Ratings include all 132 reviews. Reviews collected directly from clients are shown only with their permission.
Linda and her team were excellent throughout the entire loan/escrow process. Linda especially went out of her way to explain the process and answered the millions of questions I had. She was so communicative and supportive through each stage and I can’t recommend her enough! She thinks outside the box and I felt like she was always in our corner rooting us on. I will definitely use Linda for any future loan/refinance needs!!! ⭐️⭐️⭐️⭐️⭐️
We cannot say enough good things about Linda and her team! They helped us finance our very first home, and we truly couldn’t have asked for a better experience. This was especially meaningful to us because it was the family home we were already living in, and being able to make it officially ours meant so much to our family.
The whole financing process could have been overwhelming, especially as first-time homeowners, but Linda and her team made everything feel so much easier. They were quick, efficient, incredibly knowledgeable, and always there when I had a question (which was often!). Linda was always so kind and patient and never made me feel like I was bothering her.
We are so grateful for all of her help in making this happen for our family. She genuinely cared about us and our situation, and we always felt like we were in good hands. I would absolutely recommend Linda to anyone looking to finance a home, especially if you’re a first-time buyer.
Thank you, Linda, for helping us make our family home officially ours! 🏡❤️
Response from Owner
Wow! Thank you so much! It was a true pleasure helping you and your family! Please reach out anytime with questions. I’ll continue to watch where interest rates are going and when it makes sense to refinance to reduce your payment, I will be in touch. Congratulations!
We worked with Linda and her team for a home loan and it was an amazing experience. Linda was extremely prompt and responsive and never missed any detail. We were always kept in the loop and she was genuinely invested in our journey. We very much appreciate her professionalism and guidance! Linda was invested in helping us get the best rate and property. When we needed a letter quickly for our offer we received it almost immediately! It was an absolute pleasure and I would urge everyone to give Linda a call if you are in need of a home loan for a primary residence or an investment property. You will not be disappointed!! We felt like we had a good friend on our team rooting for us to find just the right home. THANK YOU, LINDA AND TEAM!
Response from Owner
S, it was truly a privilege working with you on your home loan journey. Making sure you felt supported and informed every step of the way is always my top priority. I'm so glad our team could help make the process smooth from start to finish. Enjoy your new property, and please don't hesitate to reach out whenever you need anything in the future.
They were professional and made the whole process almost enjoyable
BBenjamin E.
Great responsiveness and communication.
CCharles C.
Absolutely fantastic service and follow up from the beginning until the completion of my transactions. I’m very impressed with Linda Zaiss, her team, and Rate!!! They made the process painless and successful by their excellent and diligent hard work. I highly recommend them!
Linda was extremely helpful as we navigate a home loan that was unfamiliar to us. Her guidance made the experience much easier to deal with. We appreciate her demeanor and her support.
Guaranteed Rate was able to give me a great rate! My loan officer and the Rate team made the home buying process easy and exciting has a first time home buyer. I will not hesitate to recommend GR to friends and family.
JJanice Z.
Easy process
FFrances C.
I highly recommend Linda Zaiss and the Guaranteed Rate team to friends and family! They were friendly, professional and made the whole process easy as a first time home buyer.
Compared to other lenders, Rate was able to also give me the best rate! Their app was very user friendly and provided a step by step process of my loan. Thank you!
JJanice Z.
Linda Zaiss did an excellent job.
CCharles C.
What a team! Linda always made sure we were in good hands every step of the process.
Response from Owner
Thank you so much Angela! You were great to work with as well!
Prompt phone response . Vert Helpful explaining requirements. Watchful fiir best rates on mortgage
PPaul R.
My experience with Rate was excellent. Working with Linda Zaiss was a true pleasure. She is professional, responsive, practical and went above and beyond to help with my loan. I highly recommend her!!
Linda is truly amazing. This was my first time doing a re-fi, and I am so grateful that Linda was willing to explain details to me to make sure I understood every step of the process. She also respected that my schedule would be chaotic at times, and was always patient with following up, keeping my to-do list organized, and being very responsive (even on the weekends!). Thank you, Linda, for making this process smooth and for making me feel like you were always watching mine and my family's back. I will definitely be using you and your team again because I know you are keeping our best interests in mind.
Response from Owner
Wow, thank you so much Jonathan. I'll continue to watch the market for further rate improvement.
I would have been able to get the lone with out Linda she's the best at what she does.
It's was a stressful lone and she took all the stress
AArthur T.
Very easy to use !
JJacqueline V.
Linda Zaiss and team made our first time buying a home so easy! She was always there when we had questions and made us feel at ease. Thank you Linda!
DDaniella R.
My loan agent, Linda Zaiss and her team, were terrific. They were always available to assist me when I had questions or concerns.
VVictoria P.
Easy to use
AAnn L.
Extremely thorough with communication and attention to detail.
LLawrence B.
Linda my broker took such amazing care of me and was always available to answer any questions and made sure all my needs were met.
AAnouk B.
Excellent collaboration with Team and title company, during these unprecedented times they were patient, compassionate and professional.
SSheila S.
They were easy to work with and everything went smoothly!
MMichelle D.
Ease of using their website, DocuSign and friendliness of Linda Zaiss.
TTimothy C.
The teams dedication
MMark B.
I have been with Linda since I first bought my place. She has always given me excellent service.
RRaf P.
Of all the mortgage applications we went through (Union Bank, Chase, Guaranteed Rate) this has definitely been the most efficient and smooth one.
CCarla S.
I received good service.
SSagar S.
Linda and her team went up and beyond to chase my dream house along with me.
I'm glad I never wet to any where else for my first home loan.
DDorit C.
They made our refi very easy and smooth. Any questions I had were answered in a very timely manner
CCarol A.
Professional team; easy electronic transactions and communications; willingness to work with u - no question too large or too small!!
SStephanie N.
Second time working with Linda ZAISS. Both times completely satisfied.
JJanet G.
Professionalism and Efficiencies of each team member at all levels/phase of my loan processing.
JJochen S.
My refinance was very easy and seamless - thank you.
LLorraine C.
I am very happy that I worked with Linda Zaiss to get my mortgage, but felt the "back end" of the process, working to get all the paperwork in, was needlessly made more difficult by the seeming disorganization of the process
MMarc M.
Awesome experience! Everything was smooth and quick with no issues.