Jennifer Taylor and the team at Rate are incredible to work with! Very knowledgeable, quick to respond to all questions, and super friendly and positive to work with. I would definitely recommend working with Jennifer!
Stephanie S.View on Google
Location & hours
Open in Google Maps445 Dolley Madison Rd.Suite 210Greensboro, NC 27410
Jennifer Taylor at Rate (NMLS #421840)
Today · 9 AM – 5 PM
Office hours
- Monday
- 9 AM – 5 PM
- Tuesday
- 9 AM – 5 PM
- Wednesday
- 9 AM – 5 PM
- Thursday
- 9 AM – 5 PM
- Friday
- 9 AM – 5 PM
- Saturday
- Closed
- Sunday
- Closed
Reviews
Write a reviewRating5.0363 reviews
Satisfied98%367 reviews
Average rating
5.0/5
Exceptional rating
Based on 363 star reviews
Satisfaction
98%
Loved by clients
Based on 367 reviews
Ratings include all 367 reviews. Reviews collected directly from clients are shown only with their permission.
The process was smooth and they made sure I understood everything
Tiffany W.
The people I worked with were amazing!
Rachel H.
Jennifer helped us learn about the 2-1 buy down which was perfect for us. Good communication.
Response from Owner
Krisi thank you so much for the review. I am honored that you trusted me with your home finance needs. When a realtor uses our services it is quite an honor. I am glad the 2-1 Buydown strategy worked for you. Congratulations!
Krisi M.View on Google
Jennifer was great to work with in getting my mortgage loan. Went above and beyond to make sure everything went smooth and we were ready to close a week earlier than the closing date.
Response from Owner
Welcome to NC David! I wish you the best in this new and exciting chapter of your life. I strive to make every homebuyer feel the way that you do. Thank you for taking the time to write a review and for the 5 stars. Much appreciated!
David B.View on Google
Jennifer is the absolute best !!! She is prompt, quick to answer any questions and easy to work with ! ⭐️⭐️⭐️⭐️⭐️
Response from Owner
Stacey thank you so much! The trust you and Paul have put in me for your mortgage decisions over the last 10 years is greatly appreciated. I am always just a call or text away.
Stacey D.View on Google
It was an absolute pleasure working with Jennifer. We feel now as if we have new friends on North Carolina.
David S.
Jennifer was super helpful. She answered all our random questions, and ran numbers for any scenario we came up with. She had great suggestions, and made things make sense. I am NOT a numbers person at all, but she took the time to make sure we understood and was very open to explain literally anything, more than once if needed and with patience! Couldn't have asked for a smoother process. I will absolutely call her if I need anything in the future!
Response from Owner
Jennifer, thank you very much for the review. It was a pleasure helping you and your husband purchase your new home. You were very thoughtful to refer your sister to me. I appreciate the trust that you have in me and hope we get to work together again in the future.
Jennifer J.View on Google
Working with Jennifer was an absolute pleasure. We were able to communicate everything thoroughly and thoughtfully. At no point have I felt alone in the slightest when it came to finding MY house. I would absolutely positootly recommend Jennifer to anyone needing to talk mortgage.
Response from Owner
Thank you for the 5 Star Review! I couldn't be more excited for you and your family. Combining a VA Mortgage with NCHFA Down Payment Assistance is a slam dunk!
Luke M.View on Google
Very patient and made sure I completely understood everything. I'm so thankful I decided to go this route
Response from Owner
Thank you Tiffany! Congratulations on your new home. It was a true pleasure to be able to assist you with the purchase of your new condo.
Tiffany W.View on Google
I have worked with Jennifer twice now and each time she has been a step above the rest. She truly makes you feel like you are her only client with how attentive she is through the home buying process. Her service and care are truly top notch. Can't recommend enough!
Response from Owner
Ally, thank you so much for the 5 Star Review. I am always here for you guys if you need me. Enjoy your new beautiful home!
Ally D.View on Google
We’ve worked with Jennifer multiple times through the years and she always been awesome to work with. She’s the best!
Response from Owner
Thanks Mark! I appreciate the trust that you and Erin have in me.
