Today · 9 AM – 5 PM
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Based on 104 star reviews
Based on 110 reviews
Ratings include all 110 reviews. Reviews collected directly from clients are shown only with their permission.
Jean was incredible from day one! It was a long journey of home searching and Jean was patient and knowledgeable. She helped me to understand processes and kept my best interest in mind every step of the way. Thank you Jean! I’m sincerely grateful.
Jean was extremely helpful throughout the entire closing process. As a first time home buyer, she was able to explain anything and everything to me in a way that made sense. She made herself available at any time of day to help me out and answer questions. 10/10 recommend!
Although there was hiccups i understand the type of loan I got isn't a typical loan and everything was explained to me well.
Jean was absolutely amazing from start to finish
Jean and all of the staff at Guaranteed Rate Affinity were absolutely fantastic and ever so helpful!!
I had a great experience working with Guaranteed Rate Affinity, especially with Jean, Patty, and Tamara. Jean truly made the process smooth and easy from start to finish. She held our hand every step of the way, answered every question thoroughly, and always made sure we understood the process. Her patience, communication, and support made what could have been a stressful experience feel comfortable and manageable. We really appreciated the entire team’s professionalism and dedication.
Working with Jean Kavanaugh was absolutely excellent. She was extremely knowledgeable & helped me get extra finances in ways I did not know was available.
Jean made everything so seamless and easy, I can't say enough great things about her and her team. We are first time home buyers, and she was always available to answer any of our questions and even provide context about situations we didnt even think about!
Jean Kavanaugh and her team were perfect in helping me throughout the whole process. They were quick to answer and explain any concern. And even problem solved to get me through closing without any difficulty. Jean and her team will be highly recommended to anyone that needs financing for a house.
I liked that everything was done online.
No written review
Jean kept in contact with me all throughout my transaction and made sure everything got done on time and I was kept up to date.
Because Jean Kavanaugh always handle business for me. She goes above and beyond. She moves at an amazing pace. She always check in with me along the entire process. This is an excellent company to do business with.
My Loan Rep was there for me day or night answering every question that I had and offering moral support through out the whole process.
I had a great experience with Guaranteed Rate Affinity. Jean was awesome from beginning to end.
I was walked through my first time home buying process with a lot of respect and clarity and they made it very easy
Jean always helped us and answered any questions we had
Jean and her team were amazing. I had a lot of details that others may not have, that made my process more complicated and they pulled the loan approval out in record time! Thank you!
We worked with Jean Kavanaugh. She was very thorough, extremely patient, very knowledgeable and a delight to work with.
Jean Kavanaugh (awesome to work with)
GRA is very easy to work with and complete in a reasonable time
Jean Kavanaugh and her team were excellent to work with.
Jean and everyone on her team took very good care of us. Everyone went above and beyond ensuring our needs were met in both a professional and timely manner. I have Jeans business cards and will highly recommend to my friends and family should they ever need anyone.
Jean along with her staff truly went above and beyond to ensure every matter was addressed in a timely manner allowing us to get our home within a month. She was very understanding and patient and took our calls and texts outside of office hours and even on the weekends. We could not be more happy. I would highly recommend to anyone.
Jean was such a delight to work with. She is always available to answer your questions, is very thorough, knowledgeable and extremely patient. she just makes the whole process so simple and easy.
We had an excellent experience working with Jean! She was knowledgeable, organized, and always available to answer our questions. She made the lending process smooth and stress-free. Highly recommend!
Jean, David, and the rest of the team were a pleasure to work with! I really appreciate that they were on top of monitoring mortgage rates and reached out when it made sense to refinance. The refinancing process with them was a breeze!
Jean was an absolute joy to work with, and made every step of the process easy and simple.
It was a seamless process with a very quick turnaround and Jean was Amazing to work with. I will definitely recommend.
Jean Kavanaugh was so helpful, day, night, and weekends. Could not have asked for a better representative.
Jean and the entire team was extremely helpful and transparent throughout the process. They did both a good job of communicating with us but also our realtor which was important to me. You all are the experts and we need to be informed as the buyers but the ability to effectively communicate and work with all parties at different points made the process very easy and overall pleasant.
they are amazing
Jean K was amazing to work with. Her communication was top notch. She was able to give us great rates. She made us feel like she really cared for us.
Very detailed, covered everything, encouraged questions all the time, anytime, professional.
No written review
Jean Kavanaugh did a wonderful job for me. Always made herself available whether it was daytime, evenings, or weekends. She was very patient with me and helped me through the paperwork and the loan process. Would highly recommend her. Doris Caress
Jean and her team were extremely helpful to my wife and I in the process of buying a house. She was extremely patient and very good at explaining any questions we had. She and her team did a great job and making the process of submitting all the paperwork and documentation very easy and not at all cumbersome. Finally Jean was good at working not only with us but our real estate agent which is something I found important. A lot of people need looped in or to give input or direction at various points in the process. Jean was great at keeping everyone in the loop and getting the info she needed from the right person at the right time. All around easy process, and highly recommend.
With all of the buildup frustration gained from getting up the information that was required , they all was patient with me and I do appreciate that
Jean was so amazing to work with, she went above and beyond!
Loan officer was excellent and overall process was very easy. Probably could get a better rate is why not a 10
We were guided through the entire process and only had to provide the information needed. It was very easy with all the communication.
Jean and everyone else made the process really easy and was always there to answer questions when needed!
Our lender Jean Kavanaugh is the reason I gave Guaranteed Rate Affinity that rating. She made the process extremely easy, and explained everything throughout the process to us step by step. I have purchased 3 homes now and this has by far been my best experience! I will be recommending Guaranteed Rate Affinity to all my friends and family, as well as making sure they request Jean!!
Because Kiki and Jean went above and beyond in my opinion to get things done. Above all they are the nicest women you ever want to meet. I can't thank them enough.
Easy process
Jean was the most understanding person to work with. She was the best and made the process less stressful!
Their communication skills were outstanding. I appreciated their prompt responses and proactive updates, which kept me in the loop every step of the way. It was clear that they truly cared about my needs and worked diligently to find the best mortgage solution for me.
Jean Kavanaugh was always available to help whenever I had any questions
Because Jean was very professional and very helpful in helping me make the right choices and decision Concerning my best interest
Easy and smooth process