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Based on 172 star reviews
Based on 186 reviews
Ratings include all 186 reviews. Reviews collected directly from clients are shown only with their permission.
Absolutely loved working with Greta and her team! I was a first time home buyer and they worked with me through every step along the way. They are very organized, thorough, professional and excellent communicators. I absolutely recommend her team and would chose them again.
Greta and her team were amazing! We bought our first home with Guaranteed Rate Affinity as our lender. They were honest, communicative, and helpful in explaining all the parts of getting a mortgage that we didn't understand, and also helped us get a rate that gave us financially suitable closing costs. We're very grateful to have had that help while navigating buying our first property. I highly recommend them for mortgage services!
Greta and her team were absolutely incredible! As first time homebuyers it could have been stressful for us but it was the smoothest stress free process! They answered my questions quickly and were always available. I am so so so happy with our experience! I’d recommend them to anybody and everybody.
My refinance experience with Greta Slagill and team at Guaranteed Rate Affinity was excellent from start to finish. Their online platform made it incredibly easy to upload documents, and the task lists kept me organized and informed throughout the process. One of my favorite features is the post-closing payment portal, which includes an amortization schedule and calculators that show how much money and time you can save by making extra payments. The entire process was efficient, transparent, and user-friendly. Highly recommend!
As a first time homebuyer, Greta and her team at Guaranteed Rate Affinity were absolutely wonderful to work with! From the very beginning to settlement date, they were helpful, communicative, and super patient with my constant questions and paranoia. A lot of their tooling is done securely online, which was a big plus for me as well. Highly recommended!
Response from Owner
Working through your very first home purchase was such a pleasure, Geoff. Buying a home comes with plenty of questions, and I'm glad our team could make the digital setup and closing day feel smooth for you. Enjoy every moment in your new place!
Great Group to work with, from the beginning of our loan application until settlement Greta and the staff were quick to respond to questions and helpful in providing information specific to our mortgage needs.
Response from Owner
Hi Kim, thank you so much for the thoughtful review. I'm really glad our team made your mortgage application and closing smooth for you. We always strive for perfection, so please let me know if there's anything we could have done even better to earn that final star next time.
Response from Owner
Briana, it was an absolute pleasure guiding you through the home loan process. I'm so glad we could make everything smooth and straightforward for you. Wishing you all the best as you settle into your new chapter.
Greta and her team are super responsive, and get job done super quick. Highly recommend.
Response from Owner
Wes, it was an absolute pleasure helping you secure your home loan. Our team always strives to keep the process moving quickly and smoothly from start to finish. Thank you for taking the time to share your experience with us, and I hope you enjoy your new chapter!
Greta and her team at Guaranteed Rate Affinity were easy and enjoyable to work with. My whole borrowing experience went very smoothly thanks to their guidance and expertise
Response from Owner
Thank you for sharing your experience, Corey. Working with you to make this borrowing process smooth was a true pleasure for our entire team. I appreciate you taking the time to leave such kind feedback.
Greta and her team were absolutely outstanding throughout our home buying process. From the very beginning, even taking my call on Memorial Day, Greta was responsive, reassuring, and completely committed to helping us get to the finish line. We were working under an incredibly aggressive timeline, but she never made it feel impossible. Her communication, professionalism, and attention to detail gave us confidence every step of the way, and she consistently went above and beyond to keep everything moving. Buying a home can be stressful, but Greta and her team made the experience smooth and enjoyable. We are beyond grateful for everything they did for our family. If you are looking for a lender who genuinely cares, works tirelessly for their clients, and delivers on their promises, I cannot recommend Greta and her team highly enough! She made our dream a reality.
Response from Owner
Jason, it was truly a privilege stepping in to help during such an aggressive timeline, and I'm so glad I answered that holiday call! Navigating a fast-paced purchase takes focus, but working alongside you and your family made it all worthwhile. Our entire office is honored to have played a part in making your dream a reality. I hope you're settling in nicely and enjoying your new home!
Greta was awesome
They answered every question in a timely manner. There were many. They made themselves avaiable at all times. Every step of the way they were courteous and helpful.
Greta and her team were quick to answer all my questions and did fantastic with communication what was happening each step along the way.
Through every bump and struggle, GRA was there to help! Greta and her team were always there for me.
They were very attemtive and answered my questions promptly
Micheal stipe told me they are good for first time home buyers
Customer Service was excellent.
Everything was simple and taken care of quickly. They walked me through every step with ease.
Greta & her staff were very efficient & got things done quickly!
Working with Greta & her staff was a wonderful experience. Everyone was very efficient, knowledgeable & helpful. It was a real pleasure working with them!!
Response from Owner
Robert, thank you so much for the kind words about our team. It was truly a pleasure guiding you through the loan process and making everything as smooth as possible. We always strive to keep things efficient and clear, so I'm glad that shone through. Enjoy this exciting new chapter in your home!
