Ratings include all 99 reviews. Reviews collected directly from clients are shown only with their permission.
Kristin and her Team are the absolute best! They're efficient, accurate, consistent, as well as being friendly and helpful. You find a better partner for your mortgage needs!
Response from Owner
Christina, it's been an absolute pleasure working with you. Our entire team truly appreciates your kind words about our dedication and consistency. Helping you navigate this mortgage journey smoothly was our top priority, and I'm so glad we could deliver a seamless experience. Wishing you all the best in your property!
Kristin and her team were exceptional from day 1! She has strong investor relationships, agent relationships, and many other vendor relationships which are so valuable to us as out of state buyers. She and her team have clear ongoing communication, set expectations well, are very professional, and of course, kind. Moreover, they worked overtime at the end of our closing period due to our insurance company’s drag in timing and delivered! We can’t recommend Kristin and her team more. Thanks, team!
Response from Owner
Anna, it was an absolute pleasure helping you navigate the out-of-state purchase from start to finish. We're always glad to put in the extra time to keep things moving smoothly, especially when unexpected insurance delays pop up. Thank you for trusting our office with your home loan, and enjoy every bit of your new property!
I cannot say enough great things about Kristin and the entire team at Rate (Guaranteed Rate). From beginning to end, the experience was absolutely incredible.
Kristin was knowledgeable, responsive, patient, and genuinely made us feel like we were a priority throughout the entire process. Buying a home and going through financing can be stressful, but she made everything feel organized, clear, and manageable. She was always available to answer questions, explain our options, and make sure we knew exactly what was happening every step of the way. Plus she answered my calls and texts whenever I called her!! And guided me when I asked for her opinion!!
And it wasn’t just Kristin ....the entire team was fantastic. Amy, Chris, Jake, and everyone else involved were professional, proactive, and incredibly helpful. Communication was excellent, deadlines were handled seamlessly, and I always felt confident that the team was on top of everything behind the scenes.
What stood out most was how personal the experience felt. We never felt like just another loan or transaction. The level of care, communication, and attention to detail from this team was exceptional. AND THEY GET IT DONE FAST>>> LIKE OMG FAST.
If you are looking for a mortgage team that is responsive, trustworthy, knowledgeable, and truly invested in making the process as smooth as possible, I would recommend Kristin and her team without hesitation.
Thank you, Kristin, Amy, Chris, Jake, and everyone at Rate for making such an important process such a positive experience. Truly a first-class team!
Response from Owner
Kevin, it's been an absolute pleasure guiding you through this journey. I'm so glad our team could make your home financing smooth, organized, and remarkably fast. Keeping you informed and supported every step of the way is always our top priority. Thank you for trusting our team with such an important milestone, and I hope you're loving your new home!
Peter, it was genuinely a pleasure working with you on your home loan. I know how important it is to have clear guidance through the paperwork stage, and I'm glad our team could make the process smooth for you. Congratulations on reaching the finish line, and please reach out whenever you need anything down the road.
Kristin and her team were fantastic to work with as we went through multiple homes that we offered on. They were able to educate us on all of our options and help us secure the best product available for our situation.
PPeter S.
Positive interactions with Kristen. Ease of experience.
EErin T.
This was my first time purchasing a home and I felt confident working with the team.
JJohn A.
Great service and easy process
GGray L.
Excellent execution
AAlexander V.
Kristin and Jake were always fast to respond to our requests and they made this happen on an incredibly tight timeline.
DDylan L.
Kristin & Team were great to work with!!!
Response from Owner
Hi Lisa, working with you was an absolute pleasure for our entire office. I'm so glad we could make your home loan process smooth and straightforward. Enjoy your next chapter!
Kristin was great to work with! Kristin and her team got us incredible rates and walked us through every option. I have already recommended Kristin to many friends and family members!
Response from Owner
Tyler, thank you so much for the fantastic recommendation. It was a pleasure working with you to find the right loan options, and I truly appreciate your support.
Kristin did an incredible job setting us up for success to make the best offer in a highly competitive market. She worked hand in hand with our realtor to where our offer beat out cash buyers given the short time to close and other details that were important to the seller. I strongly encourage others to engage with Kristin as a valued member of the home buying team!
Response from Owner
Austin, partnering with you to navigate such a competitive market was a true highlight. By teaming up closely with your agent, we positioned your offer to win against cash buyers and cross the finish line smoothly. I'm so glad I could help you secure your new home.
