Rate
Ru Toyama

Ru Toyama

VP of Mortgage Lending · NMLS# 1528382

Arlington, VA5.0(345 reviews)

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Ru Toyama at Rate (NMLS #1528382)

Today · Open 24 hours

1300 N 17th StSuite 550Arlington, VA 22209
Rating5.0345 reviews
Satisfied99%356 reviews

Ratings include all 356 reviews. Reviews collected directly from clients are shown only with their permission.

10/10

No written review

Susan P.

Ru and Micah are just wonderful. They helped us every step of the way and there was never a question they could not answer and they expedited everything. Their service is exceptional.

Response from Owner

Thank you so much for your thoughtful review and kind words. It was truly a pleasure working with both of you and helping guide you through the reverse mortgage process. I’m glad to hear you felt supported and well-informed every step of the way — that’s exactly the experience Micah and I strive to provide. We know these decisions are important, and it means a lot that you trusted us to walk alongside you and move everything along efficiently. Thank you again for your confidence and for allowing us to be part of this chapter. If any questions come up down the road, we’re always here for you.

I can't say enough good things about Ru and the team at RATE! As a Realtor® serving Virginia and North Carolina, with a strong focus on Hampton Roads, Virginia Beach, military relocation, VA buyers, first-time homebuyers, and relocation clients, having a lender I can trust is incredibly important. Ru was outstanding from start to finish. He was knowledgeable, responsive, proactive, and made sure my clients understood each step of the financing process. I have worked with many lenders over the years, and I truly appreciate professionals who understand that buying a home is about much more than just getting a loan. Ru understands the importance of the entire transaction and works collaboratively with the real estate agent to help create a smooth experience for the client. If you're buying a home in Virginia or North Carolina, especially in the Hampton Roads or Northeast North Carolina markets, I highly recommend Ru at RATE. Having the right lender and the right Realtor® working together can make all the difference!

Response from Owner

Thank you so much for the amazing review and for trusting me and the team at RATE with your clients. It was truly a pleasure working with you in Norfolk, and I really appreciate your partnership—especially given your strong focus on serving military families, VA buyers, and relocation clients across Hampton Roads and Northeast North Carolina. Your professionalism, communication, and advocacy for your clients made it easy to work together and helped create that smooth experience we all want for our buyers. I couldn’t agree more that a successful home purchase is about much more than just the loan—it’s about the entire team working in sync for the client’s best outcome. I’m grateful for the opportunity to be part of your clients’ homebuying journey and I look forward to helping many more buyers together in Virginia and North Carolina. Thank you again for the kind words and for being such a fantastic Realtor® partner.

We couldn't have purchased our new home as easily and efficiently without Ru! Thanks Ru! He took extra care and attention to us and we really appreciate him for his expertise and customer service!

Response from Owner

Thank you so much for this wonderful review and for allowing me to be part of your homebuying journey. I’m really glad to hear the process felt easy and efficient for you — that’s always my goal. I truly appreciate your kind words about the extra care and attention Gregg. It was a pleasure working with you, and I’m grateful for the trust you placed in me and my team. Congratulations again on your new home, and please don’t hesitate to reach out if you or anyone you know ever need anything in the future.

Ru was phenomenal in helping us find a loan with the terms and conditions that we needed, and a better rate than anyone else in town, even the big nation wide lenders. He was a great communicator who was happy to work with us over e-mail, phone, and text. I greatly appreciated his flexibility and willingness to answer questions outside of normal "banker hours" as we navigated the mortgage process.

Response from Owner

Thank you so much for taking the time to share this! It was truly a pleasure working with you throughout the mortgage process. There is a lot that happens behind the scenes, so I really appreciate you recognizing the time, effort, and communication that goes into getting everything to the finish line. Thank you for working with me again and trusting me with your financing needs! I’m thrilled to hear you’d recommend me to other first-time homebuyers and anyone needing mortgage guidance — that means a lot. If you or anyone you know ever has questions down the road, I’m always here to help. Enjoy your home and settling back in here to VA! 🏡

Patrick C.View on Google

I appreciate Ru and all of the work he put in throughout the mortgage process. There was a lot happening behind the scenes, and I know he put significant time and effort into helping get everything across the finish line. Ru was responsive, professional, and committed to seeing the process through. I recommend him to others looking for first time home buyer or mortgage assistance.

