Ratings include all 48 reviews. Reviews collected directly from clients are shown only with their permission.
I had an exceptional experience working with Sarah and her team throughout the mortgage process. Sarah was incredibly knowledgeable, professional, and attentive from start to finish. She took the time to thoroughly explain each step, answer my questions, and ensure I felt informed and confident throughout the entire process. Her guidance and attention to detail made purchasing my home a seamless and stress-free experience. I truly appreciate her dedication, responsiveness, and commitment to providing outstanding service. I couldn’t have asked for a better team and would highly recommend Sarah to anyone looking for a trusted mortgage professional.
Everyone on Bryce’s team made the process for buying a new home super easy. A special thanks to Sarah Marchena & Jennifer Chacon! Appreciate all your hard work in helping us to buy a home. Thanks!
Response from Lender
Thank you so much, Michelle! We really appreciate you trusting our team with your home purchase here in Denver! Sarah and Jennifer will love hearing your kind words. They work incredibly hard to make the mortgage process as smooth and stress free as possible. Congratulations on your new home, and thank you again for the wonderful review! 🏡
Could not have asked for a better lender. From our first call, Bryce and his team took the time to understand our goals. They are all responsive and kept us updated at every step. When questions came up, they answered them clearly and patiently, felt supported the whole way. If you're looking for a lender who's honest, knowledgeable, and genuinely cares about your success, this is the team. Recommend them without hesitation!
Response from Lender
Thank you so much, Cassandra! It was a pleasure helping you with your home purchase. I'm glad my team and I could make the process smooth, answer your questions, and keep you informed every step of the way. We truly appreciate your trust and wish you all the best in your new home! 🏡
Bryce Waite and Bre Metcalfe at Citywide Home Mortgage helped my husband and me through a situation we never expected to be in. We had lived in our home for 10 years when our landlord passed away, and on July 29 we were given 90 days to move. We’re small business owners, and because we don’t pay ourselves traditionally, we didn’t qualify for a traditional mortgage. We had already worked with three different lenders and tried every option we could, but we kept hearing that we needed more time or more money. We didn’t have either.
Bryce and Bre worked at lightning speed to help us figure out a way forward. They communicated with us, reassured us when we were overwhelmed, and stayed right there in the trenches with us through the stress. Their confidence and guidance helped us keep going when everything felt like a lot.
We found our dream home, and I honestly can’t imagine how much more stressful this process would have been without them. We’re so grateful for the work they put in and would absolutely recommend Bryce and Bre to anyone looking for a mortgage team that will show up for you when you need them.
Response from Lender
Thank you so much, Stevi! Your story is exactly why Bre and I love what we do. I know how stressful and unexpected your situation was, and I'm incredibly grateful we had the opportunity to help you and your husband become homeowners. Bre and our entire team truly care about the families we serve, and seeing everything come together makes all the hard work worthwhile. Congratulations on your new home! Wishing you both many wonderful years ahead! 🏡❤️
Went the extra mile to make my loan work. Patient & helpful. Walked me through step by step. The team was always available to answer questions.they guided me through the process. No question too little.
Response from Lender
Thank you so much for the amazing review! We truly appreciate you trusting us with your home purchase. Every loan is different, and my team and I take pride in finding solutions, communicating clearly, and making sure our clients feel supported every step of the way. No question is ever too small! Congratulations on your new home, and thank you again for allowing us to be part of the journey! 🏡
They took the time educate and explain every step. I felt very informed during the whole process. Even towards then end of the process they checked on me and made sure I felt comfortable. Will definitely use them when refinancing my home
Response from Lender
Derick, thank you for the awesome review! It was a pleasure helping you with your home purchase in Englewood. Making sure our clients understand every step of the mortgage process and feel confident from start to finish is extremely important to us. We appreciate you trusting our team and look forward to helping you again when it’s time to refinance. Congratulations on the new home!
Bryce and his team were amazing, they were so knowledgeable, communicative and easy to work with! They really made the process easy for us through and through, we highly recommend them!
Response from Lender
Justin, thank you so much for the great review! It was a pleasure helping you with your VA home purchase in Colorado Springs. My team and I really appreciate you trusting us with your mortgage, and I’m glad we were able to make the process easy and keep everything on track for closing. Congratulations on the new home!
