender #TomGloverLoans #HomeLoanExpert #OhioMortgageLender #FiveStarMortgageExperience
Tom was very helpful and thorough during the process leading up to buying our new home. Whenever we had a question he was able to guide us in the right direction.
Response from Owner
Alaina, thank you so much for the kind words! It was a pleasure helping you through the steps leading up to your new home purchase. I’m glad my guidance and thorough approach made the process easier and gave you the clarity you needed along the way.
Your trust means a lot, and I’m always here if you have questions or need support with future home financing.
#HomeBuyingJourney #MortgageLender #TomGloverLoans #HomeLoanExpert #OhioMortgageLender #ClientFocused
They answered all of my questions and returned my call the same day. They kept me informed with each step.
Tom Glover was amazing.
JJanet S.
Tom was extremely helpful in getting a loan quickly and at a competitive rate. His knowledge, experience, timeliness, and professionalism was instrumental in us buying our first home.
Response from Owner
Eva, thank you so much for the wonderful review! I’m thrilled to have helped you secure a competitive loan quickly and make your first home purchase a success. Your kind words about my experience, communication, and professionalism mean a lot.
It was a pleasure guiding you through the process, and I’m always here if you need anything as a new homeowner or whenever you’re ready for your next step.
#FirstTimeHomeBuyer #MortgageLender #TomGloverLoans #HomeLoanExpert #CompetitiveRates #OhioMortgageLender #FiveStarExperience
This is my first home, the Team at Rate was immensely helpful, and kept me at ease and less worrisome with daily reminders throughout the process. We were able to close quickly and easily.
100% recommended!
Response from Owner
Thank you so much for sharing your experience and congratulations on buying your first home Scott! 🎉 Our team at Rate is thrilled to have guided you through the home buying process and made it smooth and stress-free. We know how important clear communication and timely updates are for first-time home buyers, and we’re glad our daily reminders helped keep things on track for a quick and easy closing. Enjoy your new home and thank you for recommending us to others beginning their first home purchase journey!
Good people who are professional, attentive, knowledgeable, and easy to work with.
Response from Owner
Thank you so much for the kind words Steve! It’s always a pleasure working with you, and I truly appreciate the trust you’ve placed in me over the years. I’m glad we could make the process smooth again for your new home. Wishing you many happy memories there—thanks for continuing to let me be part of your journey!
Tom
I would recommend Rate very highly.
They explained and answered every
question I asked.
They were very pleasant and knowledgeable.
Jan
Response from Owner
Thank you, Jan! It was such a pleasure helping you with your move and making the transition to your new condo as easy as possible. I really appreciate your kind words and trust throughout the process. Wishing you all the best as you settle into your new home.
Tom
Tom Glover and team at Rate mortgage are outstanding. Tom was efficient, clear, and cordial. The team didn’t miss a beat, got me a great rate, and closed my loan in just a few short weeks. It was a pleasure working with Rate, and I would always return there for business. They receive my highest lender recommendation!
Response from Owner
Thank you so much for your kind words JD! It was a pleasure helping you secure a mortgage to purchase your home. At Rate, my team and I strive to make the home loan process efficient, clear, and stress-free, while getting our clients the best possible rate. I’m thrilled we could close your loan quickly and provide a great experience. Your recommendation means a lot, and I look forward to helping you—or anyone you refer—with future home financing needs!
#HomeMortgage #MortgageRate #BuyAHome #HomeLoan #MortgageLender #Rate #Refinance #RateMortgage #TomGlover #HomeBuying
It was a pleasure working with Tom and his team. Tom's communication throughout the loan process was excellent. He kept informed every step of the way, promptly responded to calls and emails, and made the process comfortable and confident!
Response from Owner
Thank you so much for the kind words! I'm glad to hear our communication made the loan process smooth and comfortable for you. Whether it's a first-time home buyer or a seasoned homeowner, staying informed and confident every step of the way is exactly what we aim for. We truly appreciate your trust and the opportunity to help you through such an important milestone!
