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Today · 9 AM – 5 PM
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Based on 124 star reviews
Based on 137 reviews
Ratings include all 137 reviews. Reviews collected directly from clients are shown only with their permission.

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Ted and his team were outstanding as expected. The entire loan process was extremely expedited and we were cleared to close in a few weeks. Ted is super responsive and efficient. I’ve used Ted and his team in the past and will continue to do so with ease for future properties. With Ted there is no worry - everything is extremely organized and they walk you through the whole process from an A to Z. Thank you Ted it was truly a pleasure for us.

We are incredibly grateful to have had Ted help us purchase our home. From the very beginning, he asked all the right questions and put every piece in place to ensure a smooth and successful loan process. I kept waiting for something to go wrong—and it never did. The transaction was seamless from start to finish. If you’re lucky enough to have Ted handling your loan, you’re in excellent hands. He is a true professional and exceptionally good at what he does. Thank you, Ted!
process was broken down in easy to understand steps. Ted was available to answer any questions we had.

Ted is a pleasure to work with. He was great at explaining things and laying out the next steps in simple to understand ways!

Ted was great to work with, very responsive and was able to get us a great rate! I also would like to give a big shout out to Anne! She was amazing, answered every phone call at any time on the first ring! Super friendly as well! I highly recommend them to any first time home buyers!

Ted was very responsive to our inquiries and needs throughout our buying process. We ran into some obstacles and Ted and his team were consistent, patient and supportive. We would recommend Guaranteed Rate to friends and family.

I’d give a 4.5 rating , A- , if I could. The initial process of getting the loan was incredibly easy, Ted and crew were exceptional. However once the process was getting close to close long and more contacts became involved there were a few communication breakdowns, leading to redundancy and extra correspondence. However, I would detain my recommend and plan on using G-Rate again, without reservation
Very accommodating and easy to work with.
Great response time and thorough explanations when needed.

We loved working with Ted!! He made the whole process painless and as simple as possible. Guaranteed Rate secured us the home we were crossing our fingers on and I would recommend working with Ted to anyone looking for a home loan!

I would highly recommend Ted and his team. He’s a leader in his industry. He has a massive amount of knowledge which is extremely helpful in an ever changing market. I’ve been involved in many closings and all I can say is Ted and his team are dialed in. The whole process was seamless. The communication was high, and the care was there. I will definitely be using his services again. Thanks again to Ted and team.
Ted and his Team made the process very smooth. They were also very responsive.
excellent communication

Couldn’t be better, excellent experience Highly recommended to anyone!

I recently had the pleasure of interacting with Ted during my home financing journey. From our first conversation, I was impressed with his professionalism and industry knowledge. He took the time to explain various mortgage options clearly and answered all my questions with patience and expertise. I appreciate the valuable insights he shared about the current lending landscape. If you're exploring mortgage options, I'd recommend having a conversation with him.

If you’re looking for a reliable and knowledgeable mortgage lender look no further. Ted Malkhasian is a subject matter expert in his field, made the stressful process seamless and was able to answer any concerns I had. Would recommend 10/10

It was great working with Ted and his team with loan. Everything went so smooth.
Response from Owner
Mehul, thank you very much for your kind word!
They were very responsive and made the process easy
Working with GR was very streamlined, organized and we felt held and partnered with throughout the loan process, great communication and customer service. Would highly recommend to friends and family!
Everyone was incredibly helpful, professional, and nice. Especially Roland Weissman
Awesome customer service.
Efficient process, friendly service, fast close!
Great team and worked well with our agent and lawyer.
They were very responsive
Great service.
Ted Malkhasian is amazing! It was such an easy process, everything went smoothly and seamless. He was able to close my loan in only 3 weeks!!!
Ted and his team were super helpful through all steps in the loan process. We couldn't have found our dream home without them!
Outstanding service, great rate (especially given the market), good technology. Ted Malkhasian, our agent, and his team (Carissa, in particular) were phenomenal every step of the way. We were first time home buyers but this process felt familiar and easy because of the Guaranteed Rate team.

I’ve worked with Ted twice now and both times I’ve been very impressed with his service and his team. I feel like I got excellent rates in both cases but more importantly Ted and his team were responsive and knowledgeable. He worked seamlessly with our brokers’ team which made my life easier. He’ll be my first call on the next one. Overall, highly recommend working with Ted.

Ted was fantastic from the start all the way to the end. I highly recommend Ted Malkhasian to everyone!

