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Based on 71 star reviews
Based on 73 reviews
Ratings include all 73 reviews. Reviews collected directly from clients are shown only with their permission.
Will was absolutely wonderful to work with throughout our home buying process. He was very responsive to any and all questions, provided thorough insights into the interest rate trends and locked us in at the best rate possible. I would recommend him to anyone looking to buy a home!
I worked with Will Madden at Origin Point on a recent first time buyer client's mortgage for a condo purchase in Lakeview, Chicago, and the experience could not have been better! Will and his team were very responsive to both me as the real estate agent and my buyer client, that my client actually was very impressed how smoothly everything went. Will was easy to work with and explained what can sometimes seem complicated in easy to understand terms and updated us through each milestone. I highly recommend Will Madden as a mortgage lender and will continue to recommend him to my clients!! Thank you Will!
Response from Owner
It was an absolute pleasure partnering with you on this condo purchase, Jovanka. Helping your first-time buyer feel confident and well-informed from application to closing is always our top priority, and I am glad our communication made the process seamless. Thank you for trusting us with your client, and I look forward to working together again soon.
Excellent and professional, Will was patient and guided us through a wild Chicago housing market. He was responsive and extremely helpful!
Response from Owner
Sumerth, navigating the wild Chicago housing market is no small feat, and it was a genuine pleasure helping you find your way through it. I always aim to keep things clear and steady for my clients, so it means a lot to hear that I made a difference. Enjoy your new home!
The agent I worked with was very diligent and proactive in helping me through the process.
We had a wonderful experience working with Will Madden as our mortgage broker. From the very beginning, he was knowledgeable, very responsive, and genuinely committed to helping us find the best loan options. While we had a fairly quick close, Will assured us we'd have no issues along the way and he was correct. Will was always quick to answer our questions and kept everything moving smoothly and on schedule. His attention to detail and professionalism really stood out, and I felt confident throughout the entire process that I was in good hands. I would highly recommend Will Madden to anyone looking for a reliable and trustworthy mortgage broker. He goes above and beyond to make sure his clients are well taken care of and we'd absolutely work with him again in the future.
Response from Owner
Sophie, it was truly a pleasure guiding you through your quick closing. I'm so glad our team could keep everything on schedule and give you total confidence from day one. Enjoy your new home and please reach out whenever you need anything down the road!
Will Madden is a true professional and guided me through the entire process. He is the reason that your company secured our business and for the rating above.
Very very easy to work with. My only frustration was with the final final number not being communicated until the day before closing, when the only thing that changed seemed to be due to a clerical oversight.
So helpful and fast easy communication
Incredible communication and support from Will Madden
Can’t recommend Will enough! He and his team were so easy to work with and super responsive. Even when things got a little tricky with some mid-process hiccups, they jumped right on it and got us to the finish line. Great experience!
Will went above and beyond while helping me purchase my first multi unit. He was there every step of the way and answered every question I asked (and I asked plenty). He thoughtfully broke down things I wasn’t too informed about and was always reliable and easy to reach.
Will and his team were very responsive and informative. As a first time home buyer, the process can be overwhelming, but having Will as a trusted advisor in thermal real estate market and financing world was very reassuring. I would recommend him to family and friends.
We used Will Madden for a property we bought in 5 hours as an investment property. We needed a fast close since we offered cash and two week closing. Most mortgage brokers said they couldn’t do it or wouldn’t even try. Will had the can do attitude plus we had all information he needed at our fingertips for fast processing. Will closed the deal in 9 days! We were even in NYC on a trip and he sent a notary public to our hotel to sign the final paperwork. I would highly recommend Will Madden for your next Mortgage broker as he will do everything possible to meet your needs.
Will made us feel comfortable during the whole process. He continued to be supportive even when we almost got cold feet. It all worked out in the end all thanks to him!
Will was so great to work with and would 100% use in the future! I spoke to so many lenders and he was the most transparent. As a first time homebuyer I really appreciated his honesty and guidance.
Great experience, helpful team!
We have now worked with Will on two separate home purchases, and we wouldn't use anyone else. Buying one home is stressful enough, but navigating two transactions requires an expert, and that's exactly what we got. He made both experiences feel streamlined and clear. The process for buying two different homes was complex, but Will was there every step of the way, patiently clarifying our options and anticipating potential hurdles before they became problems. His expertise turned a confusing, stressful experience into a smooth one!
Will was wonderful to work with. Worked no matter the time or day and always a great attitude. Highly recommend working with Will!
My fiancee and I just worked with Will to get sorted with a loan for our new home in Chicago. He was incredibly quick to reply and helped us with our long list of questions as first time home buyers. In addition to that he was so attentive and was always doing his best to find us the best available rate possible. Would recommend Will to anyone looking for a lender for their next home purchase.
Will was great and maintained constant communication through the whole buying process. I had a really good experience and felt very comfortable trusting him with the financial aspect of this process !
No written review
Working with Will in the Chicago real estate market was an absolute necessity. He was always, always available and would go above and beyond on the information we needed from him. As first time homebuyers, we asked as lot of repeat questions and he made sure we understood each time. We would not have been nearly as prepared to find a home without him. He also made it incredibly easy for us to close in under 2 weeks which was a huge selling point when putting in offers! Highly, highly recommend!