We had a great experience working with this Kristin and her whole team. The entire process moved incredibly fast, and they kept us informed every step of the way with excellent communication and responsiveness. Their technology platform was also very easy to use, which made submitting documents and tracking progress simple and stress-free. Most importantly, her rates were very competitive in a challenging market environment. Highly recommend for anyone looking for an efficient and professional financing experience.
Response from Owner
Henry, it was a pleasure partnering with you and your family on this journey. I'm glad our team's communication and technology made the financing process smooth and stress-free for you. Securing a competitive rate in today's market is no small feat, and I'm proud we could help you reach your goals. Enjoy your wonderful new chapter!
Kristin and her team were amazing to work with!!! They went above and beyond and helped us close very quickly. We couldn’t have had a better experience and will recommend them to all of our friends!
Response from Owner
Jen, it was truly a pleasure working with you to make this quick closing happen. I'm so glad our team could make the process smooth for you. Thank you for trusting us with your home loan, and we deeply appreciate your future recommendations!
Fantastic experience with Kristin & the team! They made the process of home buying seems simple and had clear steps the whole way so that we could easily process all requests. Thank you to the entire team!
Response from Owner
Appreciate you, Gray! So happy to help you get into your new home! Hope you love it.
I highly recommend Kristin Dail! She is incredibly professional and works hard to make sure her customers are getting the best deal. We have several mutual clients and we have worked together many times. She is top notch!
Excellent services and Kristin and Chris Re excellent as they really help me to navigate though some silly questions since it is my first time to do refi here. Highly recommended.
Response from Owner
Thanks so much for the kind words, Henry! So glad we could help you with your refinance.
We've enjoyed our experience twice now so much that we tell everyone we know to use Rate!
CChelsea W.
Rate helped us buy the house when we were in between houses and then a year later assisted us in refinancing when our first house sold. The process was so incredibly easy - and the communication is fantastic. We had to deal with Rocket when selling our home on the closing of our first house - and it was all bots - Rate was great - I talked to real people and got my questions answered quickly.
EElizabeth R.
Kristin Dail and her team were amazing! As a first time a homebuyer, they walked me through every single step and answered all of my questions. I couldn’t have asked for a better experience in getting a home loan.
Response from Owner
Thanks for the kind words, Daryl! Hope you are enjoying your new home!
Kristin and her team were great to work with. The Rate platform was easy to use and made the underwriting process efficient.
bbrian
Kristin and her team are super efficient and fastest team I have every worked with. The process was smooth from the beginning to the end, completed appraisal within a day and approved our loan in 3 business days! We were in a time crunch with only a week left to close on the house after our original lender landed up with some internal issues. I would highly recommend this team for your mortgage loan needs.
Response from Owner
Prakash- we truly appreciate your kind words and so glad we were able to get this to the finish line for you. Enjoy your new home!!!
Kristin is truly amazing. I’ve worked with her twice now. First for my mortgage and then again when we refinanced, and both experiences were outstanding. What I appreciate most is how much she genuinely looks out for you. Even after our first loan closed, she kept an eye on the market and reached out when there was a better opportunity. I’ve never had someone be that proactive or thoughtful in this process.
Her entire team is just as wonderful. Responsive, kind, and on top of every detail. They made everything simple and stress free both times.
I trust Kristin completely, and I’m really grateful for everything she’s done for us. I can’t recommend her enough.
Response from Owner
This review just made my day! Thank you so much for trusting us. Cheers to refinancing and enjoying that extra savings!
Really enjoyed working Kristin and her team. Aside from excellent pricing on the loan, the underwriting and closing process were both smooth and efficient.
Response from Owner
Gillad- Thanks so much for your kind review! Hope you are loving your new home!
Mortgage - the word sounds scary, and even though I have had a few, it is nerve wracking. With Kristin and her team, it was borderline simple. With compressed timelines and lots of variables, Kristin and her team were first class with communications, rates and expeditiously arranging the financing! She will be my first choice to me, my family and friends!
Never had a better experience! Easily the best!
Response from Owner
Thank you so much for trusting us with your home loan in Dallas! We appreciate you!
Kristin and the whole team were exceptional. She proactively sought out the right time to refinance and delivered on the expectations set. Great experience!
Response from Owner
Thanks so much, Michael! So grateful we were able to help you with your refinance and we timed it right!