Our experience with Greta Slagil was fantastic. From day one Greta was encouraging and optimistic about how we would be able to put an offer on a house without a contingency on selling our existing homes. It seemed like a stretch but Greta and her competent team were able to pull it off. Like any 21st century mortgage lender, Guaranteed Rate Affinity has all of the tools to make things happen quickly. We were able to send, receive, and even sign documents with a few taps on our smartphones. It's not all cold and disconnected though - guess who was at our closing to make sure that we were happy? There was Greta on closing day - just making sure that everything was satisfactory on our end... it was! If you are reading this and thinking about buying a home, Greta and Guaranteed Rate Affinity is your next step after getting a realtor!
Response from Owner
We are delighted to hear about your positive experience during your time with us! We value you highlighting Greta's expert assistance and our team's capabilities. It is especially rewarding to know Greta's skill in facilitating an offer on your new home without the typical complication of selling your current residence, which was initially a significant undertaking. Our digital tools are indeed developed for such efficient and smooth processes, enabling you to handle documentation with ease through your smartphone. Most importantly, we are pleased that Greta's attendance at your closing ensured everything was perfectly managed – a level of personal attention we greatly appreciate. We sincerely thank you for recommending Greta and Guaranteed Rate Affinity to future homeowners beginning their property journeys!
Greta and team were exceptional to work with. They are knowledgeable and got things done quickly. I appreciated all their hard work on our refinance. Will gladly be using them again.
Response from Owner
We are pleased to hear you appreciated our knowledgeable team and quick service on your refinance. It's wonderful to know that Greta and the team provided you with exceptional service throughout the process. We're grateful for your recognition of their hard work and dedication in getting things done quickly for you. Thank you for taking the time to share your positive experience with us, Taylor! We truly value your feedback and look forward to working with you again in the future.
Greta is hands down my go-to loan officer, and I refer all of my clients to her without hesitation. What really sets her apart is how proactive she is—she takes the time to call listing agents and highlight why my buyers are strong, which has made a real difference in helping us win deals. She keeps me in the loop throughout the entire process and makes sure everything stays on schedule. Reliable, communicative, and truly invested—she makes my job easier and my clients’ experience better!
Response from Owner
We love working with you, Loren!! Thank you SO MUCH for your trust and support. Thank you for sharing your feedback!
Had a great experience buying our home and she also helped me with a HELOC loan. Greta Slagill at Guaranteed Rate Affinity was awesome! The process was easy, and Greta made it enjoyable.
Response from Owner
Thank you for your wonderful feedback, Lindsey! I'm thrilled to hear about your positive experience with me and my team.
I work with Greta Slagill at guaranteed rate affinity on purchasing and financing my first home in PA! She made it very headache free and always answers all of my questions. I would recommend guaranteed rate affinity to anyone looking to purchase, refinance, etc.
Response from Owner
Aww!! Thank you, Erika! I am ecstatic to hear about your positive experience working with me and my team. Thank you for your feedback!
An earlier disapproval from my previous lender-to-be led me to Guarantee Rate Affinity in April 2024. My Realtor spoke glowingly about Greta Slagil and that encouraged me to engage her services. Was I disappointed! NO! I can confidently say that I had an awesome experience with Greta. She put a truly human face to her professional conducts with me throughout the mortgage process. Greta was warm in all her swift responses to my mails and calls. She’s so positive, straight forward and that’s quite assuring!
Response from Owner
Thank you for your wonderful feedback! It was our sincere pleasure to "save the day" :)
I have worked with Greta Slagill from Guaranteed Rate Affinity many times and I can say she is "Johnny on the spot" with getting back to me quickly which is often what we agents need! Add to that all of my clients I've sent to her love her as well and had good experiences!
Response from Owner
We are so glad to hear about your positive experiences working with our team. Thank you for sharing your experience!
Greta and her team are always polite and knowlegable. I am so grateful to have her only a phone /text away. She always gets the job done!
Response from Owner
We deeply cherish your kind words, Kia. Thank you for your feedback!
Greta and her team are absolutely amazing! We were able to refinance my house at a record low interest rate that was only available for a week. The team quickly locked it in and moved through the refinancing process like it was nothing. For any complicated process, there are bumps and turns... but this team was there for me every step of the way!
Response from Owner
I am overjoyed to hear about your positive experience with me and my team! It was AWESOME to work with you on your purchase and then again on your refinance. Thank you for your trust and also for sharing your feedback!
Greta is an outstanding loan officer who truly puts her clients first. She is knowledgeable, responsive, and incredibly thorough throughout the entire mortgage process. Greta takes the time to explain options clearly, making even complex scenarios feel manageable and stress‑free. Her professionalism, attention to detail, and commitment to follow‑through set her apart. Whether working with first‑time homebuyers or seasoned borrowers, Greta consistently delivers a smooth experience and strong results. I would confidently recommend her to anyone looking for a trusted loan officer.
excellent service, promptness, very professional
Greta is top notch! Her communication with us and her teams communication with us was great. They kept things moving forward and it was completed easily.
Greta is not only a true professional but a big heart and exceptional human being. She excels in first time buyers, move-up buyers, including conventional, FHA/VA and Jumbo loan programs. With over 20 years of experience, her ability to problem-solve and take care of her clients is unmatched in the market!