Mark V.View on Google
We just finished working with Jennifer to refinance our home; our third time working with her for our mortgage needs - and we could not recommend her more! She makes the process as easy as it can be and works with you to choose the best financial option for your needs. Her guidance has been priceless for us over the years, and we will work with her every time the need arises.
Response from Owner
Erin, thank you so much for the review. I strive to be a Mortgage Advisor and am grateful for the relationship we have established. I am always here for you guys!
Erin V.View on Google
It was a very seamless process from initial contact to closure
Kimberly R.
professional, responsive, top notch. If I could give them an "11" I would. Jennifer and her team pulled off my loan in less than 2 weeks, OVER A THANKSGIVING HOLIDAY WEEKEND!
Mary S.
Jennifer was outstanding in service and availability! Out of half a dozen lenders that were recommended, she truly provided service a step above the rest. Being a first time home buyer, she was able to effectively clarify all of the new information I needed to know in a step by step fashion (there’s a lot!). She was also available anytime I had a question, regardless of her regular schedule. If you’re looking for a lender who will work diligently to get you into your new home and provide excellent service, I would absolutely recommend Jennifer!
Response from Owner
Aron, I truly appreciate this feedback and the 5 Stars. Working with first time homebuyers is a passion of mine and my goal is for buyers to feel confident and understand the process because it is too important not to. I am so excited for you. Your new home is beautiful and I look forward to working with you in the future on your real estate investment strategy. Congratulations!
Aron M.View on Google
Our first lender fell through. I was referred to RATE by my experienced real estate agent, who had worked with this mortgage broker, many times in the past. That’s where I met Jennifer. She had an obvious “can do” attitude and got us closed in 9 business days! And that was over the Thanksgiving holiday!! If I could give her an 11, I would. Jennifer was obviously very experienced and knew the ins and outs of The loan application process in great detail and in a variety of situations. She was professional, competent, resourceful, and responded to any of my queries within minutes. I had a very nervous seller who was worried when my first loan fell through. Jennifer got us closed within the prior timeframe. THANK YOU, JENNIFER!
Response from Owner
Mary & Gene, thank you so much for trusting me to get this done for you. DSCR loans are one of my favorite for investors. Minimal paperwork & quick closings. I appreciate you taking the time to write about your experience and hope we get to work together again in the future. 11 Stars that would be something!
Mary S.View on Google
I can’t imagine securing a mortgage, and closing on a home without Jennifer Taylor. She was there every step of the way. She covered all the basis to secure a good rate, make sure all docs were signed and she always responded to my questions timely. Jennifer iwas always a delight to work with..
Response from Owner
Freda, I am so glad that you felt you had a 5 Star Experience. Selling and buying a home at the same time, by its nature can be stressful. My goal is to make the mortgage lending part of the process as seamless as possible. Congratulations on the purchase of your new home - just in time for Christmas!
Freda P.View on Google
This is our 2nd time working with Jennifer and I cannot recommend her enough. She is amazing at everything she does. Not only did she reach out to me when rates dropped, she helped us lock in at a lower rate by watching it daily for us. The process for refinancing was so easy, her team was so helpful. Overall, highly highly recommend Jennifer and her team!!!!
Response from Owner
Alexa it was my absolute pleasure to work with you again! I am so glad I was able to help you refinance. Thank you for trusting me a second time. It means a lot.
Alexa W.View on Google
Jennifer was exceptional ! Very patient and prompt with all my questions
Response from Owner
Jodie, thank you for the 5 Stars. I am so excited for you and am confident that you are going to love being closer to your family.
jodie A.View on Google
Jennifer Taylor was our Broker, she lead us through what could have been a stressful experience with ease. She was extremely responsive and walked us through every step of the process always just a prompt phone call or text away. I will reach out to her again with any loan process and recommend her to anyone!
Honey G.
Jenifer was amazing and rate was as spot on with everything.
Benjamin P.
Jennifer and team were great. Open about numbers and expectations.
Zachary W.
Response from Owner
Shannon, thank you for the 5 Stars! I am so glad that we got you closed on time and am so happy for you and your son. Enjoy your new home!
