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Today · 9 AM – 5 PM
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Based on 132 star reviews
Based on 140 reviews
Ratings include all 140 reviews. Reviews collected directly from clients are shown only with their permission.

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I cannot say enough great things about Rachel and the team at Rate! She was so helpful throughout our whole loan process and made everything seem doable and possible for us. She truly made our wild dreams seem within reach. We had no idea where to start and I'm so glad we reached out to her to help us through the loan process. Shes been more understanding through this process than I could've ever imagined and explained each step and why it was needed in depth without ever making us feel anything less than 100% confident in her. Seriously, if you're looking for a mortgage and want someone helpful, friendly, knowledgeable, and just downright compassionate- look no further! I'll recommend her and the team at Rate any time to anyone.

I’m in the real estate business and formerly the mortgage business, so i have many contacts that do mortgages. There are a select few that i would refer business to, but Rachel is always the number one. I’ve seen her handle numerous transactions, and every time I’m part of one i always answer my own question of why do i refer clients and friends to her…. Because she is exceptional at her job. She is fantastic at explaining everything in great detail and really helps people understand their transaction from start to finish and always find the best program to put them in that works best for their financial situations. Every company wishes they had a Rachel Armstrong on their team!!

Rachel is incredible at what she does and because of her, I became a homeowner which only felt like an unattainable dream for years. I truly could not have asked for a better experience when buying my first home. I didn't think it would be possible for me. At the time, my credit story was rough and I felt defeated. I saw Rachel recommended on a local social media group and thought I'd at least reach out to her just to see where I stood. From the very beginning she was incredibly easily to communicate with. She made me feel that I shouldn't be ashamed of my financial/credit situation and together we would do the work to make me a homeowner. And she did. Within in a very short time I become a homeowner and will forever be grateful for her. She is incredibly knowledgeable, quick, efficient, calm, understanding and to the point. Years later, I still reach out to her for mortgage related questions, suggestions, etc. just because I trust her so much and know she's going to help me however she can. I cannot recommend Rachel enough. She is who you want on your side when trying to make your home-owning dreams come true. I am living proof, without her it wouldn't have happened. Thank you so much, Rachel!

Amazing loan officer, incredible knowledge and work ethic!!!

The best response time , very professional, time from pre approval to closing is amazing. Rachel is my absolutely go to loan officer as a top producer real estate agent. I have no worries when she is uncharged of the loan.

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I can’t say enough good things about Rachel and her team! They were knowledgeable, responsive, and incredibly helpful throughout the entire home-buying process. When the right house came along, Rachel worked quickly and efficiently to help me put together a strong offer, which ultimately led to a successful offer on our new home! 🏡❤️ Buying a home can be stressful, but having a lender who is there when you need them, answers your questions, and goes above and beyond makes all the difference. I’m so grateful for her help and would highly recommend her to anyone looking to purchase a home!

Rachel and the Rate Team did an outstanding job with my financing and everything needed to close in my new home. The communication every step of the way and speedy process made everything smooth and enjoyable. Highly recommend Rachel Armstrong for all your needs!

We lived in Florida and wanted to return to Michigan. Called Rachel and got started. She was so helpful and made us feel so at ease. Being “old people” and needing help along the way, She was always there. Can’t say Thank You 😊 enough.

Rachel and her team were amazing to work with. You expect an agency to be knowledgeable about home loans but having a team who are there for all your questions and the same people from beginning to end is worth more than you know. We had a difficult purchase and would not have been able to make it happen without Rachel and her team at Rate. I would highly recommend them to anyone who values a more personalized experience for buying a home.

Rachel is awesome! She is organized, kind, very responsive. She had all her things in order and ready to go when it was time to close. Any questions you have she answers them and gets back to you right away which is appreciated. I had a very positive experience using her as my lender :)

Rachel is an incredible human who wants the best for the people she works with. We are so incredibly thankful she helped us through the ups and downs of trying to buy a home. If you are working with Rachel, you are in GREAT hands!

Rachel and her team did all the leg work! They were a wonderful team that got us to close of our first home earlier than excepted. We are going to be life long clients of hers

Absolutely outstanding!!! Couldn't be happier with my experience.
Closed way faster than average; and the amazing Rachel Armstrong was a joy to work with!

