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Based on 51 star reviews
Based on 56 reviews
Ratings include all 56 reviews. Reviews collected directly from clients are shown only with their permission.
John, Todd and the team at Guaranteed Rate have been fantastic. We’ve worked with them now on multiple purchase/refinance transactions. Their team helped us expertly navigate the underwriting process in order to close extremely quickly and put forward a very strong offer to secure our home. Would highly recommend John and his team for all of your home lending needs!
5-star experience with John’s team at Guaranteed Rate Affinity LLC. Crisp, distilled, timely communication, excellent borrower documentation workflow interface making for stress-free, straight through loan processing at unbearable rate. Highly recommend!
Excellent service
Very professional it made the process very easy couldn’t have done it without him.
John Casey is the best -- he and his team were fantastic to work with through every step of the way. Highly recommend working with him!
quick processing and everyone was very helpp
Process was exceptionally easy, and not at all confusing!
The team did an outstanding job, very responsive and got to close in a short time table.
I found them easy to work with, efficient & courteous.
Entire process was extremely simple. John Casey was so easy to work with and extremely knowledgable. And the online systems are incredible to use - very intuitive. Communications always made sure I knew where we were in the overall process.
John did an outstanding job helping us close. Would recommend him anytime!!!!
John's team has been wonderful X 2. They helped me with my initial mortgage and recently with a refinance of my condo. Him and his team go above and beyond in services their clients.
No written review
John and his team worked on my paperwork and close in record time. I would highly recommend Guaranteed Rate Affinity the team worked seamlessly together which is half the battle.
john casey and team are a 10
John Casey was soooo helpful during my first home buying experience! Honestly him and the back end team were super easy to work with and were able to get me to closing with no hiccups at all. Closing was a breeze, only about 15 min! Highly recommend especially if it’s your first time.
John has been great to work with and makes the whole mortgage process easy to understand. He expertly manages the process from start to finish.
Very professional and direct on what it takes to occur the property.
John is the best at what he does. He makes the process of securing a mortgage as easy as it can be from start to finish. I have used him multiple times over years to buy and refinance my home. Both experiences were excellent. I highly recommend him!
Professional support from start to finish! I would absolutely recommend John Casey from Guaranteed Rate Affinity to any homebuyer.
No written review
No written review
No written review
The timing of closing my loan was quick and a smooth transaction.
Good working relationship, confident loan officer
I thought they were thorough and efficient. John and his team were quick to respond and took care of my needs.
John Casey
Ease of transaction
Very responsive and easy to work with
My experience with GRA was positive, I felt like I could trust the team and they gave me the impression of being organized and on top of things during a chaotic period of time. They worked with me to match rates and never made me feel like I was asking a stupid question.
Great product. Very responsive
good service; prompt replies
Clear process, good communication, competitive rate
Seamless process throughout.
Smooth process, good rate, all documents provided ahead of time.
They were very professional.
John and James were a great team, very supportive and patient.
I had a great experience with John Casey and his counterparts.
I had a very positive experience and all requests were met timely
Yes
Very easy to work with, and very communicative
Fast, efficient service and folks who were very helpful throughout the process.
The process was easy and very smooth.
They were so helpful in making sure everything got completed in time for my closing
Quick turnaround, ease of application
The other reviewer, Anthony B., is a dunce. Preapprovals mean nothing. Its been a historically hot housing market, so you shouldn't expect quick service. It's like a restaurant--go somewhere that's busy so you get fresh food. Do you really want a lender that is slow at this time? When I got my current mortgage two-years-ago I didn't have to bother my employer one time, and I too was required to supply A LOT of personal information--it's due diligence on the part of the business that's helping you build generational wealth. John Casey has been doing this for 20 years, and he probably only gets paid to originate loans, so it's in his interest to get loans approved. If Anthony B. knows so much, why didn't he buy the dip in the housing market AND take advantage of record low interest rates?