The whole process was so easy and smooth. I have always heard how hard and complicated it is to buy a home but dealing with Vanya and Michelle, they have changed my perspective on it.
Bralie K.
Location & hours
Open in Google Maps2612 N Loy Lake Rd#300Sherman, TX 75090
Vanya Griffith-Mayes at Certainty Home Lending (NMLS #231162)
Today · 9 AM – 5 PM
Office hours
- Monday
- 9 AM – 5 PM
- Tuesday
- 9 AM – 5 PM
- Wednesday
- 9 AM – 5 PM
- Thursday
- 9 AM – 5 PM
- Friday
- 9 AM – 5 PM
- Saturday
- Closed
- Sunday
- Closed
Reviews
Write a reviewRating4.971 reviews
Satisfied94%89 reviews
Average rating
4.9/5
Exceptional rating
Based on 71 star reviews
Satisfaction
94%
Loved by clients
Based on 89 reviews
Ratings include all 89 reviews. Reviews collected directly from clients are shown only with their permission.
They did a great nob
Denyse A.
Easy to work with and great customer service.
Malissa F.
I had a great experience working with Certainty Home Lending and Vanya’s team. They were professional, responsive, and kept the entire loan process moving smoothly from start to finish. Communication was clear, updates were timely, and they made everything easy to understand. I appreciate how organized and supportive the team was throughout the process. Highly recommend Vanya’s branch for anyone looking to finance a home.
Response from Owner
Thank you for your review, Carlos. We're glad the loan process felt smooth, clear, and well-supported. We appreciate your recommendation!
Carlos R.View on Google
Vanya and her team were amazing to work with. Quick, fast, and always on the ball for what was needed and the next steps to go through. I don't think I could have had a smoother experience with anyone else.
Response from Owner
Thank you for your wonderful feedback, Nathan. Vanya and her team take pride in being quick and thorough. We're glad the experience was smooth!
NathanView on Google
Certainty home Lending was absolutely amazing! Vanya was terrific. I’m so happy to have worked with such an amazing group on purchasing my first home!
Response from Owner
We are elated to hear about your amazing first home experience! Thank you for choosing Certainty Home Lending, Jenny!
Jenny K.View on Google
The team was professional, knowledgeable, and always available to answer my questions throughout the home-buying process. Their guidance and support gave me confidence every step of the way, and I truly appreciate all the hard work they put into helping me purchase my home. I highly recommend Vanya Griffith-Mayes to anyone looking to buy a home, especially first-time buyers!
Response from Owner
We sincerely value your trust in our team. Your confidence throughout the home-buying process means everything to us.
Lisa F.View on Google
They were extremely helpful & answered every question I had along the way. As a first time homebuyer, they made the process simple and straightforward.
Kaitlyn D.
Vanya was always very kind and very attentive to our every question!
Jackie D.
The team was quick to begin the loan process, communicative about needed information, and responsive to my questions. They picked up where a prior lendor failed to complete; and still got us 'clear to close' in reasonable time.
Nicholus W.
Seamless process- helpful employees very good experience
Vickie M.
Made it easy
Shannon J.
Vanya and her team were awesome to work with. They were always willing to answer questions and make sure we understood the process as we went along.
spiritbear12View on Zillow
Vanya and her team made it pretty easy to finance our home! Highly recommend
Response from Owner
We are ecstatic to hear financing your home was easy! Thank you for recommending our team, Shannon.
Shannon J.View on Google
Fantastic to work with! Definitely recommend
Response from Owner
Thank you so much for the glowing review and for being a repeat client! It truly means the world to us that you chose to work with us again. We're absolutely delighted to hear that you had such a fantastic experience and that you would recommend our services. Your trust in us as a repeat client is the highest compliment we could receive, and we're grateful for the opportunity to have worked with you once more.
OrangeTx F.View on Google
Extremely easy to use and very quick to respond to any issues or questions.
Paul T.
Good service
Jay M.
Vanya was so patient with me and all of my questions and guided me the whole way.
Catherine G.
Vanya is the best!
David D.
The team is very supportive and the system is very efficient
Faisal E.
Vanya Griffith-Mayes and her team were awesome to work with. They lead us through EVERY step of the process. They answered questions and were available anytime we reached out to them. I was very impressed with their service and care to detail! Thanks team!
Response from Owner
Thank you for letting us know about your positive experience working with Vanya Griffith-Mayes and her team at Certainty Home Lending. We're privileged to have been able to assist you every step of the way.
Genia E.View on Google
It was a real pleasure working with Vanya and Andy. They are hard workers and stay with you through the process. They have it together. Thanks for helping us.