I recently closed on my home with the invaluable assistance of Ted Malkhasian, and I couldn't be more pleased with the experience. From start to finish, Ted exhibited professionalism, expertise, and an unwavering commitment to ensuring I got the best mortgage deal possible. From our initial consultation, Ted took the time to thoroughly explain all my options and answered all my questions with patience and clarity. Throughout the process, they kept me informed at every step, ensuring there were no surprises and that I understood all the paperwork and requirements. One of the standout qualities of Ted was his responsiveness. Whether it was via email, phone call, or text message, he was always available to address any concerns I had, often going above and beyond to provide support outside of regular business hours. This level of dedication made the entire mortgage process smooth and stress-free. Additionally, Ted demonstrated a deep knowledge of the mortgage market and was able to secure a highly competitive interest rate for me. Their advice and guidance were instrumental in helping me navigate the complexities of the mortgage application, and I felt confident that I was in good hands throughout. I highly recommend Ted to anyone in need of mortgage services. His professionalism, expertise, and exceptional customer service truly set them apart. Thank you, Ted, for making my home buying journey a positive and memorable experience!
Response from Owner
Thank you so much for your kind words! I'm thrilled my team and I made your home buying process smooth and stress-free. Congratulations on your new home!

Working with Ted and Guaranteed Rate was a complete pleasure. The entire loan process from start to finish was very streamlined, organized and we felt held and partnered with throughout the loan process, great communication and customer service. Would highly recommend Ted and his team to friends and family and I have no doubt we'll work with him again on the purchase of our next home!
Response from Owner
Thank you so much for your kind words! My team and I are thrilled to hear that your experience was such a positive one. We greatly appreciate your recommendation and look forward to working with you again! Congratulations on your new home!

Ted was very helpful from the start and quickly answered my questions! It was a very smooth process. Thanks, Glenn
Response from Owner
Thank you for your kind words! My team and I were more than happy to assist and make this a smooth process for you! Congratulations on your new home!

As first time home buyers my boyfriend and I were not familiar with the home buying process and all it entailed. Ted was so kind and made the process seamless. He was always available to answer any questions we had.
Response from Owner
Thank you for your kind words Meaghan! We're delighted to hear my team and I made your first home-buying experience seamless. Congratulations on your new home!

No written review

Ted and his team were simply amazing! Being a Realtor myself meant that I had a lot lenders to choose from but Ted quickly stood out from the rest by having the best rate, fees, and process. In addition to that, he guided me through everything calmly and with a sense of humor and held my hand figuratively more than once. Thanks to him and his team we are now proud homeowners and we couldn't be happier. Choose Ted, you can thank me later!
Response from Owner
Thank you for your wonderful review Lidiya! I'm glad my team and I were able to help you with this process! Congratulations on your new home!

Ted and his team were an immense help and source of information for our first time home purchase. Would highly recommend working with them. They worked seamlessly with the others involved in our home purchase and we are very thankful for all they did during the process.
Response from Owner
Thank you, Taylor ! My team and I were more than happy to help.

Ted helped us find the home of our dreams! As first time home buyers, he walked us through the loan process step by step and made it as easy as possible.

Ted and his team were so responsive and helpful. They made our home buying process less daunting - We knew everything was being handled quickly and correctly.

Ted was very helpful with assisting us in getting a mortgage loan. He is efficient and responsive. Highly recommended.

Ted and his team were extremely helping through the entire loan process. Everyone was always available to talk and quick at responding. I always felt in good hands and was able to trust deadlines put forth. Highly reccommend Ted as a loan officer if you are purchasing a new home!

During a time when the market is crazy, Ted and his guaranteed Rate staff absolutely made this process seamlessly smooth for me. I'm grateful for them and would recommend future homeowners to experience this process with Guaranteed Rate.

Ted is a true professional who is terrific to deal with. He was immensely helpful in explaining the complexities of obtaining a mortgage loan. He constantly made time to clarify what was being asked of me and was very patient in doing so. Each and every person on his team was clear, helpful, cordial, and patient. Ted really had my back, which was deeply appreciated. When mortgage interest rates were about to shoot up, Ted reached out and told me we needed to lock in a rate now in order to save considerable money. Through his help, we did that. He is also a very good and nice man who could bring his human side to the world of finance which is often not the case. I would highly recommend reaching out to Ted when you are in need of a mortgage loan. He will be there for you!

Ted was great! Loan went through smoothly and quickly.

Ted is an excellent professional who goes above and beyond for his clients from start to finished. He makes the home buying process very smooth.

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Ted Malkhasian and his team at Guaranteed Rate are the best in the mortgage brokerage business. Throughout My career as college football coach opportunities to advance in the profession have been numerous. As a byproduct, my family and I have become experts in the process of moving and transitioning. Knowing we have Ted and Guaranteed Rate as a part of our transition team alleviates a great deal of stress! I have used Guaranteed Rate now on 3 separate occasions. Each time the processing and delivery of our loan has been smooth and easy. I highly recommend Ted and his team at Guaranteed Rate!

Ted was very attentive and thorough. Answered all of our questions promptly and thoughtfully which made the entire process seamless.

Ted and his team were wonderful to work with from start to finish. We had a quick and somewhat complicated closing situation, and Ted and his team worked so hard to make the process smooth, stress free, and kept us well informed throughout the process. Would recommend Ted, his team, and Guaranteed Rate over and over again.