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Today · 9 AM – 10 PM
Office hours
Based on 76 star reviews
Based on 82 reviews
Ratings include all 82 reviews. Reviews collected directly from clients are shown only with their permission.

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Dawn is the best of the best! I’ve had her help for three house purchases, and wouldn’t use anyone else
Response from Owner
Wynne, it's always such a pleasure working with you and so fun witnessing you start a family. I'm honored to be a part of your journey, and I truly appreciate your continued trust across your home purchases. Enjoy every single moment in your beautiful new space!

Dawn has always been an exceptional lender and has a knack for getting the most complicated deals to closing even when other lenders failed. She is professional, experienced, and exceptional at what she does!
Response from Owner
Joe, working through those intricate scenarios with you is always a rewarding challenge, and I'm deeply grateful for your trust. It takes a dedicated team effort to get everything across the finish line smoothly. Thank you for taking the time to share such a kind note about my work. PS - I like the easy ones too 🤣

Dawn has been available at the odd hour, she always has an answer to my questions, and is friendly, honest and professional. Every real estate transaction I get involved with is slightly complicated. Dawn rolls up her sleeves and gets in the trenches with me and everything closes.

Super knowledgeable, great personality, easy to talk to, and great at explaining everything. She gets things done and takes the stress off your plate. Highly recommend!

No written review

Dawn was an exceptional Mortgage Officer and helped us buy our first home.

I have worked with many lenders throughout my real estate career, and Dawn Carter - VP of Mortgage Lending truly stands out above the rest. Her communication and follow-up are exceptional—she keeps everyone informed every step of the way and never leaves a client or agent wondering what is happening with the loan. Dawn is proactive, responsive, knowledgeable, and genuinely cares about the people she works with. When I refer a client to Dawn, I have complete confidence they will be well taken care of. She is an absolute professional and a lender I highly recommend!
Response from Owner
Karen, thank you so much for trusting me with your clients. I know how much they mean to you!

Refinancing with Dawn Carter at RATE couldn’t have been easier. They kept me updated and led me through every step. It was all incredibly smooth and I was happy to have a lower monthly payment! Thank you!
Response from Owner
Thank you, Bronwyn, for your positive review! We appreciate you taking the time to share your experience.
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Dawn, was absolutely fantastic to work with and we couldn't be happier with the entire process. I had reached out to a few mortgage lenders, but she worked the fastest, was the easiest to communicate with, and was the most fun haha. Great experience!
Response from Owner
Hi, Become. Thank you for your rating! We're happy to hear that your experience with us has been good.
Dawn, was absolutely fantastic to work with and we couldn't be happier with the entire process. I had reached out to a few mortgage lenders, but she worked the fastest, was the easiest to communicate with, and was the most fun haha. Great experience!

We just closed a loan with Dawn, and WOW! It was an incredible experience! Dawn is such a polished and professional advisor. Her years of knowledge and expertise made the process seamless. We highly recommend Dawn and her team at RATE. 10 out of 10!
Response from Owner
Hi, Tiffany. We appreciate the kind words and are glad we could provide you with a positive experience!
They where very easy to work with.
No written review

Dawn helped me tackle some challenging issues with a tricky refinancing issue. I’ve known Dawn personally for years but really got to watch her work her magic with this last refi. Don’t hesitate to call on her! She will absolutely work to get you the best financial deal possible.
Response from Owner
Thank you so much for your kind words, Megan. We really appreciate you taking the time out to share your experience with us.

If you want someone who is honest, upfront, professional and on her game, then Dawn Carter is your person!!! We have the home of our dreams and at the payment we can afford.
Response from Owner
Hi, Pamela. Thank you for your rating! We're happy to hear that your experience with us has been good.

Great group of people. They know their stuff!!
Response from Owner
Thank you, Darrell, for your positive review! We appreciate you taking the time to share your experience.

Dawn is great. Great communicator and problem solver. Always follows up and follows through. Highly recommend.
Response from Owner
Hi, Sam. Thank you for your rating! We're happy to hear that your experience with us has been good.