Response from Owner

Thank you so much for taking the time to share this! It was truly a pleasure working with you throughout the mortgage process. There is a lot that happens behind the scenes, so I really appreciate you recognizing the time, effort, and communication that goes into getting everything to the finish line. I’m thrilled to hear you’d recommend me to other first-time homebuyers and anyone needing mortgage guidance — that means a lot Winston. If you or anyone you know ever has questions down the road, I’m always here to help. Enjoy your new home! 🏡

winston P.View on Google

I can't give 6 stars apparently but Ru and the team are the best. My second time working with Ru and after closing on houses in Virginia from both Spain and Hawaii, it couldn't be easier. I can't wait to work with Ru and the team again!

Response from Owner

Thank you so much for this incredible review and for coming back to work with me a second time. It truly means a lot, especially from a fellow Naval Academy classmate, and Shipmate! Helping you and your family purchase homes in Virginia all the way from Spain and now Hawaii has been an honor, and I’m really glad to hear the process felt easy and smooth on your end. That’s exactly what my team and I aim for, particularly with long-distance moves and big transitions. Thank you again for your trust, your service, and your continued support. I’m excited for your move to Virginia and look forward to catching up with you and your family, and see you at the Reunioin. Enjoy the new home! Go Navy, Beat Army!

Ru Toyama is a US Naval Academy grad and fellow Rotarian. He went above and beyond helping me with my purchase mortgage for my new condo. It is a pleasure to recommend him to all who are looking for a mortgage. He will take good care of you!!

Response from Owner

Thank you so much for your thoughtful review and kind recommendation. It was truly a pleasure working with you on the purchase of your new condo, and I’m grateful for the opportunity to help with such an exciting milestone. I especially appreciate your generous words and support. It means a great deal coming from a fellow Rotarian, and I’m thankful for the trust you placed in me throughout the process. My goal is always to go above and beyond to make sure my clients feel well taken care of every step of the way. Congratulations again on your new condo, and thank you for allowing me to be part of the journey. Wishing you all the best as you settle into your new home.

Pamela C.View on Google

Excellent job! Very efficient and delivered as promised. Always very responsive to any questions/concerns all the way!

Response from Owner

Thank you so much for your kind words and for trusting me to help with your home purchase in Stanardsville. It was truly a pleasure working with you, and I’m grateful for the opportunity to be part of such an important milestone for you and Lance! I’m glad to hear that my communication, responsiveness, and follow-through made the process a positive one for you. My goal is always to deliver on what I promise and make sure my clients feel informed and supported every step of the way. Thank you again for your trust and support. I truly appreciate your review and hope you enjoy your new home for many years to come. Please never hesitate if you should need any support mortgages or other services, I have a wonderful network of other professionals as well to support!

Manuela O.View on Google

There is no way to describe how amazing Ru was/is. Knowledgeable, patient, friendly, a great listener, and a pure joy to work with. He was also a great communicator and responded in a timely manner. This was our 3rd home purchase and we’ve NEVER had a lender like him. Ru has raised the bar. He was recommended to me by a friend who sang his praises. I trust her word but still didn’t think he could possibly be as awesome as she described. He was - and then some. I highly recommend Ru. If you want the least stress possible during a typically stressful process, go with him. He is one of a kind and I’ll never settle for less again.

Response from Owner

Thank you so much for this incredibly kind and heartfelt review Kat. Reading your words truly means the world to me. It was such an honor to work with you both, and I’m so grateful for the trust you placed in me throughout such an important milestone. Knowing this was your third home purchase and hearing that this experience stood out so strongly is incredibly meaningful to me. That is exactly the level of service I strive to provide for every client — clear communication, patience, support, and as little stress as possible from start to finish. I’m also so thankful for your friend who connected us. There is no greater compliment than a trusted referral, and I never take that lightly. The fact that I was able to live up to — and even exceed — those expectations is something I deeply appreciate. Thank you again for your trust, your generosity, and this amazing review. Working with you was an absolute joy, and I’m always here for you both anytime you need me in the future.

I highly recommend Ru Toyama with Rate to anyone looking for a knowledgeable, responsive, and dependable mortgage lender. Ru recently helped my active-duty military clients secure a VA loan and close on their Northern Virginia home in approximately 21 days. From preapproval through closing, he provided high-touch service, communicated proactively, and made himself available whenever our clients or the real estate team needed him. His knowledge of VA financing and military relocation timelines was especially valuable, as our buyers had recently returned to the United States from Germany. In a competitive multiple-offer market, Ru’s strong preapproval, clear communication, and willingness to speak directly with the listing agent helped strengthen our clients’ offer. Ru was a true partner throughout the transaction, and our clients were extremely well cared for. I look forward to working with him and the Rate team again!