Bryce, Sarah and team were great to work with. They made the whole lending process easy for me and when I shopped around and found another lender with better numbers for my situation, they very quickly were able to make some changes to their numbers and beat the competitors.
Response from Lender
Thank you so much, Tim! It was a pleasure helping you with your Colorado home purchase. We're glad Bryce, Sarah, and our team were able to make the mortgage process simple, competitive, and stress-free. We work hard to provide the best home loan options and competitive interest rates while keeping communication fast and transparent every step of the way. Thank you for trusting Team Bryce Waite with your conventional loan, and congratulations again on your new home! We truly appreciate your recommendation and are always here if you need anything in the future.
Sarah and team really helped us understand our options during our recent home-buying experience! She was knowledgeable and readily available during the entire process and helped make everything feel easy. We closed on time and are now successfully living in our beautiful new home in Centennial, CO!
Bryce, Nicolle and his team made Buying my home an amazing experience from start to finish. The process was smooth, communication was excellent, and I always felt supported. Thank you for making such an important milestone stress-free. I highly recommend your team!
Response from Lender
Thank you so much, Eileen! Congratulations on becoming a homeowner, and thank you for trusting Bryce, Nicolle, and our team with your home financing. Helping first-time homebuyers navigate the mortgage process with clear communication and a smooth closing is exactly what we strive for. We're thrilled your conventional home loan closed on time and exceeded your expectations. Enjoy your new home, and thank you for your recommendation, we're always here for any future mortgage or refinance needs!
Bryce and his team did an amazing job helping us to get pre approved to buy a new house without selling our current house to give the best offer that got accepted right away. They moved very quickly and efficiently. I would highly recommend him and his team for any home purchase!
Response from Lender
Thank you so much for the kind words! It was an honor to help you purchase your new home. We're glad we could help you get pre-approved, structure a strong mortgage strategy, and make it possible to buy before selling your current home. Our goal is always to provide fast communication, competitive home loan options, and a smooth closing experience from start to finish. Thank you for trusting Bryce and the team with your conventional mortgage, and congratulations on your new home! We truly appreciate your recommendation and wish you many happy years there.
Excellent communication. We really appreciate Bryce and his team helping us secure our home. They were professional, responsive, and always willing to answer our questions throughout the entire process.
Response from Lender
Thank you for the review and for trusting our team with your home financing! We’re glad our communication and responsiveness helped make the mortgage process easier and that we were able to answer your questions along the way. Congratulations on your new home, and we truly appreciate the opportunity to help!
Bryce and his team were amazing and very well put together for this stressful process. Being the first time, everything was explained and coordinated in detail for a smooth process. If I were to recommend a lender Bryce and his team would definitely be it.
Response from Lender
Thank you so much, Kenny! We truly appreciate you trusting Bryce and our team to help with your first home purchase. Buying a home for the first time can feel overwhelming, so we're glad we could make the mortgage process organized, easy to understand, and stress-free from pre-approval through closing. Congratulations on your new home, and thank you for recommending our team. If you ever need help with a future home loan, refinance, or have questions about homeownership, we're always here to help!
Because my lending team was amazing and gor me through the house buying process with ease. It really seemed like they cared about me personally.
SSarah R.
No written review
BBayartsetseg N.
Team was so responsive and pleasant. Extra props to Bre and Michele
DDavid P.
responsive team, clear communication
GGerald V.
The agents were extremely helpful and answered Al my questions.
TTricia P.
Bryce and Sarah are amazing to work with. Everything went smoother than I could ever imagine
RReed M.
Working with team Bryce was an amazing experience. Communication was seamless and fast!! Sarah took her time and explained everything to me where I could understand it, but didn't make me feel bad or unintelligent. Seriously the best experience I could have hoped for. I would recommend his team to anyone I know friend or family. They seriously were the best to work with!
Response from Lender
Thank you so much for your kind words! It was truly a pleasure helping you with your home purchase. Our goal at Citywide Home Mortgage is to make the mortgage process simple, fast, and easy to understand, and we're so glad we could deliver that experience for you. Thank you for trusting Bryce, Sarah, and our entire team with your home loan. Congratulations on your new home in Boulder City, NV! We appreciate your recommendation and are always here to help with any future mortgage or home financing needs.
