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Gina Nelson

Gina Nelson

Loan Officer · NMLS# 20196

Boston, MA5.0(27 reviews)

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Gina Nelson Guaranteed Rate Affinity

Today · 9 AM – 7 PM

399 Boylston StreetSuite 200Boston, MA 02116
Rating5.027 reviews
Satisfied100%28 reviews

Ratings include all 28 reviews. Reviews collected directly from clients are shown only with their permission.

Gina was amazing and so nice.

Sarah W.

Gina Was very helpful

Erik H.

I worked with Gina for the financing for the purchase of my first home and she was excellent throughout the process. Really attentive and responsive and she made everything go smoothly and answered any questions I had. I would recommend her to anyone else looking for home financing!

Stephanie T.View on Google

Gina Nelson was an absolute ***dream*** to work with. I had a complicated buying process, and she was with me every step of the way. She was so responsive to every obstacle that arose, always clear, knowledgeable, helpful, thoughtful, and caring. She made what could have been a bureaucratic and legal nightmare into a smooth, comfortable ride. I can't say enough good about her. I'm in my new home,with her good help, and am very happy with my loan.

Gina helped me get my first home! She made the process very accessible and she was extremely professional throughout the process!

Yousef S.

Gina was a real problem solver! Loved her patience, quick answers, thoughtful guidance and how she treated all my “stupid” questions no matter how many times I asked them. I know nothing about mortgage or how the deals should be done and Gina was my guiding light in that journey. I would recommend Gina to anyone no matter of your previous experience in real estate deals.

Anastasia K.View on Google

I had the pleasure of working with Gina as our loan officer while helping my brother and sister-in-law purchase their first home. From start to finish, Gina was absolutely wonderful to work with. She is knowledgeable, professional, and made the mortgage process smooth and stress-free. Gina was always responsive—answering our questions promptly, even during off-hours. Her dedication and attention to detail gave us peace of mind throughout the entire process. I highly recommend Gina to anyone looking for a reliable and expert loan officer. We are incredibly grateful for her support in securing the loan and guiding us through a successful transaction. Thank you, Gina, for your outstanding service and for helping our family achieve this important milestone! Sammy

Response from Owner

Thank you Sammy! It was a pleasure to work with you and your family and I wish everyone a lifetime of happiness in their new home :)

As a Realtor, I have the opportunity to work with many loan officers, and Gina Nelson truly stands out as exceptional. Her deep knowledge of the mortgage process is matched by her genuine care for her clients. From start to finish, Gina provides outstanding communication, proactive updates, and a level of oversight that ensures a smooth, seamless experience for everyone involved. She was consistently responsive and attentive—not only to my clients’ needs but to mine as well. I highly recommend Gina to anyone seeking a mortgage professional who combines expertise, dedication, and exceptional service.

We recently had the pleasure of working with Gina Nelson during our home-buying process, and we cannot say enough about the exceptional support we received. From the very first meeting to the final closing day, Gina demonstrated unwavering professionalism, patience, and genuine care. We’ve always heard that buying a home can be stressful, but Gina made sure the entire experience was smooth and truly stress-free. It felt like we had a trusted friend guiding us through what could have been an overwhelming journey. She explained every step of the mortgage application process in clear, simple terms, making sure we understood all our options. No question was too small or too silly—every inquiry we had was met with a prompt, thorough response that put our minds at ease. Her deep knowledge of the mortgage industry helped us secure a loan that perfectly fit our financial situation, and we always felt confident that we were in the best possible hands. What else truly sets Gina apart is her personal approach and dedication to her clients. She never made us feel like “just another customer.” Whether it was a quick evening phone call to calm our nerves or an early-morning email with an update, Gina was always available and responsive. We felt she genuinely cared about our future and was as excited as we were to see us get our new home. That kind of personal touch made all the difference in the world, turning a daunting process into a pleasant experience. Thanks Gina!

Gina Nelson, is an amazing loan officer I have come in contact with since I began the process to buy a house. Prior to meeting her, I have been introduced to two different loan officers, but Gina is different. She is very outstanding in her explanation and breakdown of all the options available for you to make the best choice of the loan you want. She responded to almost every call and questions I asked her during the process. No question is irrelevant to her world, she will definitely give you the response you’re looking for. I will be glad to use her again if the need arises. Moreover, I will not relent to refer her to anyone I know that wants to buy a house. You making her your load officer for your dream house is something you will never regret.

Response from Owner

Thank you so much Moses! I am so happy for you and your family and wish you a lifetime of happiness in your new home!

I had an excellent experience with Gina. She was professional, knowledgeable, and always available to answer my questions. She helped me secure a great rate and made the entire process smooth and stress-free. I highly recommend Gina to anyone looking for a reliable mortgage lender.