Response from Ru Toyama at Rate NMLS 1528382

Thank you <span class="facebook-review-message-tag" data-id="27296500846669394" data-length="16" data-name="Julie DMV Homes " data-offset="10" data-type="user">Julie DMV Homes </span>🙏🏽 It was an absolute pleasure working with you and our clients. It’s my goal every time to provide the top tier service to my clients and working with our military families is a big passion for me. If there’s anything else I can do anytime let me know. Thank you for referring me and making the connection! I look forward to the next transaction together!

Ru Toyama with Rate was an exceptional lending partner from start to finish. He helped our active-duty military clients secure VA financing and close on their Northern Virginia home in approximately 21 days. Ru is a highly responsive, high-touch mortgage lender who communicates clearly, stays ahead of deadlines, and makes sure both the clients and real estate agents always know what is happening. In a competitive multiple-offer market, his strong preapproval, availability, and ability to speak confidently with the listing agent helped strengthen our clients’ offer. His knowledge of VA loans and military relocation timelines was especially valuable for buyers who had recently returned to the United States from Germany. Ru worked closely with everyone involved to keep the transaction moving and ensure a smooth, on-time closing. I highly recommend Ru Toyama to anyone looking for a knowledgeable and dependable VA loan lender or local mortgage professional in Northern Virginia, Washington, D.C., or the surrounding DMV area. I look forward to working with him and the Rate team again.

Response from Owner

Thank you so much for your thoughtful review and kind recommendation Julie. It was a pleasure working with you on this transaction and helping our military clients navigate such an important move back to the United States. I truly appreciate your partnership, professionalism, and communication throughout the process. In a competitive Northern Virginia market, having a realtor who advocates strongly for the clients and works collaboratively from start to finish makes all the difference. I’m grateful we were able to work together to help them secure their home and close on time. Thank you again for your trust and support. I sincerely appreciate the opportunity to work alongside you and look forward to partnering again on future transactions.

This was our 3rd time using Ru for our home loan and he gets more efficient every time. He is not only a pleasure to work with, but will keep things on track and will meet all deadlines to close well ahead of schedule. Would recommend him to anyone looking to start a mortgage or apply for a HELOC! 10/10 service.

Response from Owner

Thank you so much for your kind words and for trusting me for a third time — that truly means a lot. It’s always an honor to be part of such important milestones, and I’m grateful for the opportunity to help each time. I really appreciate your recognition of the communication, timing, and overall process. My goal is always to make things as smooth, efficient, and stress-free as possible, so hearing that this experience continued to improve means a great deal to me. Thank you again for your continued trust, support, and recommendation. It’s been a pleasure working with you, and I’m always here if you ever need anything in the future.

Michele E.View on Google

Easy process, friendly and knowledgeable employees

Ellie S.

Ru's service and responsiveness is unmatched.

Jason G.

Ru and his team were a pleasure to work with during the home buying process. Always super responsive, informed/subject matter experts, and friendly. From the first conversation on what our goals and timelines were, through the ups and downs of the DC housing market/hunt, to the final stretch where they moved fast for us to close in 21 days. We would absolutely use them again end highly recommend!

Response from Owner

Thank you both so much for the kind words and for trusting my team and me during your move back from Germany to Virginia. It was truly a pleasure working with you throughout the home buying process, and I’m so glad we could help make such an important transition a smooth one. I really appreciate you highlighting our responsiveness, communication, and expertise. From our first conversation about your goals and timeline, all the way through the ups and downs of the DC-area market, my goal was to make sure you always felt informed, supported, and confident in the process. I’m especially glad we were able to move quickly and help get you to the closing table in just 21 days. Thank you again for your trust, your recommendation, and the opportunity to be part of your home purchase. I’d absolutely be honored to work with you again anytime or anyone you know looking for a trusted lender to help them get into their next home!

Miranda W.View on Google

Ru was very helpful in the process of buying my first house with the VA loan! I was unsure of how it worked, so walked me through each step and was always available to answer any questions I had. He provided me with different quotes and options so I could make an informed decision. I would highly recommend him to anyone in the home-buying process!

