Brandon Roberts

I never felt like an obligation. I was treated with not only respect , but kindness as well .

Excellent, fast, friendly service.

Jun 4, 2026

No written review

Apr 27, 2026

Brandon took the time to make sure I was getting my best options . Together we planned my purchase and I never felt pressured or obligated. He educated me on the mortgage process , rates , points etc…and kept me updated with details and options. I’ll recommend him to all my friends/family, & will use him for all future purchases.

Great service, excellent team

They were prompt with everything they needed from us and worked hard to make our loan work

Because Brandon and his team are top notch, second to none

Mar 31, 2026

Brandon n did a great job with our recent mortgage. Even though it was a complex process he did his best to make the entire process seamless. He went out of his way to maintain a face to face relationship which is getting harder and harder to find. I would highly recommend!

Mar 3, 2026

We’ve worked with Brandon twice now. Once as first-time buyers and then again for our second purchase, and both times we definitely put him through the ringer. Honestly, we’re surprised he hasn’t fired us with all of our repeated questions, number crunching, second-guessing, and the full range of emotions that come with buying a home. Our first purchase happened during COVID, which brought a lot of uncertainty and challenges in the market. The second had its own unique hurdles based on the type of transaction. Through it all, Brandon has been steady, patient, and incredibly thorough. He’s the only loan officer we know who puts together detailed spreadsheets that clearly lay out the numbers in multiple scenarios. Seeing everything broken down that way gives us so much clarity and confidence in our decisions. We’re probably that kind of buyer, but he has consistently kept us grounded and focused, even when we’ve second-guessed his process. We truly appreciate that he’s a straight shooter who clearly understands our goals and works diligently to align every option with what matters most to us. We wouldn’t hesitate to recommend him to anyone looking for a knowledgeable, patient, and strategic loan officer.

Because of Brandon Roberts

Brandon and his team did a great communicating during each step of the process, including taking my phone calls to answer questions.

Dec 10, 2025

Brandon Roberts was absolutely exceptional to work with. As a first-time homebuyer, I had my fair share of questions, curveballs, and unexpected hurdles throughout escrow — and Brandon guided me through every step with patience, clarity, and a level of support that made the entire process feel manageable. His explanations were always clear and grounded, his timing was impeccable, and he consistently made sure I understood what was happening and why. Brandon’s attention to detail and steady communication gave me so much confidence during a process that can otherwise feel overwhelming. I’m incredibly grateful for his professionalism, kindness, and grace in navigating this loan from start to finish. Highly recommend Brandon for anyone — especially first-time buyers — looking for a mortgage broker who truly shows up for you.

Nov 28, 2025

Brandon and team were extremely thorough, knowledgeable, and made the process simple (for us). I would 100% recommend them and work with them again.

Nov 20, 2025

If I could give him 10 stars I would! He was so patient and helpful during the entire process.

Brandon Roberts was incredibly responsive to all my texts, emails, and our calls. He knows his stuff and is not shy about correcting any issues or misinformation on our end or his end.

Oct 14, 2025

Brandon was the best. He knew we were in a tight window of time and did everything he could to make it happen. We highly recommend him!

Oct 6, 2025

Brandon and his team did a wonderful job throughout the loan process. The process was always explained clearly and efficiently. Brandon always took the time to answer any questions, even on the weekends or late at night. Thank you Brandon and the rest of the team at Rate!

My experience from start to finish, was excellent! Brandon was so helpful and explained everything to me and answered all my questions. He was responsive whenever I had questions and always got back to me in a timely manner. Thank you Brandon for all your help and making this a smooth process!

Brandon and the Rate team were able to quickly process our loan and accommodate our dynamic schedules as we were living in another state when we purchased our new home in Bend. I would definitely use them again if we ever need another mortgage.

The service that Brandon Roberts provided was stellar. Brandon was incredibly responsive to our calls, texts, and emails. We were doing an equity loan and hadn’t gone through the loan process in decades. He was great at explaining the updated process, fought for a lower rate, and above all, he was compassionate and patient as I was also going through the loss of a parent. Brandon had also helped us a year ago with a first mortgage for our son and daughter-in-law when buying their first house. Again, all the above applied then as well. We are definitely Team Brandon.

