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Cindy Koutsovitis

SVP of Mortgage Lending · NMLS# 224212

Chicago, IL5.0(118 reviews)

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Cindy Koutsovitis at Rate (NMLS #224212)

Today · 9 AM – 5 PM

3940 N Ravenswood AveChicago, IL 60613
Rating5.0118 reviews
Satisfied99%119 reviews

Ratings include all 119 reviews. Reviews collected directly from clients are shown only with their permission.

Cindy was exceptional in guiding us through the process of applying for a loan, she was great at communicating with us, explaining every step and most of all made us feel like we were in the best hands.

Cindy is excellent! Organized, timely and patient. I will recommend her time and time again.

Jordyn J.View on Google

Cindy is excellent! Organized, timely and patient. I will recommend her time and time again.

Jordyn R.View on Google

I’ve worked with Cindy for years, and she’s my go-to lender every single time! She leads with heart, brings a wealth of knowledge to the table, and truly cares about my clients. She’s incredibly responsive, holds their hands through the process, and knows how to get creative when transactions hit a few bumps along the way. Having a lender you can trust makes all the difference, and Cindy is simply the best! I couldn’t recommend her more.

Tiffeny M.View on Google

Going through the process of buying for the first time was quite the challenge especially with my busy schedule. Cindy and the rest of the rate team were so flexible with me to get this deal done. Everyone worked in such a collaborative manner. Cindy was able to guide me through the process step by step even outside of business hours to help accommodate any situation. Also the speed and efficiency Cindy has at getting everything done is astounding. She was always there in need of every question that I need answered. I will definitely be asking for Cindy the next go around eventually.

William J.View on Google

My partner and I worked with Cindy and her team for two property purchases, and both experiences were nothing short of amazing. Cindy and her team provided us with excellent communication that provided us with an stress-free financing process. They also answered all of our questions and concerns in a timely manner. We will always recommend Cindy and her team to our loved ones!

We had a great experience working with Cindy! She was able to beat other rates we received, and made the process easy. She was able to work with us and take calls that accommodated our non-traditional work schedules. Would recommend!

Excellent and easy from start to finish

Rafael M.

No written review

Sean K.

No written review

Jack A.

No written review

Jorden K.

First time home buyer and the experience was great! Very easy. Cindy answered all my questions and stayed in touch throughout the process

My husband and I recently bought a home, and Cindy was amazing! She was always prompt in responding to our questions. Her attention to detail was remarkable. She even came to our closing! We highly recommend her.

Hwa-Young C.View on Google

We've worked with Cindy twice and had a great experience both times. I highly recommend Cindy and her team.

Jeremy R.View on Google

Cindy was wonderful to work with. She is very knowledgeable, available, personable, and prompt with communication. She genuinely cares about her clients. I highly recommend her!

Thomas S.View on Google

Cindy-cindyk@rate.com was very helpful and patient with answering all my questions and concerns. It was smooth transition.

Lakeshia H.

Our mortgage broker acted with urgency, to us a great rate, and provided answers for us every step of the way.

Janet M.

Very helpful and responsive to my concerns and questions.

Elisa M.

I had a great experience working with Cindy throughout the entire home-buying process. From the very beginning, she was knowledgeable, patient, and always willing to answer my questions. As a first-time buyer, there were many things I didn’t fully understand, but she took the time to clearly explain every step and made sure I felt comfortable with all the decisions being made.

Cindy and her team came in clutch for my home buying process. They accomplished no small feat of securing loan approval with a very tight turn around. We are so thankful for her services and would recommend Rate via Cindy to anyone in Chicago area.

As a real estate agent in Chicago, I know firsthand how essential a quality mortgage partner is to the success of any transaction. Because of that, I’m very intentional about who I call when I need financing for my own personal deals and it’s always Cindy Koutsovitis. I truly trust Cindy. She’s a straight shooter, incredibly knowledgeable, and always looks out for me and my family’s best interests. The value she brings is irreplaceable. If you’re looking for a lender who actually knows how to get deals closed, look no further. Cindy is your person!

Kellye J.View on Google

As new home buyers, my husband and I knew next to nothing about the home buying process and securing a mortgage. Cindy walked us through every step of the way, explaining in detail what would happen next, what costs we were to expect at closing, and how to secure the best interest rate. Cindy was available at all hours to answer our questions and draft letters, and is such a pleasure to work with. We cannot recommend Cindy enough, particularly to any new home buyers!