Response from Owner

Thank you so much for your thoughtful review, and thank you for your service. It was truly an honor to help you use your VA benefits for the purchase of your first home. I’m so glad I could help make the process clearer and walk you through each step in a way that felt manageable and informed. Buying your first home can come with a lot of questions, especially when using a VA loan for the first time, so it means a lot to hear that you felt supported throughout. I’m also happy that reviewing different quotes and options helped you feel confident in your decision. My goal is always to make sure my clients understand their choices and feel comfortable every step of the way. Thank you again for your recommendation and for trusting me to be part of such an important milestone. I’m grateful for the opportunity to help, and I wish you all the best in your new home.

Ru Toyama provided absolutely outstanding service throughout our home purchase. Purchasing a home in Northern Virginia’s incredibly competitive market can be daunting, but Ru made the entire process smooth, manageable, and stress-free from start to finish. He was knowledgeable, responsive, professional, and always available to answer questions or provide guidance at every stage of the process. His expertise and calm confidence gave us tremendous peace of mind during a major life decision. What impressed us most was how genuinely invested he was in helping our family succeed — not just closing a transaction. We always felt like we were in the best possible hands! I would recommend Ru and his expertise to anyone looking to purchase a home. First-class service in every respect!

Response from Owner

Thank you so much for your incredibly kind words. Helping you purchase a home in Northern Virginia’s competitive market was truly a pleasure, and I’m so glad I was able to make the process feel smooth, manageable, and less stressful from start to finish. I really appreciate you recognizing my responsiveness, professionalism, and guidance throughout the process. Buying a home is one of the biggest decisions a family can make, so it means a great deal to know that my experience and approach gave you peace of mind along the way. What means the most to me is hearing that you felt I was genuinely invested in your family’s success. That is always my goal — not just to help close a loan, but to be a trusted resource and advocate throughout the entire journey.

Great experience with Ru on our VA home loan. We had a complicated overseas closing and Ru and the team stayed responsive and professional throughout. He was very helpful getting the loan ready and cleared to close. I Would definitely recommend him to anyone looking to get a home loan.

Response from Owner

Thank you so much for your kind words and for trusting me with your VA home loan. It was truly a pleasure working with you, especially given the added complexity of coordinating an overseas closing. I’m glad I was able to help keep things moving and provide the responsiveness and professionalism you deserved throughout the process. I’m also very happy to hear that my team and I were able to get everything prepared and cleared to close smoothly. That’s always the goal, and it means a lot to know you felt supported every step of the way. Thank you again for the recommendation. I’m grateful for the opportunity to have been part of your homebuying journey, and I wish you all the best in your new home.

Ru was a really great lender during our home buying process, so glad we went with someone local that knew his stuff when it came to VA loans and that got us the best rate!

Response from Owner

Thank you so much Lindsay! It was a pleasure working with you and John throughout the process! Thanks for being on top of everything and submitted your documents and answers right away! Makes for a super smooth process when all work together. If there’s anything I can do for you, John and your Pups 🐶please let me know!

Lindsay W.View on Google

Ru was outstanding throughout my entire mortgage process. He was responsive, solution-focused, and incredibly helpful during some very stressful moments leading up to closing. He took the time to explain things clearly, kept me informed, and worked hard to help me navigate a complicated situation with professionalism and patience. What stood out most was his persistence and communication. I never felt ignored, and he consistently followed through when timelines were tight. Buying a home while balancing major life and work responsibilities is not easy, and having a lender who remains supportive and dependable makes a huge difference. I truly appreciate everything Ru did to help get me to the finish line and would absolutely recommend him to anyone looking for a knowledgeable and dependable mortgage professional.

Response from Owner

I am absolutely thrilled to hear about your positive experience! Thank you for recognizing and mentioning my persistence, communication, and professionalism throughout your mortgage process. That is my goal each and every time I work with my Clients, to ensure they are taken care of every step of the way. It was a pleasure working with you Jasmin, and helping navigate any and all obstacles along the way as smoothly as possible. I'm here to remove and reduce the stresses of moving as I know the stresses of moving coming from my active duty Navy life I moved 8 times in 10 years! I am always here to support you, so just because you closed on your home doesn't mean I go away either! You aren't getting rid of me that easily :) Please never hesitate to reach out if you have any other needs to support your move and settling in. I have a great network of local professionals ready to help. I will also be in touch as time goes to help you strategize when and if the time is ever right to refinance and lower your monthly. If you know any friends, family and colleagues that may need my help I would love an introduction!