I'm not in love with the portal. People were great.

Thank you for your hard work and dedication in finding me the right loan product, staying organized and timely, and educating me along the way.

Brandon was great. Always returned calls / texts. Super nice. I don't know anyone who's wanting to buy right now.

Brandon went out of his way to get us our first home. Very responcive and made the whole deal as smooth as it can be.

Communication was excellent and process was extremely easy.

Very professional

Wonderful job!

Brandon and his team did a great job for us! Timely and professional.

Brandon is such a joy to work with and was the catalyst for our transaction. He assembled a killer team that made everything quick and seamless.

Brandon is the best!

You made us feel like family!

Everything about it.

Brandon was phenomenal to work with! He is incredibly knowledgeable and friendly. He communicated regularly and made sure everything ran smoothly. He truly went above and beyond during the whole process and I could not have asked for a better experience!!

Brandon Roberts goes above and beyond the call of duty to get the job done! My last client had recently divorced AND retired and so had a completely new process for qualification, and Brandon walked her through every step, kept everything moving and everyone comfortable, overcame obstacle after obstacle, and still somehow managed to button it all up in a short 3 week closing period. I recommend Brandon to all of my clients that need home financing, he's the best of the best.

Brandon was profe and communicative throughout our loan process . This was our 3rd loan with Brandon and we will plan tonise to use him every time

Brandon and his team are absolutely incredible! As first-time homebuyers, we were filled with anxiety and had countless questions. From the very beginning, Brandon and his team were there to support us every step of the way. They addressed every concern and inquiry we had, whether it was through a call, email, or text. Their responsiveness and dedication truly put our minds at ease. The level of professionalism and care that Brandon and his team provided went above and beyond our expectations. They made the entire home buying process smooth and stress-free. We felt genuinely cared for and confident in every decision we made, thanks to their expert guidance. I can't say enough good things about Brandon and his team. My wish is that everyone has the opportunity to work with such a remarkable group when buying a home. They turned our dream into a reality, and for that, we are forever grateful.

Made the process simple and easy for us

Brandon and Newrez were easy and enjoyable to work with. We were presented with a variety of options and updates. I would recommend them to anyone.

It was great to work with someone so knowledgeable and kind!

Great jobs

Brandon and team kept us updated throughout the process, were efficient and friendky, too.

Brandon was the best part of the Newrez team. We know every member plays a role, some members just excel. Not only did Brandon explain everything in detail he presented multiple option's to accomplish our goals. Brandon made himself available at all times and days, often responding within minutes. Once a decision was made Brandon jumped into action, providing all the details and options. Allowing us to make the best choice for us. Tiffany was another star player and was a pleasure to work with. Through escrow the Newrez team was in constant contact with updates. I would never use another loan consultant (team) and would recommend them to anyone!

There is no doubt that we received the highest quality of service! Brandon’s knowledge ability to handle any problem or concern was unparalleled. It was felt great knowing we were in good hands!

Excellent.

Clear communications, prompt response times and professionalism through every step of this process.

Brandon was available, present and responsive at every step of an otherwise stressful presence. His guidance and advice was always helpful and trustworthy. We were glad to use him for a second time now and would use him again in the future and refer friends and family to him without hesitation.

My client was pretty trepidatious going into this home purchase, and Brandon Roberts did an amazing job of explaining all of her options, and ultimately got her the best possible deal, including a rate buy down that her regular bank said wasn't possible. I'll be referring all my clients to Brandon in the future!

Brandon loves what he does. You can tell he enjoys educating clients and making sure they are comfortable with the home buying experience.

Brandon and his team are very responsive and knowledgeable about their craft. We initially tried another lender and we’re blown away at the difference. Brandon is easy to work with, friendly and looking out for the best for his clients.

Brandon is so helpful and works very hard for us. He has made our home buying experience feel as stress free as possible.