Bryce and his team handled our FHA loan here in Colorado exceptionally well. We first reached out on the 5th of the month, and they had us approved and ready to close by the 28th. The entire process was smooth, efficient, and well-communicated from start to finish. We truly appreciated their professionalism and responsiveness, and we would highly recommend Bryce and his team to anyone looking for a lender.
Response from Lender
Thank you, Kody, for trusting Bryce and our team with your FHA home loan! We're thrilled we could help make your first-time home buying experience smooth, efficient, and stress-free. At Citywide Home Mortgage, we pride ourselves on clear communication, fast approvals, and helping Colorado homebuyers navigate the mortgage process with confidence. Congratulations on your new home, and thank you for allowing us to be part of this exciting milestone. We wish you many happy years ahead and are always here for any future home financing needs!
Process was overall smooth and managed in a very good timeframe.
JJared O.
I had a great experience. I was explained the process and understood. I found a townhome that suited my preferences. I closed within 30 days. I did not have any issues.
BBelinda B.
Great to work with. Gave a great experience for a first time home buyer
LLucas S.
They were very helpful and knowledgeable
BBrandon S.
Everyone on their team was amazing and kept up with all of the necessary things. They were very on top of it and made sure everything went well to process things from beginning to end
NNichole C.
Great and fast service
SSusana G.
Sarah and Bryce were super helpful through the loan application process on purchasing my first home. They were quick to respond and explained everything clearly.
Because Bryce Waite, Jennifer Gatewood and Noelle were great and kept in touch with me, answering all of our questions.
SStacy E.
The team was extremely easy to work with and very communicative throughout the entire process.
DDane J.
Austin was amazing. Helped talk me through all the jargon and ease my mind on all of my concerns
LLouis H.
Bryce told me exactly what to do to increase my credit score and stayed with me every step of the way. Then Sarah was phenomenal and made me feel at ease the entire time we were under contract. I was worried and she never made me feel bad.
KKrista T.
Felt like they were on our side, not just trying to get a deal done. Plus they worked under a time crunch.
TTrisha S.
We are incredibly grateful for Bryce and his amazing team and everything they did to help our family get my parents into their new home. My dad’s health was declining quickly, so time was extremely important to us. They understood our situation and worked incredibly hard to make the mortgage process as quick and smooth as possible.
Everyone on Bryce’s team was wonderful. They were professional, responsive, supportive, and incredibly empathetic about what our family was going through. During what could have been an extremely stressful process, we always felt like they genuinely cared about our family and not just the loan.
Bryce is also a veteran, as my dad was, and that connection made working with him even more meaningful to our family. He treated my parents with such kindness and respect.
Because everyone worked so hard to make things happen quickly, my dad was able to move into the new house with my mom and see them settled into their beautiful new home before he passed away. Having that time there together is something our family will always treasure.
For us, this wasn't simply about closing a loan—it was about getting my parents home while we still had time. Bryce and his team understood that, and I will always be grateful for the part they played in making it happen.
They truly went above and beyond for our family, and I would recommend Bryce and Citywide Home Mortgage without hesitation.
Response from Lender
Thank you so much, Kimberly! It truly means a lot that your family trusted us during such an important and emotional time. Helping your parents get into their new home was about so much more than just a mortgage. I'm grateful our team could help make the process easier and get everything completed when timing mattered most. Wishing your parents and your entire family all the best. Thank you again for the kind words and for allowing us to be part of your journey! ❤️🏡
Bryce And his team were an absolute delight to work with. They were patient, didn't make you feel stupid, and explained everything step by step.
SSamantha U.
They were willing to help us out when having trouble with other agencies. They seem to put in some extra time to help a person out that a lot of people wouldn’t do and felt like they cared. It was just a good experience for a first time home buyer.
CClifford H.
They helped me out when all other avenues just didn’t work out. They also helped out the buyers of the house I was selling. They have a very efficient team that works well together. Communication with them was also top tier. They are on the ball!
RRachelle M.
They were extremely helpful, considerate, impatient with knowing we didn’t know what we were doing. Explained everything step-by-step.