Ratings include all 77 reviews. Reviews collected directly from clients are shown only with their permission.
Rob was absolutely amazing to work with! He made the entire mortgage process so easy and stress-free from beginning to end. He was always available to answer our questions, explained everything clearly, and kept us informed every step of the way.
What really stood out was how much Rob genuinely cared about getting everything done right and making sure we felt comfortable throughout the process. He was professional, knowledgeable, responsive, and went above and beyond for us.
We couldn’t have asked for a better mortgage lender and are so grateful for everything Rob did to help us get into our new home. We would absolutely recommend him to anyone looking for a lender they can trust. Thank you, Rob! ⭐️🏡❤️
Response from Owner
Thank you so much for the very kind words Jill. It was a pleasure working with you and Christian. I wish you guys and your family all the best of luck and happiness in your new home.
Buying a home can be one of the most stressful experiences, but Rob Coury and Jan at Guaranteed Rate Affinity made the entire mortgage process incredibly smooth from start to finish.
From day one, they were exceptionally responsive, proactive, and communicative. Every question was answered promptly, they kept us informed at every stage, and we always knew exactly where we stood in the process. Their professionalism and attention to detail gave us complete confidence throughout.
What impressed me the most was their efficiency. They had our mortgage fully approved and ready to fund in just three weeks, which exceeded our expectations and helped keep our home purchase on schedule.
I also want to mention Guaranteed Rate Affinity’s online portal. It is intuitive, well organized, and makes uploading and tracking documents incredibly easy. Instead of the usual back-and-forth emails and uncertainty, everything was centralized and transparent, which took a lot of the stress out of the mortgage process.
If you’re looking for a lender who is knowledgeable, trustworthy, efficient, and genuinely committed to providing outstanding customer service, I highly recommend Rob Coury and Jan. They made what could have been a stressful experience feel seamless, and I wouldn’t hesitate to work with them again in the future.
Rob was extremely helpful and attentive to all of my mortgage needs. He made the process very simple and easy to understand and as a first-time homebuyer, that is exactly what I needed.
NNicholas S.
Very helpful
JJennifer O.
The process was made very smooth and painless for us
JJacob M.
Rob and Jan were so helpful throughout the entire process and made everything easier to understand especially as a first time home buyer.
NNatalie B.
Working with Rob and Jan was an amazing experience, it was great to get the help we needed when we would reach out.
KKenneth B.
Great customer service from my rep Rob Coury. Responsive, clear, and honest.
PPatrick B.
No written review
SSunny J.
The process and people were the greatest. Rob Coury & and Jan Thompson made it happen. Thank you
MMichael S.
Easy to work with, seemed like fair rates
AAshley M.
Top pro in the San Diego area. Expert buyer advisor with a multitude of products and lenders.
Rob was incredibly helpful throughout the entire lending process. As first-time homebuyers, he made everything easy to understand, was always available to answer our questions, and helped us close quickly. We’re so grateful we had the opportunity to work with him!
Rob was fantastic to work with from start to finish. As first-time homebuyers, we really appreciated how clearly he explained each step and kept us informed throughout the process. He was always responsive, patient with our questions, and made what could have been a stressful experience feel smooth and manageable. Thanks to his help, we were able to close quickly and confidently. We’d absolutely recommend him to anyone looking for a reliable and knowledgeable lender.
NNatalie B.
Rob is always available, highly exceptional and an excellent communicator.
DDeborah H.
High level of service, knowledge, professionalism
JJason W.
Ease of service. And timely responses.
EErich K.
It was a great process from start to finish, all of our questions were answered promptly. Would recommend to any friends who are looking to start their homebuying journey. Thanks Rob & team!
CCory W.
Working with Rob and Jan in Encinitas, CA was a pleasure. The communication was excellent. They worked very efficiently to secure my home loan for a fast close to my escrow.
RRyan O.
Rob Coury was fantastic!!
MMichael R.
Rob and Jan were great to with. I needed a mortgage for a quick escrow and they came through for me. The loan even funded several days early.
Rob and his team helped us with a refi, after helping us with our initial mortgage.
Their team manage a great process and work to ensure everything gets done on time, in a transparent process with you as their customer.
Planning on leveraging their services in the future.
Had a great experience refinancing my mortgage with Rob Coury at Guaranteed Rate Affinity. The process was smooth and timely; his staff was exceptional. He answered all of my questions and followed through with excellent service and a great outcome. If you are considering a mortgage for a new home or refinancing your current loan I encourage to give Rob a call.
Rob Coury is such a pleasure to work with! Full of knowledge and always available to take a call. Love the communication and customer service.
JJessica S.
Rob Coury and the entire team was amazing!!
MMatthew S.
Prompt, friendly, efficient service.
JJohn O.
We gave a 10 because the team was incredibly helpful, the process was smooth, and they exceeded our expectations with their support.
WWilliam C.
Rob and his team were very knowledgeable and professional.
BBobby F.
We really enjoyed working with Rob in the purchase of our new home. We started working with him even before we relocated to our new area. He explained the process, quickly responded to our questions, and had our best interest in mind. He kept us informed from the loan application to final funding / closing. I highly recommend working with Rob at Guaranteed Rate
Working with Rob Coury was outstanding! He always picked up the phone or replied to texts right away, and his team handled every question and document with speed and professionalism. Rob made the mortgage process seamless, kept us informed at every step, and went above and beyond to make sure we felt supported. We couldn’t have asked for a better experience and we highly recommend him!
The process was smooth and required no unusual efforts on our part.
AAnn E.
Very great service -- responsive agent helped walk us through the process.
AAlexander B.
I gave this rating because of Rob Coury's help and support.
AAmrik J.
Very helpful, efficient, professional people.
JJulia K.
Great service. Rob and his team are on top of things and very attentive.
AAlec G.
Rob Coury was an exceptional communicator. He was available all the time to answer my questions. He was patient with me and explained everything very well.
KKristen C.
The clarity and ease of process, the kind and competent staff.
MMatthew E.
Consistent and clear communication. Great overall guidance and always felt taken care of.
MMatthew C.
We needed to be competitive and close quickly. GRA helped us do this and we felt super secure and confident while making offers. This gave us a huge edge! As our realtor says "Rob gets it done"!
KKasey P.
The agent was most helpful. Ron Coury was responsive and timely with every aspect of our loan
WWilliam H.
Personal touch for customer service.
DDalton B.
We were able to secure an amazing rate in the current market and working with Rob could not have gone any smoother!
SScott B.
10/10 - The Ladder Story - Never mind Rob's deep knowledge of the market and always being in-tune to the most up-to-date local and national market conditions - the thing that sets Rob apart is his responsiveness and attentiveness to the client. Rob would routinely send me unsolicited texts with general updates about where we were in the loan process - awesome. And I honestly cannot think of a single time that he did not answer the phone when I called him. In fact, on one occasion when I called, he (again) answered, and I had a few questions. He responded, "I don't have that information in front of me at the moment because I'm on a ladder, but as soon as I get down and to my computer I'll get back to you." He was on a LADDER! What lender does that? Needless to say I had the information I needed within the next few minutes. I can't thank Rob enough - the entire process could not have gone smoother. HIGHLY RECOMMEND.
Non-conventional loan - went smoothly, made great recommendation to lock rate, rates went up after.
CCurtis A.
My mortgage broker was very helpful
JJanice S.
It was wonderful working with Guaranteed Rate Affinity! The entire team are consummate professionals. They took the stress out of the home-buying process.