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Steph Devlin

Steph Devlin

Sales Manager · NMLS# 1514919

Florence, KY5.0(103 reviews)

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Steph Devlin (NMLS#1514919)- Citywide Home Mortgage

Today · 8 AM – 6 PM

6900 Houston Rd.Suite 25Florence, KY 41042
Rating5.0103 reviews
Satisfied99%103 reviews

Steph was amazing. She handled every aspect and hurdle of securing my mortgage. She and her team worked so hard to help me through each aspect of the home buying process. Very grateful for her and her team!

Chelsea D.View on Google

We had an absolutely wonderful experience working with our Steph Delvin. She was incredibly attentive, responsive, and genuinely worked hard for us throughout the entire process. She took the time to answer our questions, explain our options, and make sure we felt supported every step of the way. She truly went above and beyond, and we are incredibly grateful for her time, patience, professionalism, and effort. I would absolutely recommend her to anyone looking for a mortgage professional who genuinely cares about the people she is helping.

Response from Owner

Thank you Brande for taking the time to share your experience. It was truly a pleasure working with you and I am glad you felt supported and informed throughout the process. Your kind words and recommendation mean more than you know. Congratulations again!

Brande C.View on Google

Steph was phenomenal to work with! I am a first time home buyer, so I went in not knowing much information. She took the time to explain things in a way that was easier to understand. She truly wants what is best for her clients. I would recommend other people working with her when buying a home!

Audrey W.View on Google

I can’t say enough about how above and beyond Steph went for me while purchasing my first home! Definitely had the best intentions for me and what I was looking for in the crazy process of buying a home! Also recommended an amazing realtor, Cara! These two helped me out in the biggest way, when I knew nothing about the process! Highly recommend for anyone!

Steph and her team were absolutely amazing! They answered all of my questions, addressed every concern, and always provided solutions along the way. They truly made the entire process as stress-free as possible. Steph went above and beyond, even following up after closing to make sure everything was running smoothly. I’m so grateful for all of their help and support throughout the process. I highly recommend Steph and her team!

Bailey R.View on Google

Steph and her team were absolutely amazing! They answered all of my questions, addressed every concern, and always provided solutions along the way. They truly made the entire process as stress-free as possible. Steph went above and beyond, even following up after closing to make sure everything was running smoothly. I’m so grateful for all of their help and support throughout the process. I highly recommend Steph and her team!

Bailey R.View on Google

Steph and her team went above and beyond expectations helping is with our home refinance! I can’t thank them enough for their support! I highly recommend them for all of your finance needs. Thank you!

Response from Owner

Donna, it was an absolute pleasure guiding you through the refinance process and making sure everything went smoothly from start to finish. We appreciate your kind words and trust in our team!

I have bought several houses and have used several banks and financial institutions, however I have never been so fortunate to use such a outstanding and caring company than Citywide, such a wonderful experience and personable customer service. I will always use Citywide for my financial services… They are the best of the best!!

Arnold D.View on Google

I had a VERY complex situation. Stephanie, Mary Beth, and their team had to be creative to make the loan process successful. They made it as seamless as possible. Communication was always timely and understandable.

Michael C.

The people are great and they keep you informed throughout the process!

Joshua B.

Steph and May Beth have always been so friendly, helpful, and easy to work with. I know the process will be smooth because of them.

Samuel H.

They were so helpful in the process of buying my first home

Samantha D.

Steph was incredible to work with throughout our home buying process. As first-time home buyers, we had very little understanding of how the lending process worked, but Steph made everything feel simple and manageable. She took the time to clearly explain each step and made sure we understood what was happening along the way. She was always so quick to respond to our questions and was consistently helpful, supportive, and patient with us. Knowing we had someone so knowledgeable and responsive guiding us through the financial side of buying a home made a huge difference. We’re so grateful for all of Steph’s help and would absolutely recommend her to anyone going through the home buying process!

Steph and her team are always professional, responsive, quick and efficient!

Chelsey S.

Helped at every step, quick to respond if I had any questions

Jesse S.

STEPH AND HER STAFF ARE GREAT

Dennis N.

Stephanie was very helpful walking me through the loan process have lived in the same house for 49 years didn’t have a clue what I was supposed to do,but Steph kept me headed in the right direction and everything went smoothly can’t thank her enough

Steph is a delight to deal with! Her and her team are fantastic! Thanks for all your help.

Dennis N.View on Google

They were flexible, helpful, friendly, and easy to work with!

Samuel H.

Steph and her team are absolutely outstanding and go above and beyond! They make you feel heard and streamline everything to make it the easiest and unstressful process possible. Any questions you have they are available practically 24/7 and will answer the call for help at a moment’s notice. They explain everything in detail with trust and full transparency so you feel comfortable and confident in the process and not in the dark! You can rest assured that you’ll be fully taken care of and then some!