Shannon E.View on Google
The great communication with the lender (Jennifer Taylor) and the ease of use of supplying the required documents and signing the paperwork on the website.
John S.
Great
Joyce G.
My wife and I have known Jennifer for several years as she has been a supporter, friend and sponsor for my sister, Lori Prescott of Lori Prescott Real Estate. I had a conversation a few years ago with Jennifer when my wife and I were just beginning to think about buying a home and she told us what we needed to be working on to make getting a home and mortgage easy. We listened to her advice and got our credit score up and saved for a down payment. A few months ago, when we knew it was the right time to buy, we knew exactly what realtor we would use and which lender we would use. The one-two punch of Lori Prescott Real Estate and Jennifer Taylor of Rate Mortgage was amazing. Jennifer and Lori worked hand-in-hand to make our home buying process so painless and fun! Everything was so streamlined and easy with the process Rate Mortgage uses. We were able to upload all the required documents directly to the website and even sign most of the documents electronically. It was so refreshing to have everything explained up-front with the steps that would be needed to obtain our mortgage and the costs associated with everything. We were so happy when everything was said and done that our costs and fees for our mortgage were a few thousand dollars less than what was anticipated! If you are buying a home you NEED to contact Jennifer Taylor for help with your mortgage – you won’t be disappointed!
Response from Owner
John and Christie, thank you so much for such a thoughtful review. We try to make the process stress-free and I am so glad you appreciated the technology here at Rate. Your new home is beautiful and so spacious! Enjoy hosting your family for the holidays. I know how much you are looking forward to that.
John S.View on Google
My boyfriend and I worked with Jennifer Taylor on buying our first home. She made this process an enjoyable experience and I would recommend Jennifer to anyone buying a home. She was extremely knowledgeable and helped us tremendously.
Response from Owner
Alexandra, I am so grateful that I was able to earn a 5 Star Review from you. Buying a home is a big accomplishment and I am really excited for you guys. Congratulations and enjoy making your new house a home!
Alexandra C.View on Google
Jennifer was great throughout the whole process. She has extensive knowledge and was able to help teach us (first time homebuyers) what we were exactly buying. I would recommend to anyone buying a house to at least inquire with her.
Response from Owner
Joey, it was a pleasure to help you. I am so thankful that the Johnson Family referred you to me. I am here if you ever need me in the future. Enjoy your new chapter in life as a homeowner! Thank you for the 5 Stars!
Joseph S.View on Google
I am an older buyer - 79 years old - and Jennifer could not have been more supportive and encouraging during this process. Buying Real estate is a stressful endeavor, no matter your age, but Jennifer's professionalism and knowledge was invaluable.
Response from Owner
Linda, I couldn't be happier for you! Enjoy your new home to the fullest. I enjoy helping homebuyers in person whenever I can. It was an absolute pleasure to meet you.
Linda B.View on Google
Jennifer Taylor was very helpful, She is very friendly and knowledgeable, She went out of her way to make sure everything was working out the way it was supposed too, even though she was on vacation, She still took time for us. I enjoyed working with her ,
Response from Owner
Glenda, it was my pleasure to assist your family with a cash-out refinance. Thank you for taking the time to write such an encouraging review.
Glenda B.View on Google
Jennifer Taylor was amazing.
Douglas B.
Jennifer Taylor is the gold standard for anyone looking for help with any home mortgage solution. I've enlisted her help many times and she has always come though. My daughter and her husband have also used her with great results.
Response from Owner
Jon, I appreciate you. Thank you for your trust in me and for referring your family members to me. It is my honor to have been able to help all of you. I am always here for you and anyone else you know that I may be able to assist.
Jon L.View on Google
First time I have used Rate and I would use them again. Jennifer was wonderful and kept me updated every step of the way. She also answered all my questions quickly.
Response from Owner
Robyn, I am so glad that working with me and Rate was a positive experience. Thank you so much for the 5 Star Review! If you need anything in the future, please don't hesitate to reach out. I am here for you.
