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Based on 65 star reviews
Based on 76 reviews
Ratings include all 76 reviews. Reviews collected directly from clients are shown only with their permission.
Mike and his team are great to work with.
Response from Owner
it was such a joy partnering with you on your home loan. Our entire team really enjoyed working together to make everything run smoothly from start to finish. Thank you for the wonderful feedback!
Great!!!!, helped us to understand the process here in florida. And answered all our questions!
Response from Owner
We are happy to hear it! Welcome to Florida! We appreciate you sharing your experience and are here to help in future after you close.
I had a great experience working with Guarantee Rate, and Mike was an excellent loan officer. He was professional, responsive, and made the process clear from start to finish. Communication was excellent, and he was always willing to answer questions and explain each step. I would definitely recommend him and Guarantee Rate to anyone looking for a reliable and smooth experience.
Response from Owner
Thank you for sharing your experience. We are so excited that we were able to work with you and share in the process with you. Let us know if we can help in the future after closing.
Because the entire team we worked with were very professional, personable and knowledgeable. Kudos to Mike Brustad!!!
Mike Brustad did a wonderful job on my loan
No written review
Mike communicated well which made it easy to understand the process and it went very smoothly! This was my first investment property, so I had a lot of questions, and he answered everyone one of them. He knows his stuff!! Go see Mike for your mortgage needs!
I had an outstanding experience working with my lender Mike Brustad. From start to finish, he was incredibly patient and took the time to guide me through every step of the process. No matter how many questions I had, he was always responsive and made themselves available whenever I needed clarification or support. What really stood out was how much he truly advocated for me. Mike worked hard to ensure I got the best possible deal while also listening carefully to what I wanted. I never felt rushed or overlooked; instead, I felt supported and understood throughout the entire journey. I highly recommend working with Mike Brustad if you’re looking for someone who is knowledgeable, attentive, and genuinely committed to your best outcome.
Response from Owner
Thank you for the wonderful review. Your review is so important to my business.
Response from Owner
Thank you for taking the time to share your 5-star rating. Your review means a lot to us.
My entire team was great from start to finish, they made the home buying process super easy!
Mike helped me in every step of the way. great professional and caring. mike is the best and I truly thank him and his staff. Im a new home owner. thanks you so much.
This is my second closing with GRA and Mike Brustad. Mike and the entire staff were so professional and easy to work with.
Amazing loan officer and loan processor along working with fantastic staff!!
Very impressed with Mike Brustad He works with excellence. He’s efficient And communicated every step of the way with us! Thank you Mike!
Mike and his team are fabulous to work with. They are all very knowledgeable and kind. They closed our cash out refinance in thirty days. We uploaded all the requested documents, and signed all our initial disclosures online. They provided a notary to come to our house to close. We did have to hand sign closing documents, but Kate, the Notary, was prepared and ready. The closing went smoothly. I highly recommend Mike Brustad and Guaranty Rate Mortgage for your home loan needs.
I cannot say enough about my recent experience with Mike Brustad with Guaranteed Rate Infinity, during the purchase of my new home. From our first conversation and throughout the home buying experience, Mike went above and beyond to not only ensure that he secured the very best rate for me, but that I was kept informed and supported throughout the process. He answered my calls or texts regardless of the day or time, even on the weekends.. and also talked me off the cliff a time or two when I was feeling a bit overwhelmed, as all new homebuyers probably do. He is kind, caring and beyond knowledgeable about home mortgages, rates and all details involved in the home buying experience. If you are buying your first home or your 5th, I couldn’t recommend anyone for the job that would take better care of you than Mike, hands down! Coming from a Registered Nurse that has cared for patients and families for over 35 years, Mike cares for his clients like I care for my patients..and that is a rare gift…My Best, Candace
Response from Owner
I’m so honored to receive this review. Thank you so much for the kind words. My team behind the scenes works so hard to make sure you get an exceptional experience. I’ll definitely share with them. Please let us know if we can do anything in the future.
Mike and his team always respond quickly and are a great help in making sure the loan gets moving and on time.
This was the quickest I have ever bought a home. I absolutely love this company. They have been very awesome from start to finish and I’ve been our side the entire time. It took us less than three weeks to find a home and purchase it and close I would recommend this company to everyone.
Response from Owner
Thank you! We appreciate the great feedback. I will share with the team.
Communication with GRA is easy and welcoming.
You and your team are great to work with!! Thank you so much for taking care of my customers!! Blessings!!🙏😃
Great experience working with Mike Brustad. He is so kind and helpful!!!
Response from Owner
Thank you for the wonderful review. My team works hard to make sure you have a great experience. I will gladly share this with them. Let us know if we can do anything else to assist you after closing.