Jasmin D.View on Google

I met Ru a year or so ago and he has never once left me hanging. He is super fast, communicative, and makes the entire lending process smooth from start to finish. If you want someone that will follow through and make sure the job is done right, then Ru is your man!

Response from Owner

Thank you so much Austin for your review! It has been a pleasure connecting with you the last year or so! Always here to support and enjoy connecting and networking with you! I like you are all about ensuring the best experience from start to finish for our customers. I appreciate and love that you and your company come from a strong veteran background and support the military community!

Austin E.View on Google

Wonderful experience dealing with Ru and his team. Nice to be dealing with a Navy vet and fellow Academy grad. The team was professional, very responsive and a joy to deal with. Well done.

Response from Owner

Thank you so much for this review and so proud to help a fellow Navy Grad purchase a home! Appreciate the feedback and glad to hear my Team and I provided the top tier service as always! If there’s anything I can do to further support you or anyone you know, never hesitate to reach out! Go Navy!

Such an easy and smooth process with excellent guidance and advice from our loan officer Ru Toyama, every step of the way. He was extremely responsive whenever we had questions.

Megan B.

Great knowledge and experience! I highly recommend working with Ru!

Response from Owner

Thankyou Robbie! I truly appreciate you taking the time to write this review. It's my goal everytime to provide top tier service each and everytime! I appreciate the support and if there is anything I can do to support you or anyone you know, I’d love to support!

Robbie F.View on Google

Ru has a wealth of knowledge and excellent service. He is also a pillar of his community and I highly recommend Ru for all your mortgage lending needs!

Response from Owner

Thank you so much Gabriel! I appreciate you taking the time to write this review! If there is anything I can do to support you and your friends, family and networks never hesitate to reach out! I appreciate having you and your teams support as well for my clients!!

Gabriel A.View on Google

I can't say enough to emphasize how great Ru Toyama was to work with. He was so thorough and helpful to my clients who were buying their first home. Ru is a great communicator and he helped facilitate a smooth transaction in so many ways. I would highly recommend his services.

Response from Owner

Thank you so much Joe! I appreciate this review and your support throughout the transaction! I love to work with First time homebuyers and what even made it more sweet is that they are active duty Navy!🇺🇸 Go Navy! Communication is key throughout the homebuying process but even more so when working first timers! I look forward to working with you again in the near future!

Ru was very helpful in guiding me through the process. We were on a tight timeline in an aggressive market and he quickly grasped our priorities and made sure we understood what needed to happen throughout the process. In particular, he was very helpful in getting me to understand the pros and cons of the VA loan. Big thanks to this man for helping us win on our first offer!

Response from Owner

It was an absolute pleasure working with you and Lilli! So proud to help another fellow Navy officer utilize your well-deserved and earned VA benefits! I’m so glad we met and exceeded expectations and provided the white glove service! I’m always here to support you and anyone you know that can use my support! Congratulations on your first home just in time for the summer!

Michael M.View on Google

Working with Ru (as a buyer's real estate agent) on our recent transaction, with his Rate mortgage clients, was an absolute pleasure. His communication was exceptional from start to finish. He was always proactive, clear, and dependable, which made the entire process smooth and as stress-free as possible. Thanks to his diligence and coordination, we were able to close quickly and efficiently. Most importantly, our clients are absolutely thrilled with their beautiful second home on Lake Anna. I would gladly recommend Ru to anyone looking for a lender who truly cares and delivers outstanding results.

Response from Owner

Thank you so much Dena! It was an absolute pleasure working with you as well. I appreciate your communication and staying on top of the transaction timelines throughout the file. I'm so happy and proud to hear that I was able to make for such a smooth transaction. I look forward to working with you again soon!

Working with Ru was great. He helped smooth any bumps along the way.

Pamela C.

Ru was very responsive and knowledgeable and walked us thru the entire loan process.

Joanne S.

Always a pleasure working with the team at Rate. Ru went above and beyond (including weekend and evening calls) in order to ensure a smooth closing.

Response from Owner

Thank you Chris and it's always a pleasure working together and having such a top tier professionals to work with through the transaction. Thank you for always being available as well and taking calls to ensure everyone is on the same page and to ensure a smooth closing. Looking forward to working together on the next transaction!

Always a pleasure working with our friends from Rate, but Ry went above and beyond with the weekend and evening problem solving and collaboration. In the end a smooth closing which is what we are all after.