#FirstTimeHomeBuyer #StressFreeHomeBuying #TomGloverMortgage #HomeLoanSupport #ConfidentClosing #MortgageMadeEasy #TrustedLoanOfficer
Working with Tom Glover and his entire team was an outstanding experience from start to finish. Tom was always available to answer my questions and explain every step of the process with patience and clarity. What could have been a stressful journey became smooth and manageable thanks to his professionalism, dedication, and knowledge. I truly appreciate the support and excellent service I received. I highly recommend Tom and his team for anyone going through the mortgage process.
Response from Owner
Thank you so much for the thoughtful review! Helping first-time home buyers navigate the mortgage process with confidence is something I truly care about, and I’m thrilled to hear your experience felt smooth and stress-free. Our team is dedicated to making sure every question is answered and every step is clearly explained—especially for those buying a home for the first time. We truly appreciate your trust and recommendation!
#FirstTimeHomeBuyer #MortgageMadeEasy #HomeLoanHelp #TomGloverMortgage #HomeBuyingJourney #NewHomeOwner #MortgageSupport #LoanOfficerYouCanTrust
Everyone was so knowledgeable and helpful with this complicated process. They were sensitive to the emotional nature of my need to refinance due to the death of my husband. I needed it to happen quickly due to financial circumstances and they worked all hours of each day until the process was completed. I am very grateful.
Response from Owner
Thank you so much for your kind words Barb. We are truly honored to have helped you through such a significant and emotional time. Reverse mortgages can be complex, especially when navigating them during a life transition like the loss of a loved one. Our entire team is committed to making the process as smooth, compassionate, and efficient as possible—because we understand it's more than just a financial decision, it's a deeply personal one.
We're grateful you trusted us to help you access the equity in your home quickly when you needed it most. If others are exploring a reverse mortgage, we’re here to guide you every step of the way.
#ReverseMortgageHelp #SeniorHomeLoans #MortgageWithCompassion #HomeEquityForSeniors #RefinanceAfterLoss #TrustedMortgageAdvisor #ReverseMortgageRefinance
Working with Tom was an absolute pleasure from start to finish. As a mortgage rate lender, he made what could have been a stressful process feel smooth and straightforward. He was always quick to respond, incredibly knowledgeable, and took the time to explain all of my options in a way that made sense. I truly felt like he had my best interest at heart every step of the way. Thanks to Tom, I locked in a great rate and closed without any surprises. I would 100% recommend him to anyone looking for a trustworthy and reliable mortgage professional!
Response from Owner
I appreciate the kind words Niki, thank you! It was truly a privilege to help both of you on your journey as a first-time homebuyers. Buying your first home can feel overwhelming, so I'm grateful I could help make the mortgage process feel clear, smooth, and stress-free. My goal is always to offer fast communication, honest guidance, and a full breakdown of loan options—so you can make confident decisions with no surprises at closing.
Locking in a great rate and closing smoothly is a win worth celebrating! If you or someone you know is getting ready to buy their first home and needs a trusted mortgage lender, I’m always here to help.
#FirstTimeHomebuyer #HomeLoanHelp #MortgageMadeEasy #TrustedMortgageLender #HomeBuyingSupport #LoanOptionsExplained #BuyAHomeWithConfidence #LowRateMortgage
Tom makes the process of refinancing easy and stress free. He’s always available for assistance and sends frequent updates on your loan status. I trust his guidance and he’ll definitely work to get you the best rate!
Response from Owner
Thank you so much for your kind words and trust in my services! I’m thrilled to hear that you found the refinancing process easy and stress-free. My goal is to ensure that every client receives clear communication and personalized guidance throughout their journey. Keeping you informed with frequent updates and finding the best possible interest rate is always my top priority.
If you or anyone you know is looking to refinance or needs help with a mortgage lender, I’m here to make the process smooth and straightforward. Thank you again for your feedback—it’s clients like you who make my work so rewarding!
#RefinancingMadeEasy #MortgageLender #LowInterestRates #StressFreeRefinance #BestRates
Tom was awesome through the whole process, he was always there to answer any questions I had. It was a great experience working with Tom, he explained everything & was very helpful. I would recommend Tom & Guaranteed Rate! Thank you!
Response from Owner
Thank you for the kind words Missy, I greatly appreciate it! I'm glad I was able to help with your home purchase and hope you have many years of enjoyment there. Feel free to reach out any time with mortgage related questions. Thanks again
Always on time and keep on track. It has the best rate.
