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Today · 9 AM – 5 PM
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Based on 265 star reviews
Based on 266 reviews
Ratings include all 266 reviews. Reviews collected directly from clients are shown only with their permission.

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This was my third real estate closing, but my first with Mack Dadyan and his team—and without a doubt, it was the best closing experience I’ve ever had. From the beginning, I expected a routine transaction. However, as the process moved forward, it became clear that Mack and his team genuinely care about their clients and are committed to delivering exceptional service. Mack is incredibly knowledgeable, responsive, passionate, and efficient. Every question was answered promptly, every detail was handled professionally, and the entire process was smooth from start to finish. What impressed me the most was their dedication to customer satisfaction. They made full use of every available resource to ensure everything was completed accurately, efficiently, and in my best interest. Thank you, Mack, and your entire team, for your outstanding professionalism, hard work, and commitment. I highly recommend you to anyone looking for a seamless and stress-free real estate closing experience.

Mack and John were both great to work with! They explained everything step by step, kept me informed throughout the entire process, and made everything simple and stress-free.

Mack was awesome to work with as our mortgage broker. Our situation wasn’t exactly straightforward, but he went the extra mile to really understand it, walk us through our options, and explain everything in a way that actually made sense. He was patient, super responsive, and made what could have been a stressful process feel a lot more manageable. You can tell he genuinely cares about putting his clients in the best position possible and isn’t just trying to push a deal through. Couldn’t have asked for a better experience—highly recommend working with him if you want someone who knows their stuff and has your back.
They were efficient, always available to answer any questions, and made me feel at ease Buying my first home
They were good.

They are a wonderful they work hard to get our dream home they made the process easier thank u guys

Mack was great to work with. Direct and answered all questions I had. Mario was available for any supplemental questions and kept us on track.
Response from Owner
Christian, appreciate you both working with us. Scott again, and you for the first time. We look forward to working with you again soon.
Mack and his team were great. Very instrumental in getting us into our first home!
Unbelievably smooth process
I had a really great experience working with the whole team. With in just about 25 days I was able to get all the loan processing completed for my business loan. They were such a prompt and professional team to work with.
The entire team was extremely helpful and knew what they were doing they really took care of me

Working with Mack Dadyan was honestly one of the best decisions I made during the home-buying process. From start to finish, everything was explained clearly and handled with such professionalism that what could have been a stressful experience felt smooth and manageable. What really stood out to me was how accessible and responsive he was. Anytime I had a question, no matter how big or small—he was always just a call or message away. I never felt left in the dark, and that level of communication made a huge difference in my confidence throughout the process. Even after closing, He continued to be available and helpful, which really shows his commitment goes beyond just getting the deal done. It’s rare to find someone who genuinely cares about their clients long after the paperwork is signed. I’m incredibly grateful for Mack’s support and would highly recommend him to anyone looking for a knowledgeable, reliable, and truly dedicated mortgage professional.
Response from Owner
Robert, we are really glad you were able to take advantage of the grant. If you or your father need anything do not hesitate to reach out!

Mack is amazing at what he does. He goes above and beyond. I have referred friends to him.
Response from Owner
Thank you Colleen! We appreciate you and are glad we were able to help.

Mack and his team were amazing from start to finish!! As first-time home buyers there was a lot for us to learn. Mack made things digestible and helped us navigate through this process. We couldn’t be more satisfied with the service received. I was told it couldn’t be achieved: fast, quality, and affordable lending services… this couldn’t have been further from the truth. He worked within our budget and got us where we needed to be. If you’re looking to buy a home, whether you’re a seasoned veteran or first-time buyer like we were, Mack is your guy and CityWide is the A-Team! -André & Brianna
Response from Owner
Andre congratulations once again! It was great working with you and Brianna.
Great Process, Easy Process, Made me feel very comfortable through the beginning and to the end. Thank you CityWide Mortgage.
Excellent communication throughout the process of obtaining our loan.
Worked with me, fought for me and made sure I wasn't taking on too much.

The whole process was so smooth. Everyone was extremely professional, and very attentive. They did a great job making sure my stress was minimal to non existent through the process. Closing was super smooth
Response from Owner
Cristian, we appreciate you entrusting our team to assist you! Enjoy your new home.

Mack & his team made our qualifying simple and the closing process smooth. Highly recommend.
Response from Owner
Travis ! Appreciate you coming back to us for your refinance. It was a pleasure helping you and your family save some money!

Mack and John were always there for me thought out the whole process and made it all super easy for me, 1000% would recommend :)
Response from Owner
Aidan - Thank you again for working with our team. It is exciting and stressful to be a first time homebuyer. I am so glad you had a great experience with our team. We look forward to working with you again!