Response from Owner
Thank you for your wonderful feedback. We love what we do and we are so glad that our dedication truly shines through through our work.
Response from Owner
Merrie, working together to achieve your home loan goals was truly a pleasure. I appreciate you taking the time to share your feedback with everyone. It is always rewarding to help clients navigate the paperwork stage and reach closing day with confidence. Please reach out whenever you need anything else down the road!
She did an absolutely amazing job! She and her team made everything smooth and fast. We are first time home buyers and had lot's of questions since we we're putting everything we had into this. We we're able to close on our house with ease. I highly recommend Grealta, she will guide to through all the paperwork right thrpught the front door of your new home.
Response from Owner
Thank you for your wonderful feedback! We are thrilled to hear about your positive experience. Congratulations on your new home!
When we were doing our planning to move across the country, our Realtor prudently suggested getting a mortgage pre-approval from Guaranteed Rate Affinity, and recommended Greta Slagill to set it up. We were lucky that Greta was available to handle the pre-approval, which she did quickly and expertly. Weeks later, the perfect house popped onto the market on a Thursday, and Greta swung into action again to set up the mortgage structure for the bid. After she worked diligently all day Friday to help get our offer together, we got an e-mail from her well past midnight on Saturday morning, saying everything was in place to submit the bid. The seller accepted our bid later that day, and by Saturday evening, we were new homebuyers. The closing went like silk, and the handover to GRA's mortgage processing group happened without a hitch. Never has a major transaction gone that well for us, and we're immensely grateful to have been working with Greta to get our lovely new house. I'm sitting in the office of our forever home now, looking out the window at the cardinals playing in the back yard, and appreciating Greta's professionalism all over again. It's seldom that you get a chance to work with a world-class pro like Greta; we still feel fortunate that she handled our mortgage.
Response from Owner
Your positive feedback is greatly appreciated. Thank you for sharing your experience! We loved working with you too! So glad you're enjoying watching the cardinals out your window! It sounds lovely!!
On top of everything and the app made everything easy to access. We got tasks when things needed done. Application was straight forward and we got approved right away. Everything was easy and stress free. They are also great about calling with any information they need. Overall great experience!
Response from Owner
We are honored to hear about your stress-free experience with us. Thank you for your wonderful feedback.
I’ve had the opportunity to work closely with Greta Slagill and what stands out most is how much she genuinely cares about her clients. She has a unique ability to make first-time homebuyers feel comfortable and informed, while also delivering at a high level for more experienced buyers. Her communication is always strong, and she takes the time to really understand what each borrower needs. Agents love working with her because they know their clients are in great hands. She’s an absolute pro and a go-to lender in Central PA.
Response from Owner
We are honored to have had the opportunity to work closely with you, Bob. Thank you for your kind words and for sharing your experience.
Greta and her staff were awesome throughout my process. i highly recommend GRA. Once again thank you for all your help. Doug
Response from Owner
Doug, it's always a pleasure helping you reach your financial milestones. Our local team truly appreciated the opportunity to work alongside you again. Thank you for your continued trust in us, and I hope you're enjoying everything about your latest home loan success.
They made the process easy
Because they did their job on time and very easy to communicate .Really appreciate the team.
Because the atención is good
GRA walked me through the process, Greta Slagill and her team were easy to work with, efficient, and compassionate. Highly recommend!
Their service is fast and they are knowledgeable about their business
Greta and her team made the home buying easy. They were promt with answering any questions we had. They kept us up to date as the approval progressed. They took the stress out of finding our new home.
Response from Owner
Working alongside you to secure your new home was truly a pleasure, Barbie. Our team always strives to keep the process transparent and smooth from start to finish, so hearing that we made things easy for you means the world to us. I hope you enjoy settling into your wonderful new property!
Greta Slagill and her team was and remains an integral part of my experience in life. Not only is she knowledgeable and efficient but she is compassionate, patient and understanding. Always talking to me, never above or down to me. I highly recommend Greta and her team!
Response from Owner
Cheryl, it means the world to hear this from you. Guiding you through your home loan and making sure you always felt heard and respected was our absolute priority. Working together was truly a pleasure, and I'm deeply grateful for your kind words. Enjoy your wonderful home!
Greta and her team were fantastic to work with. They were on top of everything and kept the process moving smoothly. The entire process was fast and stress-free. I would highly recommend.
Response from Owner
Thanks for your wonderful feedback, Bonnie! We appreciate your recommendation and are glad to hear you had a fast and stress-free experience working with me and my team. :)
The process was done in a timely manner and the communication of each step of the loan was excellent.
Everything went very smoothly. All questions were answered in a timely manner. Everyone was easy to work with and kind.
Everyone at GRA was super helpful, nice, and transparent. There were no surprises (except for the good kind). I especially appreciated the extra care given to me via a FTHB program that I wasn't aware I could qualify for so easy. All of the portals/documents were easy to navigate and understand.