Response from Owner
Hello Dawn Your positive feedback is greatly appreciated. Thank you for taking the time to share your experience working with Vanya and Andy.
Dawn C.View on Google
Vanya was amazing. So great at communication and kept us well informed through the complete process. It was almost effortless and seemed very easy to get approved and closed. If you want someone that will walk with you every step of the way Vanya at Certainty Home Lending is the way to go!
Response from Owner
We appreciate your positive feedback regarding your experience. We are especially pleased to learn of Vanya's exemplary communication and guidance throughout the mortgage process.
Brent C.View on Google
They help get my home they worked miracles to make it happen
Response from Owner
Thank you for your feedback about Ms. Griffith-Mayes and Certainty Home Lending. We're delighted that our team helped you achieve your homeownership goals. We appreciate you sharing your positive experience with us.
Gary G.View on Google
They were wonderful to work with and made my first home buying process very easy! They were very timely with answering questions and very helpful throughout the whole process.
Maggi B.
I chose this rate due to the amazing service we received.
Alicia M.
Very helpful and fast response. Always took time to answer any questions or doubts I had.
Response from Owner
We sincerely appreciate your positive feedback. It was a pleasure to have been of assistance.
Jason O.View on Google
The home buying experience went flawlessly and was a pleasure working with them.
Response from Owner
We're privileged to have made your home buying experience a pleasure. Thank you for sharing your positive feedback!
nano T.View on Google
Vanya and her team saved the day! When I thought I was not going to be able to buy the house through a big name bank, she made it happen.
Stephanie W.
Went above and beyond! Great team!
Response from Owner
We are delighted to hear that you had a great experience with us! Thank you for your feedback.
Nette J.View on Google
An absolutely an amazing experience working with Certainty Home Lending. Every step was explained. Any and all questions were answered quickly.
Response from Owner
We're overjoyed to hear about your amazing experience with Certainty Home Lending. Thank you for sharing your feedback!
Alicia M.View on Google
From start to finish they walked me through every stepped and explained in detail what each step we took meant and what was required. At no point did I ever feel like they were going through the motions, they genuinely cared and strives to get us into our home!
Shannon L.
Working with Certainty was a great experience. The whole process was explained very clearly and thoroughly, and any question I had was answered immediately.
Austin R.
Besides being so professional, they treated me like I was a friend. My questions and concerns were address immediately, never had to wait for days for a response, they always replied to my email immediately.
Norma P.
Where to start, Vanya Griffith-Mayes is outstanding, very professional and friendly. She was very patient with us, answering all of our questions and addressing all of our concerns. She was always available for us not matter the time or day of the week. Replied to our messages right away. She explained very thoroughly how the loan process was going to work and what were our best options. I highly recommend her !
Response from Owner
We are grateful for the opportunity to have rendered exceptional service. Your commendation and endorsement are sincerely appreciated.
Shane P.View on Google
Honestly my wife and I can’t thank the Certainty Home lending team enough for helping us through this process. It has been a long road but Vanya and her team stayed on top of everything. Detail oriented and very communicative. Definitely recommend for first time and experienced buyers.
Response from Owner
We're delighted to hear about your positive experience with Vanya Griffith-Mayes at Certainty Home Lending. Thank you for your feedback.
Ryan S.View on Google
Vanessa and Jenn made sure that I unstood the entire load process. They were also meticulously ensuring that everything was going as it should during the entire loan process.Above all, after connecting with them at the beginning of the loan process I remained important to them. I felt that that the rating was in line according to the service, attention, care, and professionalism that Vanya, Jenn and everyone associated with Vanya's team provided me after having a bad experience with another lender.
Isaiah C.
Excellent communication
Brian R.
Service was great
Ronald N.
Cause they everything expected and more
Billy S.
Everything about dealing with Certainty was wonderful from the beginning to the end. Excellent communication. Vanya was ABSOLUTELY AWESOME and we loved dealing with her. She was incredibly response and helpful. Her team was great as well - excellent experience. I will highly recommend.
Laura V.
The best experience for a mortgage I have ever had
Charlotte M.
They were always responsive and pleasant to work with.
Timothy M.
Quick good responses and answered all my question
Dakoata P.
Communication was excellent. Requirements for the loan were clearly stated and the follow up was done in a timely manner. The team worked quickly to get a rate locked in. Excellent team!
Rodney S.
The best service from a Leander we ever had. Excellent service and very professional.
Jose V.
They are so easy to work with. Communicated every step and responded to any questions quickly. My loan was approved in 6 days.
Tara R.
Reputation
Danny G.
Good friendly service
William Y.
The team I worked with was great. Very quick and kept me informed the while way.
Jill P.