Mack, John, and the team made the house buying process a much more favorable experience. Their knowledge comes second only to their customer service and treatment of clients. I had a previously booked out of the country trip during the process and the way the team stepped up was invaluable. Highly recommend.
Response from Owner
Gary - Thank you very much for leaving a kind note. Glad we were able to assist you on your first home! And we look forward to chatting with you again.

Mack and the team at Citywide were great to work with for our new house back in Feb 2025. We were buying/selling all within a month so we were under time constraints. Citywide made sure we stayed on track so everything could close in the time frame we needed and it did! I also worked with Mack back in 2019 when I purchased my first home and my experience the first time around is the reason I reached back out to him this time around. He's my go to contact. Quick responses and great advice. Don't hesitate reaching out!

I recently worked with Citywide Home Mortgage for my home purchase, and I couldn’t be more impressed with the professionalism and dedication of their team. From start to finish, Mack, Nicole, Ashley, and John were incredibly professional, knowledgeable, and always willing to answer any questions I had, making this process as smooth as possible. They took the time to explain every step clearly, ensuring I felt confident and informed throughout the entire mortgage process. Their responsiveness, transparency, and personalized support truly made a potentially stressful experience seamless and manageable. Thanks to their expertise and guidance, I was able to navigate the home-buying process efficiently, and I felt fully supported every step of the way. I highly recommend Citywide Home Mortgage to anyone looking for a mortgage lender that genuinely prioritizes their clients and delivers exceptional service. Amazing Team!

Absolutely incredible. These guys broke their backs to ensure that I closed on my home on time.

I had a fantastic experience with my mortgage company, thanks to Mack and John. From start to finish, they were professional, responsive, and incredibly helpful. They took the time to explain every step clearly, answered all my questions, even after work hours and weekends,(especially John made the entire process smooth and stress-free for me)Their knowledge and dedication really stood out, and I always felt like I was in good hands. I highly recommend Mack and John to anyone looking for reliable, honest, and efficient mortgage professionals. Thank you so much guys 🙏
Mark and the team once again did an excellent job handling the refinancing of my mortgage. The whole process was thorough and the level of service I received and professionalism that was on display was amazing. I would not hesitate to work with this team again and would recommend Mark and his team without question!
Extremely helpful and responsive. Very willing to help with any questions during a stressful/exciting time!

My husband and I used Mack for the mortgage for our new home and could not have been happier! Mack was also available to answer any questions and always kept us updated during the process. We’d recommend him to anyone looking for mortgage services!

Seamless process - Mack made things stress free and was always available to field any questions.
Response from Owner
Dan! Appreciate the review my friend. Enjoy the new home!

My story is a lot like many people's. New family, new job, new mountains to climb. The fear I felt was intense, just not knowing how it would all turn out. But then a guy told me, "I got you Stu. We're going to make sure you and your family get this house and are able to afford it for years to come." With my family's future resting in his hands, we moved forward. I was thinking about which school my daughter would attend and what neighborhood she would make her lifelong friends in—all this was in the hands of a person I had never met. Mack understood these things in a truly human way. He helped me understand that this, and so much more, was possible. He told me exactly what I needed to do, and I did it! When hiccups arose, as they always do, Mack notified me with a solution already prepared. His team too, top tier, they would also reach out to me with help. He gave me realistic outcomes, and not once did I feel like it was about the money. I recommend him to family, friends, and you. We've been in our home for four years now and are loving every minute of it! Thank you, Mack!
Response from Owner
Stuart! We appreciate the kind words. Home buying process can have some surprises but I am glad we were able to come up with the solutions and make it work for you and your family. I hope your daughter is enjoying her school!

We feel so lucky to have had Mack for our home buying process. He was so much more than a lender to us throughout our process. He has extensive knowledge from being in the business in multiple capacities and he is happy to share his time and information to make sure you are equipped with everything you need to do make the right decisions. He also very clearly had our best interest at heart financially and spent time making sure our loan was done in a way that was best for us. I would 1000% recommend Mack and his team to anyone looking to buy a house. They are accessible, honest, transparent, and truly care to make your home buying experience as stress free as possible.

Citywide was not only SUPER helpful but very responsive with any questions and concerns. They break everything down and really explain things so there’s no room for miscommunication. Everyone was friendly and completely understanding through the stressful and unknown. They also break everything down in check list form with their link to upload the information needed. The information goes directly to them and it’s extremely user friendly. Citywide is definitely the right choice.