SShuting Z.
Tom was very helpful in determining the best route for the refinances of my rental properties. Communication was excellent and the whole process was very smooth!
Response from Owner
Thank you so much for your kind review Andrew! I’m happy to hear that you had a smooth experience refinancing your rental properties. It was a pleasure helping you determine the best financing options for your investment properties, and I’m glad the communication met your expectations. If you need assistance with any future investment property financing or have questions about other mortgage needs, please don’t hesitate to reach out. Thank you again for choosing me, and I look forward to working together again!
Tom was extremely resourceful throughout my home buying process and was easily accessible to respond to any questions that I had.
Response from Owner
Hi Nick,
Thank you so much for your kind words and taking the time to leave a review! I'm thrilled to hear that you found my support helpful during your home buying journey. As a mortgage loan officer, my goal is always to ensure that first-time home buyers and seasoned homeowners alike have a smooth and stress-free experience. Being available and resourceful is a priority for me, and I’m glad I could be there to answer all your questions.
Whether you’re a first-time home buyer looking to secure your dream home, or navigating a more complex mortgage situation, it’s important to have someone in your corner who’s committed to finding the best solutions for your needs. I appreciate the opportunity to have guided you through this significant milestone, and I’m always here if you or anyone you know needs assistance in the future.
Thanks again, and I wish you all the best in your new home!
First time buying a home. Tom was always available and quick to answer any questions I had. He made the process less frightening and explained each step for me. Being an out of state buyer, this made me so much more at ease. I would definitely use him and Guaranteed Rate again.
Response from Owner
Thank you Sylvia, it was a pleasure working with you to purchase your first home. I know being a first time homebuyer can be a daunting endeavor and I'm glad I was able to help make the process easier for you. I hope you enjoy your new place and being closer to your daughter. Feel free to reach out to me any time. All the best!
As an experienced Realtor in Northern Kentucky, I know the importance of working with a lender that has a wealth of knowledge and array of products to help a wide variety of clients and situations. Tom has been wonderful to work with in multiple transactions, ensuring that my buyers are educated, informed and confident that they have the best loan product that fits their needs. Tom communicates with myself and my buyers throughout the process to ensure a smooth transaction from pre-approval to the closing table, and beyond. I am always amazed at how helpful Tom is, and I am so thankful for his dedication to his clients, and I always look forward to working with him!
Response from Owner
Thank you Shane for taking the time to share your experience working with me. Your words truly resonate with the commitment I strive to uphold for each of my clients. It's been an absolute pleasure collaborating with you on multiple transactions, and I deeply appreciate your recognition of the effort I put into ensuring a seamless journey for your buyers.
I firmly believe in the power of communication and transparency throughout the lending process. From the initial stages of pre-approval to the final moments at the closing table, I make it my priority to keep both you and your buyers well-informed. Your trust in my expertise and dedication means the world to me, and I'm grateful for the opportunity to assist in finding the best loan products tailored to your clients' unique needs.
I'm humbled by your kind words and look forward to continuing our successful partnership in the future. Should you or your clients ever require assistance or have any questions, please don't hesitate to reach out. Thank you again for your heartfelt recommendation.
Warm regards,
Tom Glover
Buying a house in today’s economy isn’t easy, but Tom made the process as easy as possible. I’m a first time home buyer and he was always available to talk to when I had questions about the loan process and what all it meant.
Response from Owner
Hi Miranda,
You were a pleasure to work with and thank you for the kind words! This is a very challenging market, especially for first time home buyers. It always make me happy when I'm able to help someone purchase their first home and begin their real estate journey. I hope you enjoy your home for many years to come. Feel free to reach out to me anytime.
All the best!
My husband and I have been looking to buy our first home for 3 YEARS and finally just closed on 11/20. Through this entire process, we have had Tom Glover in our corner fighting for us. We saw dozens of homes, and Tom was always on top of things making sure we had our preapproval letters along with anything else we might need. We went under contract a few times with different homes and reached out to other lenders to compare, but no one was as professional, even-keeled or as knowledgeable as Tom. During our closing, Guaranteed Rate made sure it went smoothly. Even our realtor said she hadn’t seen a closing go so easily because you’re able to sign most of the documents online ahead of time. Everyone on the team, especially Tom, was readily available and willing to answer any questions we had. I 100% recommend Tom and his team!
