Rate
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Carolyn Nelson

VP of Mortgage Lending · NMLS# 1179393

5.0(21 reviews)
Rating5.021 reviews
Satisfied100%21 reviews

Everyone - every single person - that I worked with at Guaranteed Rate was incredible, say eight stars out of five. Not only "would" I recommend Rate to friends, I already have.

Michael K.

I found dealing with Carolyn Nelson a true pleasure - she is responsive, knowledgeable and efficient. Working with her made all the difference to me.

Jennifer A.

Process worked as advertised, very smooth and easy from loan to close.

James D.

Great experience with Carolyn Nelson, super easy and fast on line process with Rate.com! Got the best competitive % on the market too. Approved in 13 days, locked in the rate and closed in less than 3 weeks! Highly recommend you call her today.

James D.

Carolyn Nelson

Gregory B.

Very Happy

John F.

Carolyn is amazing. Great communicator. We really enjoyed our experience.

Tatum L.

Mary Jo.

James M.

Carolyn was great, everyone I worked with was super helpful and very responsive

Susannah B.

Efficient, cost effective, and friendly service.

Daniel M.

Carolyn and team were fantastic at quickly answering questions, providing feedback and recommendations that would make for a better loan, interest rates, etc!. Highly recommend Carolyn and team!

Emily A.

The customer service I received was spectacular and always on point. Carolyn was always available to answer any questions and even helped when I needed it. Her knowledge and kindness made her stand out from the others in the area. I would recommend her 100%.

Luz M.

Carolyn Nelson was extremely easy to work with and accommodating. She was very patient in answering all my Qs and doubts through the process. This is my 2nd loan with you guys.

Riju R.

Very knowledgeable and helpful and direct.

Jana C.

They were very sharp, and on top of every critical detail. I’d highly recommend.

Joseph C.

Very responsive, organized, and helpful

Sarah C.

Willing to work with Veterans.

Raymond M.

Amazing service answered all my (million) questions and just so helpful during the whole process!

Susan J.

Very helpful throughout the process.

Hayley T.

The entire process was very easy. Carolyn was great to work with.

James N.

We recently bought a home in Fuquay-Varina And Carolyn took care of our Mortgage needs.  We were crunched for time due to an unexpected circumstance.  We ended up getting pre-approved with Guaranteed rate and at the last minute, seemingly,  we found our dream house!  Carolyn and her team were outstanding!  She was tremendously accommodating and exceptionally fast.  With Carolyn’s help we were able to close and move in to our new home without skipping a beat.  The transition for us was seamless thanks to Carolyn.  Would highly recommended using her for any of your mortgage needs.  We will be using her in the future.

Timothy D.
Equal Housing LenderEQUAL HOUSINGLENDER
Copyright © 2026 Guaranteed Rate, Inc. D/B/A Rate. All rights reserved. NMLS License #2611 - For licensing information, go to: www.nmlsconsumeraccess.org
 Arizona Mortgage Banker License #0907078
 3940 N. Ravenswood Ave Chicago, IL 60613 Operating as Guaranteed Rate, Inc. in New York.
 The company name, Guaranteed Rate, should not suggest to a consumer that Guaranteed Rate provides an interest rate guaranteed prior to an interest lock. Applicants are subject to credit and underwriting approval. Restrictions apply. All information is provided for informational use only and should not be considered financial advice.

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