This was our second time working with Steph and she once again made the process a piece of cake from start to finish! Steph is thorough in her work, responds to questions in a timely manner and makes sure to keep you in the loop every step of the way. We would highly recommend Steph Devlin and her team to anyone looking to purchase or refinance their home!!!

Chelsey S.View on Google

Excellent service. I am very clear with what I needed and how they were going to help me. Also, Stephanie and mayor Beth are just very personable and easy to talk to.

Daniel N.

My mortgage lender was fantastic throughout this process, providing updates as needing and answering any and all questions

Nancy H.

Stephanie and her team was super helpful through the whole process. They took their time to explain things to me and my fiancé when we didn’t understand something and was always keeping in touch with us on the progress of everything and that was much appreciated! Can’t thank yall enough!

Yall did a good job communicating and answering any questions we have had throughout the process so we appreciated that.

Cory S.

Stephanie, Mary Beth, and the rest of the team was fantastic throughout the entire process of securing my mortgage! They were knowledgeable, answered any questions I had as a first time buyer, and were so patient and informative, providing updates every step of the way. There’s no one I’d rather recommend than Stephanie Devlin!!!

Response from Owner

Thank you for your kind words. We appreciate your feedback and are thrilled to hear about your positive experience as a first-time buyer. It's wonderful to know that our team was knowledgeable, patient, and informative throughout your mortgage process. We're especially glad that they provided regular updates and answered all your questions. Your recommendation means a lot to us, and we're grateful for your trust.

Working with Stephanie Devlin is always an outstanding experience! As a highly skilled and dedicated mortgage lender, she goes beyond just securing loans—she provides expert guidance, clear communication, and unwavering support throughout the entire home financing process. Every time Stephanie and I collaborate, I know our homebuyers are in the best hands. She ensures clients are well-informed, financially prepared, and confident at every stage of their journey. Her professionalism, strong advocacy, and attention to detail create a seamless, stress-free mortgage experience. If you’re looking for a trusted mortgage lender who puts clients first and goes above and beyond, Stephanie Devlin is the one to call. I’m grateful to work alongside such a knowledgeable and dedicated professional, and I look forward to helping more clients achieve their homeownership dreams together!

Response from Owner

Thank you Cara for the awesome review. Teamwork makes the Dreamwork! Thank you for always taking such great care of our clients!

Stephanie, and Mary Beth were excellent. Very thoughtful and thorough with how they handled my home buying needs.

Response from Owner

Thank you Abiyram for the kind words and taking the time to share your feedback. It was a pleasure working with you and we wish you many happy memories in your new home.

Abiyram N.View on Google

Our experience could not have been better buying our first home. I will recommend Stephanie and Mary beth to all my friends and family. We are very young first time home buyers and were not familiar with Alot of things. Stephanie and Mary Beth explained everything thoroughly and answered the phone no matter when we called. They made the whole process stress free.

Response from Owner

Thank you so much for taking the time to leave us your feedback. Your kind words mean the world to us. Congratulations again and always reach out if there is anything we can help with in the future!

Very professional transaction. Excellent communication.

Cathy B.

Steph was the best loan officer for me as I bought my first home. She answered all my questions, never rushed me, and was always avaliable and super responsive. She took initiative and got a great deal for me that made my first home buying process a dream!

Emily S.

One of the most positive and upbeat experiences in working with Stephanie and her team. Great communication and support as we went through the process. Highly recommend her and her team.

Response from Owner

Hi, Cathy. We appreciate the kind words and are glad we could provide you with a positive experience! Wishing you all the best in your new home!

Working with Stephanie made the financing part of my home buying experience a breeze! My situation was anything but normal as I was about to start a new job as my mortgage was in still in the approval process. Stephanie helped me navigate the process between the underwriters and my new company’s HR department to ensure everything went smoothly. I would highly recommend Stephanie to anyone purchasing a new home!

Steph is the best, our process was seamless from start to finish. I cannot recommend her enough to anyone!!! 10/10!!!

Stephanie Devlin did an excellent work with us. Absolutely We recommended her. It was a pleasure to work with her

Garcia L.View on Google

Stephanie is great, always profesional and very responsive! I highly recommend working with her.

Response from Owner

Thank you Victor! It was a pleasure helping you and Karla purchase your new home. I am so excited for your family and wish you nothing but happiness in your new home!

Victor B.View on Google

Stephanie was amazing, answered all our questions and we closed with no issues

Response from Owner

Thank you, Seth, for your positive review! We appreciate you taking the time to share your experience.