Robyn M.View on Google
Jennifer is amazing!! I have had the pleasure of working with her on a 1st mortgage and a refinance. So I had no issues coming back to her now that my son is looking for his first home. She is not only professional, knowledgeable and responsive but she is patient and kind. She makes herself available anytime to answer questions, run scenarios or problem solve. She truly cares for her clients. I highly recommend her for your mortgage loan needs.
Response from Owner
Yvette, thank you for the confidence and trust that you place in me. Your thoughtful review means so much to me. I am so excited for Matthew to get into his first home. So exciting!
Yvette H.View on Google
I had the pleasure of working with Jennifer for a refinance, and I can't express how grateful I am for her expertise and dedication. When I thought refinancing wasn't an option, Jennifer made it possible. She guided me through each step with clarity, ensuring there were no surprises, making the entire process seamless. Jennifer's exceptional skills don't stop there. She also assisted my son in purchasing his first home last year. Her ability to connect with young people and explain the complexities of the mortgage process without talking down to them is truly remarkable. She expertly guided him through every phase, from qualifying to collaborating with his realtor, navigating the inspection, and understanding the legalities. Her wealth of knowledge in the mortgage industry is impressive, and her approachable nature makes her a joy to work with. No question is too small for Jennifer, and her determination to find solutions is unparalleled. If there's a way, she will find it. Jennifer is simply amazing!
Response from Owner
Dawn, thank you so much for this enthusiastic and complimentary review. It has been a joy to be able to help and get to know your family. Your family is a great example on how some of my customers become friends. I appreciate your support so much!
Dawn J.View on Google
Jennifer is amazing at what she does. She is not only great at her job but truly an expert, and best of the best in her field. As my husband and I were new to the home buying process, Jennifer was always there to help run scenarios, answer questions, and guide us through the ups and downs of home buying. Along with her expertise, Jennifer is hands down one of the most caring and understanding people I know. From a first time home buyer to an experienced buyer, Jennifer is your person. I will be recommending her to EVERYONE! Thank you Jennifer!
Response from Owner
Liz, thank you for your kind and thoughtful sentiments. I am always here for you guys as a resource and advisor. It would be my honor to help anyone you know looking for mortgage guidance.
Elizabeth M.View on Google
Jennifer Taylor is very knowledgeable and pleasant to work with.
Teresa Y.
Jennifer Taylor made this process so smooth. She answered all of our questions in the most helpful and timely way. All documents being electronic helped us to access, read, and sign everything quickly which is what we needed.
Zachary M.
I can’t say enough good things about Ms. Taylor! She meticulously takes you through every step, puts you at ease, and helps you at every turn. She brings a wealth of knowledge, advice & experience, as well as, a genuine care for her clients! You truly feel as if you are in it together! I would , and have, recommended her to family & friends, and I would never go to anyone else! She’s the best!
Response from Owner
Anna, thank you so much for the thoughtful review and for the referrals you have given me over the years. It is always a honor when clients refer their family and friends. And, it is extra special when clients become great friends.
Anna Z.View on Google
Jennifer is an awesome mortgage broker, everything went so smooth, she made it easy as a first time home buyer. She walked me through the whole process step by step. Whenever I had any concerns about any mail that I received that I didn’t understand, I would give her a call and she would go over everything over the phone or in person. Also, she recommended a great realtor for me. Thanks for a job well done!!!!🤗🤗
Response from Owner
Aleshia, thank you for taking the time to review your experience working with me. I always enjoy working with first time homebuyers and strive to simplify the process. Conducing business in person is very enjoyable in this age of technology and I enjoyed getting to know you during the process. Thank you for your referrals as well.
Aleshia F.View on Google
As a realtor, it is important to find a lender that you KNOW will get your client to the finish line! Jennifer is my “go to” lender. When my clients ask me who they should talk to about getting mortgage approval, I can suggest Jennifer with full confidence, because she knows how to educate my clients about their options in a clear and concise way, and she always finds them the best loan product and gets them to the closing table. Just closed one together yesterday that she managed to get done in 16 days!! Probably most important, aside from her knowledge, is her heart to help people. I highly recommend Jennifer Taylor for all your mortgage lending needs!
