Sue Baker-Dirickson

10/10

Oct 31, 2026

Good understanding and speedy process!

Easy communication and good insight shared by mortgage officer.

Because Sue Baker Dirickson was AWESOME to work with! Super responsive, respectful and knowledgeable. She answered all my questions and really helped me understand the process. As a first time home buyer Sue made the process easy and painless.

Sue was very knowledgeable about the assistance program and guided me through the process of securing a proposed mortgage plan. Once we moved forward, she worked closely with me and exercised due diligence to ensure I had everything I needed.

Sue and her team are truly fantastic to work with. They operate at lightning speed, ensuring that every step of the process is handled efficiently and professionally. The terms of the deal are fair and fully in line with industry standards, giving you confidence and peace of mind throughout the experience. If you are looking for a mortgage loan or considering refinancing, I highly recommend giving Sue a call. You’ll be in excellent hands with a team that is responsive, knowledgeable, and dedicated to delivering outstanding results.

Because Sue is great and very helpful!

Insightful qualification process, great brainstorming on the most effective product for our needs, super efficient processing

Sue Baker-Dirickson was helpful, patient, and resourceful throughout my process. She is THE reason I chose GRA over a competing firm. I am very happy with the choice and plan to work together again.

Great customer service!

Because Sue was amazing, would definitely go to her again for my next home buy

Satisfied

Response time, good clear communication, and compassion.

Great rates and friendly staff. Susan and Nicole who worked on our loan application were great.

Sue Baker-Dirickson was very responsive to my needs. She always answered my calls/emails/texts practically immediately.

Your loan officer Sue Baker-Dirickson is the one of the best I've worked with. She managed to keep everything on track.

I really enjoyed working with Sue. She was very kind, warm, and patient with me from the beginning. She was very responsive and informative. I really enjoyed working with her.

The process was smooth and friendly

Susan Dirickson and her team were fantastic! Very responsive throughout the process and very clear with the loan details and answering any questions.

It seemed to all go smoothly.

They got us to a 30 day close and were very responsive.

Responsiveness, help along the way, helping me understand what to expect and when to expect it. Willingness to provide a lot of extra information about different possible loans.