Shelby Monaghan

Shelby is a true professional. We’ve worked with numerous mortgage brokers over the years, and Shelby consistently stands out for his attention to detail, outstanding communication, and commitment to keeping everyone informed throughout the process. We’ve had the pleasure of working with him since 2014 on numerous transactions, and we can always count on him to close on time. He truly cares about his clients and goes above and beyond to make every transaction as smooth as possible. Highly recommended!

⭐⭐⭐⭐⭐ It was a pleasure working with Shelby Monaghan at Citywide Home Mortgage. Shelby was professional, knowledgeable, responsive, and consistently communicated throughout the transaction, making the process smooth from start to finish. His dedication to exceptional customer service and commitment to helping our mutual clients achieve their homeownership goals was evident every step of the way. I truly appreciated his teamwork, attention to detail, and willingness to go the extra mile. I would gladly recommend Shelby to anyone looking for a trusted mortgage professional and look forward to working with him again in the future! — Ken Williams, Realty Of America | Global Homes Group

⭐⭐⭐⭐⭐ Shelby is truly one of the best Loan Officers I've ever worked with. Not only has he been an outstanding lending partner for my real estate clients, but he also helped me finance my very first home. He made the entire process smooth, stress-free, and was always available to answer my questions. Shelby is knowledgeable, responsive, and genuinely cares about his clients. I highly recommend him to anyone looking for a trusted mortgage professional!

Shelby and his team were awesome

Shelby is very thorough and he made my mortgage paperwork easy to understand. My mortgage went through extremely fast with Shelby watching closely to verify my needs were met. I definitely would use him again and recommend him to anyone who needs a mortgage.

Amazing customer service and kept me in the loop on all changes. Used a hybrid system that made closing quick and painless.

City Wide was so responsive and helpful throughout the whole process.

Shelby was the BEST!

You have been great! Your communication was top notch and it really was a pleasure working with you. I have added you to my preferred lenders:)

Thanks for your diligent and prompt buyer approval

It was great working with Shelby. His communication was on point throughout the entire process. Will do business with Shelby again.

We contacted three mortgage companies and found Shelby the most cooperative and experienced. We texted him at all hours of the day and night, and he responded quickly. He offered sound advice on when to wait until the interest rates dropped and when to lock in. I found him very impressive.

It was great working with Carrie. She was able to accomplish the impossible in my situation. Very professional and recommend her 100%.

His communication was awesome. Very efficient and organized. Made things very simple and didn’t hesitate to explain anything!

Shelby is terrific!

Shelby is very helpful. He wont leave you hanging. very responsive and very knowledgeable. He always finds a way to make sure it always works for the client. Shelby went above and beyond! deserves a promotion.

Shelby went above and beyond. I have never received this level of service when getting a loan. I was surprised at how quickly he was able to get the ball rolling to get this loan closed. I look forward to working with him on future purchases.

Shelby is always super efficient and proactive. He also breaks into and figures down as needed.

Shelby is very good person& he held "Our Hand" throughout the entire process. Even though I felt so tired from working so much, on my job. Just speaking with him, or receiving an e-mail, Made me feel encouraged to get to the finish line. Sometimes, I felt a little unsure. Any questions "We" had, Shelby was right there with the answers. If "We "had to go through this process again, without any hesitation. We would certainly contact Shelby, &his team again.

Professionalism, Honesty, Patience through out the whole process.Thank you for all of the above.

Danny De Paz did a great job, awesome communication and got us a great term for our refi. Highly recommend!

I had a great experience with Primary Mortgage Thanks to Jennifer Pollard from The Application process to the final closing everything really smooth . I will definitely work with Jennifer in the future !!! Thanks Anthony Siano

It was a pleasure working with you guys. Everything went the way you guys said. Fast, and accurate i will recommend you to my family and friends. Thank you.

The ease of everything was Great & Shelby replied to emails very promptly.

Buying a home is stressful but it was a smooth process thanks to my realtor Angelo & Shelby. I was able to get pre-appoved quick enough to put offers when I needed to. Shelby always kept in touch making sure I had all the documents in order. He was also really good at responding quickly and answering my questions.

we love to work with shelby. great costumer service.

Shelby was great to work with. He was always available to answer our questions and guide us through the process, which was unbelievably fast! Highly recommended.