My loan process with Will Madden and Origin Point was seamless. With a short offer-to-closing window, Will’s team handled everything efficiently. They were highly responsive, quick to answer questions, and ensured a smooth experience from start to finish. I would highly recommend Will and his team for any mortgage needs.
Will Madden was awesome and super response - truly always available! Also the digital platform was great and user friendly. Quick close was great - only wish they offered first time homeowner discounts
They made the process smooth for a first time homebuyer.
Will was truly instrumental in helping my husband and me find our dream condo in Lincoln Park! After many months of searching, he was with us every step of the way, always patient, knowledgeable, and supportive. As first-time buyers, we had a lot of questions, and Will was incredibly responsive while also offering expert guidance throughout the entire process. Could not recommend him more highly!
I had a great experience working with Will on the purchase of my home. From start to finish, he was professional, responsive, and incredibly helpful. He took the time to walk me through every step of the loan process, answered all my questions with patience and clarity, and made what can often be a stressful experience feel smooth and manageable. I especially appreciated how proactive he was in keeping things on track and making sure everything was submitted on time. I always felt like I was in good hands. I highly recommend Will to anyone looking for a reliable and trustworthy mortgage lender.
Will assisted me with my first home purchase in May 2025 and was a great partner from day 1. A year later, he still is. He always makes time for me to answer questions about documents I receive in the mail or check-in to see how I am doing. I can call or text him anytime and truly feel prioritized as a client. I would recommend Will to any of my family or friends in search of a Mortgage Lender.
Incredibly professional while maintaining a friendly rapport. Will helped us navigate the unknowns of home buying and was always available to answer any questions that came up. When closing time came, Will and his team get us on our way in 16 days. We highly recommend!
Will was wonderful to work with when my husband and I purchased our first condo in Chicago. He’s extremely knowledgeable, patient, and responsive and he made the home-buying process in a competitive market seamless. Highly recommend working with him and his team!
Will was wonderful to work with, and made the homebuying process feel very smooth and straightforward. I would highly recommend him if anyone is looking to buy or refinance their home.
Will was extremely helpful in walking me through the entire process to get a loan on my first home purchase. He was with me along every step of the way and communicating what I needed to do and what was coming up next. The process went smoothly and he was always there to answer any questions I had very quickly
Communication was perfect. The materials and resources were great. Post-close steps could be made a little bit clearer, as in making the number of action items very distinct.
Thorough, quick, responsive, and professional.
Will Madden, Josh Potter, and the whole team at OriginPoint were so incredibly helpful throughout the mortgage process. They were quick to respond to any questions, were flexible with our work schedules, and were able to help us navigate difficult sellers with poise. My wife and I can’t say enough how amazing everyone was, and we will definitely be recommending Will and his team to all our friends!
They made the entire process so clear and answered any and all questions I had
Thorough, quick, responsive, and professional.
Will Madden, Josh Potter, and the whole team at OriginPoint were so incredibly helpful throughout the mortgage process. They were quick to respond to any questions, were flexible with our work schedules, and were able to help us navigate difficult sellers with poise. My wife and I can’t say enough how amazing everyone was, and we will definitely be recommending Will and his team to all our friends!
They made the entire process so clear and answered any and all questions I had
Communication was perfect. The materials and resources were great. Post-close steps could be made a little bit clearer, as in making the number of action items very distinct.
Working with Will and his team was incredible. They really know their stuff and grew my confidence as a buyer. Communication was streamlined and fluid, yet Will was always willing to answer a call when needed. I hope to continue working with these guys well into the future. Would highly recommend!
Will is great - incredibly easy to work with, personable, and highly efficient. 100% recommend!
My wife and I absolutely cannot recommend Will enough for your home mortgage--working with him was a genuine treat. I was astounded with how accessible he was, and how clear he made the entire process for us. Too often in life, working with a large financial entity usually feels like you're in constant battle with a faceless, impersonal bureaucracy to get what you need out of them. Will made it all easy, and he was an key part of keeping the stress of financing our family's first home to an absolutely minimum. I can't recommend him enough, and I hope you will give him your business promptly!
Will was absolutely fantastic to work with and made the process easy from start to finish. Highly recommend working with Will!!
Will was incredible to work with. He took time to explain everything in a palatable manner for a first time homebuyer. What could’ve been an overwhelming experience was made easy. I would recommend Will & his team to anyone who needs a mortgage.
We worked with Will to buy our home from out of state, and he made the entire process so smooth and stress-free. He was always available to answer questions, explained everything clearly, and made us feel confident every step of the way. We’re so grateful for his help and highly recommend him!
No written review
Proper Rate is fantastic to work with. Will and his team made the process super easy, fast and most successful. I can only recommend working with them. I am a regular customer and will keep working with Proper Rate. 5 Stars on every step along the way.
Accurate information, moved through the funding process quickly
My mortgage lender, Will Madden, was very professional, kept me informed with updates, and was readily available to answer any questions.