I recommend Rachel for all our your mortgage needs. She is very quick, professional and had our best interests in mind from start to finish !

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Rachel was fantastic to work with for our first home purchase! She clearly laid out all documents needed throughout the whole process, and was very accessible whenever we had questions. I would recommend Rachel to anyone looking to buy a home in the SE Michigan area!

Rachel was a huge help in us getting a mortgage for our new home! Very honest, friendly and professional! Highly recommend her, she is amazing!

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Rachel Armstrong and her team were efficient, responsive, and most importantly kind and supportive throughout the entire process. I can't thank or recommend them highly enough!
Friendly agents. Constant communication.
Very easy to set up and go through

Rachel Armstrong at Rate Mortgage is absolutely amazing. She made the entire mortgage process smooth, easy to understand, and completely stress-free. Rachel is knowledgeable, responsive, and truly cares about her clients. She explained every step, answered all my questions promptly, and went above and beyond to make sure everything stayed on track. If you’re looking for a trustworthy, professional mortgage expert in Michigan, I can’t recommend Rachel enough!
Good communication on the home buying process

Really great experience working with Rachel. I was going through a lot in life so I was already overwhelmed but she was easy to talk to and explained everything in a way that actually made sense. Rachel got back with me so quickly when I had a question and made buying a home less stressful. I am very grateful for her help and definitely recommend her!!

Rachel and her team were wonderful during my buying process. I will go back to her the next time I am in the market for a new home, and will refer my friends/family to her. Thank you Rachel!!!

Rachel is the best!! My kids and I all used her for Loan needs. She's very thorough and quick. She also always helps in every way. We will use her for any future lending needs. I highly recommend her!!

First time home buyer here. Working with Rachel was an excellent experience and easily deserves 5 stars across the board. She was very patient, very thorough and got back to me quickly with any question I had. Highly recommend working with her. Keep up the great work Rachel.

Rachel was professional and knows exactly what she’s doing.
Response from Owner
Thank you, Stephanie!

Rachel is the best! She goes above and beyond for you, making sure everything is easy and smooth. She was super compassionate and helpful from a to z! I will always recommend her!
Response from Owner
Thank you, Catrina! I wish you the very best here in the Mitten state! Please stay in touch.
They did a great job helping me get my first home
Got it done. Love them

Rachel Armstrong and her team is the best they helped me into first home quick and fast
Response from Owner
Thank you, Craig! I hope you’re loving your new home!

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Friendly and quick
The entire process went as smooth as possible. Rachel and her team very very communicative and helpful throughout the whole process.
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Rachel and Rosie are the best!

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Working with Rachel could not have gone any smoother. She took the time to answer any questions I had, made sure I understood and was comfortable through the whole process. Thank you Rachel!

Rachel and everyone at Rate made the whole home buying process very easy. Everyone went as smooth as anyone can hope. No stress whatsoever. I would recommend Rachel to everyone I know looking to purchase their next home.
They are quick and reliable.
Courteous, prompt and professional staff. Ease of use of their online services. Always willing to go the extra step to explain every detail or concern. Rachel Armstrong treated us like family and my wife and I highly recommend her.

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Rachel worked with us personally, she was extremely persistent. She worked very hard for a long time to get us what we needed. I will be forever grateful for Rachel’s help and guidance. I would also recommend her to ANYONE I know looking for a mortgage.

Working with Rachel was an absolute delight! She’s so kind and friendly, making the mortgage process feel easy and approachable. Her expertise and clear communication really turned what can sometimes be a stressful experience into a breeze. I can’t recommend Rachel enough to anyone looking for a mortgage! She genuinely cares about her clients and goes above and beyond to ensure great results.

Rachel guided us at each step of the process and was super friendly. She answered all of our questions quickly! Great experience.
Response from Owner
Thank you, Theresa! It was a pleasure working with you! I hope you’re loving your new home!

Rachel is the BEST! Because of her we were able to close 2 weeks early. Working with her makes obtaining a loan seem like a breeze. Communicated through each step and made sure all of our questions were answered. Thank you for helping us find our forever home. We are so very thankful!
Response from Owner
Thank you, Chelsae, for taking the time to leave me a review! Wishing you and your family nothing but the best in your forever home.