Monica Richmond

10/10

Nov 1, 2026

Best mortgage experience in my 68 years of life!

Sep 29, 2026

Monica was very professional and patient assisting with my first mortgage on my own. I had lost my husband a few months earlier and it was difficult for me starting over on my own. I appreciate her kindness, explanation of the process and honesty. I would definitely choose to work with her again. Thank you Monica.

Sep 26, 2026

I had a great experience with Monica! Very professional, knowledgeable, and responsive throughout the process. She answered all of my questions, provided step-by-step instructions and kept me informed about the progress of my loan. Highly recommend!

Jul 21, 2026

As a Real Estate professional, working with Monica was an absolute joy from start to finish! Her communication was exceptional and kept everyone informed throughout the entire transaction, answered questions quickly, and made the lending process feel seamless for my buyers' and myself. She was knowledgeable, professional, and always one step ahead, which helped ensure we closed on time without any surprises. My clients felt well taken care of every step of the way, and as the buyers agent, I truly appreciated her teamwork and dedication. She's a true ROCKSTAR!! I look forward to working together again on future transactions and would highly recommend Monica to anyone looking for one of the best in the business - a pleasant, reliable, responsive, and trustworthy lender! I would give 50 stars if I could!!

Jul 20, 2026

Monica was so easy to work with, helpful and super friendly. Wonderful experience and would HIGHLY recommend

Seamless, easy, and questions were answered quickly

no company is perfect. Plus my mortgage will probably sold to a company, not of my choosing, after about 2 months.

There was an avoidable complication that caused a time crunch, but it was from both my side and their side. I would still recommend Guaranteed Rate Affinity because of the dedication and extremely hard working staff. They worked very hard to fix issues that came up and still was able to give me exactly/very close to what I was asking for. Especially Monica Richmond, she was very dedicated, easy to contact, and was on top of everything. I needed things explained to me multiple times and she happily did so. She made sure I fully understood everything and I really appreciate that. She and the team that helped with my loan were very communicative.

All went well

May 29, 2025

Monica and her team make dreams come true. The professionalism and transparency are so appreciated, especially with new home owners. I wish there were 10 stars to give. Couldn’t have had a better experience! Thank you.

Excellent service and fast.

Dec 16, 2024

⭐⭐⭐⭐⭐ Monica is an incredible mortgage lender! She’s knowledgeable, professional, and always goes above and beyond for her clients. The process is smooth, stress-free, and she ensures the best options every time. Highly recommend working with Monica!

Not that she was able to get us close to our current 2.25 interest rate but Monica heard through a mutual friend that I We were getting taken to the cleaners by another lender and not being treated respectfully. With only a short amount of time to close she ensured us that she was going to get us there and that we were in good hands. She was right.

Words cannot express my gratitude to Monica, Katie, Violete, and Julie for helping us close on our condo. I truly appreciate their professionalism, prompt work (we got to close a week earlier than anticipated), communication, and friendliness. I am over the moon in my new place and cannot express my gratitude enough.

Knowledge of product for specific needs was key

Easy to work with and expedient.

This was such an easy process. Monica was on top of everything every step of the way. I've never bought a house on my own and had no clue what I was doing. She kept me on my toes and explained every part of the process. I would have been lost without her!

Aug 27, 2024

I purchased my first home recently and Monica was so knowledgeable, helpful and responsive. She made sure I got the best rate possible! Highly recommend her when obtaining a loan.

Aug 27, 2024

Monica Traynor is the real deal. Always use GRA when buying a new home. And if you want someone who works for YOU then ask for Monica Traynor.

Oct 12, 2022

M&M! Mortgage and Monica! These really are the only 2 things you need when obtaining a loan or looking to refinance. She is attentive, knowledgeable, and a pleasure to work with. You're not just a client, you're a friend for life.