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Tracy Causey

Tracy Causey

Branch Manager · NMLS# 645329

Trussville, AL5.0(33 reviews)

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Tracy Causey at Rate (NMLS #645329)

Today · 9 AM – 5 PM

7145 Happy Hollow RoadSuite 100ATrussville, AL 35173
Rating5.033 reviews
Satisfied98%50 reviews

Ratings include all 50 reviews. Reviews collected directly from clients are shown only with their permission.

No written review

Alan C.
9/10

We are very impressed with how you all have handled this process. All of our questions have been answered thoroughly and in a timely manner. Every recommendation Tracy has made for other services, has been the best option. We were not able to beat the insurance rate that was offered to us by the folks Tracy recommended. Thank you all for the work you've done.

Jesse E.

Rate, through and through, gave my wife and me an incredible home-buying experience. From the lenders and insurance team to the concierge service, we always had someone available to answer our questions and help us through every step of the process. Everyone was professional, responsive, and made what could have been a stressful process feel simple and straightforward. A special thank you to Tracy, Brooke, and Kim, along with the rest of the team at Rate, for all of your help and for making this such a great experience for our family. We truly appreciate everything you did to help us get into our new home. 10/10, absolutely recommend Rate!

Response from Owner

Working with you and your family was an absolute joy, Kaleb. We always aim to make every single step smooth and stress-free, so hearing that our team made such a positive difference for you means the world to us. Enjoy settling into your gorgeous new property!

Tracey and her team was great was very helpful in alot of ways and understanding on how the process works on purchasing a home

Aundrey L.

Tracy and her team are incredible! Knowledgable, efficient, quality and friendly customer service. Highly recommend Tracy!

Stephanie F.

Because they helped us tremendously very good experience in would recommend they to my friends

Tracy G.

Very responsive on all the questions I had! And incredibly knowledgeable of all the processes involved. 10/10 would recommend

Tyler H.

Omg everyone was Amazing helping us get our house we could not have done it without them i would recommend them to everyone if you're looking to buy a house please give them a call Autin Warren and Tracy Causey are amazing 💞💞💞

Tracy G.

Tracy and the entire Rate team were extremely helpful and kind. Made our first time home purchase extremely quick and easy. Would recommend 100%

Carmell M.

They where pretty good

Zandarrius S.

What a great buying experience! Tracy was awesome to work with and helped us the entire way through our complex purchase. Highly recommend giving them a shot.

Charles

⭐⭐⭐⭐⭐ Outstanding Experience with Rate, Tracey Causey, and Kim Bockelman Working with Rate was an exceptional experience from start to finish. As a first-time (or returning) homeowner, the process can feel overwhelming, but Tracey Causey and Kim Bockelman made everything smooth, clear, and stress-free. Tracey Causey was incredibly knowledgeable and proactive. She took the time to explain every step of the financing process, answered questions promptly, and made sure we always understood our options. Her professionalism and attention to detail gave us complete confidence throughout the loan process. Kim Bockelman was equally impressive. She stayed on top of documentation, communicated clearly and consistently, and ensured everything moved forward efficiently. Her organization and responsiveness played a huge role in keeping the process on track and on time. Together, Tracey and Kim were a phenomenal team. Their communication, expertise, and genuine care made a big difference in our homebuying experience. If you’re looking for a lender who truly puts clients first, I highly recommend Rate—and specifically Tracey Causey and Kim Bockelman. We couldn’t be happier with the service we received.

Paul J.

It was a wonderful experience working with Tracey and her whole entire team! They worked fast and efficiently to get my family into our dream home! Greatest team ever!

Shannon C.

Estuvo muy bien todo si teníamos alguna pregunta le preguntábamos y ella respondía muy rápido la verdad muy recomendada para algún futuro poder trabajar con ella otra vez graciassss

Manuel T.

As an agent, I’m incredibly thankful for Tracy Causey! She is an absolute pleasure to work with—extremely knowledgeable, responsive, and there every step of the way. Tracy goes above and beyond not only for agents, but for clients as well, making the entire loan process feel smooth and stress-free. What may seem impossible to others is light work for Tracy. She truly knows her stuff and gets it done. Hands down, the best in the business!

Austin W.View on Google

As an agent, I’m incredibly thankful for Tracy Causey! She is an absolute pleasure to work with—extremely knowledgeable, responsive, and there every step of the way. Tracy goes above and beyond not only for agents, but for clients as well, making the entire loan process feel smooth and stress-free. What may seem impossible to others is light work for Tracy. She truly knows her stuff and gets it done. Hands down, the best in the business!

Austin W.

The communication was excellent, with a clear, step-by-step explanation of how everything had to be done.

David G.

Tracey and her team came through and got the ground running once our first lender had gave us a hard time.. She is knowledgeable, professional, encouraging and very humble. I would recommend her for anyone

Tori P.

Because of Shane and Traci were super informative guide me through the process and always asked if there's anything additional I needed

Charles E.

Great customer service along the way. Reps were always available and was able to process my loan quickly

Adrian T.

I was kept up to date with the stays of my loan.

Jane P.

Made it very quick and easy!

Kyle M.

We had a rather difficult loan. Tracy and her team at Rate stayed the course, and we are finally new home owners.

Piper P.

Tracey and brooke were AMAZING I really appreciate all they did and they were available anytime to answer any and all questions I had. 100 percent recommend

Tony M.

Things went well. Was happy with the service I was provided.

Shawn G.

My experience was excellent! Tracy and Brooke did an amazing job! They went above and beyond will helping me during this buying experience.

Michael M.

Because Tracy, Kim and Brooke went beyond for me! They made the process smooth and professional.

Michelle M.

First-time home buyer and I’m happy that I worked with Tracy Causey & her team. They did a great job to bring us to the closing table. Very satisfied with their work.

Ricardo P.

I have been thinking about what I would say in my review that’s would convey to the masses how wonderfully and professionally I was treated. Purchasing a home is so stressful. The TEAM that helped me are the best in the business. Tracy,Kim and Brooke went beyond for me. Explaining everything so I could understand. Answering questions after question professionally and promptly. Unknowingly calming my anxiety with the whole process. I am extremely pleased with the hope and help these ladies gave me. 100 out 100 would recommend!!

Michelle M.

Tracy and her team went an extra mile to get me my loan.

Vicky M.
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