Chris D.

Ru was fantastic to work with on my most recent transaction. I was the Listing Agent and appreciated his team's updates while under contract. Absolutely no hiccups or issues and very quick response times.

Response from Owner

Thank you so much Kerry! It is always a pleasure working with like-minded professionals throughout a transaction. It’s always about the teamwork and collaboration during a transaction to ensure the best outcomes for all parties! I’m so proud of my team providing the top tier service as we strive for each and every transaction! I look forward and would be honored to work with you again in the future! Never hesitate to reach out to me for support!

We used Ru for getting our mortgage when purchasing a home. Right off the bat, Ru was great and provided all the necessary and detailed advice and information for the loan application. It was very easy to upload information for the application process to their online portal. The portal was very easy to use, the requested tasks were clear and concise, and the process moved along at a steady pace. Ru was also very good at keeping us informed on the changing market conditions for the loan and worked to get us the best rate possible. The closing process was completed ahead of the closing date and there were no worries that there would be any hiccups at closing. Overall, I highly recommend Ru for all your mortgage and loan needs. He is a consummate professional, easy to work with, has the right information the first time and was always available for any questions or advice.

Response from Owner

Thank you so much Avtar!! Working with you and your lovely wife Ramanjeet was an absolute pleasure throughout. I truly appreciate working with professionals like you that are very organized, respond promptly and are flexible with every request and tasker asked of you to make for a smooth process. I am so proud of my team and I providing the top tier service you and every Client of mine deserve! I am always here to support you and anyone you know anytime!! Thank you so much for trusting me with this Amazing investment property and I’m here to help anytime you should need mortgage support!!

I had the pleasure of working with Ru on a transaction recently - we were connected by our mutual client who was purchasing a condo and everything was smooth from start to finish. Ru and his team were very communicative, responsive, and they were able to get everything done very efficiently! Thank you, Ru, for a great transaction and looking forward to working together again!

Response from Owner

Thank you so much Adrianna! Likewise it was a pleasure working with you as well throughout the transaction! Your communication and teamwork was outstanding and it was such a smooth transaction. I am looking forward to working together again! Please never hesitate to reach out for support!

Adrianna V.View on Google

Ru Toyama was exceptional throughout the entire transaction. His professionalism, clear communication, and attention to detail made the financing process smooth and stress-free for everyone involved. I truly appreciate his dedication and look forward to working together again.O highly recommend Ru Toyama.

Response from Owner

Thank you so much Daniela! I appreciate your trust in me with working with one of your long term dear friends and customers. You were so wonderful to work with, your communication, negotiation and execution of the transaction every step of the way was flawless. I look forward to the next opportunity to work together. Grateful for your time to write this review!

Daniela P.View on Google

Phenomenal experience with Ru! Above and beyond any expectations I had in mind! First time home buyer here, and he made it feel like a walk in the park! Thanks Ru, we’ll happily recommend you to everyone!!

Response from Owner

Thank you so much Josh and Karen! I’m so glad and proud to hear that you enjoyed your first time home buying experience with me and my amazing team. Congratulations to you both and your family! I’m always here to support you or anyone you know in the future should you or they need my help!

Ru has been a trusted partner for many years who continues to exceed all of my expectations, and more importantly of the clients we serve. His knowledge and attention to detail are exceptional!

Response from Owner

Thank you so much Joanne! It’s always a pleasure working together and I thank you so much for trusting me with your buyers! I can’t be more happy than when I know a referral from you and getting to work with you is a joy! I look forward to working on the next transaction together.

Joanne S.View on Google

I had a great experience working with Ru on a VA loan. He was communicative, knowledgable, and quick. He was extremely professional and it was an overall great transaction.

Response from Owner

Thank you so much Kate! It was a pleasure working with you on the VA loan for a former 2 Star Admiral! I was fortunate to service in the same community and crossed paths timing wise! I always strive to keep the communication lines open throughout every transaction to ensure all parties are on the same page. I look forward to the next opportunity to work together and crush another transaction together!

Ru and his team at Rate are an incredibly competent and responsive team. They are able to secure great rates for their clients, whether it be for a new purchase or a refinance. They have great customer service directly for their clients as well as with MBH on the processing side of transactions with the ability to consistently get to closing smoothly and on time. Ru and his team are a pleasure to work with.