Cindy was so helpful, talking us through every step of buying a home. She also secured us an excellent rate!

Sarah R.

Easy, straight forward.

Ben F.

Cindy and her team are very good and knowledgeable.

Prashanth V.

Cindy is timely and communicates wonderfully to help us through the process. Always recommend her to my family and friends.

Magnus

Top notch service. I have used Cindy multiple times now and would highly recommend her to anyone looking for a mortgage or to refinance.

Dennis K.View on Google

So fortunate to have worked with Cindy during our home buying process. Her customer service is exceptional and she’s always willing to jump on a call to discuss any of our questions. She’s professional, patient, knowledgeable, and goes the extra mile. 10/10 experience.

Cindy is very knowledgable and committed. Her team guaranteed a quick close and executed it really well. Will definitely recommend.

PrashanthView on Google

Cindy was truly incredible to work with! She provided excellent communication and 'held our hands' throughout the home buying process. She was always available to ease any stress or tension or answer any question we had, and her and her team were able to get us from pre-approved to ready to close in record time! Highly recommended!!

Daniela S.View on Google

Professional and dedicated to help her clients. Walked me through the process and tackled difficulties easily. Helped me in guaranteeing the best interest rate and lower my monthly payment. Will definitely work with her again or recommend her to my friends.

mustafa S.View on Google

Cindy is very responsive and helps push through the loan process for those that are eager to get it done quickly. Very informative and willing to answer any questions. Thanks Cindy.

Johnny K.View on Google

Cindy and her team were great not only at finding us a fantastic mortgage rate but also helping guide us through our home buying process and helping us understand the terms and processes we weren't familiar with as first time home buyers.

they got everything done quickly and were clear throughout the process

Emily K.

Everyone was amazing. Cindy walked me through everything and was very informative.

Robert S.

Usually lowest rate, easy to work with, know what they're doing.

Joseph R.

Cindy is awesome! Not only encouraging during the home purchase process, she explained things well, and she is patient. Both Cindy and team were very communicative along the way.

Bridget E.

We just purchased a new home with Cindy, and we couldn’t be happier with her services! She was always available to answer our questions and regularly checked in to make sure we understood every step of the process. Thanks to her support, we were approved for a loan within just a few days. We highly recommend Cindy to anyone looking to buy a home!

Cindy was a phenomenal partner to work with throughout our recent home purchase! This year the market was very dynamic and we were actively placing offers and weighing options. Cindy and her team were always there to provide updates on current rates and help with our financial analysis. When an offer was accepted and it came to close the clear to close came in far in advance (10 days) and our appraisal was also done quickly, keeping us at ease and always on track. I would highly recommend Cindy and her team, true professionals, great rates, and amazing to work with!

Kristina B.View on Google

Great at explaining every detail. It was easy to get answers to all of our questions and Cindy was happy to help. She did the most through job at getting us what we needed and made us comfortable with the final numbers. We were very lucky to have worked with her. Highly recommended.

Melanie K.View on Google

Cindy and her team went beyond our expectations. We are impressed with her knowledge and creativiness to find the right solution for us. During the process there was constant communication and lots of phone calls to make sure we understood every step and number in the documents. I have worked with Cindy in the past and as always, she didn’t disappoint

Patricia A.

I would work with Cindy again if buying. Everything went so smoothly and Cindy and her team were extremely helpful and responsive when I had questions. Cindy cared about helping me and I was able to close on my home within 2 weeks. She is extremely knowledgeable and was very detailed. I never felt like I couldn’t rely on her / her team. Thank you Cindy!!!

Cindy was great to work with and answered all questions promptly and thoroughly throughout the process. The rest of the team I worked with Joe Wilson and Kelley Barker were great too. I was cleared to close very quickly as well.

Alara S.

Cindy and her team were true pros! I felt taken care of every step of the way. Very fast and very efficient and answered every question and addressed every concern.

Jordan G.

Our broker, Cindy Koutsovitis, was a dream to work with. So knowledgeable, helpful and friendly. Highly recommend.

James S.

Excellent from start to finish.

Rafael M.

Everything was easy

Michilla B.

Cindy was a joy to work with. Super knowledgeable, helpful and friendly. We highly recommend her.

Cindy has been fantastic to work with as we bought our new home! She was friendly, caring, responsive, and made everything very easy! I would highly recommend her and her team to anyone I know!

Charles C.View on Google
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