It was easy getting when I met Mike passalacque he explained details to detail and if he missed a phone call he would definitely return as early as possible or send a text message I would recommend him to everyone I know.... thanks you guaranteed Rate Affinity you make my dreams came through ????
Mike and his staff at GRA took the time to explain the whole process and look out for the best option for me in my first home purchase. They helped navigate all the obstacles that arose in the process with ease. I greatly appreciate their knowledge and patience. Thanks again!
I have worked with Mike Brustad before. I found him to be very knowledgeable and helpful. He is also very trustworthy, one of the few people I know that is.
Smooth and easy process
Mike just closed a loan for one of my first time homeowners, and the process was very smooth with no glitches. It's always nice to close on time! Thank you!
Response from Owner
Thank you for the great review Trish. It was such a pleasure working with you and Daniel. Looking forward to working with you again.
Staff made the process easier as they were kind, patient and always willing to answer my questions. Mike always found a solution to my concerns no matter big or small.
Response from Owner
Thank you for your review, Kyra. We are so happy for you and your family. We appreciate the great review. Let us know if we can help in the future.
Shout too Mike and crew, Always felt comfortable, would always walk me through everything, and most of all was very patient with me, 5⭐️ service!!!
Response from Owner
Thank you so much Donnelle! It was such a pleasure working with you. I look forward to seeing pictures when you are all set up in the new home.
Mr. Mike really help me through the process. He really cared about me.
Mike and his team were so wonderful. I couldn't have asked for a better experience for being a first time home buyer.
GRA was very helpful and courteous at all times. I would consider myself a rookie when it comes to a home purchase, but they were very helpful and patient.
Mike Brustad helped me out step by step with the paperwork and any financial question because this was my first home and I knew nothing.
Couldn't be happier with Mike and his team. Mike was very knowledgeable, creative and responsive to all my questions. He and his team kept on top of everything, guided me through the process and were very responsive at every phase. Most importantly, they were all a pleasure to work with.
Response from Owner
Thank you Wayne for such a great review. It was such a pleasure working with you. Let us know if there is anything we can do in the future to help.
Smooth and very helpful
Mike was and still is amazing. My husband and I were first time home buyers and I was so scared and nervous. He always was available for me and made sure I understood exactly what was going on. I will always recommend him!!
Response from Owner
Thank you so much for the review. We appreciate your feedback.
Mike and his team were absolutely amazing! From day one until the moment we got the keys to our first home, Mike guided us every step of the way, ensuring we fully understood everything needed to make our dream a reality. His expertise, dedication, and clear communication made the entire process smooth and stress-free. We couldn’t be more grateful for his support!
Response from Owner
We are absolutely thrilled to hear about your positive experience with Mike and his team at Guaranteed Rate Affinity. Thank you for sharing your feedback!
Mike and his team were absolutely amazing! From day one until the moment we got the keys to our first home, Mike guided us every step of the way, ensuring we fully understood everything needed to make our dream a reality. His expertise, dedication, and clear communication made the entire process smooth and stress-free. We couldn’t be more grateful for his support!
Excellent service. Phone calls were either answered or calls were returned in timely fashion. Updates frequently provided on the status of my loan application. Best Mortgage experience I have ever had. thanks Mike Brustad and guaranteed rate team.
We had a couple hiccups but my loan officer kept in touch and let me know it's being worked on.
We had some hiccups but my loan officer kept me in the loop. Overall, it was a good experience
Mike and his team were great.
communication is the no.
The service I received was excellent.
Ease of process. We were kept informed and our contact was always available to answer questions.
Everyone was very professional, helpful and well versed in there area of expertise.
very kind and helpful when I became ill during the process
My loan officer was top notch, I loved being able to upload documents and view the needs list.
The staff was friendly, helpful and patience all throughout the process. Them worked with me to be able to qualify and have payments in my budget.
They made everything so smooth and easy
As a real estate professional, I have had the pleasure of working with Mike Brustad on few transactions. Each one has been a positive experience resulting in a successful closing with him as a mortgage lender. Mike stands out in the industry due to his extensive knowledge of mortgage products and his unwavering commitment to providing exceptional service. He consistently goes above and beyond to ensure that my clients receive the best possible loan options tailored to their unique financial situations, to also include first time homebuyer programs that was able to assist with down payment& closing cost assistance. Mike & his team provided clear and effective communication, all parties were kept informed throughout the lending process, ensuring that everyone was on the same page and any potential issues are addressed promptly. This level of transparency and reliability is crucial in our industry. Mike is also highly efficient and detail-oriented. He understands the importance of meeting deadlines and works diligently to ensure that the loan process progresses smoothly and on time. His proactive approach and meticulous attention to detail have consistently resulted in timely and successful closings for my clients.