Response from Owner
Terri, I appreciate you so much. You always go the extra mile for your clients and your communication as the team captain of the transaction is greatly appreciated. It is a honor to be a strategic partner of yours. Your review means a lot to me. Thank you for taking the time to write such a thoughtful review.
Terri C.View on Google
Jennifer is extremely knowledgeable and always put my interest first. Her knowledge and abilities puts her in the top tier of the mortgage industry. She truly cares for her clients and taking care of their needs using various mortgage strategies to help her customers. She's Awesome caring person.
Response from Owner
Frank, thank you for trusting me over the years with multiple mortgages. It is such an honor each time you refer clients to me. I appreciate your support and kind words. Thank you for taking time from your busy schedule to write this review.
Frank M.View on Google
I have worked with Jennifer Taylor at Rate on more than one occasion and I find her knowledge of the vast system of financing amazing. She makes you feel comfortable and is easy to talk to. It is rare that you find that kind of person, but Jennifer fits all the boxes. I would highly recommend her to anyone thinking of purchasing a home or even building one.
Response from Owner
Connie, I appreciate this review so much. I am so thankful that you and Roger trusted me to assist you with two refinances over the years. Your comfortability and trust in me is what I hope every client feels during a transaction. Thanks again!
Connie D.View on Google
Jennifer was a blessing during the time of my loan. She walked me thru it all. I couldn't have done it without her. Very helpful and professional. Thank you!
Response from Owner
Rosa, it was my pleasure to help you navigate the process of buying your new townhome. Thank you for the 5 Star Review and your thoughtful words. I really enjoyed getting to know you throughout the lending process.
Rosa L.View on Google
Jennifer is amazing! She's helped me with my rentals and my personal home. I am looking forward to working with her on my future rentals. Buying a home can be stressful. She took the stress out of it. I'd highly recommend her to anyone looking to buy!
Response from Owner
Joe, thank you for taking the time to write such a thoughtful review. I appreciate your trust and confidence. The changes you have made to your new home look amazing and I so happy for you and your family.
Joe H.View on Google
Jennifer Taylor was so amazing and helpful to us through our whole home purchase journey! So knowledgeable and quick to respond to questions. I would recommend her to everyone!
Response from Owner
Jordan, thank you for taking the time to write such a wonderful review. It was my honor to assist you and Alan. I am so grateful that you and your family are enjoying your home. We are nearing your 1st year anniversary of being homeowners! Congratulations!
Jordan M.View on Google
My husband and I just purchased our first home, and Jennifer was incredibly helpful every step of the way. Her knowledge and patience made all the difference for us as first-time buyers. She answered every question we had with clarity and kindness, no matter how small. I would highly recommend Jennifer to anyone looking to buy a home or refinance— she truly goes above and beyond.
Response from Owner
Andrea, thank you for your glowing review. It was my pleasure to advise you and Zack through this process. I am excited for both of you and look forward to seeing the transformation of this house into your home.
Andrea C.View on Google
Jennifer Taylor is very knowledgeable and a pleasure to work with. This is the second time I’ve worked with Jennifer and highly recommend her
Response from Owner
Teri, thank you for your confidence and trust in me. It was a pleasure to help you & Paul with your financing needs.
Teri Y.View on Google
Jennifer Taylor is an expert in her field and a fantastic person to work with. I bought my first house in November of 2024 and I could not have gone through the process without Jennifer as my lender. She created many loan scenarios and helped me understand my options. She was steady, encouraging, and helped me feel empowered in the midst of the process of buying a house which is usually quite stressful. She has an excellent network and was able to connect me with everyone I needed, including an awesome insurance agent. Her connections and expertise helped the process move smoothly. I highly recommend working with Jennifer Taylor and Guaranteed Rate!
Response from Owner
Abby, thank you so much for taking the time to post this review. I truly appreciate it. And congratulations, again, on purchasing your first home! Glad we could make it an empowering experience for you too! Let me know if you need anything in the future, including any referrals to my trusted circle of local professionals. I wish you the best!
Abby U.View on Google