Response from Owner
Hello Michele,
Thank you for sharing your incredible journey as first-time home buyers! It was an absolute pleasure being in your corner throughout these three years. Your trust in me and the team means everything.
Your commitment and perseverance in finding the perfect home were inspiring. I'm thrilled we could assist you with all the pre-approval letters and anything else you needed during the extensive search. I am grateful for your recognition of our dedication to professionalism and knowledge.
Making the closing process smooth and efficient is always our goal and it's good to hear the comment from the agent. Your positive feedback reinforces our commitment to excellent service.
Your recommendation is deeply appreciated, and please know that I'm here for you for any future assistance. Congratulations again on this milestone, and may your new home be filled with countless cherished moments.
Warmest regards,
Tom Glover
Guaranteed Rate
Tom and his team provided exceptional service and were easy to work with throughout the entire lending process. As a first time home buyer, I felt confident navigating the competitive housing market and volatile interest rate environment we’re currently in. I was able to find the perfect home at an affordable cost thanks to Tom’s expertise and genuine care. I would strongly recommend him and his team for any of your family’s lending needs.
Response from Owner
Hi Mike,
Thank you for taking the time to share your feedback. It was an absolute pleasure working with you throughout the lending process. As a first-time home buyer, I understand the challenges that come with navigating the competitive housing market and volatile interest rate environment we're currently experiencing. I'm thrilled that we were able to provide you with exceptional service and make you feel confident throughout the process.
Finding the perfect home at an affordable cost is a significant achievement, and I'm glad that my expertise and genuine care played a role in making it happen for you. It's incredibly rewarding to help my clients choose the best mortgage option for them and be a part of their home buying journey.
I genuinely appreciate your strong recommendation. It means a lot to me and my team. We're dedicated to meeting the lending needs of clients like you and ensuring their satisfaction.
Please don't hesitate to reach out with any future lending needs you or someone you know may have, I'm here to help. Thank you once again for choosing me and my team for your mortgage lender.
Warm regards,
Tom Glover
VP of Mortgage Lending
Guaranteed Rate
Cincinnati Ohio
As a first time homebuyer, Guaranteed Rates’ team did an amazing job helping me go through financial options for loans and various scenarios. They communicated very well with me and walked me through each step of the way. I would definitely recommend Guaranteed Rate!
Response from Owner
Dear Zach,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that, as a first-time homebuyer, our team at Guaranteed Rate was able to assist you in navigating through the various scenarios and mortgage options to find the best fit for you.
We understand that buying a home can be a daunting process, but we firmly believe that effective communication and guidance are key to making it a smooth journey. It brings us immense joy to know that our team communicated with you every step of the way, ensuring that you felt supported and informed throughout the entire process.
Your recommendation means the world to us! We take great pride in providing exceptional service to our clients, and your positive feedback serves as a testament to our dedication and expertise. We are grateful for the opportunity to have been a part of your homebuying journey.
Once again, thank you for choosing Guaranteed Rate. We greatly appreciate your trust and confidence in our services. If you ever need any further assistance or have any questions in the future, please don't hesitate to reach out. We are here to help.
Congratulations on your new home, and we wish you all the best!
Warm regards,
Tom Glover
Guaranteed Rate Team
Cincinnati, Ohio
Tom is outstanding! We have used him for 2 separate transactions and he has handled everything smoothly and efficiently.
If you need to get things done, he is the guy in lending!
Response from Owner
Thank you for your business. I appreciate the kind words Neha!
I recently bought my first house, and Tom was great! He walked me through the process and answered all of my questions. He made the experience so much easier. I HIGHLY recommend Tom and Guaranteed Rate.
Response from Owner
Thanks for the kind words, it was a pleasure working with you as well! I hope you enjoy your new home. Let me know if you need anything down the road. Best Regards
The entire refinance process from start to finish was a breeze, even during a worldwide pandemic. Tom and his team kept me updated every step of the way. I highly recommend Tom.
Response from Owner
Thanks for the kind words Steve! We appreciate your business.