Gina Nelson from Salem Five was phenomenal! She has the best communication and my loan was ready to close in 30 days! Highly recommend!!

Gina is the ultimate professional. Not only did she lock in the lowest rate for us (we shopped a LOT of rates), but she was so prompt in answering all our questions. We were so impressed with her ability to answer all our questions on a dime.

Response from Owner

Thank you Ashley! I was so happy I got to work with you both and wish you a lifetime of happiness in your new home!

Ashley L.View on Google

Gina Nelson from Salem Five Mortgage Company made the whole process of my house purchase clear, simple and easy. She’s very knowledgeable, patient and available! She deserves an A++! Gina Nelson is a real rocking star at doing her job!

Response from Owner

Thank you so much! I lwish you a lifetime of happiness in your new home!

Carole D.View on Google

Gina she is amazing and very helpful she helped me go through my mortgage process easy and smooth she always explains all my questions always pick up my calls . She ıs never disappoint me . I am highly recommended work with her. Thank you gina and salem five bank .

Response from Owner

Thank you so much for your kind words! I am so happy for you and wish you a lifetime of happiness in your new home!

I recently had the pleasure of working with Gina Nelson as my loan officer, and I cannot recommend her enough. From the very beginning, Gina demonstrated exceptional knowledge, professionalism, and dedication to ensuring I understood every step of the loan process. She was always available to answer my questions and made the entire experience smooth and stress-free. What truly stood out was her attention to detail and her willingness to go above and beyond to find the best solution tailored to my financial needs. Gina’s friendly demeanor and clear communication made me feel confident and supported throughout the entire journey. If you're looking for someone who genuinely cares about her clients - Gina is the one to trust. I would happily recommend her to anyone in need of loan services.

Gina Nelson is wonderful to work with. She’s efficient, friendly, and makes mortgage preapproval a pain-free process. Highly recommended!

Response from Owner

Thank you Sue!

Gina is absolutely amazing! As a first time homebuyer she really took the time to make sure I understood everything, and broke down each number. She informed me of different programs and grants that I was eligible for. Which ultimately got me into my dream condo that I never thought I could afford. I cannot recommend Gina enough you will not be disappointed!

Response from Owner

I am so happy for you!!!! I wish you a lifetime of happiness in your new home ❤️

Chelsea M.View on Google

Gina was very professional and proactive throughout the mortgage lending process. She always went above and beyond to answer our queries and ensured everything was delivered in a timely manner.

Response from Owner

thank you Ayush! I wish you and your family a lifetime of happiness in your new home!

Gina is very responsive, knowledgeable, and professional! I would recommend her to anyone who needs assistance with a mortgage!

Response from Owner

Thank you Candice! your support means the world to me!!!

Candice F.View on Google

I'm so happy to have Gina as my lender in my first-time affordable house buying! Her consistent professionalism, reliability, and genuine care throughout our collaboration were truly remarkable. Gina was always just a phone call away, ready to address any questions or concerns promptly and efficiently. Working with her was an absolute pleasure, and I am incredibly grateful for her expertise and support throughout the entire process. I have full confidence in Gina's abilities and would gladly recommend her to my friends!

Response from Owner

Thank you so much Nataliya! I wish you a lifetime of happiness in your new home!

Nataliya K.View on Google

As a first time homeowner, I was going through so many emotions and I was so lucky to have Gina as a part of my team. She is a thorough professional, never felt any pressure from her and always got the best guidance. She was always a call away and if she could not pick the call for any reason, sure enough she called as soon as she got a chance, it was a pleasure working with her and I would definitely recommend her to anyone.

Response from Owner

Thank you very much for your kind words! It was my pleasure to work with you!

Saurabh M.View on Google

I have worked with Gina on multiple transactions …and every time she has knocked the ball out of the park! She is a true professional.!

Response from Owner

Thank you for your kind words! Your trust means the world to me.

Sholly O.View on Google

I just wrapped up another smooth transaction with Gina and had to take a moment to say—she's truly one of the best. I’ve known and worked with her for years, and every time, I’m reminded how lucky I am to partner with someone who brings this level of professionalism, communication, and care to the table. Gina is always available, incredibly responsive, and knows how to get ahead of potential issues before they become problems. She’s also creative—finding thoughtful, practical solutions when things get complicated, and doing it with grace. Whether it's a straightforward deal or a tricky one, she brings the same steady energy and dedication every time. If you’re looking for someone who’s not just capable but truly exceptional, Gina’s the one. I’m always happy when we get to work together—and hope we get to do it even more.

Response from Owner

Thank you for your positive feedback, Stephen! We're thrilled to hear that Gina has been able to assist you over the years. Your continued patronage is greatly appreciated! Thank you! Gina

Stephen K.View on Google
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