Steph is amazing at navigating the lender process across multiple state lines, contracts and all my questions and hesitations. I am always confident she is thinking of my needs and interests. She really is the best of the best!

Response from Owner

Thank you so much for your kind words, Courtney. We really appreciate you taking the time out to share your experience with us.

Courtney A.View on Google

Stephanie was amazing to work with. She was extremely responsive and always very helpful. She truly went well above and beyond what I expected

Response from Owner

Hi, Robert. Thank you for your rating! We're happy to hear that your experience with us has been good.

Robert Z.View on Google

Working with Steph and her team (Mary Beth) was one of the best decisions I have made. I had talked to multiple lenders but never really felt comfortable until I got introduced to Steph. The whole process went so smoothly. As a first time home buyer I hardly knew anything about the intricate details that were involved but Steph and Mary Beth were there to answer questions, explain everything, and most importantly, made me feel that I was important. If you are in a position like I was, a first time home buyer with little to no knowledge of what the mortgage process involves, just go with Steph and her team and I promise you won't regret it.

Response from Owner

Arpan, we are pleased to hear about your positive experience working with Steph and Mary Beth. We appreciate your sharing your feedback.

Stephanie Devlin along with her assistant Mary Beth made my loan experience so simple along with answering all of my questions along the way. Working directly with them we were able to get approved for our loan in a crunch of 3 weeks. They are open communicators and keep everything realistic so you can feel secure in your decisions. Thank you so much Stephanie and Mary Beth for making this such an easy task.

ChristianView on Google

We have worked with Stephanie several times over the last five years. She is always knowledgeable, professional, helpful, and generous with her time and expertise. She makes the whole process as easy and smooth as it possibly can be, and works to assure that any issues get resolved quickly and seamlessly. We could work with lots of others, but we CHOOSE Stephanie.

Stephanie was a dream to work with. She was so helpful in explaining the home buying process and working around my schedule. She was quick to respond to any questions that I had. Thanks so much Stephanie!

Jillian K.View on Google

The home buying process was easier than I had hoped with Steph and her team. I had weekly updates, I was contacted immediately whenever there was a change, and the closing itself took less than half an hour with my ability to esign some docs ahead of time. I am also enjoying my complimentary Homebot subscription which is keeping a close eye on my homes re-sell value and equity. I work for a home lending company that is VERY competitive in this area and I still shopped around for rates and terms. It was important to me that my home closing costs were low - Steph made MY priority HER priority. That speaks volumes. I highly recommend Steph and her team.

Response from Owner

Thanks so much for your kind words, Jessica! It means a lot to us to hear that you had a positive experience with our team during the home buying process. We strive to provide excellent customer service and make the process as smooth as possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

DangerousMouseView on Google

Stephanie was great and easy to work with! She made the process extremely easy and communicated every thing every step of the way! Thank you for everything, Stephanie! It was a pleasure working with you ☺️

Response from Owner

Thank you, Meghan! We appreciate you taking the time to write such a great review. We look forward to working with you again in the future!

Meghan S.View on Google

Stephanie Devlin and her team at American Pacific Mortgage made buying my house about as stress free and painless as possible. Steph was responsive, knowledgeable, and incredibly helpful throughout the entire process. I can’t recommend AMP and Stephanie enough!!

This is the second time that we have used Stephanie and her team! And both times they did amazing! Very easy to work with and fast getting things done! When we needed a property specific pre approval letter BAM it was there with in minutes! Even when she was on vacation “ sorry about that steph” her assistant merry Beth is also on her game and was as amazing as Stephanie was! Hands down 10 out of 10!

Response from Owner

Ay, thanks for the kind words, Ken! We're thrilled to hear that you had a great experience working with our team. We take pride in being easy to work with and efficient in getting things done. We appreciate your feedback and look forward to assisting you again in the future.

Buckeye B.View on Google

Response from Owner

Kirby, I really appreciate the feedback. Thanks a million!

Equal Housing LenderEQUAL HOUSINGLENDER
Copyright © 1998-2026 Guaranteed Rate, Inc. D/B/A Citywide Home Mortgage. All rights reserved. For licensing information, go to: www.nmlsconsumeraccess.org. NMLS License #2611 – 3940 N Ravenswood Chicago, IL 60613 - (866) 508-5515 This site is not authorized by the New York State Department of Financial Services. No mortgage loan applications for properties located in New York will be accepted through this site. Applicant subject to credit and underwriting approval. Not all applicants will be approved for financing. Receipt of application does not represent an approval for financing or interest rate guarantee. Restrictions may apply, contact Citywide Home Mortgage for current rates and for more information.

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