Dawn is fantastic. I've worked with her over several properties in the last decade and she never fails to amaze me. Most recently, she helped my mother get into her first home, a job made even more challenging because she is self-employed. Dawn is the rare combination of patient, kind, and extremely good at her job.
Response from Owner
Hi, Jesse. We appreciate the kind words and are glad we could provide you with a positive experience!
Dawn has a remarkable way of interpreting the loan process. She finds ways to make an owner’s financial situation work in the current market.
Great communication and customer servicee
Communication, professionalism, dedication to getting me the best mortgage possible

Dawn and her team are so on top of everything. They make sure we have everything ready and know exactly where we are with the loan process. She does her best to save us money and always gives options. I love working with her and definitely highly recommend her!
Response from Owner
Hi, Whitney. Thank you for your rating! We're happy to hear that your experience with us has been good.

Dawn is great at her job and was very patient with us throughout the process. She was able to get us credits to help with closing that we would not otherwise know were available. Recommend giving Dawn a call. Michelle and Daniel
Response from Owner
Hi, Michelle. Thank you for your rating! We're happy to hear that your experience with us has been good.
Dawn is very knowledgeable about the bridge loan process. She had lots of patience with us, as it has been over 25 years since we have been through the home buying process. The loan process went very fast! We were a little uncomfortable with all the information that was needed even though it was sent through a secure site.
Dawn is great. She talked me thru everything. She answered every stupid question I had with respect.

Dawn is always prompt, professional, and very helpful--while obtaining my mortgage four years ago, she always answered my questions and responded to texts/calls immediately. She has checked on me periodically ever since, and now that I need help with a mortgage again, she's been just as great as last time. When she says she's your loan officer for life, she really means it!
Response from Owner
Hi, Chelsea. Thank you for your rating! We're happy to hear that your experience with us has been good.

Dawn is the best! When she says she is always there for you she means it. She provides the same exceptional service and guidance after closing as she does when she's doing your loan. Don't rely on your bank, they have a revolving door of people to help you and we all know how confusing that can get. With Dawn I have my person and that's invaluable!
Response from Owner
Hi, Barbara. We appreciate the kind words and are glad we could provide you with a positive experience!

Dawn Carter was fantastic! She guided us through our home mortgage smoothly and later helped us refinance at a lower rate. Clear communication and quick responses. I highly recommend Dawn. Thanks for your help!
Response from Owner
Hi, Dan. Your feedback is highly appreciated. Thank you for the review!

Dawn is the real deal. She is amazing to work with - creative, hard working, kind and smart. if you need ANY kind of a home loan or mortgage, do yourself a favor and call Dawn!!
Response from Owner
Hi, Alex. Thank you so much for leaving us a stellar review!

Dawn was absolutely exceptional. We had a clear-to-close in just 15 days, and it was by far the smoothest loan process I’ve ever experienced. She truly knows her stuff and is completely dedicated to her clients, guiding and advising the entire way. I’d give 10 stars if I could!
Response from Owner
Hi, Nicolette. We are thrilled to learn that you had a positive experience with us!
We had excellent service from Guaranteed Rate. They made our dreams come true.
Dawn Carter was amazing. Quick responses and so knowledgeable.
No written review

Dawn was amazing from beginning to end. She works tirelessly to do the most for her customers. Always willing to go the extra step and contacted us promptly each time we had questions. I give my highest recommendation to Dawn and I encourage you to seek out this great broker
Response from Owner
Thank you so much for your kind words, Cherie-anne. We really appreciate you taking the time out to share your experience with us.

What a friendly happy person to help you with a stressful life event. Dawn makes it a wonderful experience!
Response from Owner
Hi, Deena. Thank you for your rating! We're happy to hear that your experience with us has been good.
Dawn’s enthusiasm, diligence and expertise made finding the right mortgage for us quick and easy. She gave us a wide array of options and her insights on the pros and cons of the various scenarios were invaluable. We’re really happy with the rate and loan.