Kristin and her team were excellent from start to finish. They quickly processed all my documents for preapproval/ approval and were very prompt with communication. I highly recommend Kristin for an easy and effective home buying experience!
BBrian O.
Kristin, Jake, and the rest of the team were always quick to respond, very thorough, and went above and beyond to support me through the lending process. I highly recommend!
MMeghan N.
Kristin is amazing. Trust her 100%. We bought a new construction home and there were incentives for using their internal mortgage company. However, we wanted to get a quote from Kristin as well as she was our real estate agents recommended loan expert. In the end it turned out she could not compete with the incentives that were offered by the builder so she told me to use them instead. Extremely rare to find honesty like this in the financial world. She even walked me through the other quote to help me understand it more. Most people after knowing they won't get your business won't give you the time of day but she went above and beyond to help us knowing that she wasn't going to write the business. Top notch service and you will be well taken care of with Kristin. 10/10
BBrantley C.
What impeccable service! From the very start to the very end...not only with closing IN ADVANCE, the entire process working with Kristin and her team was such a delight! From making sure I received the most competitive rates to walking me through the entire process...if every experience was as easy as this experience ...I would want to buy a home every year! Highly recommend the team and think that if you’re in the market and don’t know where to start in regards to a mortgage broker - start here so you can experience the great support that I did. Highly recommend / Five stars!
KKevin B.
Can't brag on this group enough! Kristin was a huge help and provided great service. I couldn't of asked for a better group! Absolutely recommend them, bar none. They were great to work with and will definitely be using them in the future.
SStephen W.
Kristin and her team are an absolute pleasure to work with. We were first time homeowners and didn't know much at all about our options for getting a mortgage. Over many phone conversations, emails and meetings, Kristin and her team demystified the process and answered all of our questions thoroughly and patiently. They are always reachable and always incredibly helpful and kind - and they stay on top of the market too, so that you don't have to! I would use them again in a heartbeat.
Response from Owner
Thank you! Helping first-time buyers through the mortgage process in DFW is truly one of my favorite parts of this job.
Kristin and the team were referred to us when another mortgage group dropped the ball. With very little time left before our closing deadline; Kristin secured the rate we wanted and an adequate appraisal.
Response from Owner
Thanks, Brett! So glad we were able to help navigate your loan. Please reach out anytime we can support you or your friends.
We had a really great experience with Kristin! As first time homebuyers, her team walked us through every single detail of the contract and worked their hardest to get us the best contract benefits and interest rate! I’m so grateful we worked with them. Buying a home and getting a mortgage is so stressful but they made it so much easier for us. I truly highly recommend!
Response from Owner
Thank you so much! Helping first-time buyers through the mortgage process in DFW is one of the most rewarding parts of what I do. I’m so glad we could give you clarity and confidence from pre-approval to closing. Don’t hesitate to reach out with questions anytime!
I can't say enough good things about Kristin Dail and Jake Yamada at Guaranteed Rate. They are very responsive and knowledgeable, as well as patient, engaging, and kind. They secured our mortgage for home purchases in both 2020 and 2025. They truly wanted the best for us and worked so hard on our behalf. I would recommend them to anyone I know who is purchasing a new home.
Response from Owner
Thank you for your trust once again! Repeat clients truly mean everything to us, and I’m so grateful we could help you through the home loan process again here in DFW. It’s an honor to be your go-to mortgage lender!!
Kristin was absolutely crucial for us to purchase our house in the Park Cities. It was a pleasure to work with her and her team. Even when times seemed stressful, Kristin always delivered great results!
Response from Owner
Thank you so much! I loved helping you with your home loan in Highland Park... appreciate you!
Kristin Dail and her team are simply the best! From the very first conversation, I could tell they genuinely cared and were invested in helping us. They went above and beyond in every way, always available to answer questions, offering thoughtful advice, and making sure every detail was handled perfectly. What could have been a stressful process turned into something smooth and as stress free as possible. Kristin and her team truly put their heart into what they do, and it shows. I’m so grateful for them and can’t recommend them enough!
Response from Owner
Thank you, Bre! It was such a pleasure helping you with your home in Lakewood!
Kristin is the best of the best in the mortgage industry. Her communication and work ethic show in every single deal. When I refer a client to her, I know they are going to be taken care of just as I would take care of them!!
Response from Owner
Thank you! I truly appreciate the partnership and trust. Working with dedicated Realtors across Dallas is such a gift. Excited for many more smooth closings together!