Mack is amazing. Not only is he extremely professional and on top of his work, he's personable and easy to talk to. He was on top of everything and answered all our questions in a timely fashion. I can't recommend him enough.
Mack Dadyan and his team were absolutely phenomenal to work with. From the application stage to underwriting and closing, Mack and his team were extremely helpful in guiding us through the entire process. They were patient and provided detailed explanation when needed. The entire process was seamlessly executed. Our closing took just under 20 minutes and was a huge success. We cannot say enough great things about Mack and his team! Mack, John and Ashley were simply amazing! Thank you Citiwide Mortgage and team!
Seamless process with excellent communication

Mack has helped me secure a mortgage and refinance multiple times. He handles each transaction with professionalism and is very accommodating. I’ve compared him to other “big name” mortgage companies and Mack Has always come out on top. I would highly recommend his services to anyone.

From start to finish, working with John Oksuz and his team was an absolutely outstanding experience. Their expertise, professionalism, and dedication made the entire mortgage process smooth and stress-free. Every step of the way, they took the time to explain our options clearly, answer all our questions, and ensure we felt informed and confident in our decisions. What stood out most was their commitment to going above and beyond—whether it was responding quickly to our calls and emails, helping us navigate complex paperwork, or making sure every detail was handled with care. We truly felt like we had someone in our corner who was invested in our success. Thanks to John securing our mortgage was seamless, and we were able to move forward with peace of mind. We cannot recommend them highly enough to anyone looking for a knowledgeable, trustworthy, and caring mortgage professional

Excellent communication and attention to every detail of the Mortgage process. All of my questions were promptly answered. He went above and beyond. Couldn’t be more happy that I used Citywide!
Great experience from start to finish. The communication was clear and the process efficient

I was introduced to Mack over a year ago and just now purchased my first place. He, as well as John and their team are very friendly, responsive, and make sure to check in regularly. Being a first time home buyer, everything was new to me and very overwhelming. Mack was very thorough and patient with me through the entire process and made sure I understood everything and was satisfied. I would definitely recommend Mack to any future homebuyers!
Mack and his team were professional, thorough, and quick to answer questions. Highly recommend his team!
They were very knowledgeable and took care of me from start to finish

Our home buying journey was unique but Mack and his team helped us through every obstacle we faced. At first, we were not going to go with a local lender but we couldn't have been happier that we chose this team. They were incredibly responsive and knowledgeable and in times my husnad and I were stressed/overwhelmed, they were professional and extremely helpful. I would recommend them to anyone!!
Purchasing a home can be super stressful, but Mack and team made this process super smooth and enjoyable. They were extremely professional and reachable. I spoke to Mack personally multiple times at crucial moments in the process. John and Nicole answered all of our questions throughout this process as well and never made us feel stupid for asking for clarification on various details or what numbers would look like on a new property in the midst of our search. Once we locked in our closing date, the team explained all the numbers and made it simple enough for anyone to understand the commitment you are making in taking on this mortgage. I am not sure my wife and I have ever experienced the level of professionalism and care that we just enjoyed from Mack and his team. We are grateful and highly recommend to anyone taking the step to purchase!
Mack and I worked together to close a short sale deal. If you know anything about short sales, they can be very challenging. However, this was no challenge for Mack and his team. They were very supportive pf our client, keeping her abreast of everything that was going on. At rhe same time, the were always responsive to the sellers agent, lawyer and title company. His service was so great that i continue to send my buyers to him. Thank you!
First time home buyer and my experience was Great!!! I would text, call and email daily with many questions or concerns and they always got back to me right away. I will forever recommend them to everyone!!!!
My experience with the Mack team was excellent to say the least. I worked with John and Mack directly, and after each conversation I had clarity, resources and a comfort in know they had my best interest at heart. It would be very easy to make this a transaction that was cut and dry, but thank goodness my experience was personal and professional. I felt like they cared about what they were doing for me and understood how important their work is in helping people create a better life. My situation was very stressful and challenging, but after talking with John I always felt better and had clarity. I can't really convey how grateful I am, but they come highly highly recommended.
Mack and his team were just flat-out fast at getting the necessary tasks completed. There were no unexpected surprises and from the first contact to closing, things were seamless. You don't just have Mack working with you but what seems like a small army on your side. You are not only getting a great lender but also his reputation. One of the deciding factors in getting our offer accepted was that the seller's agent had previously worked with Mack and his team and vouched for how easy the transaction was to the seller. Relationships matter and since it's currently a seller's market....take any advantage you can when trying to make one of the biggest transactions of your life. Thanks, Team Mack!
Mack was absolutley the best mortgage broker I have ever dealt with. In my profession (CPA) I get involved with mortgages for clients all of the time. Mack followed thru with his promises and got the mortgage closed within 3 weeks. He truly cares about his clients. I give him my 100% recommendation.