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Today · 9 AM – 5 PM
Office hours
Based on 157 star reviews
Based on 179 reviews
Ratings include all 179 reviews. Reviews collected directly from clients are shown only with their permission.

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Megan and her team were amazing throughout our entire experience. They were extremely responsive , answered all of our questions, and knew everything involving our relocation. We were able to close in less than 30 and bump our closing day up by over a week! Highly recommend!! Thank you all!!

I have used Megan and GRA three times and she is the best. Very attentive, professional, and makes the entire process seamless. I highly recommend.
Supportive and communicative
The whole team has been amazing to ease the application process, support the approval and clear to close.
They were always helpful and made the process very easy!
The service and support from beginning to end was superior.
I thought Megan Wells was outstanding and very helpful throughout the entire process
quick and easy mortgage process.
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Very easy to work with, fast and efficient!
The service has been very good.
Megan was amazing to work with
excellent customer service. Always available when I had questions or needed to get in touch with someone. Very polite and professional
Guaranteed Rate worked with us from the beginning all the way to the final signing. Everyone was very courteous and professional helping us along in the process.
Great Company Great people and a great service
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Extremely customer oriented Very quick response time
Everything was excellent. Joe was patient and understood my needs, he adjusted inputs to get me the best deal possible. The process was month and quick, I believe 17 days commitment to close, phenomenal. Most importantly, the data and clarity on what was happening at every detail level kept me informed. I never felt that this was being pushed on me and I felt this was sincerely designed purely for my benefit and not the company. I will continue to come back to Guaranteed Rate for all my refinance and loan needs.
Everything was very easy and we got a great rate.
Partnership with employer makes it the best value
Because my application and closing were fast and efficient.
Very easy to work with. Friendly. Overall great experience.
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Process was easy
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Made a sometimes complicated process easy, very transparent and willing to take the time to educate and not talk past the customer.

I used Guaranteed Rate Affinity and had Megan Wells as my point of contact. I cannot thanks her enough on her excellent Customer oriented support. She was always available and always there to answer questions or support with documentations. She was able to secure a great rate for us and overcome some challenges with delayed closing (caused by builder). Megan provided extreme expertise and went beyond expectations. The process to underwriting was also extremely quick and easy. I would recommend Megan Wells to any friend.
Very easy to work with, responsive, clear and concise in information and steps needed to proceed.
They were all wonderful to work with
Excellent service
Great experience
Great communication. Megan Wells was especially helpful throughout the process.
Amazing

I had the pleasure of working with Megan, and really felt at ease throughout the process. She and later on her loan specialist advised me of everything that I needed to do to get the loan approved and to get to closing. Great service all around.

We used Guaranteed Rate Affinity due to a connection with my employer and the best rates and discounts on closing costs they were able to offer. Megan provided the requested information when I was shopping around for loans. The team got everything done on time for our closing even though it was being completed during the holidays. One point of improvement I would like to see from them is clearer wording in communications on what is needed when regarding the employment verification. I will also mention this is my 3rd house purchase and I also have a refinance, but I don't recall ever needing quite so many documents and details for obtaining a loan in the past. However, this is also the largest loan we've ever taken out, so that might have caused the need for more documentation of some of the details.

Megan was Awesome to work with. Friendly and very thorough in the loan process and was quick to respond to any inquiries.

Megan was wonderful to work with, she is very knowledgeable and quick to respond to questions. The whole process was very easy! Thanks Megan!!

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Megan helped me a lot on my home loa. Purchase as well as working with buyer agent to expedite escrow and tittle. She was very professional and helped me and my wife to close my home purchase on record speed of only about 3 weeks. She was prompt to answer on email or phone call. She was great and definitely will do business with her and her company’s again. A+
Great experience, they helped with any questions I had throughout the process
Amazing service!
Refinance process was seamless and very easy. It was a huge relief
They were always available and helped us in a timely manner

Great experience. Lender was prompt and easy to work with.

Megan was extremely responsive and helpful, going above and beyond for me in the process! Would recommend to anyone
Megan is one of the most professional and speedy loan officers I have ever worked with in this industry. I would trust her with any and every situation.
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Very effective and helpful