Shelby was excellent to work with. Very patience and knowledgable. He continued to keep me posted of status throughout the refinance purpose. He was also very responsive to my continuous questions and need for detail. Shelby was very professional and willing to acomodate my needs and schedule. Thank you.

Shelby was always very polite and professional during the process of refinancing my house. He tried very hard to approve my loan and when something didn't work and we had to go back to the drawing board he showed saintly patience. He kept in contact with me at all times and made himself available when I needed to ask a question and there were many!! I tried to refinance my house prior to meeting Shelby but I got cold shoulders. I was very pleased with my loan outcome and will always be thankful to Shelby for not turning me away.

Very generous person,honest ,friendly, professional, he helped me and my mother with all the loan process from the beginning to the end. Cant describe in words how thankful i am with him. I highly recommend him.

Shelby helped us get a loan to purchase our home. He was always pleasant and quick,to respond to calls and emails. Very knowledgeable, extremely helpful and went out of his way to help us close our loan. He made the whole process easy. Highly recommend Shelby to everyone.

Shelby Monaghan was so very helpful to us during the purchase of our home. He was always available to help and answered all our questions. He almost always answered his phone and if he could not answer, he would call back in just a matter of minutes. Although I know he is very busy, Shelby made us feel like we were the only clients he had at that time. He was such a blessing to us and we're are glad to know him!

Shelby was all-around fantastic!! I worked with him on my first home purchase and the process could not have been more seamless. He was knowledgeable and very thorough. When I did some research and started to ask him about different closing options, he was completely open to hearing me out. Moreover, he worked his magic and ended up getting me an even better deal than I had thought possible. I highly recommend him and will 100% use him for my future purchases. Thank you Shelby!!

I'm an active Realtor and when it came time to purchase a second home, I knew to shop around for a good lender. I spoke with several banks and mortgage brokers and ultimately decided to work with Shelby. I'm so glad I did. I work with lenders on a daily basis so I know the difference between a good one and a not so good one. Shelby is by far the best I've worked with so far. He and his staff are very professional, friendly, knowledgeable, and experienced. He was very easy to communicate with and answered all my questions clearly and timely. Best of all, we closed right on time! I highly recommend giving him a call before you choose a lender. You'll be glad you did.

Shelby did a great job and was very knowledgeable. This was my first time buying a house and he gave me all the info and got me a great rate. He also was very easy to contact and very responsive to phone calls and emails. I would recommend him to anyone in the area.

Shelby is the real deal.. He was responsive at all times, guided us through the first-time home-buying process, and put my growing family and I into exactly the right home. He fought to keep us within our budget and made sure we didn't break the bank with the up-front costs. Thank you Shelby for helping put a roof over our heads. There is no question who I will be calling once it's time to refinance or upgrade down the line!

Nothing but honest and professional will recommend him to anyone interested im biying a home

Shelby along with my realtor Ronnie & their team were very pleasant and made this whole experience personable. They were involved every step of the way.

Shelby was a professional and insightful mortgage Broker, he guided us to thru all the procedures and aspect of documentation needed for a loan.always Available for question and explanation.I will definitely Refer him to all I know for mortgage needs, and use his services again. Thank you Shelby for your professionalism and honesty .

Communication, explanation, honesty. Shelby, made sure the process was going as easy possible. Great customer service. I would definitely recommend to work with Shelby getting a loan for house. Thank you very much!!

Shelby went on and above our expectations. His patience and his explanations were professional and he made the whole process very unstressful. I will highly recommend him to all.

Clear communication.

Shelby did an excellent job as expected. This was the second time we worked with Shelby and you can count on him to find you the best rate and mortgage for your family. He made the buying process seamless and it’s nice working with the local branch. Thanks again Shelby, we will definitely recommend you to family

Primary Residential is very fair and works for you the buyer to get you the best interest rate and mortgage to suit your needs! My wife and I had a very pleasant experience working with Shelby at the local office and we would recommend working with him to anyone.

Shelby did an excellent job as expected. This was the second time we worked with Shelby and you can count on him to find you the best rate and mortgage for your family. He made the buying process seamless and it’s nice working with the local branch. Thanks again Shelby, we will definitely recommend you to family

Excellent service. Very responsive and helpful

Shelby

Shelby always has the best service and amazing success!

Shelby is amazing! Very happy to work my deals with him! On my last transaction, even the title company was impressed with the professionalism! Very happy! And will always be my lender to work with

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