I went from not comfortable buying a home to extremely comfortable and confident in what I was doing.

Derek Wetzel
SVP of Mortgage Lending/Producing Branch Manager · NMLS# 487553
Location & hours
Derek Wetzel at ON Q Home Loans (NMLS #487553)
Today · 9 AM – 5 PM
Office hours
- Monday
- 9 AM – 5 PM
- Tuesday
- 9 AM – 5 PM
- Wednesday
- 9 AM – 5 PM
- Thursday
- 9 AM – 5 PM
- Friday
- 9 AM – 5 PM
- Saturday
- Closed
- Sunday
- Closed
Reviews
Write a reviewExceptional rating
Based on 826 star reviews
Loved by clients
Based on 826 reviews
No written review
I had an outstanding experience working with ONQ Home Loans on my recent refinance. From start to finish, the entire process was smooth, transparent, and far less stressful than I expected. Amber, Nicole, Julie, and Derek were all incredible to work with. They were responsive, knowledgeable, and always willing to take the time to answer my questions and walk me through each step. Their communication was top notch, and I always felt like I was in good hands. What really stood out was their professionalism and commitment to making sure everything stayed on track. They worked efficiently, kept me informed, and made what can often be a complicated process feel easy. I truly appreciate the effort this team put in and couldn’t be happier with the outcome. I would highly recommend ONQ Home Loans and especially this team to anyone looking to refinance or purchase a home.
Everyone was fantastic.
Everyone on the team, especially Julie we’re so kind and patient with all our questions, wants, and concerns. Julie is probably one of the nicest people I’ve met, and having her by our side during the crazy process of buying a home for the first time was game-changing. The experience of On Q was additionally greatly appreciated. It was easy to trust the entire team, and I’m so grateful we had that security during this life-changing process. Thank you Julie and On Q!!

They are on top of it We got a referral to Derek's team from our real estate agent after viewing a home on a Saturday morning. We had our pre-approval letter Saturday evening, offer accepted Sunday, and closed two and a half weeks later.
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The Wetzel Team was very supportive through the application and approval process. It was a great experience.

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Great service!
Fantastic service from Derek’s team! Great value too and interest rates!
Very quick, responsive, professional and the team always knew what was going on even with multiple people involved
Responsiveness, communication of updates and speed.

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I worked with Derek's team for purchasing my home, and then we just closed on my refi only nine months later. Both processes went smoothly, and his team was in regular communication with me every step of the way. I trust them to help me understand the process, and I look forward to our next refi. :)
Everyone was communicative and FAST. I didn't know what I was doing so it was good to have Danielle take a closer look at my financial docs to see if we qualified. Derek worked on the weekend. Nicole worked with Ben on the student loan stuff. Everything was above and beyond. So grateful.
Easy and simple.
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have worked with Derek and his team for many years. They consistently deliver on their promise to close on time.
Derek and his team were great with communication and were always available to answer questions and help us with the process. They were very friendly and patient with us.
So, I have a unique income situation and in 2024 two companies said for sure we can get you "pre-apprroved" after I told them our income structure long story short both companies wasted two months each, pulled our credit for a zero result...this year as we intend to build a new house, we went with the Home Builders recommendation for a lender....3 months later same exact result! So our CPA recommended Derek & his company. Caleed Derek and once again tried to explain our income structure, SHOCKER Derek explained the type of different laons we could get, went with his "assests" refiniance cash-out of our current home, 3 weeks later boom! funded. Derek and everyone on his TEAM we so nice, friendly and VERY helpful, what a breath of fresh air after our prior 3 experiences! we would recommend Derek his team and On Q Home Loans to anyone that asked how did we finely get funded for our new build, THANK YOU Derek!
Julie is just the best. She listens carefully to our needs and works hard to get them met. She also teaches us about how to best navigate the various systems at play -- whether its a new home purchase or refi. Whenever we have a question, Julie makes the time to answer it and make sure we really understand all the factors at play. We have learned so much from Julie! Ultimately, she always finds us the best rates. Thanks, Julie!
Derek and his team were very prompt with responses, were very clear with communications and next steps, and routinely followed up. The whole process was extremely easy and we felt supported every step of the way.
Literally everything was smooth
We got the job done!
The team was very responsive and always took the time to answer our question. really appreciate how quickly they moved for us!
Derek and the team were very patient and reliable throughout the process, always available for questions and did their best to present loan options as market conditions changed.
Fast service, detailed explanations and guidance.
No written review
Awesome, thank you.
Amazing communication, prompt and clear -- the whole team made sure we understood every step
Acta non Verba, Actions not words. They simply did what they said they would do!
Derek was able to make this happen for my client, with very little lead time. Everyone was extremely happy with the results. Highly recommended!
Working with Derek and his team has been informative, efficient, and has made the home buying process for us as first time home buyers more understandable and less stressful. Thank you!
The team was very helpful throughout the entire process. They were very thorough in their explanations, patient, and made sure we were comfortable with every necessary step. Every time we needed them they were there to assist and overall made our experience much easier.
Wonderful communication and step by step clarity during our loan application and process. Any time we needed assistance, they answered the phone or called back within minutes. Highly professional organization.
Process has been smooth
Great, very easy.
Patient with our many questions. Clear communication.
Very responsive
Everyone new have dealt with has been cheerful, competent and professional.