Response from Owner

Thank you very much Maureen! It is always a pleasure to work together and looking forward to closing more deals together! I always strive to provide the best service, competitive rates and product options to all my clients. I appreciate you and your teams support during every transaction! We go way back and can’t believe we’re coming up on a decade of working together over the years! I’m looking forward to the next one!

Maureen R.View on Google

Ru and his team at Rate are an incredibly competent and responsive team. They are able to secure great rates for their clients, whether it be for a new purchase or a refinance. They have great customer service directly for their clients as well as with MBH on the processing side of transactions with the ability to consistently get to closing smoothly and on time. Ru and his team are a pleasure to work with.

Maureen R.

Working with Ru was amazing. This was our first time buying, and Ru made the process so smooth!

Response from Owner

It was an absolute pleasure working with you and Nate! Thank you so much for your kind review and I'm so happy that you were so happy with my team and I's service! I'm always here to help you and anyone you know, so please never hesitate to reach out to me. Best wishes and congrats on your first home!

Agents who need a strategic Loan Officer partner in Arlington, Virginia, look no further than Ru Toyama. He takes care of clients & prepares them for all of the nuances that come in a transaction. He will help create an unforgettable experience for your Buyers!

Response from Owner

Thank you so much Tim for these kind words and wonderful Review! I pride myself in serving each and every Client with the top tier customer service. Knowing that this is my clients biggest financial transaction likely of their lives it warrants the utmost attention and support through each and every step in the process. My goal is to ensure that they understand every part of the process and that they are comfortable with the numbers to fit THEIR unique budget because every person/couple are different! Anytime I can support your network moving to the DC area, never hesitate to reach out to me!

Ru is so amazing! He is so wonderful to work with. 

Lily S.

Ru was thorough and exceptional at explaining the process in a way that made my clients feel confident and comfortable as first time buyers. Communication was seamless, and we closed smoothly and on time thanks to all his efforts. I hope to work with him the in future again!

Response from Owner

Thank you so much and Likewise it was amazing working with you too Kelsey! You were amazing through the process and truly led the way the entire time. It's always great to work with another top professional. I appreciate working with you and definitely here anytime to help you and your clients in the future. Let's do another deal together! Any other agents in your office as well that can use my support, I'd love an introduction!

Kelsey J.View on Google

What an incredibly amazing experience to work with Ru! His expertise makes him such a valuable asset, while his easy going personality makes you feel like you’re with a long lost friend! We are grateful for how seamless he made each step and carefully took the time to explain everything!!

Response from Owner

It was an absolute pleasure working with you Karen and Josh. So awesome to have stayed in touch enough and known each other now 20+ years!! I truly appreciate you taking your time to leave this wonderful review and so glad you enjoyed your experience working with my team and I. If there anything I can do to support you or anyone you know anytime please never hesitate to reach out! Enjoy your home and congratulations!

Ru was super easy to work with, knowledgeable and quick to respond. Took an application from approval to CTC in two days.

Response from Owner

Thank you so much for your review Nicole! It's been a pleasure working with you and your amazing team at Spring EQ! So smooth and my clients are so happy and excited to get this Equity Line done! They have been working on their credit for the last 1.5 years and are now set to pay off their high interest CC debts to help put them in a better position financially! This is what it's all about. The teamwork was seamless and look forward to the next transaction we work on together.

Nicole M.View on Google

I rated Guaranteed Rate a 10 because the refinance process couldn’t have gone better. It was quick and easy, and Ru Toyama made the experience outstanding. He was knowledgeable, supportive, and struck the perfect balance between being engaged and never pushy.

Jay M.

Ru was outstanding and extremely helpful. Gave me great finance options to choose from and was always available to talk and answer my questions. Very personable, knowledgeable, understanding and helpful. Would highly recommend him for your financing needs. He’s great!

Kevin S.
Equal Housing LenderEQUAL HOUSINGLENDER
Copyright © 2026 Guaranteed Rate, Inc. D/B/A Rate. All rights reserved. NMLS License #2611 - For licensing information, go to: www.nmlsconsumeraccess.org
 Arizona Mortgage Banker License #0907078
 3940 N. Ravenswood Ave Chicago, IL 60613 Operating as Guaranteed Rate, Inc. in New York.
 The company name, Guaranteed Rate, should not suggest to a consumer that Guaranteed Rate provides an interest rate guaranteed prior to an interest lock. Applicants are subject to credit and underwriting approval. Restrictions apply. All information is provided for informational use only and should not be considered financial advice.

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