I am so grateful to the person who introduced me to Dawn to handle our loan for our recent home! He said she has a magic hand. He wasn’t kidding!! Dawn asked me what I wished for and as impossible as it sounded to me, she never gave me the feeling that it couldn’t be done. She found ways that I could never imagine. As I look back, she always found a way to overcome issues and made it look so easy with her expertise and “mind for numbers.” Above all, she is a warm, fun loving and caring person and I’m so lucky to have had her on my side during the purchase of our dream house. Anyone would be a “winner” with Dawn on their team! She can make your dreams come true! Thank you, Dawn and team!!
Response from Owner
Thank you, Noriko, for your positive review! We appreciate you taking the time to share your experience.
It was a little repeat docs that I had to sign
Fairly seamless process and clear communication
You worked well with me and made the journey stress free.
The process was seamless. Very efficient and quick. My loan officer, Dawn Carter is amazing. Very helpful and extremely knowledgeable.

Dawn was fantastic. She explained everything in a way that I could understand. I felt that she had my best interests at heart. I felt comfortable with the entire process. I was kept informed all the way through. My questions were all answered promptly. I will recommend Dawn to anyone!
Response from Owner
Hi, Randy. I appreciate the kind words and am glad I could provide you with a positive experience!

Dawn was so helpful and knowledgeable. I truly appreciated her help in buying my home
Response from Owner
I am soooo happy for you as you start this new chapter in your life. I'm honored to be a part of it.

Loved loved loved having Dawn in my corner and part of my team! Made the first time home buying experience not so scary! I asked Dawn to sit down with me in the beginning and explain the process and she more than exceeded my expectations. I actually went home and happy cried because I felt for the first time, since starting the process, that I had good people I could trust to help me through the unknown of home buying. My good friends recommended Dawn to me and I’m so grateful that I decided to reach out to her. I can happily say that I am now a home owner!! Thank you Dawn and thank you Rate! 10/10!
Response from Owner
Olivia, I am beyond happy for you! And very happy to be Your Mortgage Loan Officer for life :)
Dawn Carter is the best to work with!

When Dawn tells you she is always your loan officer and always here for you, she means it! She helped me with an angry issue from a company she doesn’t even work for anymore! I was so upset and she just happened to email. I explained what was going on. She gave me a contact at the old place. Plus she actually called me to commiserate and make sure I knew how to proceed with the other company. In the mean time she discovered we're eligible for a great rate to refinance our second mortage. My day went from horrid to fabluous. If you are looking for a mortgage loan officer, instead of going to your bank, where it is revolving door, choose Dawn Carter. She will be your person and take just as good of care of you after closing as during! Thank you, Dawn!!!
Response from Owner
Thank you so much for your kind words, Stephanie. I really appreciate you taking the time out to share your experience with me. And I'm so happy you know I'm always here for you :)

Dawn is a miracle worker in the world of financing. Where most mortgage brokers would've "hung up the phone" or dissolved into a puddle of impatience, she shifts into another gear to find the financing option that will make your dream home ownership HAPPEN. Work with Dawn; you'll love the result, just like we have!
Response from Owner
Hi, Jason. Thank you for your rating! I love being Your Mortage Loan Officer and appreciate your repeat business.

Dawn Carter has been by my side since 1999 supporting my every Mortgage need. I have been blessed to have purchased multiple homes through the years. She is prompt and attentive to my concerns as the loan process can be cumbersome. I do respect work life balance but with Dawn, she will take calls and answer to your needs any day of the week. She explains the legal jargon and will help you have a clear understanding of the entire process with her "Tell all Tuesday" emails, which keeps you up to date with where you are in the loan process. I would highly recommend Dawn Carter to anyone especially new loan applicants. Dawn is friendly, caring and down to earth! I've always felt Dawn has had our best interest at heart! Kim Jerome Jackie Selzer
Response from Owner
Thank you, Kim, for your positive review! We appreciate you taking the time to share your experience.