
No written review

Based on 139 star reviews
Based on 139 reviews
Ratings include all 139 reviews. Reviews collected directly from clients are shown only with their permission.

No written review

No written review
From start to finish the whole buying process was smooth. The KBHS team made me feel comfortable about buying my first home. I highly recommend them.
Excellent job. I felt taken care of and I really appreciate you staying on top of the interest rate float down!
Cortney did all she could possibly do to help me understand something that just didn't register with me. I know numbers but my strength is being a chemist. However, Cortney didn't make me feel dumb or stupid. She just made me feel normal and always told me that she understood that it's a lot of information.
when i didn't understand something she was right there
It was a very stressful but she was helpful throughout the entire process.
It was a complicated process, and most people involved weren't used to the type of loan we were dealing with. Cortney absolutely did her best, but it was just out of left field on how to deal with this style of closing.
Uninterrupted communication, your availability, your invaluable advice, your efficiency in carrying out every action undertaken, your concern to satisfy the customer at all costs, you always care about the customer, much more, your professionalism, sense of listening in short, just waouhhh, just amazing 🤩. Thank you for hard work Cortney
Courtney came in a saved the day when my previous loan officer left. She walked me through everything and thoroughly explained all processes and documents. 10 out of 10 experience.
Cortney was very resourceful, always having the answers to any and all questions we had throughout the process! It was an absolute pleasure to have Cortney as our loan officer!
You did excellent jobs, I have a good reference to give all my Freind that need to purchase house. I just thank you Courtney for being communicated every single day and encouraged and advised. In addition , I thank you all KB home team for being collaborating and accepted to close.
best of the best
Thank you for all your assistance and guidance.
The overall communication was awesome and always kept us updated on every step of the way
Cortney was easy to communicate with. Available most times. Could always answer our questions and easily tend to our concerns. She was very knowledgeable and pleasant.
Cortney was really great through the whole experience. She provided great information and kept us informed of everything that will happen. She worked to keep us the deal that was promised when we first signed up.
The communication, and professionalism throughout this process was impeccable. I was so very impressed in the short length of everything took. ALL in all, just a phenomenal experience.
You guys made my work fast
Cortney has a very pleasant personality and always took the time to explain things thoroughly to me. She checked in on us weekly and was very prompt returning both emails and phone calls.
The team that worked with me during the process was wonderful.
Timely responses and speed of the process.
Love the communication we received from Cortney, we absolutely felt like we were top priority. Thank you for everything.
Cortney made our home buying experience very smooth.
Cortney is a very hard working and dedicated person. She used to call me frequently to update me on my loan status.
good overall
The prompt response from Cortney and the entire crew. Providing relevant education and explanation where needed. The incentives were very good.
Cortney helped us through out and was always kind and professional.
You're very passionate with us , and I like how you're working hard to complete your work
She was always explaining the process and the procedures. She was asleep able to handle a heated discussion with grace and excepted the fact that it wasn’t a great time to talk. Need more people like her to work in customer service
Cortney Gil and Mike Bennett are KB homes MVP's. Commutation and professionalism on point. My only bad experience was with the construction team. I was told I'd be given weekly updates and that never happened. Commutation was extremely poor with construction and Jeremy essentially called me a liar. Other than that. I'd do it again
Courtney has always been kind, patient, and educated, making the process much smoother!
Cortney was there every step of the way, made communication very easy, and was fast to reply to any questions I had.
Good communication
Very responsive and informative
Cortney was very professional, very responsive and helpful.
Everyone at KB was very professional and great communicators. They answered any questions and didn’t mind that we didn’t always know who to go to first. Great experience! We will definitely be building our next home with KB.
How informative all staff was when I have it my doubts.
It was a great experience to work with kbHome
Cortney was always available at all times answering our questions. Thank you Cortney .
Excellent information.
She is very knowlegable and friendly. Easy to understand and explains things well.
She made everything easy to understand.
Very patient and friendly
Excellent communication, helpful every step of the way, clearly explained things I wasn’t sure on as a first time buyer
Cortney really made the process easy. She answered all my questions even questions I wasn’t sure I had. It was like working with a friend.
Cortney was all around amazing, wish KB Home Loans, had more people like her. Then things would have gone smoother.
Communication and the explanation of next steps. As first time homebuyers it can be overwhelming and Cortney made it easy to talk to about the concerns or questions we had. Thank you Cortney!
Cortney proactively worked to get us a great rate and was very communicative.
Great communication from her