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Based on 250 star reviews
Based on 259 reviews
I had an incredible experience working with Shan and her team. She answered all my questions, was transparent, and found me a great rate with a USDA loan. Shan is quick, organized, and proactive, which made my closing happen on time. Shan is a Queen!
Shan Conry found solutions instead of informing of issues.
Shan is very good, she took great care of me
I can't express how pleased we are with the service we received from Shan and her team. I can confidently say we would not be homeowners without her. I truly wish I could leave more than 5 stars. I feel very lucky to have had the opportunity to work with Shan.
Shan has been fantastic
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Shan was phenomenal. She was super educational and informative which we needed and wanted as first time buyers. Shan also helped us get the lowest rate possible, and when we wanted to do a longer escrow she helped us qualify for the right loan and made it happen on a weekend! Couldn’t be more grateful for her during this process.
Shan went above and beyond to help us understand a complicated process. She was knowledgeable, professional, and readily available to walk us through all of the “stepsâ€. She was excellent!
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Shan is very communicative which keeps the borrower on task and allows the escrow to flow smoothly. She is also well versed in the real estate aspect and understands the ins and outs of the realtor side of a transaction. She’s the best!
Shan and her team were fantastic. They processed my application and got all my docs docs in order and my file submitted to underwriting in just a couple of days. It couldn’t have been done more efficiently, or any quicker. I look forward to using Shan on my next loan.
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Shan and team not only saved us money by helping us get a lower interest rate than the other lender. They walked my wife and I through every step from initial phone call to closing. Shan was very patient and very thorough. I do not think I would have received this level of support from another lending institution. Every challenge we encountered was always followed up by very easy instructions on what we needed to do or what documentation was required. Shan made our home buying experience Easy.
Shan answered every question we had and was so easy to get a hold of.
Shan was very thorough in explaining and guiding us through our refinancing experience! We loved working with Shan and appreciated her patience!
Shan is awesome! She always was quick to answer our questions even if they weren't about our exact loan. She is the best!
Great customer service and always available to talk Shan made us feel comfortable during the entire process
Good communication and attention to details
Zero BS and made the process easy and understandable. We felt like she did all that she could to make sure we were taken care of.
Shan was excellent on getting back to us when we had questions and worked with our Realetor and Title Company so that we closed as hoped for.
Shan has helped us many times with home loans or refinances and she makes things quick and easy.
Shan was amazing super helpful and always there for us through your the whole process.
Shan and her assistant were very helpful and quickly answered our questions knowledgeably, politely, and promptly.
Shän is very responsive and attentive. We have used her several times now and are always happy!
Shan was very helpful in helping us buy our first home.
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Shan is awesome
Shan is always professional and great to work with and always does what is best for her clients.
We are repeat customers and have been extremely happy with the level of expertise, advice, and assistance at every level. Shan is incredible at what she does. I appreciate the respect she shows for me as a veteran. I recommend her and Caliber to everyone in the market for a home.
I had been working with Shan over the course of 2-3 years in pursuit of purchasing a home. We finally got it! Shan was always helpful and gave great advice! Couldn't of done it without her and her team!
I truly appreciate an honorable person, one who practices good integrity, consistently demonstrates what it means to have a client's back. Thank you, Shan, it was all you who got us our home. Eternally grateful clients! Elizabeth/Robin Miller
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Shan = COMMUNICATION and hard WORK ! She’s the best. I am a real estate agent and I don’t do evaluations. Glad to welcome Mason-McDuffie Mortgage to Chico. Call Shan Conry!
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Very knowledgeable, straightforward no nonsense friendly attitude. This was my first time buying a home and Shan was patient and informative every step of the way. I reccomend her as a premier lender.
Shan has always gone above and beyond to make the process of securing our home a smooth and easy one. Her communications are always on time and she keeps me up to date if any new information needs my attention. Shan is the best!
Super attentive to our needs and made the best recommendations for our loan. Helped us all the way through and made the process very easy. She always treats us like friends. She has a great support staff in her office as well. Highly recommend!
At every step and stage of the process Shan showed exceptional service, advice and guidance. From sitting down and explaining the entire process to us to keeping consistent and prompt communication as we purchased our home. Shan is a wealth of knowledge and finds joy in the process with the clients she takes on.
Very easy
Shan is helpful and honest. She has successfully executed 3 mortgage transactions for us and all have been pleasant.
Shan took the time to guide us through this process and made us feel like she had our best interest in mind. Thank you!
Shan was amazing! She single handily worked to help us higher our credit, thus saving us thousands of dollars when we refinanced. We saved $10,000 with Shan’s expertise. Everything worked just as she described, she kept us updated, all we did was provide paperwork, I never left the house.
Shan was very professional and responded to all our questions and concerns. She was a referral from a good friend.
Quick easy process
Shan made it great. People do business with people they trust.
Shan was awesome. Being a first-time home buyer, I had a lot of questions. She was patient and explained everything in detail which gave me the information I needed to make good decisions. She was available day and night, we even filled out the pre-approval forms late at night over the phone together. I really appreciated that. I will definitely go with her for future home purchases and would recommend her to anyone, first-time or veteran home buyer to get in touch with Shan.
Shan was a pleasure to work with and made refinancing our home a smooth process. I would definitely recommend her to my family and friends.