Ratings include all 12 reviews. Reviews collected directly from clients are shown only with their permission.
Erica has brought so much encouragement and renewed hope to our homebuying journey! My husband and I had been feeling discouraged, and her call letting us know she wanted to help meant more to us than she probably realizes. It gave us a reason to feel excited again about something that means so much to our family.
Buying a home comes with so many emotions, especially when you’ve been working hard toward that dream and have faced setbacks along the way. Having someone willing to take the time to reach out and help you move forward makes such a difference. We truly appreciate Erica’s time, encouragement, and willingness to work with us.
What may have seemed like a simple phone call to her made a huge difference in our day. We felt encouraged and hopeful about taking the next steps. Those personal efforts deserve to be recognized, because behind every home purchase is a family with dreams, concerns, and a story.
Erica, thank you for reaching out, offering your help, and giving us something to smile about! We are so grateful to have you involved in our journey and look forward to continuing to work with you. Your support means so much to both of us! We highly recommend Erica to anyone we know….she’s the BEST❤️
—Amy and Ryan Simmons
Response from Erica Hembree at OnQ Home Loans
Thank you so much, Amy and Ryan, for sharing your experience and for recommending me. I am thrilled to hear that my involvement renewed your hope and excitement during the homebuying journey. We take pride in providing personal support at On Q, and I take personal pride helping anyone I can even if the answer is not right now....I know that you had a lot of options of lenders to work with, and I'm so thrilled and honored that you've trusted my guidance and given me the opportunity to help you and your family! Thank you for not taking the seemingly easier, quicker route based on the (sometimes empty) promises that you received from others through your home search and home buying journey. I realize that I have asked a lot of you both... but look at the progress you guys have made! Im invested in your long-term financial health, not just doing what it takes to get you to the closing table. I will continue to work with you to make sure that you get to where you need to close this transaction! I couldn't thank you enough for trusting me with one of the most important and special times of your life! Its an honor and a privilege to call you my friend. The world needs 10 Mil more Amy and Ryans! Yall are precious and want you to know that I see you.... and I'm committed to making sure you realize this dream!
Erica has brought so much encouragement and renewed hope to our homebuying journey! My husband and I had been feeling discouraged, and her call letting us know she wanted to help meant more to us than she probably realizes. It gave us a reason to feel excited again about something that means so much to our family.
Buying a home comes with so many emotions, especially when you’ve been working hard toward that dream and have faced setbacks along the way. Having someone willing to take the time to reach out and help you move forward makes such a difference. We truly appreciate Erica’s time, encouragement, and willingness to work with us.
What may have seemed like a simple phone call to her made a huge difference in our day. We felt encouraged and hopeful about taking the next steps. Those personal efforts deserve to be recognized, because behind every home purchase is a family with dreams, concerns, and a story.
Erica, thank you for reaching out, offering your help, and giving us something to smile about! We are so grateful to have you involved in our journey and look forward to continuing to work with you. Your support means so much to both of us! ❤️
—Amy and Ryan Simmons
Response from Owner
Thank you so much for these beautiful words! Your review truly made my day. ❤️
It means so much to know that one phone call brought you both encouragement and excitement again. You’re absolutely right: behind every home purchase is a family with dreams and a story, and yours is one I’m honored to be part of. Setbacks don’t define the journey, and I believe the best chapters are still ahead for you.
Thank you for trusting me and for taking the time to share your experience. I’m so excited to keep moving forward together and can’t wait to celebrate with you when you get those keys!
With gratitude,
Erica
I had a great experience working with Erika throughout the home loan process. She was very professional, knowledgeable, and always available to answer my questions. She kept me informed every step of the way and made the entire process much easier and less stressful than I expected.
I really appreciate het patience, honesty, and dedication to getting everything completed on time. I would definitely recommend them to anyone looking for a reliable and trustworthy lender for a home loan. Thank you for making my home-buying experience a positive one!
Thank you, Erika, for helping make our dream of owning a home possible!
Response from Erica Hembree at OnQ Home Loans
Thank you, Cruz Masonry, for the glowing review. We are thrilled Erika provided professional, knowledgeable, and attentive support throughout your home loan process. We will pass along your appreciation for her patience, honesty, and dedication. Congratulations on your new home, and thank you for recommending us.
Dave, I really appreciate you taking the time to share such kind feedback about your experience. Thank you! Please don't forget to refer others my way if I can be helpful!
Brad, it has been an absolute joy getting to know you and working together. I wanted to thank you for your review! It means the world to our entire team. Please always feel free to reach out whenever you need anything at all down the road.
